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Generation Y employees in the banking sector in Malaysia: social needs, intention to stay and perceived organizational support
Get PDFBy year 2025, 75% of the workforce will be Gen Y employees. This study examined the
influence of social needs on the intention to stay by Gen Y employees in the banking sector in
Malaysia. The mediation role of perceived organizational support between the two constructs
was examined. In this quantitative study, primary data was collected from a sample of 470
respondents. The examination concluded that higher level of social needs had a positive and
significant influence on intention to stay. This study further revealed that perceived
organizational support partially mediated the relationship between social needs and intention
to stay. Due to the expected rise of the Gen Y workforce in future, this study will give
organizations a better understanding and knowledge of Gen Y social needs and provide them
the right tools to collaborate and find the right solutions. (Abstract by authors
Assessing the quality of translated modules in an ODL institution: the OUM experience
Get PDFOpen University Malaysia (OUM) is one of the pioneers of open and distance learning
(ODL) in Malaysia. English is the main medium of instruction at OUM. However, the
Malay language is the national language of the country and it is estimated that 55% of
OUM adult learners are from the Malay speaking background, thus there is a necessity
to produce bilingual modules to meet their needs and improve their access to education.
The university has produced 82 bilingual modules as of May 2018. At OUM, the Centre
for Instructional Design and Technology (CiDT) is responsible for developing learning
materials in OUM, including Portable Document Format (PDF) modules and video
lectures. A total of 2,431 modules and 288 video lectures, as of September 2018, have
been produced. The overall purpose of this paper is to determine whether a relationship
exists between the quality of translated modules and the translators’ qualifications. This
research finding is also concerned with creating a pool of competent translators to
further enhance the quality of translated modules. The basic design of data for this
research paper was gathered from a translation project for OUM’s Cluster of Business
and Management conducted in six phases from July 2013 to May 2015. This research
will review selected modules against the translators’ background and the quality ratings
given by OUM academics. A total of 53 translated modules from English to Malay will
be reviewed. It is hoped that the findings will help OUM gain new insights into ways
of coming up with quality translated modules to meet the needs of learners. (Abstract by authors
Perceived challenges in open and distance learning among nursing students of Open University Malaysia: A descriptive analysis
Get PDFOpen and distance learning (ODL), a structured learning whereby the students and
instructors are separated by time and place, is currently the popular trend among
working adults across the nation. From higher nursing education perspective, it must
be made accessible, affordable and flexible to allow the nurses to cope with the
demands and pressure of busy work and family commitments that give rise to several
challenges. Hence, the main objective of this study is to examine perceived challenges
in ODL among undergraduate nursing students of Open University Malaysia (OUM).
The study employed quantitative approach by using close-ended questionnaires.
A convenience samples of registered nurses (RNs) undertaking Bachelor of Nursing
Sciences (BNS) programme (n = 81) completed the face-to-face questionnaires. Data
analysis using descriptive statistics collected from 81 respondents from five OUM
learning centres. The perceived areas of challenges were grouped into: perceptions of
ODL for continuing education; perceived challenges facing ODL students;
instructional related challenges; and institutional related challenges. Surprisingly, the
findings indicate that BNS students are facing only some extent of challenges in their
learning particularly within their own circles with perceived challenge highest on
financial constraints (54.3%). However, they demonstrate positive perception of ODL
for continuing education with the majority (70.4%) agreeing that it is relevant with
current teaching-learning strategy. There is no obvious indication of perceived
challenges instigates from instructional and institutional factors as the majority
disagree (51.9%) that they are facing unhelpful course information and lack of
direction; and (46.9%) disagree lack / delayed of important information, respectively.
Above all, the findings address students’ concerns in improving student experiences,
and enhanced instructional and institutional contributions that marked the achievement
of ODL outcomes. In essence, this study has shed some light into challenges faced by
ODL nursing students and the strategies to further ameliorate the implementation of
ODL. (Abstract by authors
The Effect of Graphic Organizers and Instructional Scaffolding on Argumentative Writing Performance Among TESL Undergraduates
Get PDFThe present study investigated the effect of graphic organizers and instructional scaffolding on argumentative writing performance among TESL undergraduates. The study employed a quasi-experimental research using the pre-test and post-test design involving 90 TESL undergraduates being placed equally in three different groups underwent lessons on argumentative essay writing using different delivery modes,
modes comprising of four stages of learning for a duration of four weeks. During the intervention period, three small groups of TESL undergraduates from the GOIS and GONI delivery modes were video-recorded to investigate on how they communicate in their groups. After the intervention, a semi-structured interview was carried out. A total of 9 students (GOIS, n=3; GONI, n=3; NGNI, n=3) were interviewed and the interviews were audio-recorded. The one-way ANCOVA was used to analyse the argumentative writing performance among the TESL undergraduates. The percentages were used to compare the overall percentages of Comm between the GOIS and GONI delivery modes while the qualitative data from the semi-structured interview of the three delivery modes were analysed using the constant comparative approach. Results showed that the group which underwent the GOIS delivery mode performed significantly better in the overall argumentative essay writing performance (p<.05) compared to their counterparts in the GONI and NGNI delivery modes. Additionally, in terms of the overall frequency of conjunctions and overall frequency of argumentative elements, the results indicated that both the GOIS and GONI groups performed significantly better (p<.05) than the NGNI group. In terms of overall percentages of , the GONI group outperformed the GOIS group. The findings from the semi-structured interview revealed that the GOIS group experienced learning better compared to the GONI and NGNI groups. The research confirmed that the GOIS and GONI delivery modes are effective in enhancing argumentative writing performance among TESL undergraduates. In line with this, the research ends with a recommendation for educators to adopt these delivery modes in t argumentative writing skills are enhanced.
(Abstract by Author
Corporate Governance of Open and Distance Learning (ODL) Institutions: Special Reference to Open University Malaysia
No full textCorporate governance refers to a system that controls the relationship
between the company (board of directors / director/ management team)
and stakeholders. The corporate failures of Enron, Arthur Andersen,
Worldcom, Parmalat, Kirch, Grand Tibidabo, Royal Dutch Shell and
many others are claimed to be related to weak or a lack of corporate
governance. In the private education industry, open and distance
learning (ODL) methods have become increasingly popular. In Asia
itself, there are seven out of eleven mega universities (universities with
over 100,000 active students in degree-level courses) in the world.
These include Allama Iqbal Open University, Pakistan, Open
University of China, Indira Gandhi National Open University,
Sukhothai Thammathirat Open University, Thailand, Universitas
Terbuka, Indonesia, and Korea National Open University. In Malaysia,
ODL is also offered by the private universities such as the Open
University Malaysia (OUM), Wawasan Open University (WOU),
Universiti Tun Abdul Razak (UNIRAZAK) and Asia eUniversity
(AeU). Different from most of the public universities which are not a
body corporate, all ODL institutions in Malaysia are companies and
therefore subjected to good and proper corporate governance for
sustainability of the business. This paper examines the corporate
structure of ODL institutions with special reference to OUM, which is
the first ODL institution in Malaysia. The main objective of this paper
is to analyse the governance framework which is applicable to ODL
institutions. The research methodologies adopted by this paper are
doctrinal and statutory analysis. (Abstract by authors
Gender Equity: Employment and Performance
No full textGender performativity refers to the productivity of labor based on worker gender. Performativity affects employability and can be categorized into various aspects for study based on age group, gender, job type, and other factors. Gender performativity can indirectly refer to ability and opportunities based on performance. Gender inequality issues have been on the map as a global concern raised in international talks, in forums, and by delegates around the world. The question of equality treatment between genders has become more evident over recent years because of modernization and the era of globalization (Cailin and Leanne 2015). The significant role and contribution of women cannot be ignored, because they do significantly increase the wealth and assist the growth of a household, a firm, and even a country. As a group, women work as much as men, if not more. When both paid and unpaid work such as household chores and caring for children are taken into account, women work... (Abstract by author
Penguasaan Pembelajaran Ilmu Tajwid dalam Kalangan Pelajar Universiti Malaysia Sabah Kampus Antarabangsa Labuan (UMSKAL)
Get PDFKajian ini bertujuan untuk melihat Penguasaan Pembelajaran Ilmu Tajwid dalam kalangan pelajar universiti Malaysia Sabah kampus Antarabangsa Labuan (UMSKAL). Kaedah kajian yang digunakan ialah berbentuk kuantitatif dengan tinjauan terhadap 100 subjek telah dipilih dengan menggunakan persampelan bertujuan. Subjek dipilih daripada pelajar Fakulti Kewangan Antarabangsa Labuan (FKAL) dan Fakulti komputeran dan Informatik (FKI) di Universiti Malaysia Sabah Kampus Antarabangsa Labuan. Alat kajian yang digunakan ialah soal selidik yang telah diubah suai mengikut kesesuaian kajian. Data dianalisis menggunakan kaedah statistik deskriptif. Hasil kajian mendapati bahawa penguasaan pembelajaran ilmu Tajwid tersebut menunjukkan hasil pada tahap sederhana tinggi. Sehubungan dengan itu, beberapa cadangan kajian telah dinyatakan. (Abstract by author
Accreditation of prior experiential learning and democratisation of education: empirical evidence using multiple regression analysis
Get PDFAccess to education is still a worldwide problem due to various inequalities. The
Malaysian Qualifications Agency (MQA) introduced the Accreditation of Prior
Experiential Learning (APEL) mechanism which enables individuals who have work
experience but lack in formal academic qualifications to pursue their studies at higher
educational institutions. APEL Centre is an approved assessment centre for MQA. The
main purpose of this study is to examine the relationship between service quality
provided by APEL Centre, awareness on APEL and democratisation of education.
A literature review to build the research instrument. Survey questionnaires were
administered and a total of 168 were usable responses from Open University Malaysia
(OUM). Face-to-face data collection procedure was adopted. A total of 63% of the
respondents were aware of the entry requirements using APEL whereas 27% needed
more clarification. The candidates who obtained the services from APEL Centre were
interested to gain admission in Diploma (3%), Degree (58%) and Master (39%)
programmes in Malaysia. The data collected were cleaned and issues related to data
normality (Kurtosis < 3.00; Skewness < 1.00) were primarily resolved. The Cronbach
Alpha for service quality of APEL Centre (a = 0.97), awareness on APEL (a = 0.94)
and democratisation of education (a = 0.96) were far above acceptable. The reported R
square (0.54) indicated goodness of fit of the total regression model. Service quality
provided by APEL Centre (p = 0.01) and awareness on APEL (p = 0.02) were both
significant variables when examined against democratisation of education in OUM.
The empirical evidence given clearly implies that APEL can help increase access to
education. The role of informal and non-formal education can heighten global
citizenship of the candidates. Future researchers are recommended to validate the
existing measurement by performing confirmatory factor analysis and qualitative
interviews to narrow the methodological gap available. (Abstract by authors