Open University Malaysia

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    1359 research outputs found

    Application of rasch model in measuring the quality of health and wellness final exam questions

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    The assessment of the Health and Wellness module includes two components, 60% for the continuous examination and 40% for the final examination paper. In this paper we discussed the performance of students in the final examination paper which comprises 40 MCQs (MCQ). The 40 MCQ were constructed based on the Table of Test Specification developed by the subject matter experts at the faculty. The difficulty level of the questions was based on the 5:3:2 proportions. This ratio produces 20 MCQ at lower difficulty level, 12 MCQ at moderately difficult and 8 MCQ at higher difficulty. Results of 764 students were analysed based on their ability and item difficulty of the 40 MCQ using RaschWinsteps 4.01 software. Person Item Map Distribution (PIDM) showed that the item measure is between -3.62 to +4.97 logits and the person measure is between -1.28 to +4.09 logits. This finding indicated that while person ability exceeded item difficulty at the lower logit continuum of the Rasch model, at the upper logit continuum, some items are at higher difficulty level compared to students’ ability. Item difficulty and separation indices statistics for both person and item are also of concern in this study. To ensure and enhance reliability and validity of the questions, it is highly recommended that the subject matter experts review the questions before applying it again in another exam or depositing it in the item bank system

    Documents organisation strategies of Open University Malaysia (OUM) postgraduate students

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    Students doing research would normally download documents from the Internet on to their desktop for later use. However, these documents are not easily found again as the documents are saved indiscriminately in multiple folders on their desktop. This study aims to investigate students’ document organisation strategies on their desktop primarily. The study includes 128 Open University Malaysia (OUM) postgraduate students with personal desktop of at least 10 Portable Documents Format (PDFs) files. Personal Information Management (PIM) is an interesting research field exploring individual's activities of acquisition, organisation, maintenance, retrieval and sharing of information (Lush, 2014). Research has shown that PIM activities have an important influence on the learning processes, particularly university students engaging in many documents from various sources (Jacques & Fastrez, 2014). Data regarding their personal desktop documents were collected using survey method. The questionnaire was administered using Google Form. Two distinct categories of students’ organisation strategies were identified in this research, which are piling and filing. A discussion of these results is provided. We will then recommend personal information management organisation strategies for postgraduate students doing their research project. A proper information management organisation strategy will lead to the development of efficient information management skills of the student

    The impact of learner profiling on social skills

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    The purpose of this study is to describe the use of personality traits dimensions to predict skills. This paper focuses on the social competency dimension. The study also explored some basic questions about why learners learn, what are their main barriers and what are the expected rewards. Two intake groups were used in this study: 1041 September 2017 learners and 278 May 2016 intake students. May 2016 intake students are in their 4th semester during September 2017. An online instrument was developed based on literatures. The findings indicated that the top reasons for students to study were to obtain higher qualification (39.1%), personal growth (25.5%) and career advancement (23.3%). The findings also confirmed that work and family situation is the main barrier in adult students learning. All dimensions which include the big five personality traits, self-efficacy, self-directedness, attitude towards education and motivation towards achievement show significant correlation to the social competency. (Abstract by authors

    Shaping futures of prison inmates and former prisoners via higher education: A conceptual study on social return on investment assessment for stakeholders

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    Companies largely play a role in corporate social responsibility (CSR) programmes by engaging with stakeholders including employees, customers, investors, communities and suppliers for financial, environmental and/or social impacts. Contribution quantum is rarely assessed or calculated when it concerns CSR as it is explicitly recognised as the willingness of an organisation to contribute to the community within the ethical norms of charity although strategically CSR can increase revenues by decreasing risks and costs. This study highlights the unique contributions of various stakeholders who wish to make positive and sustainable impact on the socially challenged community – the prisoners. One such engagement is the provision of undergraduate and postgraduate programmes for prisoners in selected Malaysian prisons by Open University Malaysia (OUM), with the partnership of the Prisons Department of Malaysia. It is an economic empowerment programme to rehabilitate and educate its inmates and create employment opportunities if and when they are released. Social Return On Investment (SROI) is a method for measuring and communicating values that incorporates social, environmental and economic impacts to stakeholders. It is an accounting of value created by the activities and the contributions that made the activity possible. Results will be expressed in a ratio of total benefits (a sum of all the outcomes) to total investments (a sum of all costs involved). The purpose of this conceptual study is to calculate the ratio of Ringgit Malaysia (RM) of social value created for every RM1 spent on its activities. Inmates who are accepted into OUM’s programmes attend face-to-face tutorials conducted by OUM tutors and sit for examinations in the prison. They are supported by OUM’s online learning management system where they manage their studies, submit their assignments and access the digital library. (Abstract by authors

    Post-secondary Science Students' Understanding on Mole Concept and Solution Concentration

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    Due to their abstract nature, the mole concept and solution concentration are difficult for students to understand and apply to stoichiometric calculations. This study was designed to investigate students’ perceptions and difficulties in solving problems related to the mole concept and solution concentration. Thirty-eight students (18-19 years old) who were pursuing science related programmes from a private university college in Malaysia participated in the study. Students were asked to answer twenty-five open-ended questions on the mole concept and solution concentration. Analysis of students’ responses revealed that they were not able to connect the mole concept with mass and number of particles. Students were also grappling to answer problems regarding concentration and dilution. This study suggests that it is important to determine whether students’ difficulties to master the concepts are due to lack of knowledge or the presence of alternative frameworks so that so that pedagogical instruction can be modified. This study was part of a larger research project where students’ responses on this open-ended test will be used to get a greater generalizability in order to construct the alternatives to the four-tier multiple choice (4TMC) instrument to identify students’ alternative frameworks on these concepts. (Abstract by authors

    Social Needs and Intention to Stay by Generation-Y Employees in the Banking Sector in Malaysia: the Mediating Role of Perceived Organizational Support

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    This study examined the impact of social needs of Generation Y employees towards their intention to stay longer in organizations. The mediating role of perceived organizational support was also examined. In this quantitative research, data was collected using a survey method. The study population were Generation Y employees in the banking sector in Malaysia. Random sampling was used to collect data from 470 respondents. Self-administered questionnaires were delivered by hand. Structural equation modelling was used to test the relationships. The findings revealed that Gen Y employees’ social needs were positively related to their intention to stay. It was found that perceived organizational support mediated the relationship between the two constructs. The findings presented new insights into how Gen Y employees social needs can contribute to improving their intention to stay in the banking sector. Given the paucity of research in the context of the role of social needs and perceived organizational support, this study provides an understanding to organizations on the influence of social needs and perceived organizational support in improving retention of Gen-Y employees. (Abstract by authors

    Impact of Emotional Needs on Intention to Stay and the Mediating Role of Perceived Organizational Support.an Empirical Study of Gen Y Employees’ in the Banking Sector in Malaysia

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    It is anticipated that over the next 10 years, the banking sector would require a workforce of about 200,000. Gen Y employees makes up about 40% of the current workforce in Malaysia. This number is expected to increase to 75% within a relatively short span of time. The present study examined the influence of emotional needs of Gen Y employees towards intention to stay and the mediating role of perceived organizational support. This was a quantitative research that used a survey method. Data was collected from a sample of 470 Gen Y employees in the banking sector in Malaysia. The findings revealed that emotional needs had a significant impact on intention to stay. Perceived organizational support was found to mediate the relationship between the two. The findings have significantly contributed to the advancement of knowledge in the emotional needs and intention to stay of Gen Y employees in the banking sector. The significant and positive impact of emotional needs and perceived organizational support suggests the importance of these factors in retention of Gen Y employees. The paper's primary contribution is that it provides an understanding that emotional needs and the mediating role of perceived organizational support have an impact on improving the intention to stay of Gen Y employees in the banking sector in Malaysia. From the practical implications perspective, organizations need to implement policies and procedures to help lessen employees quitting intentions. The results of this study suggest that organizations can implement policies covering the employee emotional needs and employees’ perception that their work and contributions are valued. With current trends of globalizations and diversity, the finding of this study can be beneficial to improve retention of Gen Y employees in other countries. (Abstract by authors

    Continuous quality improvement in module development in an ODL institution

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    Open University Malaysia (OUM) is an open distance learning (ODL) institution; adopting the blended learning pedagogy which provides flexibility and timeeffectiveness for self-paced study to its learners. Learners do self-learning most of the time. This calls for quality learning materials to support the learning process in an ODL setting. OUM responded to this call by leveraging on Internet-based technology to deliver educational content such as e-modules, video lectures, e-forums etc. to its learners. Learners can now access the University’s e-content (2,431 e-modules and 288 video lectures) anytime, anywhere, via OUM’s learning management system, myINSPIRE. Using descriptive and inferential statistics as the main analytical tool, this study aims to gain insight into learners’ feedback on one of the core learning materials – the e-modules. Responses from learners from various programmes and clusters were collected via online surveys for two semesters (January 2018 and May 2018). A total of 238 and 488 learners responded to the January and May surveys respectively. This paper discusses thee-modules in 10 dimensions from the instructional design perspective encompassing areas such as the design, formatting, self-check and activity questions, organisation of the content, ease of reading, graphics as well as overall satisfaction. The results of this study would be able to provide some insights to the education provider on the quality of the e-modules from the instructional design perspective. (Abstract by authors

    Online examination for takaful basic examination – a license to practice certificate: a Malaysian case

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    The purpose of this study is to examine the extent of effectiveness of the online examination using electronic learning management system (e-LMS) services in the Malaysian Takaful sector for Takaful Basic Examination (TBE). TBE is conducted through online examination which is a web-based examination system (ES). The TBE is an entry qualification for all those who intend to become registered takaful agents in the financial services industry promoting takaful products and services. The term Takaful refers to the concept of Islamic insurance based on mutual cooperation, where both risks and funds are shared between the insured and insurer. TBE is a mandatory license-to-practice qualification to enhance the competency and professionalism of takaful agents. It is also an induction for individuals who intend to pursue a career in Takaful. The study also aims to address issues concerning quality of services by focusing on the following: ease of use, information security and reliability and its role in influencing customer adoption of electronic services, as well as the mechanisms of monitoring and control over these services. The research employed the analytic and descriptive methodology, by collecting secondary data on candidates sitting for the examination. This was then compared to the passing rate from the year 2012 until 2016. The findings show that online examinations have succeeded in attaining significant customer satisfaction by improving electronic services, facilitating electronic transactions, improving processing performance and enhancing the specifications of electronic services. In addition, the Takaful institutions have achieved effective communication with their customers as well as speeding up of applications. However, there is an absence of awareness and guidance for candidates about the e-examination system. The results of this research led to some recommendations to improve the electronic services provided by Takaful institutions in order to enhance customer and institution’s satisfaction. (Abstract by authors

    Monitoring students’ metacognition in KSSR classroom

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    The ability to think critically is essential for students to face the challenges of the 21st century. Students should be equipped with the skills as those skills will help them to solve problems, make wise decisions and analyse information. One of the approaches to cultivate critical thinking is by monitoring their metacognition. Thus, the purpose of the study is to explore the methods of monitoring students’ metacognition used by teachers in KSSR (Primary School Standard Curriculum; Kurikulum Standard Sekolah Rendah) classroom. Six primary school teachers were purposely selected in the study. Qualitative design was utilised where they were interviewed separately and probing was done to elucidate or illuminate the issue of study. Observation was also done as a method for methodology trigulation. The data from both sources was recorded and transcribed. Data coding was used to analyse the data where the transcribed text was segmented and labelled to form descriptions, main ideas as well as themes. These emerging themes were analysed and interpreted. The findings suggest that the studentcentred approach exercised in the curriculum has enabled students to share and discuss information among them. The teaching techniques which include questioning approach, asking students to predict outcome and provide reasons were also employed. Formative assessment such as indirect questioning with diverse assessments were also exercised in monitoring students’ thinking about thinking or metacognition. (Abstract by authors

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