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A study on attitude, behaviour and peer influence among illegal motorcycles street racers
Get PDFThe quantitative objectives of the study were to determine (1) whether attitude significantly
influenced the behavioural intention of illegal racers to engage in illegal motorcycle street
racing; (2) whether subjective norms significantly influenced the behavioural intention of
illegal racers to engage in illegal motorcycle street racing; (3) whether perceived behaviour
control significantly influenced the behavioural intention of illegal racers to engage in illegal
motorcycle street racing behaviour; (4) whether low self-esteem significantly influenced the
attitude, subjective norm and perceived behaviour control of illegal racers to engage in
illegal motorcycle street racing behaviour; (5) whether demographic profiles of (abusive
parenting and traumatic experience) significantly influenced the attitude, subjective norms
and perceived behaviour control of illegal racers to engage in illegal motorcycle street racing
behaviour. The qualitative objectives of the study were (1) to ascertain how low self-esteem
of illegal racers significantly influence their attitude and behavioural intention to engage in
illegal motorcycle street racing behaviour and (2) to ascertain the most significant impactful
factors on attitude and behavioural intention of the illegal racers to engage in illegal
motorcycle street racing behaviour. The Theory of Planned Behaviour (TPB) and its new
extended constructs developed in this study and mixed methods of quantitative (n=261) and
qualitative data (n=15) were used to measure the three original TPB constructs of attitude,
subjective norm and perceived behaviour control of the illegal motorcycle street racers under
study. The interpretation of the hypothesized Ha effect paths shows that out of five Ha
hypothesis tested, three (H3, H4 and H5) were accepted with two (H1 and H2) rejected. The
Wilayah Iskandar case revealed that the strongest predictor of on attitude and behavioural
intention to engage in illegal racing among the illegal racers was the subject norm peer risk
taking. These findings are supported by the qualitative data which revealed that ‘focus on
peers’ to be the most significant impactful drive in influencing illegal racers’ intention to
race. The results also show that illegal motorcycle street racers’ intentional behaviour
appears to be affected by attitude (mental outlook and emotion) and perceived behaviour
control (resources, past experience and rewards). These findings were supported by the
qualitative data from the Deviant Theory of Social Learning dimensions of Differential
Association, Imitation, Differential Reinforcement and Definitions collected through the
face-to-face interviews with the illegal racers. However, the analysis found that demographic
factors and low self-esteem did not have positive effect on illegal racers’ attitude and
subjective norm to influence their intention to engage in illegal motorcycle street racing. But
there is positive effect between demographic factors and low self-esteem on illegals racers’
perceived behaviour control in influencing their behavioural intention to engage in illegal
racing behaviour. By identifying factors that influenced the intention of illegal racers in
Wilayah Iskandar to engage in illegal motorcycle street racing, this research may inform
future strategies to minimise if not overcome the pressing problems of illegal street racing
menace. (Abstract by authors
Pembangunan Sistem Maklumat Pertubuhan Islam Seluruh Sabah (USIA)
Get PDFThe Information System of Islamic Organizations throughout the State of Sabah (USIA) was
developed as an alternative to the administration and management of the USIA office in
managing and storing information related to membership registration. The main objective of
this application system developed is to assist management staff in each district in making the
registration process for new members as well as keep a record of member information that has
been registered online. This information system includes several modules such as, member
registration module, system user registration, detailed information display (Dashboard) and
membership check. In developing this system, the use of several methodological approaches
such as the Waterfall Model has been used. The system is developed using Hypertext
Preprocessor (PHP) programming language, database (MySQL), Xampp as internal browser,
Dreamweaver CC software specifically to develop programming code as well as Adobe
Photoshopp for dynamic and attractive image design production. In conclusion, this system is
able to improve the weaknesses found in the existing process, thereby increasing the efficiency
of USIA management in managing and keeping records of membership information more
efficiently, effectively and systematically
The influence of food trucks' service quality on customer satisfaction and its impact toward customer loyalty
No full textPurposeService quality has been highlighted as the vital element in fulfilling customers' needs, which contributes to the customers' evaluation on the services given. As food truck business is increasingly popular in Malaysia, it is important for the food trucks' service provider to ensure that their service quality meets the standard to satisfy the customers in order to build customer loyalty. Therefore, the aim of this study is to investigate the relationship between food trucks' service quality with customer satisfaction and its impact toward customer loyalty. The customer service was measured using service quality (SERVQUAL) attributes (tangibles, reliability, responsiveness, assurance and empathy).Design/methodology/approachA quantitative study was conducted to examine the influence of food trucks' service quality on customer satisfaction and its impact toward customer loyalty. A total of 100 food truck customers have been randomly selected to answer the self-administered questionnaire. Data collected were analyzed using frequency, descriptive, reliability, Pearson correlation and regression analysis.FindingsFindings indicated that three out of five attributes of service quality have significant relationships toward customer satisfaction. They are tangibles (β = 0.225, p β = 0.349, p β = 0.311, p β = 0.643, p Originality/valueService quality can be characterized as the discrepancy between customer service standards and actual service. When expectations are higher than performance, perceived quality is less than acceptable and therefore consumer disappointment exists which eventually decreases customer loyalty toward a product or services. The study suggested that physical image of the food trucks' service like physical facilities, how the service being performed and also courtesy and knowledge of the food trucks' employees are very important to transfer confidence and trust to customers, which then will influence them to be loyal. (Abstract by authors
Pengkreditan pembelajaran berasaskan Pengalaman Terdahulu bagi tujuan Penganugerahan Kredit (APEL-C) - Portfolio 100% - SAMPEL 7
Get PDFSampel nombor 7 - Pengkreditan pembelajaran berasaskan Pengalaman Terdahulu bagi tujuan Penganugerahan Kredit (APEL-C) bagi program pengajian Sarjana Pendidikan. Kod kursus bagi APEL-C - HMEE5033 - School Effectiveness & School-Based Management, APEL Sampl
Design and technology teacher in TVET: a view on thinking style and inventive problem-solving skill
Get PDFTeachers play an important role to help student in solving problem in school and consequently preparing
for their future career. Teachers can be the most important feature to expose thinking style in class. This is the
implication of Technical and Vocational Education and Training programme which requires the students to be able
to think creatively and critically in problem-solving. As inventive problem solving is known to be creative
assessment methods for innovation, it is needed to guide Design and Technology teachers to expose the student
new technique of solving a problem. This study attempts to investigate teachers’ perception of their thinking style
and inventive problem-solving skill. The importance of thinking styles in inventive problem-solving skill and the
factors contributing to the achievement to inventive problem solving are also discussed. Data were collected from
367 Design and Technology teachers across Malaysia. Data obtained were analyzed descriptively. This study
confirmed that teachers know the role of thinking style in solving a problem. They also admit that inventive
problem-solving skill is important but half of them still having problem to master the skills. Problem identification
is claimed to be a vital process in solving a problem but yet, majority of them still facing problem in finding the
root cause. As a counter-measures on this miss-alignment, modules are needed by teachers to help them integrating
their thinking styles into teaching and learning in class. Module also acts as teaching aids for teachers in guiding
them solving inventive problems. (Abstract by authors
Stress at Workplace for Shift Staff (Petronas Sabah Auxiliary Police)
Get PDFIn this project paper, the objective is to identify factor that influence stress at workplace for shift staff of PETRONAS Sabah Auxiliary Police and their stress level. There are 12 respondents participated in this project paper, where there are three parts of questions in the questionnaire. The first part of the questionnaire consists of variables such as gender, age, marital status and duration of service. Meanwhile for the second and third part of the questionnaire consist of five and ten questions with Likert scale of five and ten. For the identifying stress level questionnaire, it refers to the American Institute of Stress (AIS) survey question which stress at workplace. To analyse the data from the questionnaire, several test such as reliability test, descriptive analysis, bivariate correlation test, paired-sample t-test and one-way ANOVA test were used to for this project paper by using Statistic Package for Social Science (SPSS) software. From the analysed data, the highest score for factor that influence stress at workplace is lack of communication between colleague and superior. On the other hand, there are two highest score for stress level amongst the respondent are able to handle stress well and moderately well. Through bivariate correlation test, both question's analysed data shows a strong relationship between question 3 and 5 for the factor that influence stress and question 6 and 9 for identifying stress level. However, for determining any significant differences between variable, factor influence stress at workplace, paired-sample t-test and one-way ANOVA test were used. Through both test, there are significant difference between age, gender and marital status with the highest score factor that influence stress at work place. In conclusion, it is recommended to provide one-to-one discussion between company and workers regularly in order to understand and help their work. (Abstract by author
A solution for reducing the ergonomic problem among semiconductors workes by using safe work procedures
Get PDFErgonomics in the workplace involves the design and arrangement of tools to ensure
workers can use easily and safely. Practicing ergonomics reduce risk of injury and increase
comfort and productivity at workplaces. Use resources to ensure work environment and work
practices. The purpose of the study is to develop a conceptual model of ergonomic workplace
design through an observation survey to enhance the workplace safety in manufacturing. The
study emphasizes the need to redesign the work environment in lab with the ergonomic
approach. Safety is a basic physical and psychological need of human beings in daily life and
work. The study clarifies the measures taken to ensure workers’ safety and health, also
establishes the relation between ergonomic workplace design and productivity. Promoting
occupational safety and health, and ergonomic workplace design is the need of the hour. Most
of company values is to “ensure a safe, clean and injury-free workplace. All injuries are
preventable. Understanding the risks and ergonomic behavior are the main paths to prevention.
To avoid injuries and after successful internal trials in some area, by implement ergonomic
program across the workplace. It seen the positive impact of short break advice. Just takes a
few seconds break, but across a day, a week, a year all the little breaks will help keep your
injury free. Our actions have effects on others. Similarly, when something is unsafe, it impacts
you and consciously take micro-breaks so that can minimize ergonomic risks and stay
productive. Safety begins with us and when we see something unsafe, we should do something
about it. (Abstract by author
Promoting Environmental Sustainability Among OUM Adult Learners
Get PDFIn line with the 2030 Agenda for Sustainable Development Goal 4 on Quality
Education, Open University Malaysia strives to promote environmental
education and create environmental awareness through its lifelong learning
framework. The university has embedded environmental component in one of
topic with one of its university courses that is offered in the first semester. Topic
10 within the OUMH1603 course on Learning Skills for 21st Century is titled
Environment and Us. This study aims to measure the level of environmental
literacy and examine the correlation between learner’s disposition and learning
experience among learners who have taken the course. The 2011 Framework
for Assessing Environmental Literacy by the North American Association for
Environmental Education was adopted for this purpose. Data were collected
through online survey in two phases. The level of knowledge of the OUM
students were proven to be high, ranging from an average means score of 3.86
to 4.33. The second part of the analysis shows that there is also a significant
strong correlation between students’ learning experience of the course (3.99 to
4.44) and their dispositions as well as their willingness to volunteer in
environmental projects. The findings suggest that embedding environmental
education within a widely distributed formal education framework can
contribute positively to the effort to create environmentally literate adults
The Importance of Internal and External Communication in Increasing Knowledge and Loyalty of Employees in Qi Malaysia
Get PDFMany organizations in Malaysia today face difficulties in retaining employees since they are unable to identify the factors that contribute to both the increase of employee knowledge on the company and loyalty towards the company. This study goes on to identify how with internal and external communications, and organisation can increase its employee’s knowledge on the company in a positive way and these better-informed employees are then more inclined to be loyal to the company. In QI Malaysia, there is at least one resignation a month and employees hardly know much about the organisation. The aim is to identify if the internal and external communications carried out did in fact help increase employee knowledge about the company and boost their loyalty in a quantitative method. The employees selected for this research received a survey form to fill independently. They were encouraged to complete the questionnaire during their break time or after work. From the response of the survey, we can understand and conclude that employees of QI Malaysia favour timely, frequent and more personal communication through internal communications and external communications methods. They are happy to know that through the internal communications that they are remembered by the company top level management and that their company is portrayed as an employer of choice, leading to individuals they know wanting to work in QI Malaysia. As recommendation, it is suggested that more content about the company is sent out through both internal and external communication of choice, in this case, mass mails being internal communication channel and Facebook as the external communication channel as most employees are engaged here. With more related contents through these two platforms, it will encourage engagement that will increase employee knowledge and loyalty towards the company. (Abstract by author