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“Make Sense of It!”: The Role of Mediation and Perceived-Benefit in an Online Learning Environment
The use of online learning platforms has significantly influenced critical
understanding on the role of mediation and perceived-benefit. Those who are
involved in an online learning environment have to expend effort to make sense
of their virtual interaction. The goal in any online learning environment is to
achieve authentic interaction. This conceptual research proposes two pillars in
the rationalisation of virtual interaction. First, the existence of mediation should
be based on its function as a medium to trigger active participation. Within this
perspective the concept of involvement is explored. Second, there should be a
mechanism to develop perceived-benefit orientation through which all parties
involved in the interaction can achieve collective agreement, i.e. they can
satisfy their own interests. Some practical implications are also discussed
Tahap Peranan Guru Penolong Kanan Kokurikulum Dalam Pengurusan Kokurikulum Sekolah Di Pulau Pinang
Kajian ini dijalankan untuk bagi mengkaji tahap peranan Guru Penolong Kanan (GPK)
Kokurikulum dalam pengurusan kokurikulum di sekolah rendah dan sekolah menengah
dalam negeri Pulau Pinang. Kajian ini menggunakan Model Proses Pengurusan Stoner,
Freeman dan Gilbert (1995) yang mengandungi empat proses yang saling berkaitan iaitu
merancang, mengelola, memimpin dan mengawal untuk melihat pengurusan kokurikulum
secara keseluruhan. Objektif kajian ini adalah mengenalpasti tahap peranan GPK
Kokurikulum dalam keempat-empat proses ini serta mengenalpasti adakah terdapat
perbezaan antara tahap peranan pengurusan kokurikulum mengikut jantina, kategori sekolah,
lokasi sekolah, daerah bertugas, umur serta pengalaman berkhidmat. Responden kajian ini
terdiri daripada 304 orang GPK Kokurikulum yang berkhidmat di sekolah-sekolah dalam
Pulau Pinang. Kajian ini bersifat deskriptif dan menggunakan soal selidik yang dibina
berpandukan Buku Panduan Pengurusan Profesional Sekolah Menengah, KPM. Soal selidik
telah disemak dan diuji bagi memastikan kebolehpercayaan dan kesahan melalui satu kajian
rintis yang telah dijalankan terhadap 52 orang GPK Kokurikulum dalam daerah Barat Daya.
Hasil analisis Cronbach alfa mendapati nilai alfa adalah 0.96 bagi 36 item dalam soal selidik
tersebut. Dapatan kajian dianalisis menggunakan Statistical Packages for Social Sciences
(SPSS) v22 bagi mendapatkan skor min. Ujian T dan ANOVA digunakan bagi mengenalpasti
adakah terdapat perbezaan yang signifikan antara min bagi dimensi yang dikaji. Dapatan
menunjukkan tahap peranan GPK Kokurikulum dalam keempat-empat proses dan secara
keseluruhan adalah berada pada tahap sederhana. Kesimpulannya, dapatan ini telah
menyelesaikan permasalahan kajian iaitu tahap peranan GPK Kokurikulum di Pulau Pinang
dalam pengurusan kokurikulum sekolah yang sederhana berkemungkinan menjadi
penyumbang kepada permasalahan yang dikemukan dalam kajian ini
Challenges of ISO 9001:2015 Quality Management System Implementation in Malaysian Construction Companies
The purpose of this study is to investigate the barriers and challenges in the
implementation of ISO 9001:2015 QMS in the Malaysian construction company.
A random sample of 100 workers in construction companies in Malaysia has been
used to identify these factors in a structured survey, resulting in a response rate of
49%. The measurement model's reliability and validity were evaluated using
exploratory and conformity factor analysis. Structural Equation Modelling (SEM)
was used to investigate the relationships between the latent constructs. The results
show that surveyed construction companies implemented ISO 9001 QMS primarily
for company performance and encountered numerous challenges during the
implementation process. Furthermore, findings highlighted the importance of
effective communication and organizational learning in enhancing company
performance in construction organizations. According to the findings, these factors
have a significant impact on companies in terms of effective communication,
organizational learning, and company performance in construction organizations,
at 95% confidence interval (p<0.05). The subjective data was based on individuals
from a variety of organizations being surveyed, and the convenience sampling
method was used due to the physical limitations from the most recent study.
Previously, different researchers in different countries led studies on the barriers
and challenges to ISO 9001 QMS implementation in particular. A few of these
studies and research have been conducted in Malaysian construction firms. This
study on the challenges to ISO 9001 QMS implementation in Malaysian
construction companies will aid in the completion of the interlocking of difficulties
encountered by organizations when implementing and retain the ISO 9001
certification. The results of this research provide Malaysian construction
companies with a theoretical and practical understanding of the factors that
challenge the company performance companies to retain ISO 9001 QMS
certification. These challenges should be overcome by construction companies to
achieve successful implementation and better performance of QMS. (Abstract by author
‘S’Two’-Go’Meningkatkan Pengetahuan, Motivasi dan Minat Murid dalam Mata pelajaran Pendidikan Islam
‘S’Two’-Go berfungsi meningkatkan kefahaman murid tentang tajuk sunat ab’ad dan sunat hai’at dengan lebih mudah dan menarik serta penggunaan perisian Microsoft Powerpoint dan teknologi digital IR 4.0 iaitu QR Code dan Zappar Code dimana murid dapat menyanyi, belajar dan membuat latihan pengukuhan yang dapat membantu murid untuk belajar di mana-mana dan pada bila-bila masa sahaja tanpa memerlukan rangkaian internet yang kuat. Seterusnya,‘S’Two’-Go’turut berfungsi meningkatkan minat murid dalam sesi pengajaran dan pembelajaran Pendidikan Islam bidang Ibadah di sekolah rendah. Kajian dijalankan ke atas 6 orang sampel murid tahun 3. Sampel terdiri daripada 3 orang murid lelaki dan 3 orang murid perempuan. Seterusnya pengguna dikehendaki untuk mengeksplorasi sembilan slot utama bagi mendapatkan pelbagai nota (slot Learn With Ustazah Nafiesa & Notes), nyanyian (slot Let’s Sing!), video (slot Let’s Watch Together!), info tambahan (slot Did you know?), bacaan doa sebelum belajar (slot Prayer) serta latihan pengukuhan (slot Let’s Play Games & Quiz). Bagi slot aktiviti permainan (S’Two’-Go Hunt), secara dalam talian, murid dikehendaki mengimbas kad soalan, kad bacaan serta kad amali menggunakan aplikasi Zappar Code bagi mendapatkan soalan, nota ringkas dan video amali (Rujuk Lampiran 12). Hasil kajian menunjukkan peningkatan markah 4 daripada 6 sampel yang diuji. Manakala 2 lagi sampel tidak menunjukkan sebarang perubahan pada markah. Kesimpulannya, penggunaan inovasi ini memberi peningkatan dengan berlakunya penemuan positif pada pencapaian pengetahuan murid
A report on world's top 20 universities website marketing communication strategy: What can be emulated?
The university website is important as a window for potential students. Its
quality is directly associated with the image and reputation of the university,
reflecting the level of the university. Therefore, it is vital that a university is
able to establish a website that has a high level of usability, functionality, and
creativity which can attract and retain the users. In order to have a rational
understanding and learning from the experienced university websites, this
study has selected the top 20 universities around the world where important
elements from their websites are being studied and evaluated thoroughly. The
elements include picture resolution, typography, layout, web structure and
colour, type of information and content as well as the privacy and trust policy.
The study provides important provision on how the world-class universities
designed their websites which would potentially yield refinements to the
current website of other universities around the globe.
(Abstract by authors
Do Website Quality Attributes Influence Customer Satisfaction Towards Online Food Ordering System?
Purpose of the study: Online food ordering system is really in trend nowadays due to the increasing use of Internet. One of the key challenges of online food business is how they manage the online food ordering system, which holds a significant importance to customer satisfaction. This study tries to investigate the relationship between online food ordering system’s website quality attributes with customer satisfaction.
Methodology: Self-administered questionnaire was developed to collect the data. Online survey was used in getting the feedback from targeted young adults that use online food ordering system. A total of 211 sets of questionnaires were received through the online survey. Data was then analysed using frequencies and descriptive statistics, reliability, correlation, and regression analyses.
Main Findings: The Cronbach’s alpha values varied from between 0.90 to 0.92. The variance proposes consistent and reliable scales used in this study. Customer satisfaction has a strong α coefficient of 0.92 based on responses of the data collection. Findings indicated that three out of five website quality attributes have significant influence towards customer satisfaction. They are website design (β= 0.306, p< 0.01), website information quality (β= 0.368, p< 0.01) and website intelligence (β= 0.223, p< 0.05). Website quality attributes like website design, payment system and website intelligence should be updated accordingly to meet customer expectation which leads to customer satisfaction
Program Evaluation on Learning Materials, Tutors, Assessment Matters and Overall Program Structure from ODL Students' Perspective
Open Distance Learning (ODL) is an approach in education practices in Open University Malaysia (OUM). One of its programs that are offered through ODL is the Bachelor of Psychology (BPSY) and it is one of the programs with the highest student intake in OUM. Since the program has been commencing for more than 10 years, it is the time to evaluate whether the program needs any revisions or improvements. Thus, the aim of the study is to determine the level of satisfaction of students on the Psychology program offered in OUM. A questionnaire was developed for this purpose which includes 4 areas of students' satisfaction, namely the learning materials, student perceptions on their tutors, assessment matters, as well as the overall program structure. The questionnaires were distributed to more than 1000 active students through online and face-to-face tutorials. A total of 439 students participated in the study. The results indicated that students are most satisfied with the overall program structure and least satisfied with the assessment matters with the mean score of 3.98 and 3.59 respectively. The study certainly benefits the university in taking action to revise and improve the program. Recommendation for future research is included at the end of the paper. (Abstract by authors
Psychology Test Instruments
Consist of several Psychology Test Instruments including Tennessee Self Concept Scale, Subjective Well-Being Inventory & Occupational Stress Index
Religiosity and Risky Sexual Behavior Among Adolescents in Sarawak, Malaysia
Introduction: Risky sexual behavior is defined as a behavior that increases one’s risk of contracting or being
infected by sexually transmitted infections (STIs) and experiencing unintended pregnancies. This study examined
the relationship between religiosity and risky sexual behavior among adolescents in the state of Sarawak,
Malaysia.
Methods: The inclusion criteria included 1,146 unmarried adolescents aged between 16 and 19 years, whereby
they answered a validated self-administered questionnaire using the modified Religion Scale and Risky Sexual
Behavior – Unsafe Sex Scale. The analysis was restricted to respondents who reported to have had sex.
Results: Overall, the response rate recorded 95% (n=1,086), whereby the prevalence of respondents who reported
that they have had sex was 9.5%, n=103 (71 males, 32 females, mean age 17.82). Descriptive results further
showed that the prevalence of those who have had sex for male and female were 6.53% and 2.94%, respectively.
The earliest sexual debut was revealed to be at 13 years of age. Moreover, bivariate analyses indicated a significant
and negative correlation between religious practice and risky sexual behavior (r= -.23; p<.05).
Conclusion: The study revealed that religious adolescents are more likely to avoid risky sexual behavior. This
means that religious practice may become a potential protective factor in influencing adolescents to avoid risky
sexual behaviors. (Abstract by authors
Dimensions of Learning Styles among Students with Attention Deficit-Hyperactivity Disorder (ADHD) in Malaysia
Learning styles play an important role in explaining the way a student
masters the lessons they have learned in school. This study aims to review
the dimensions of learning styles of students with attention deficithyperactivity disorder in Malaysia. The study is believed to provide
information about the learning styles of students with attention deficithyperactivity disorder in the Integration Programme. This will help the Special
Education teachers to prepare and plan effective ways of teaching that can
be tailored to students’ learning styles. Findings of the survey showed that
learning styles of students with attention deficit-hyperactivity disorder are
more likely to reflect elements of design, motivation, learning in pairs,
kinaesthetic elements and impulsive elements. The findings of this study also
indicated that the emotional element in the learning styles of these students is
more dominant, followed by perceptual, psychological and environmental
elements. Interviews with Special Education teachers showed that students
with attention deficit-hyperactivity disorder are more prone to the temperature
element, either hot or freezing cold, or the noise element. In addition, the
findings also revealed that a number of students with attention deficithyperactivity disorder tend to be more aggressive when learning activities
involved colourful visuals. It was found that the students prefer to learn in
pairs and are able to learn better in the morning and become more distracted
when studying in the afternoon. The learning style of students with attention
deficit-hyperactivity disorder is multidimensional, interconnected and
interdependent with each other