Jurnal Bisnis dan Manajemen
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The Effect of Carbon Emission Disclosure, Profitability, and Firm Size on Capital Market Reaction: A Moderation Study of Media Coverage
Full text linkThe purpose of this study is to investigate how the influence of carbon emission disclosure, ROA, and company size affects the capital market reaction, especially in the form of abnormal stock returns. This is important because the causal variables studied increase investor confidence and influence their investment decisions. A critical component of national economic infrastructure is the capital market system. Meanwhile the Efficient Market Hypothesis (EMH) suggests Indonesia's capital market exhibits semi-strong efficiency, corporations must fulfil environmental and social responsibilities to maintain community legitimacy. Market participants evaluate various financial metrics, including profitability ratios and organizational scale, which significantly influence equity valuations. This research examined 42 entities within the transportation and logistics sector listed on the Indonesia Stock Exchange (IDX) during the 2021-2023 period. The finding indicates that the market has not achieved semi-strong efficiency, as investment decisions frequently demonstrate behavioural biases influenced by psychological factors rather than rational analysis. A methodological limitation of this investigation is its focus on a single sector within transportation and logistics firms
The Effect of Customer Experience and Omnichannel Integration on Customer Loyalty through Customer Engagement and Customer Satisfaction as Mediation
Full text linkThis study aims to measure the impact of customer experience and channel integration on customer loyalty, with customer engagement and satisfaction as mediation variabel in omnichannel context on customers who buy fashion products through websites. The research method used is Structural Equation Modeling (SEM) Analysis using SmartPLS. This research is quantitative with purposive sampling method, involving 280 samples. At the end of the research period, 331 responses from users of the omnichannel online shopping system on the website were obtained to be analyzed. The results of the analysis show that customer experience and channel integration significantly positively affect customer engagement, satisfaction, and loyalty, so this hypothesis is accepted. In addition, customer engagement and satisfaction mediate the relationship between customer experience and channel integration with customer loyalty, so this hypothesis is also accepted
The Role of Transformational Leadership in Enhancing Employee Creativity and Performance: A Social Cognitive Theory Perspective
Full text linkThe competitiveness of domestic technology is currently very high over time, which makes companies competitive with each other in increasing digitalization in the organization. Transformational leadership is crucial for companies to enhance employee creativity, especially for state-owned enterprises (SOEs) in the electric energy sector. The purpose of this study was to determine the effect of (1) Transformational leadership on employee creativity, (2) Transformational leadership on employee performance, and (3) Employee creativity on employee performance. The sampling technique used Proportional Random Sampling. The sample used was permanent employees of a state-owned enterprise in the electric energy sector located in Malang City, Indonesia, with 89 employees. Data were obtained from questionnaires. Data analysis techniques using descriptive statistical analysis and Structural Equation Modeling using the SmartPLS. The results showed that there was a significant effect of transformational leadership on employee creativity while transformational leadership on employee performance showed no significant effect. Besides that, employee creativity on employee performance showed a significant effect
Certification and Lecturers’ Performance in State Polytechnic: a Mediating Role of Psychological Empowerment
Full text linkThis research aims to test and analyze the influence of certification on lecturer performance which is mediated by the psychological empowerment variable. The population in this study were lecturers majoring in commercial administration at the Malang State Polytechnic with a sample size of 66 respondents determined using the Krecjie Morgan table with probability sampling characteristics. The data collection method was carried out by distributing offline questionnaires, then for path analysis using SEM based on SMARTPLS version 3. The research results showed that certification had an effect on psychological empowerment. Psychological empowerment influences lecturers' performance. Certification has no effect on lecturers' performance. The model proposed in this research suggests reviewing the use of renewable learning media to support lecturer performance
An Analysis of Supply Chain Strategy and Integration Effects on Operational Performance of Micro, Small and Medium Enterprises (MSMEs) in Yogyakarta
Full text linkThis study explored the impact of supply chain strategy and supply chain integration on the operational performance of SMEs in Yogyakarta. The research aims to analyze the influence of supply chain strategy and integration on operational performance as well as investigate the mediating role of supply chain integration in the relationship between supply chain strategy and operational performance. The study employs a quantitative approach, utilizing a survey methodology with a sample of 100 SMEs in Yogyakarta. Data analysis is conducted using Structural Equation Modeling (SEM) via SmartPLS v.3. The findings found that supply chain strategy has a significant positive effect on supply chain integration among Yogyakarta's SMEs. Furthermore, supply chain integration demonstrates a significant positive influence on the operational performance of these SMEs. Notably, the results indicate that supply chain integration positively mediates the relationship between supply chain strategy and operational performance, highlighting its crucial role in enhancing organizational outcomes
Gender Role on MSME Performance Through Entrepreneurial Behaviour and Ease of Access to Capital
Full text linkIn order for MSMEs to remain competitive in an unstable market circle, the digital era, especially after the current COVID-19 pandemic crisis, the performance of MSME needs to be improved. However, the performance of MSME in Indonesia is unfortunately still overshadowed by the issue of gender equality which is related, among others, to ease access to capital in running their business. Therefore, the purpose of this study was to examine the direct and indirect relationship between gender and MSME performance through entrepreneurial behaviour and ease of access to capital. The steps applied to this research started with collecting data, the researcher took a list of MSMEs in Muna Regency with a total sample of 106 MSME. Data can be obtained by interviewing and administering questionnaires to MSME managers or owners, then factor analysis is carried out using the Structural Equation Modeling (SEM) concept with the Partial Least Square (PLS) program. The results of our analysis show that there is no direct influence between gender on MSME performance but there is an indirect effect through entrepreneurial behaviour and easy access to capital
Determinant Analysis of Environmental Performance in Manufacturing Sector
Full text linkKinerja lingkungan memainkan peran penting dalam melestarikan lingkungan alam dari dampak negatif (polusi, limbah) serta mempertahankan kinerja baik bagi perusahaan secara keseluruhan. Lebih lanjut, kinerja lingkungan adalah hasil positif yang diperoleh organisasi atas usahanya dalam memperhitungkan atau memasukkan kepentingan lingkungan ke dalam kegiatan usahanya. Tujuan dari tinjauan literatur sistematis ini adalah untuk mengetahui faktor dalam organisasi apa saja yang dijadikan sebagai penentu tercapainya kinerja lingkungan. Data diperoleh dari database Scopus sebagai standar penerbitan artikel dan publikasi online dan telah disaring secara sistematis berdasarkan kriteria penulis hingga diperoleh 40 artikel. Dengan menggunakan penelusuran kata kunci “environmental performanceâ€. Hasil analisis diperoleh bahwa determinan dari environmental performance dapat diidentifikasi menjadi dua level yaitu individu di antaranya green innovation, pro environmental-behaviour, green transformational leadership dan employee engagement. Kemudian dari level organisasi yaitu GHRM, stakeholder & competitor pressure, buyer-supplier relation, green intellectual capital, environmental strategy, green supply chain management, corporate social responsibility, dan environmental commitment. Manfaat praktis dari penelitian ini sebagai masukan pada top manajemen dan praktisi untuk fokus pada faktor determinan tersebut demi tercapainya environmental performance
Optimizing Customer Satisfaction on the Shopee E-Commerce Platform: A Comprehensive Analysis of E-Logistics Mediated by Electronic Service Quality and Feature Utilization
Full text linkThis research aims to evaluate the influence of e-logistics, e-service quality, and feature usage on customer satisfaction in the context of Shopee application usage in Indonesia. Through data analysis, the results in Table 2 indicate that hypotheses 1 to 5 are accepted with significant path coefficients. Thus, a strong positive influence is found between the variables e-logistics, e-service quality, feature usage, and customer satisfaction. Furthermore, the results of testing hypotheses 6 and 7 in Table 3 reveal that e-service quality successfully mediates the influence of e-logistics on customer satisfaction effectively, while the hypothesis 7 regarding feature usage as a mediator is not proven to be significant. This research underscores the importance of enhancing electronic service quality (e-service quality) as an effective strategy to improve customer satisfaction in the context of e-commerce, particularly on the Shopee platform
The Influnce of Brand Trustworhiness, Product Quality and Brand Experience on Repurchase Intention: Mediated by Brand Love on Fashion Retailer’s Brand
Full text linkThis research aims to analyze the positive influence of brand trustworthiness on brand love, product quality on brand love, brand experience on brand love, brand love on repurchase intention, brand love on brand loyalty, and brand loyalty on repurchase intention. The structure of this research involved hypothesis testing, and the research data utilized cross-sectional data. The research sample comprised 339 respondents selected based on the criteria of purchasing fashion products from retail stores at least once in the last six months. The research results indicated that the positive significant effect of brand trustworthiness and product quality on brand love was not proven. However, brand experience was found to affect brand love significantly and positively. Brand love was proven to affect repurchase intention positively and significantly affect brand loyalty. Additionally, brand loyalty was proven to affect repurchase intention positively
The Influence Of Work Engagement, Organizational Culture, Workload And Work Stress On The Performance Of Implementing Employees In The Kebun Area Of Serdang District
Full text linkThe cause of a company's declining income is close to employee performance, which is not optimal. So, an in-depth analysis is needed to see whether there are various causal factors. Therefore, this research wants to test whether work engagement, organizational culture, workload, and work stress influence employee performance. This research was conducted in the Gardens of Serdang District. The data collection method uses quantitative description. The research results show that work engagement has a positive and significant effect on employee performance with a significance level of 0.001 < 0.05, organizational culture has a positive and significant effect on employee performance with a significance level of 0.000 < 0.05, workload has a positive and significant effect on employee performance with a level of significance 0.038 < 0.05, Job stress has a positive and significant effect on employee performance with a significance level of 0.000 < 0.05, and simultaneously work engagement, organizational culture, workload and work stress have a significant effect on employee performance with a significance level of 0.000 < 0 .05. This research only focuses on four research variables, so other variables can still influence employee performance This research is fundamental because it will provide new knowledge that several things are important in improving employee performance. So it is concluded that all research variables have a positive and significant effect on employee performance