KANAL: Jurnal Ilmu Komunikasi
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Customer Service in Influencing Perceptions of New Students and Services of Upt PMB University of Muhammadiyah Sidoarjo
Full text linkAs an educational institution, the thing that must be considered is the quality of service. If educational institutions always pay attention to the quality of their services to prospective new students, it will have an impact on the image of the campus which can lead to an increase in the interest of prospective new students who will register at UMSIDA. This study aims to determine the effect of Customer Service on the perceptions of new students and services at UPT New Student Reception at Muhammadiyah University, Sidoarjo. This type of research is quantitative descriptive, the location in this study was at the University of Muhammadiyah Sidoarjo with a sample of 96 respondents taken using the Slovin formula. While the sampling technique is proportional random sampling. Data collection is done by distributing questionnaires and documentation. Data were analyzed by simple linear regression with the help of SPSS 16.0. The results of this study stated that there was a good influence Customer Service (X) on the perception (Y1) of new students by 82.4% and a good effect of Custumer Service on service (Y2) of new students by 81.2% at the UPT of New University Student Admissions Muhammadiyah Sidoarjo
Komunikasi Partisipatoris Program Kotaku Dalam Mengurangi Kawasan Kumuh di Kampung Ketupat Samarinda Sebrang
Full text linkThe City without Slums Program (KotaKu) in Samarinda Sebrang Ketupat Village has been running for one year. Weaving villages are classified as slums. The general objective of this program is to increase access to infrastructure and basic services in urban slums to support the realization of habitable, productive and sustainable urban settlements. The research method uses qualitative with in-depth interview techniques with key informants and informants and observations. The results of the study pursed on three concepts of the approach used by the KotaKu team in communicating messages to the people of the weaving village; monologic communication, dialogic communication and multitract communication. The collaboration of these three participatory communication approaches is an effective way to change people's behavior and paradigms to change their lifestyle, habits become healthier and cleaner. The suggestion for this research is that the government should carry out continuous monitoring to see the condition after the weaving village is improved
Pemetaan Meme Politik Pasca Pemilihan Umum Presiden Indonesia 2019
Full text linkPeran sosial media dalam aktivitas politik tanah air semakin besar, khususnya dalam menyebarkan ide, gagasan, informasi, maupun komentar. Pemilihan umum presiden merupakan pesta demokrasi terbesar tiap lima tahunan, dimana keterlibatan masyarakat menjadi salah satu tolak ukur keberhasilannya. Konten yang dismpaikan melalui media sosial akan viral dan tidak akan mudah untuk melihat besar dampak atau efeknya. Dengan menggunakan analisis jaringan komunikasi dapat mengungkap sebaran informasi yang berkaitan pemetaan meme politik di media sosial. Pengumpulan data analisis jaringan dilakukan dengan mengunduh data interaksi di media sosial pasca debat. Percakapan yang diunduh meliputi beberapa hashtag/tagar (#) yang secara eksplisit berkaitan dengan debat. Empat tagar yang berkaitan antara lain, #debatpilpres2019 #jokowiamin #prabowosandi #pilpres2019. Pengumpulan data ini menggunakan aplikasi NODEXL. Baru kemudian dipilah yang menggunakan meme sebagai teks penyampai pesan utamanya. Dari penelitian ini didapatkan hasil akun anonim lebih dominan dalam percakapan. Meme yang paling ramai memancing perhatian adalah start-up unicorn berhasil memancing diskusi dan perdebatan di twitter. Interaksi lebih tinggi didapati kubu Prabowo. Tiga media massa dalam jaringan ini, yakni Liputan6, Indosiar, serta ConversationIDN berusaha menampilkan opini yang berimbang, yakni mentweet kedua paslon secara proporsional. Akan tetapi akun influencer, buzzer, dan BOT, lebih berperan dalam kuantitas percakapan. Interaktivitas antar akun lebih didominasi oleh retweet ketimbang reply atau komentar
Gegar Budaya dan Kecemasan: Studi Empiris pada Mahasiswa Bengkulu dan Maluku di Universitas Gunadarma dalam Beradaptasi di Lingkungan Baru
Full text linkThe phenomenon of cultural vinegar is one of the crucial problems that often occurs among migrant communities, especially for those who migrate from the original area to the new residential area. Good consideration needs to be made to determine the success or failure of the socialization process that occurs in the new environment. The purpose of this research is to study, consider, and analyze the factors causing cultural shock and unrest in overseas students from Bengkulu and Maluku in universities that focus on Gunadarma University and how they overcome these problems. This study uses the Anxiety / Uncertainty Management Theory and intercultural adaptation theory. This study uses qualitative methods, using phenomenology and constructivist paradigms. Data collection techniques are done by interview and observation. The technique of checking validity data uses source triangulation. The results of this study show some interesting differences between overseas students from Maluku and Bengkulu that improve cultural conditions in discussion and involve social in the new environment starting from related factors (anxiety), and communication patterns used. The conclusions in this study indicate that Maluku students look more relaxed and do not consider that they really need a culture shock when they are in a new environment, while students from Bengkulu immediately point out that they really use culture shoc
Hubungan Intercultural Sensitivity Dengan Efektivitas Komunikasi Dalam Mencegah Bullying di SMA Taruna Nusantara Magelang
Full text linkThe interaction of each student both in the classroom and in the Taruna Nusantara High School (TN-SMA) dormitory with an Indonesian multicultural background can lead to conflict. One form of conflict is bullying. Bulliying should be avoided if students have effective communication skills. However, before achieving effective communication, it must be known first the level of intercultural sensitivity which is a condition where a person is able to accept the cultural differences that are around him. The purpose of this study was to measure the relationship between the level of intercultural sensitivity and the effectiveness of communication between SMA and TN students. The research method uses quantitative research methods. The correlational research design measures the relationship between intercultural sensitivity and the communication effectiveness of Magelang High School TN students. Data from the research results indicate that there is a relationship between the level of intercultural sensitivity and the effectiveness of communication
Digital Literacy and Its Relationship to Early Childhood Behavior in PAUD
Full text linkThis study aims to determine the relationship between digital literacy and early childhood behavior (PAUD) in PAUD . This research is an analytical quantitative type. The research design used was a study. The population that is the object of this study is all students in PAUD with a population of 100 people. The sample in this study was based on the calculation of the formula to 80 people. Sampling is carried out with the principle of pro-proportional sampling, where samples will be taken according to proportions. Based on the results of the study there is a relationship between digital literacy variables and student behavior in PAUD , P = 0.021. This can be known by the significance value (P) 0.021 <0.05. The conclusion from the results of the study conducted to 80 respondents consisting of children aged 3-5 years. Having a conclusion about the relationship of digital literacy in early childhood and how it relates to early childhood behavior in PAUD . 55.0% of respondents have good behavior with this digital literacy. The remaining 45.0% percent have bad behavior due to this digital literacy. Suggestions are needed the role of parents and PAUD in assisting and educating children on the benefits and dangers of using gadgets / other electronic equipment
Theater as a Media to Introduce Papuan Culture to Millennial Generation
Full text linkPapua is often considered and viewed as a primitive tribe and second class people, but on the other hand Papua has a diverse and beautiful culture that can be used as a national cultural heritage. In the era of globalization, many new values enter and create a new world unity value, globalization also causes the flow of information to be very fast and easy to access, this also brings foreign cultures to Indonesia very easily. Millennials are more interested in foreign cultures which can cause local cultures to become extinct over time. In anticipating this,strategiesare needed to continue to maintain and preserve cultures, by introducing local culture, especially Papuan culture to the millennial generation in an educative and entertaining way. Performing arts can be an effective communication medium in delivering messages because they involve the audience and provide real experience. Theater is one of the performing arts that involves audio and visual. Millennial generation's interest in theater performances is high. Thus theater performances can be an effecctive communication medium to introduce Papuan culture to the millennial generation
Penggunaan Media Sosial Terhadap Partisipasi Mahasiswa Ilmu Komunikasi UNJ dalam Menentukan Capres dan Cawapres 2019
Full text linkThis study aims to describe the use of social media on the attitude of UNJ students in determining the 2019 Presidential and Vice Presidential Candidates. The method used in this study is qualitative by using an interaction model consisting of data reduction, data presentation and conclusions. Data collection techniques used in this study were interviews, observation and documentation with three informants as resource persons. The results showed that social media is not a reason in determining the choice of 2019 presidential and vice presidential candidates. That is because each individual has their own political views. Social media is used as a means of finding information about 2019 presidential and vice presidential candidates. Information that is often obtained on social media is a work program, vision and mission. Usually the information uploaded by the 2019 presidential and vice presidential candidates is easy to understand because it uses language that is easy to remember and understand. But there is some information that must be further studied. In addition, social media can become one of the effective media in accommodating the aspirations of the community if the presidential and vice presidential candidates can respond to the message conveyed by the public
The Environmentally Tendentious Factor of Subtance Users (A Case Study on The Reason of The Substance Users in The Context of Interpersonal Communication in Jakarta)
Full text linkThe purpose of research is to reveal the reason on how the substance users begin to use the substance (such as Narcotics, Alcohols, and other addictive substances), by understanding their environmental factor as one of the tendentious factors. The methodology used is the phenomenologic qualitative. The subjects are 16 people, who admitted using substance for the first time around the age of 10 to 16 years old, and one of them is using it since elementary school. The sampling technique used are the purposive and snow-ball sampling. The result of the research is to show on how substance abuse leads to addiction, supported by a tendentious factor, which is the environment, which triggers one to become a substance user. Hopefully, this research could give a better understanding for the society, especially for those who have been involved in the educational world or environment, so they can acknowledge the early symptoms of substance users, which has become a very concerning social phenomenon for Indonesian people, especially in Jakarta, as the capital city
Efektivitas Proses Komunikasi Interpersonal Antara Pembina Dengan Anak Asuhnya di Sanggar Merah Merdeka Surabaya
Full text linkResearchers want to know that is not happen in the process interpersonal communication as well as improvement interpersonal communication between shelter comitee and foster kids in the Sanggar Merah Merdeka, which ultimately determine the achievement of the shelter's goals. This study uses quantitative descriptive methods that are used to describe and analyze social events and activities, as well as beliefs, attitudes, perceptions, and thoughts individually or in groups to get a picture of the effectiveness of interpersonal communication carried out in daily life between the comitee of the "Sanggar Belajar Merah Merdeka" with his foster kids. Based on research results. messages according to the purpose of the studio, communication channels, communicant, interference, feedback in the shelter activities daily. Nothing to miss about demonstrates openness, empathy, communication supporting attitudes, positive attitudes, and equality also always emerge