JMM17: Jurnal Ilmu Ekonomi dan Manajemen
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    PENGARUH RELATIONSHIP MARKETING, KOMUNIKASI PEMASARAN DAN CITRA PERUSAHAAN TERHADAP NIAT PERILAKU KONSUMEN MELALUI KEPUASAN PELANGGAN PADA VASA HOTEL SURABAYA

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    Effects of Relationship in Marketing, Marketing Communication, Corporate Image on the Intention of Consumer Behavior through Customer Satisfaction at Vasa Hotel Surabaya.This study aims to examine and analyze the effect of the relationship of marketing, marketing communication, corporate image on consumer behavior intentions through customer satisfaction at Vasa Hotel Surabaya. The number of respondents in this study was 130 people consisting of 68 men and 62 women. Analysis of this study uses Path Analysis. Data analysis was performed using statistics with SPSS tools. Based on the results of the overall data analysis, it can be seen that together the relationship relationship marketing, marketing communication, corporate image, customer satisfaction variables simultaneously have a significant influence on consumer behavior intentions.Keywords: Relationship marketing, marketing communication, trust icon corporate, customer satisfaction, consumer behavior intentio

    CITRA MEREK PERSEPSI HARGA DAN NILAI PELANGGAN TERHADAP KEPUTUSAN PEMBELIAN PADA MINI MARKET INDOMARET LONTAR SURABAYA

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    The purpose of this study was to determine the effect of brand image, price perception, and customer value on purchasing decisions both partially and simultaneously on the Indomaret Lontar Surabaya Mini Marke. The sample amounted to 94 respondents with a sampling technique used is purposive sampling. while the method of data analysis used multiple linear regression analysis, validity and reliability tests and using the classic assumption deviation test and hypothesis testing. Based on the test results indicate that the simultaneous F variable brand image, price perception, and customer value has positive and significant impact on purchasing decisions at 50.6% which means that purchasing decisions can be explained by brand image, price perception, and customer value of 50.6 %, and the remaining 49.4% can be explained by other variables. Partially based on t test variables in this study have positive and significant price perception which have the greatest influence in the amount of 32.9%, while the lowest brand image has the effect of 7.3%.Keywords: Brand Image, Perception Price, Customer Value , Purchasing Decisions

    DAMPAK MANAJEMEN ASET DAN MANAJEMEN UTANG TERHADAP LIKUIDITAS DAN PROFITABILITAS BUMN TERDAFTAR DI BURSA EFEK INDONESIA

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    The purpose of this study was to determine the impact of asset management and debt management on the liquidity and profitability of SOEs listed on the Indonesia StockExchange for the period 2014-2017. This study use the object of research as 16 BUMNcompanies. The data source used is secondary data, data collection techniques in thisstudy are documentation of company performance reports on the Indonesia StockExchange and company annual reports. The results of the study show that therelationship between asset management and debt management is directly proportional.There is no significant impact of asset management on liquidity and profitability becausethe asset management on 2017 has increased while profitability and liquidity has fallenthis is due to the company's large operational costs financed by debt. Debt managementfor liquidity and profitability has an impact on decreasing liquidity and profitability whendebt management rises. Keywords: Liquidity, Asset Management, Debt Management and Profitabilit

    PENGARUH BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN DENGAN MODERASI DISIPLIN KERJA PADA PT. BANGUN ARTA HUTAMA

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    The aims of this study is to examine whether organizational culture influencesemployee performance, and examines work discipline moderates the influencebetween organizational culture on employee performance. The population in thisstudy were all employees of PT. Build Arta Hutama as many as 133 people. Basedon calculations with Slovin formula, the sample is taken as many as 100 samples.Analysis techniques use moderated regression analysis. Based on the results of thestudy it can be concluded that organizational culture influences the performanceof employees of PT. Build Arta Hutama. Work discipline moderates the influencebetween organizational culture on the performance of employees of PT. BuildArta Hutama with the form of "quasi moderator" means that work discipline has adirect influence on employee performance while moderating the influence oforganizational culture on employee performance.Keywords: organizational culture, work discipline, employee performanc

    PENGARUH INVESTMENT DECISION, FINANCING DECISION, DAN MAKRO EKONOMI TERHADAP GOOD FINANCIAL GOVERNANCE SERTA VALUE OF THE FIRM DENGAN UNSYSTEMATIC RISK DAN PROFITABILITAS SEBAGAI VARIABEL INTERVENING

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    The purpose of this research is to analyze the influence of investment decision, financing decision, andmacro economy toward good financial governance and value of the firm with unsystematic risk andprofitability as intervening variable. This research is conducted at Indonesia Stock Exchange (BEI) to allmanufacturing companies listed on Indonesia Stock Exchange from 2013 to 2016. The sample used is 27manufacturing companies in Indonesia stock exchange in 2013-2016. The results showed that Based on theresults of data testing that has been carried out, a conclusion can be drawn on the results of hypothesistesting: Investment Decision has no significant effect on Unsystematic Risk and on Financing Decision buthas a significant effect on Profitability, on Good Financial Governance, Value of the Firm and on GoodFinancial Governance through Unsystematic Risk. Financing Decision has Significant Effect onUnsystematic Risk, Profitability, Good Financial Governance but has no significant effect on Value of theFirm Macroeconomics has a significant influence on Unsystematic Risk, Profitability, Investment Decisin,Decision Financing, Good Financial Governance and Value of the Firm Unsystematic Risk SignificantlyAffects Profitability and Good Financial Governance Profitability Significantly Affects Good FinancialGovernance, and Value of The Firm, and Good Financial Governance Significantly Affects Value of TheFirm Financing Decision has a significant effect on Good Financial Governance through UnsystematicRisk.Macroeconomics has a significant effect on Good Financial Governance through Unsystematic Risk.Investment Decision affects the Value of the Firm through Profitability.Decision Financing on Value of theFirm through Profitability.and Macroeconomics affects the Value of the Firm through Profitability.Keywords: investment decision, financing decision, macro economy, good financial governance,value of the firm, unsystematic risk, and profitability

    PENGARUH KUALITAS PELAYANAN DAN LOKASI TERHADAP KEPUASAN PELANGGAN PADA ROLAG CAFE DIPONEGORO SURABAYA

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    This research is meant to examine the influence of service quality, price, and place to thecustomer satisfaction at Cafe Rolag Diponegoro Surabaya. The population of thisresearch is all customers who have ever visited at Cafe Rolag Diponegoro Surabaya. Theresearch samples has been obtained by using accidental sampling method. In according tothe predetermined criteria 100 respondents who have ever visited Cafe Rolag DiponegoroSurabaya have been selected as samples. The analysis method has been carried out byusing multiple linear analysis with SPSS application .The result of the model feasibilitytest which has been done by using F test has concluded that the research model is feasibleto be used for the following analysis. Meanwhile the result of hypothesis t test (partial)shows that service quality has significant influence to the customer satisfaction.And placehas significant influence to the customer satisfaction.Keywords: Service quality, place, and customer satisfaction

    PENGARUH KOMITMEN ORGANISASI, QUALITY OF WORK LIFE (QWL) TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA PEGAWAI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BANGKALAN MADURA JAWA TIMUR

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    The purpose of this research is to find the influence of commitment organization andquality of work life (qwl) of organizational citizenship behavior (ocb) and performanceemployees in city population civil Bangkalan Madura. The use of population and civil recorddistrict Bangkalan Madura as the study was based because of population and civil recordbangkalan the district madura as the public service known has employees who works lessmaximum.This research included in the kind of research quantitative the testing of hypotheses andquestionnaires as a technique of data collection. But as for an instrument it is anticipated thatanalysis in this research that is using structural equation model (sem). A population that inyou wherever you may be been disclosed in the research it is a whole employees of the citypopulation and civil registration kabupaten Bangkalan Madura a number of 109 civil servantsthat they employ .The results of the study based on the validity and reabilitas shows that data is valid andreliable. Based on the results of the hypothesis shows that; 1) a variable commitmentorganization significant on variables organizational citizenship behavior (ocb), 2) a variablecommitment organization significant on variables performance employees, 3) a variablequality of work life (qwl) significant on variables organizational citizenship behavior (ocb),4) a variable quality of work life (qwl) significant on variables performance employees, and5) a variable organizational citizenship behavior (ocb) significant on variables performanceemployees in city population civil district Bangkalan Madura .Keywords : Commitment organization, quality of work life (qwl), organizationalcitizenship behavior (OCB), and performance

    ENGARUH RELIGIUSITAS, KEPERCAYAAN, CITRA PERUSAHAAN, DAN SISTEM BAGI HASIL TERHADAP MINAT NASABAH MENABUNG DAN LOYALITAS DI BANK SYARIAH MANDIRI (Studi Kasus Pada Nasabah Bank Syariah Mandiri Gresik

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    his research aims to examine and analyze the influence of religiosity, trust, corporateimage, and profit sharing system towards customer saving interest and customer loyalty inBank Syariah Mandiri. This research is a quantitative research with descriptive approach.The population in this research is the customer who opened a savings account at BankSyariah Mandiri Branch Gresik. The sample was taken by accidental sampling techniquewith criterion as customer opening a savings account at Bank Syariah Mandiri BranchGresik, and has 17 - 50 years old as many as 115 respondent. Analyze data used PLS withWarpPLS 5.0 program. The results of this study indicate that partially Religiosity, Trust, andProfit Sharing System, have a positive and significant effect on the customer's interest insaving, but the company's image has unsignificant effect on the customer saving interest,while Religiosity, Trust has a positive and significant effect on customer loyalty, but companyimage and profit sharing system have a unsignificant effect on customer loyalty, the otherhand state that customer saving interest has a positive and unsignificant effect on customerloyalty.Keywords : Religiosity, Trust, Corporate Image, Profit Sharing System, Customer SavingInterest, and Customer Loyalty

    Pengaruh Foktor-Faktor Total Quality Managemet Terhadap Peningkatan Mutu Pendidikan SMA Negeri di Surabaya

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    This study talks about the Effect of Total Quality Managemet Factors on Improvingthe Quality of Secondary School Education in Surabaya. The research population is allteachers of Senior High School who have worked for 5 years at least. A sample of 150Teachers.Result of research: 1). From result of test "F" that variable = X1 = quality dimension; X2= Focus on learners; X3 = Leadership; X4 = Sustainability Improvement and X5 = HumanResource Management simultaneously influence Educational Quality Improvement, this issupported by the value of R Square (R²) of 0.752 and F = 9.589 with Sig = 0.001 <= 0.05.2). From the result of t test (partial test), it can be concluded that from the 5 variables thathave partial influence is the Variable The quality dimension has the effect of 20.1% to theimprovement of the Quality of Education, and has the contribution value on the change ofEducation Quality improvement equal to = 4.1%. Variable X3 = Leadership has influenceof 33.1% to the improvement of Education Quality, and has contribution value on changeof Education Quality improvement = 11.0% with value of Sig 0.000 <= 0.05. TheContinuous Improvement Variable has an influence of 18.4% on the improvement ofEducation Quality h, and has contribution value on the change of Education Qualityimprovement in Surabaya State High School equal to = 0.034% with value of sig 0.000 <=0.05.Keywords: Total Quality Managemet, Quality Improvement of Education

    Pengaruh Kompetensi dan Kepuasan Guru Terhadap Kinerja Guru SMA Negeri di Wilayah Bakorwil I Jawa Timur

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    This research talks about the Influence of Competence and Master's SatisfactionPerformance of High School Teachers in Bakorwil I Region of East Java. The populationof research is 1012 high school teachers. By using the Slovin formula with a tolerance of5%, the sample size was 287 respondents. Test model with Least Square Estimate estimation (GLS), structural equation model(SEM) analysis, proportional random sampling method and Amos 22 software, on 287respondents. The test results show the model (fit) seen from the GFI, AGFI, TLI, CFI,RMSEA and CMIN / DF values, respectively 0.942, 0.913, 0.964, 0.981, 0.064 and 1.588are all within the expected value range. The model is acceptable. The results showed that: 1). Teacher competence has a significant effect on teacher'ssatisfaction. 2). Teacher competence has a significant effect on teacher performance. 3).Teacher satisfaction has a significant effect on teacher performance.4). Teachercompetence has an indirectly significant influence on teacher performance throughteacher's satisfaction. Keywords: teacher competence, satisfaction, teacher performanc

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    JMM17: Jurnal Ilmu Ekonomi dan Manajemen
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