JKAP (Jurnal Kebijakan dan Administrasi Publik)
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Local Wisdom in Smart City Development Policy: Case Study of Makassar’s Sombere Smart City
Full text linkThe city of Makassar is an example of smart city development practice and considered successful in emerging with a new policy innovation. The city was able to build a smart city not only based on information technology (IT) but also involves a local wisdom called “sombere”. The value of sombere in the life of the people of Makassar is a manifestation of the attitudes and behaviors that includes friendliness, kindness, and care. This study examines how the application of sombere local wisdom in supporting smart city-based policy in Makassar. This study uses qualitative methods with case study designs. Data collection is carried out through interviews, observations, and documentation, and were analyzed using an interactive model. The results showed that the value of friendliness, kindness, and care in sombere is the key to a successful implementation of smart city policies. Sombere could maintain the policy so that it remained sustainable and easily accepted by the people of Makassar. Local wisdom significantly has a positive effect on each service and program created. However, in some of the programs, local wisdom is difficult and even too forced to combine with the smart city program. The dimensions that are well supported by local wisdom are found in the dimensions of smart governance, smart living, and smart society. Meanwhile, the dimensions of the smart environment and smart economy are difficult to combine local values with the use of technology. Moreover, the value of local wisdom seems to be just a slogan in smart branding.
Work Behavior Analysis of Indonesian Civil Servants Using Social Media Interactions
Full text linkThis research examined Indonesian civil servants' work behavior using social media interactions. A hermeneutic approach was used to ascertain the meaning of an individual’s actions using text in social media interactions. The results showed that the work behavior of Indonesian civil servants tends to be negative and is primarily due to the unequal distribution of workload. First, this study uses a collection of data obtained from Twitter. Second, the data taken is selected based on the topic of work behavior. This research implies that work behavior needs to be monitored and managed appropriately to enhance public sector organizations' achievement and keep employees in proper conditions. Furthermore, work behavior management can be improved by evenly distributing the workload among employees. Negative work behavior leads to decreased employee performance, which causes dissatisfaction in public services. Work behavior analysis using social media interactions in the public sector is a new theme that needs to be explored in public administration practice. This is a critical topic of research as it can affect the achievements of an organization due to the support of rapid technological developments
Strengths and Interests Between Actors in Collaborative Governance: Review of the Riverside Settlement Revitalization Policy in Banjarmasin City
Full text linkThis study aims to analyze and identify the strengths and interests of state actors and non-state actors in the revitalization of residents’ houses in the riverside area of Banjarmasin City from the perspective of Collaborative Governance. This study used a qualitative approach by collecting data through observation, in-depth analysis, and document analysis. The findings of this study explain that collaborative governance is an alternative to public policy as an interactive process involving state and non-state actors autonomously who use shared rules and norms carried out collectively to solve societal problems. Collaboration involving actors in power with interests in decision-making might fail during its implementation. This research contributes to the scientific literature on interactions between actors and collaborative governance because the problems faced by the public are fought for, and collaborative governance implementation cannot be separated from the presence of actors involved in advocating for issues of public concern.
Quality of Public Services at Religious State University in The COVID-19 Era
Full text linkThis research analyzed the service quality of The Religious State University (PTKN) in the era of COVID-19. The research problems for this study can be formulated as: (1) How is the level of satisfaction of service users (students) with the services provided by PTKN in the COVID-19 era? (2) What service elements need to be maintained, improved and repaired the level of satisfaction? This study uses a quantitative method with a survey approach. The sampling technique in this survey is convenience sampling. The service quality measurement instrument refers to Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017, which is scientifically adapted from the five dimensions of ServPerf by Cronin and Taylor. The research result showed that the SQI value of the majority of PTKN surveyed is included in the category of “Very Good” service performance or with the category of service quality “A”. However, online teaching and learning activities (KBM) are new to all PTKN surveyed, so some service providers and service users still have to adapt to this new habit. This is one of the reasons the service application is the lowest element and needs to be repaired.
Design of Quick Wins Based Policy for Facilitation and Assistance of Micro, Small, Medium Enterprises (MSMEs )
Full text linkThis research builds a conception of MSME policy as an important alternative to growing the economy in Indonesia. MSMEs in Indonesia are currently undergoing a phase of surviving the global crisis, so there are still many quick steps that the government must take. One step that needs to be taken is to build a fast and adaptive bureaucratic managerial pattern. This research focuses on constructing bureaucratic management based on quick wins as one of the principles of agile governance. In Indonesia, the concept of quick wins has a different scope from quick wins in agile governance. Quick wins in Indonesia tend to emphasize organizational and human resource management. Meanwhile, the conception of quick wins in agile governance focus on implementing an adaptive bureaucratic ecosystem to achieve maximum results. In order to build a conception of quick wins that focuses on the application of an adaptive bureaucratic ecosystem, this research uses Soft System Methodology (SSM), which can construct an appropriate conceptual building. The results of this study show that efforts to realize quick wins that focus on adaptive bureaucratic ecosystems involve revamping MSME policy management. Three elements that can drive the internal ecosystem of the organization toward realizing the concept of quick wins are visionary leaders, collaborative work patterns between teamwork and leaders, and organizational culture and resources
Policy Triangle Analysis of Stunting Issues in Urban Areas: A Case Study of Yogyakarta City
Full text linkStunting reduction is one of Indonesia’s major projects. While one-size-fits-all regulations were no longer promoted, understanding the characteristics of each region imposed a strong policy foundation. Many studies had been conducted in rural areas, but the analysis of urban areas was scarce. A study was conducted in Yogyakarta City to understand the characteristics of stunting intervention, despite the high human development index, education level, and access to health facilities. This made it important to examine the characteristics of stunting reduction efforts, based on the analysis of the contents, contexts, processes, and actors involved, in Yogyakarta City, to help with its ambition for zero stunting. A desk review and focus group discussion were conducted involving four local government staff, consisting of the Regional Planning and Development Agency, Health Office, and Office of Women's Empowerment, Child Protection, and Population Control and Family Planning, which were elaborated with literature following the policy triangle framework. A total of 13 open-access official documents and dashboards were obtained for analysis. Decrees from the local government showed a strong commitment to ending malnutrition. While most intervention packages were similar to those across Indonesia, targeted interventions for specific subjects were needed to support people who were unable to be covered by general services. Furthermore, Yogyakarta City has smaller open spaces than other districts in the province, a contradictory low nutrition awareness despite high school participation, and other factors were cross-linked with its culture in the community, implementer, to the authority levels. Stunting reduction programs were multisectoral, involving not only government offices but also non-government, mass media, community, private sectors, and academia. This study is expected to provide lessons learned for decision-makers, private sectors, academia, and public health practitioners to implement good collaboration in stunting reduction efforts
Effectiveness of Foreign Refugee Handling Services by Kupang Regional Government with the International Organization for Migration (IOM)
Full text linkThis study aims to analyze the effectiveness of the service for handling the refugee from abroad in Kupang by the Regional Government of Kupang in collaboration with IOM after the delivery from the Kupang Immigration Detention Center and to examine the factors that cause the ineffectiveness of the foreign refugee handling services. This study uses qualitative research approach that focuses on analyzing the services for handling refugees from abroad in Kupang based on the concept of good service characteristics. The study found that the implementation of services for handling refugees from abroad in Kupang has not been effective due to: lack of participation by the Kupang Regional Government, lack of maintenance in the facilities and infrastructure in the shelter, lack of human resources officers at the shelter, local government feels not responsible for handling refugees, health services are less responsive, language barriers, Kupang local government does not have a database of refugees from abroad, lack of knowledge on refugee status and human rights enforcement by immigration officers, the reactive attitude of the refugees that reduce the trust of the Kupang Rudenim. In conclusion, the effectiveness of refugees from abroad handling services in Kupang which is managed by the Kupang Regional Government in collaboration with International Organization for Migration (IOM) is still not optimal if judged based on good service indicators
Pioneering the Road to Prosperity for the Future Workforce: Building Social Development Fund (SDF) Roadmap in Indonesia
Full text linkThe paper discusses possible solutions through the Social Development Fund (SDF) scheme to reduce and prevent educated unemployment problems. This paper uses critical discourse involving literature studies such as books, journals, reports, and online media. The findings of the research show that (1) there still a lot of educated workforces unemployed. This happens because of the mismatch between the capabilities and the goals of the industry. Technological advances invented new jobs. Therefore, it requires someone to adapt quickly, let alone the fact that (2) cooperation between ministries and the private sectors is not quite optimal. Other factors are, (3) SDF practices implementation by other countries, (4) resource availability in Indonesia to implement SDF. From this study concluded that SDF is a realistic alternative offer to be implemented in Indonesia, as an ecosystem that is able to ensure that existing sectors work optimally to establish the common goal of reducing the possibility of educated unemployment
Mitigating Youth Unemployment through Pre-service experience Acquisition under Parent-Employer Collaborative arrangements
Full text linkThe article examines the possibility and challenges of redressing graduate unemployment through parent-employer collaboration that revolves around of remuneration of pre-service em-ployment. The paper used a qualitative research design involving a review of grey literature from published articles and reports on theories and challenges of global, regional and Uganda’s youth unemployment, particularly graduate unemployment and the strategies being applied to mitigate it. Paper findings show the potential for adopting the proposal, given the benefits it is likely to generate for parents, fresh graduates, employers and the government. The proposed arrangement equips fresh graduates with practical working experience which enhanc-es job prospects; employer obtains value added from fresh graduate services at lower cost, and an opportunity to recruit the graduate as a permanent employee; the parent enjoys reduced cost incurred on spending on endless search for jobs by students. Both the government and society benefit through lower social costs due to reduced time graduates spend unemployed as well as greater contribution realized from their work. Findings make significant contribution to knowledge and practice on alleviating graduate unemployment, through parent-employer col-laboration that generates benefits for parents, fresh graduates, employers and the governmen
The Social and Political Aspects of Permanent Housing Provision for Earthquake Tsunami and Liquefaction Casualties in Palu City, Central Sulawesi
Full text linkAn earthquake that struck Palu City, Central Sulawesi Province on September 28, 2018 rose potential problems. One of them is the permanent housing (huntap) provision for 6,504 earthquake-affected households. With a descriptive qualitative approach, this research focuses on the social and political aspects of providing permanent housing for disaster victims. Public opinion, both conveyed by refugees targeted for permanent housing and NGO activists and media workers, is expected to improve the policy of providing permanent housing for earthquake victims in Palu. The public hopes that the houses built for earthquake victims are to replace their lost homes and function as a place for psychological recovery. Therefore, the social aspects of housing provision are essential to receive government priorities, such as guaranteeing a sense of security, comfort, and relocated land status. Assistance and advocacy for displaced victims to obtain their rights should be appreciated, exceptionally due to the lack of political function of Regional House of Representative Council (DPRD) roles in guarding disaster victims. Legislators are unable to make a greater effort due to their status as part of the regional government. Simultaneously, the mass media’s attention to housing provisions is still vital for the government to formulate, implement and evaluate its policies. This study also discovered conditions where local governments have limited authority to provide shelter for displaced victims. Centralized government authority forces local governments to rely on the president and his staff