MIX: JURNAL ILMIAH MANAJEMEN
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The Effect of Work-Life Balance and Rewards on Performance Mediated by Psychological Well-Being
Full text linkObjective: This study aims to determine the influence of Work-Life Balance and Reward in improving Work Performance with Psychogical Well-Being as a mediating variable.Methods: The study was conducted at Stanagiri Luxury and Khastana in the areas of Tegal Suci, Sebatu, Tegallalang, Gianyar, Bali with 120 samples using purposive sampling. The data was processed using SPSS to describe the demographics of the respondents, and AMOS SEM to confirm the hypothesis.Results: Work-Life Balance had a significant and positive effect on Psychological Well-Being. Work Life Balance has a significant and positive effect on work performance. Reword has no effect on Psychological Well-being. Rewards have no effect on Work Performance. Psychological Well-Being has a significant and positive effect on Work Performance. Psychological Well-Being mediates the relationship between Work-Life Balance and Individual Work Performance. Psychological Well-Being mediates the relationship between Reward and Job Performance.Conclusion: Work-Life Balance has a positive and significant effect on Psychological Well-being and Work Performance. On the other hand, Rewards do not have a significant effect on Psychological Well-Being or Work Performance. Psychological well-being has a positive and significant effect on Work Performance and acts as a mediator in the relationship between Work-Life Balance, Reward, and Individual Work Performance
Business Portfolio and IT Strategy Alignment: Enhancing Performance through Digital Innovation at PT Telkom Indonesia
Full text linkThe telecommunications industry has been undergoing a wave of transformation due to fundamental shifts in consumer behavior, rapid technological innovation, and increasing market competition. For PT Telkom Indonesia, these changes have posed significant challenges, particularly in the Enterprise segment, where performance has declined in recent years.Objectives: This paper analyzes the relationship between business portfolio configuration, B2B IT digital strategy, and business performance at PT Telkom Indonesia, emphasizing the intermediary role that digital innovation plays in linking strategic initiatives to performance achievements.Methodology: Employing a quantitative design, data were drawn from 136 respondents occupying managerial positions in Telkom Indonesia’s business units. The research model was tested using PLS-SEM facilitated by SmartPLS 4.0, aiming to capture both direct linkages and the mediating impact of digital innovation across variables.Finding: The analysis shows that while the structuring of the business portfolio does not significantly enhance business performance, the deployment of B2B IT digital strategy has a notable positive effect. Furthermore, digital innovation critically shapes organizational outcomes by serving as both a direct contributor and a mediator, reinforcing its strategic importance in converting planned initiatives into measurable value.Conclusion: The study reveals that innovation is fundamental to strategic success. Rather than being determined solely by the formulation of business portfolios or digital strategies, Telkom Indonesia’s performance is significantly influenced by the firm's capability to operationalize these strategies through continuous innovation. These insights reinforce the critical need for digital transformation initiatives to fully integrate innovation into strategic execution frameworks
Unlocking Business Competitiveness: The Role of Entrepreneurial Skills, CRM, and Product Diversification in Coastal Areas
Full text linkObjectives: This study explores the determinants of Business Competitiveness (BC) among female entrepreneurs in coastal areas by examining the influence of Entrepreneurial Skills (ES), Customer Relationship Management (CRM), and Product Diversification (PD). The research also identifies structural challenges including limited market access, technological constraints, and reliance on seasonal or resource-dependent industries.Methodology: The study adopts a quantitative approach using Structural Equation Modelling–Partial Least Squares (SEM-PLS) to analyse the relationships between ES, CRM, PD, and BC. The analysis includes coefficients and p-values to validate the significance of each relationship. Data were gathered from 120 female entrepreneurs in coastal regions using structured questionnaires that captured responses related to each construct. The model also includes an assessment of the mediating effect of PD on the relationship between ES, CRM, and BC.Finding: The findings indicate that both ES and CRM positively and significantly affect BC, both directly and through the mediating influence of PD. ES enhances adaptive decision-making and market-oriented innovation, while CRM strengthens customer relationships and retention. PD enables firms to broaden offerings, thereby improving responsiveness to consumer demands and mitigating market uncertainty. These results align with Doktoralina et al., who emphasised the role of digital transformation and innovation in increasing coastal SME resilience.Conclusion: ES and CRM contribute substantially to business competitiveness, with PD serving as a mediating mechanism that enhances their effects. Strengthening entrepreneurial capacity, fostering customer-focused strategies, and applying product diversification practices are necessary steps for improving the competitiveness of women-led businesses in coastal areas
Analysis of QRIS Payment System and Financial Literacy on Consumptive Behavior Among Students
Full text linkObjectives: This study aims to investigate the effect of the QRIS payment system and the level of financial literacy on consumer behavior among students in Depok City.Methodology: The research method applied is quantitative with primary data collection through online questionnaires distributed using Google Forms, involving 125 students from the Accounting Department of the Jakarta State Polytechnic who live in Depok City. The collected data has been verified to ensure its validity and reliability, and analyzed using SPSS 29 statistical software,Finding: The results of the study show that both the QRIS payment system and financial literacy have a positive and significant effect on consumer behavior of students in Depok City. These variables can explain about 49.6% of the variation in observed consumer behavior, while the remainder, about 50.4%, is assumed to be influenced by other factors not included in this research model. Consumers with higher financial literacy tend to make better financial decisionsConclusion: This research suggest that business actors provide QRIS facilities for financial transactions, especially among students. For optimal results, financial literacy strengthening activities must also be carried out
The Role of Employee Regrouping and Expertise Outsourcing as Intervening Variables in the Relationship of the Crisis Period: Lessons Learned from the Suralaya Power Generation Unit
Full text linkObjectives: This study investigates the effects of crisis management, particularly in the context of the COVID-19 pandemic, on expertise outsourcing and production efficiency at PLTU Suralaya.It explores how the pandemic reshaped employee regrouping and outsourcing practices to maintain operational continuity. While outsourcing specialized expertise is increasingly common, limited empirical evidence exists on its effectiveness during crises. Poorly managed outsourcing can lead to inefficiencies, increased costs, and reduced productivity. The study assesses optimal integration between in-house teams and outsourcing partners, evaluating selection criteria, collaboration effectiveness, and crisis resilience strategies.Methodology: This study's use of the entire population of PT. Indonesia Power Suralaya’s Generation Division ensures data accuracy, eliminates sampling bias, and enhances the reliability of findings. This method enables a thorough examination of internal dynamics, ensuring that the findings are more relevant and tailored to the organization's unique context.Findings: Statistical analysis revealed significant positive effects of the pandemic on employee productivity (path coefficient: 0.320), employee regrouping (0.500), and expertise outsourcing (0.448). Both regrouping and outsourcing positively influenced productivity, highlighting their crucial role in crisis management.Conclusion: To enhance productivity, companies should adopt strategic regrouping and outsourcing processes, ensuring Human Resources professionals are equipped with the right skills, resources, and technology. These findings offer actionable insights for navigating crises and ensuring operational resilience. This research contributes to the understanding of crisis management, outsourcing, and employee productivity, emphasizing their strategic role in sustaining business continuity and efficiency during disruptions
The Effect of Education, Recruitment and Work Facilities on Employee Performance and Job Satisfaction as Intervening Variables at PT GAG NIKEL
Full text linkObjectives: The success of the company's institutions and organizations is inseparable from the support of its employees in seeking to improve their performance so that the ability and job satisfaction of its employees is very important to be given more attention to achieve the desired success or goals of the company. Therefore a company or organization must really pay attention to its employees by means of recruitment processes, education, and also work facilities that must support them. This is done in order to improve employee performance and job satisfaction.Methodology: The method used in this study is to use a quantitative descriptive method. This study uses the PLS SEM model analysis for data processing. The sample used uses a saturated sample, namely all employees of PT Gag Nikel, totaling 68 people.Conclusion: Recruitment and work facilities have a significant effect on job satisfaction. Recruitment and work facilities also have a significant influence on employee performance. While education has no significant effect on job satisfaction and education also has no effect on performance. Job satisfaction also has no significant effect on employee performance
Balancing Innovation and Ethics: Empirical Insights into AI Predictive Marketing Challenges and Opportunities
No full textObjectives: This research endeavors to explore the ethical ramifications when artificial intelligence is utilized in predictive marketing, especially regarding potential pitfalls like algorithmic bias, infringements on privacy, the deliberate manipulation of consumer actions, and the aggregation of market power, which may undermine fair business competition.Methodology: A qualitative methodology was adopted for this study, involving In-Depth Interviews (IDIs) with a total of eight informants. The participants, who were data analysts and digital marketers representing various industry sectors, were recruited using both purposive and snowball sampling techniques. Data gathering spanned a six-week period and was subjected to thematic analysis to identify the prominent themes and issues.Finding: Five main themes were found in this study: (1) the importance of fairness and non-discrimination in algorithms, (2) transparency in data governance, (3) protection of consumer privacy, (4) risk of behavioral manipulation, and (5) ethical implications of market share concentration by AI-based companies.Conclusion: While AI can improve marketing efficiency, its use also risks creating social injustice and lowering consumer trust. Therefore, continuous data audits, transparent algorithm development, and strong consumer protection regulations are needed to ensure fair, ethical, and sustainable application of AI
The Effect of Corporate Governance and Intellectual Capital on Capital Structure and Financial Distress
Full text linkObjectives : This study aims to conduct an in-depth analysis of the influence of corporate governance and intellectual capital on capital structure and financial distress in manufacturing companies on the Indonesia Stock Exchange (IDX) from 2020 to 2022. This study is expected to help companies overcome financial distress problems and determine the optimal capital structure by considering the implementation of good corporate governance and intellectual capital management. This study is also expected to enrich the scientific knowledge of financial management regarding the relationship between corporate governance, intellectual capital, capital structure, and financial distress.Methodology : This research is a study with a quantitative approach. The sampling technique in this study is the purposive sampling method, with the criteria for determining the sample, namely manufacturing companies that are always listed on the IDX from 2020 to 2022. Thus, the final sample in this study is estimated to be 187 manufacturing companies.Finding : The regression analysis and mediation test results show that the Corporate Governance variable does not significantly affect Capital Structure. The Intellectual Capital variable has a significant negative effect on Capital Structure. In addition, the corporate governance variable was found to affect financial distress significantly and negatively. However, Intellectual Capital and Capital Structure were found to have no significant effect on Financial Distress. The Capital Structure variable could not mediate the relationship between Corporate Governance and Intellectual Capital in Financial Distress
Bibliometric Insight into Financial Sustainability Publication Trends
Full text linkObjectives: This study addresses the fragmented literature on financial sustainability by reviewing research conducted over the past five years. The objective is to bridge the knowledge gap by compiling an annotated bibliography of recent financial sustainability publications, focusing on the developments from 2018 to 2023. The paper identifies key topics and emerging research trends in this field.Methodology: The research employs bibliometric analysis and VOSviewer to analyze data from the Scopus database. It aims to identify four distinct research clusters related to financial sustainability by examining recent publications. The study also assesses the research methods used in the literature, including archival, experimental, and survey methods.Findings: The bibliometric analysis reveals four distinct research clusters that have emerged in the past decade. These clusters include topics such as co-creation, digitization of cultural heritage, financial management in the digital era, international digital platforms, ethical issues, organizational forms, social innovation, work integration social enterprises (WISE), cryptocurrencies, and financial regulation. The study also highlights the predominance of archival, experimental, and survey research methods over the past six years.Conclusion: This research provides a comprehensive overview of the evolving landscape of financial sustainability, offering valuable insights for students and academics. It summarizes key trends, methodologies, and emerging topics in financial sustainability research, contributing to a better understanding of the field and guiding future studies
Improving Employee Performance Through Work-Life Balance: a Study on the Mediation of Job Satisfaction and Work Stress at Pln Aceh Province
Full text linkObjectives: This study examines the relationships between Work-Life Balance (WLB), job satisfaction, work stress, and employee performance. The aim is to explore how WLB directly influences job satisfaction and employee performance, while also assessing the mediating role of job satisfaction and the moderating effect of work stress.Methodology: A quantitative approach was used, employing a survey method. Data were collected from 160 employees of PLN in Aceh Province through simple random sampling, resulting in 135 valid responses. Structural Equation Modeling (SEM) was applied using SmartPLS to analyze the correlations between the variables.Findings: The study reveals that WLB significantly enhances both employee performance (0.648) and job satisfaction (0.794). Moreover, WLB is negatively correlated with work-related stress (-0.221). Job satisfaction mediates the relationship between WLB and employee performance (0.11), while WLB indirectly boosts performance by reducing work stress (0.68).Conclusion: Work-life adjust features a considerable positive affect on representative execution by cultivating work fulfillment and diminishing work-related push. Empowering WLB through adaptable approaches and wellness activities can upgrade worker well-being and contribute to made strides organizational execution.