MIX: JURNAL ILMIAH MANAJEMEN
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The Determinants of Intellectual Capital Disclosure on Firm Value: The Evidence on the Financial Companies in Indonesia
Full text linkObjectives: Firm value is the price of the firm that can be sold with a price agreement that will be paid by the buyer. A high stock price will increase the value of the company and increase the prosperity of the investors. Therefore, to attract the attention of buyers of company shares, companies must provide the best and most detailed financial information possible. As for information that can be disclosed in financial reports, namely intellectual capital. The presence of PSAK No. 19 concerning intangible assets marked the beginning of the phenomenon of intellectual capital in Indonesia. It turns out that although Intellectual Capital Disclosure has started to grow in Indonesia, the growth is still very small. Companies in Indonesia should be required to disclose their intellectual property, particularly in the financial industry. This is because the financial services sector which is highly dependent on information uses more intellectual capital in its operations than the industrial sector which relies more on tangible assets. As it is known, the disclosure of intellectual capital can provide an attraction for investors to increase the value of the company. This study aims to find out how factors such as firm age, leverage, profitability, and independent commissioners affect firm value through the disclosure of intellectual capital.Methodology: This study uses a sample of financial sector companies listed on the Indonesia Stock Exchange in 2020-2021 with a total population of 105 companies and a total sample of 83 companies. This research uses panel data.Finding: According to the findings of this study, business size, profitability, age, independent commissioners, and disclosure of intellectual capital have a beneficial impact on firm value of about 43%. However, leverage does not affect firm value. Furthermore, the mediation test results show that disclosure of intellectual capital is not able to mediate the relationship between the effect of firm size, leverage, profitability, and firm age on firm value. Only the influence of independent commissioners mediates firm value.Conclusion: For future researchers, it is expected to increase the research period and add other factors that influence the disclosure of intellectual capital
The Employee Performance Evaluation by using the Hybrid Multi-Criteria Decision-Making Approach
Full text linkObjectives: This study is aimed to develop a multi-criteria decision-making model for evaluating employee performance and provide organizations with a guideline on how to quantify employee performance.Methodology: A hybrid approach of AHP and WSM was used in the development of the employee performance model. The AHP approach was employed to obtain the weight of each criterion. The obtained weight value is then used to calculate the performance score.Finding: Based on the literature review and interviews, nine criteria were used, namely the achievement of work targets, job knowledge, initiative, work discipline, responsibility, teamwork, integrity, communication, and cleanliness. Based on weight calculations, it was found that achievement of the work target has the highest importance weight, followed by job knowledge, initiative, work discipline, responsibility, teamwork, integrity, communication, and cleanliness.Conclusion: This study developed a multi-criteria decision-making model and a scoring guideline for evaluating employee performance. According to the results of the performance score, the assessed employee would fall into five categories i.e. unacceptable performance, performance is slightly under the minimum expectation, performance meets the standard and expectation, performance exceeds the standard and expectation, and extraordinary performance. The model can be used to help managers to make decisions regarding compensation which is to be given to employees by linking the employee performance category with compensation criteria
The Role of the Supplier on the Performance of New Product Development through the Quality of the Team
Full text linkThis study tries to explain the influence of the supplier's role on the performance of the new product development team through the quality of the team moderated by the influence of corporate culture. The object of observation is the New Product Development Team (part of the company's R&D Division, Maspion Ltd. Corp. (Tbk), Sidoarjo. Objectives: Analyze the effects of the supplier's role on the performance of the new product development team, the supplier's role on the quality of the new product development team, and how corporate culture strengthens the influence of the supplier's role on the quality of the new product development team.Methodology: Observations were made on 78 employees of the New Product Development Team at the R&D Division of Maspion Ltd. Corp. (Tbk) Units I, II, III, in Sidoarjo, and Unit IV in Surabaya. The analytical method used is the structural equation modelFindings: (1) the role of the main supplier is important because it has a significant positive effect on the quality of the team in the innovative process; (2) the quality of the team has a significant positive effect on the performance of the new product development team; and (3) corporate culture strengthens the influence of the supplier's role on team quality. Conclusion: Corporate culture and the role of suppliers are able to improve the quality of the new product development team and the team's performance in producing new products or product lines that are more marketable
Increasing Customer Live Streaming Engagement in Online Shopping Platforms
Full text linkNowadays, small business entrepreneurs use a new marketing tool to promote their products. This tool is named Live streaming.Objectives: This study aims to help online shop owners maintain customer live-streaming engagement so it can enhance viewers' participation through live-streaming commerce.Methodology: This study used quantitative data, utilizing a survey methodology and employing Indonesian citizens as the research's object. Respondents were obtained through Google form with 225 respondents to be analyzed using PLS-SEM. Variables were measured using a Likert scale. Finding: The result of this study suggests that interactivity, informativeness, and personalization correlate with customer engagement in live-streaming commerce.Conclusion: This research shows how to make a live streaming engagement using e-commerce which was influenced by interactivity, a response to an interaction between subscribers and streamers during live streaming. In addition, there is also informativeness that affects customer live-streaming engagement which is seen from the information provided by the streamer to customers. There is personalization which also affects live-streaming commerce. Future studies can be done in other countries by using the enormous shopping platform in their country with specific shopping platforms, specific sectors (fashion, electronics, food, and others), and measure customer live-streaming engagement using attractiveness because not many papers discuss this topic in Indonesia. Future studies also can distribute more questionnaires for more relevant and valid results and also add more factors like the increase in customer engagement in purchase intention or value co-creation
Analysis of Identifying Company Operational System Development Utilizing the Quality Function Deployment
Full text linkObjectives: Performance is a key part in management's work in managing an organization. Employee performance is impacted by a variety of factors, both internal to the workforce and external to the government, firm, or organizational environment. One of the firms in Indonesia that felt the impact complained about performance issues, making it impossible to grow the company's management system. The majority of the issues arise from employee performance and a lack of knowledge about the company's operational management system, which limits the scope of optimizing the company operational.Methodology: The research method used qualitative research, data with questionnaire and brainstorming with respondents. for processing data with QFD method.Finding: The QFD calculations revealed and produces conclusions regarding the main identify priorities that must be taken by the company, including that employees must be able to offer good output/results for the organization, increase technical abilities in running work facilities while working, and be time disciplined.Conclusion: The QFD calculation's results showed that, for the respondent's level of interest, employees' ability to produce high-quality work products was the company's top priority, next motivate to apply time management finish tasks on schedule, and advance their technical proficiency and mental skills. In the meantime, the company's top focus in assisting staff members in meeting performance standards all
The Role of Decisions in Intervening Website Quality, e-Promotion, and e-Trust towards e-Repurchase Intention on e-Commerce
Full text linkObjectives: This study aims to analyze decisions as a mediating factor of website quality, e-promotion, and e-trust on the e-repurchase intention at Shopee online shop. An important occurrence to be studied during the pandemic is the phenomenon of online shopping behavior. Methodology: The analysis method used in this study is a quantitative approach with the PLS-SEM data analysis method because it is predictive and able to produce a model with a good test level. The population of this research are consumers in Jakarta through the selection of purposive sampling. The sample obtained according to the criteria is 262 respondents who are accepted and eligible for testing.Finding: Online shopping decisions affect repurchase intentions while website quality does not but decision acts as a mediator. Promotion does not affect the decision and repurchase intention and decisions do not act as a mediator. Trust affects decisions and repurchase intentions, and decisions can act as mediators, although trust has a stronger influence on repurchase intentions directly. Conclusion: Decisions give the best role in intervening with website quality and repurchase intentions, but directly website quality does not result in the repurchase. Although the decision does not provide the best role as a promotional mediator with direct or indirect repurchase intentions. In contrast, decisions as a trusted mediator ensure the occurrence of very strong repurchase intentions either directly or indirectly. In addition, this model contributes to e-commerce players, information system developers, and managers as a consideration in implementing strategic decision-making. The differences in the findings and shortcomings of this study are gaps that will become an important study in the context of online shopping behavior, especially the study of promotion which is inversely related to trust and research phenomen
Unpacking the Resource–Value–Performance Nexus in SMEs
Full text linkObjectives: This study investigates how resource leverage and value creation interact to influence the overall performance of SMEs within an entrepreneurial marketing framework. It addresses the gap in understanding whether leveraging limited resources translates into performance gains when mediated by value creation.Methodology: A quantitative research design was employed, utilizing a structured questionnaire distributed to 140 SME owners and managers. Data from these respondents were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to test the measurement and structural models linking resource leverage, value creation, and performance.Findings: The results show that resource leverage has a significant direct effect on SME performance (β = 0.333, p = 0.000). Additionally, resource leverage strongly influences value creation (β = 0.604, p = 0.000), which in turn has a substantial effect on SME performance (β = 0.527, p = 0.000). The mediation analysis confirms that value creation significantly mediates the relationship between resource leverage and SME performance (β = 0.319, p = 0.000), indicating that firms that effectively transform financial, human, and social resources into customer-oriented value offerings achieve superior outcomes—such as higher financial returns, customer loyalty, and market differentiation.Conclusion: This study confirms the importance of value creation in maximizing the impact of resource leverage. It contributes to entrepreneurial marketing and resource-based view literature by highlighting the strategic role of co-creation, innovation, and market responsiveness in enhancing SME performance, particularly in resource-constrained environments
Enhancing Employee Commitment through Flexible Working Arrangements and Sustainable H.R. Practices in Indonesian Startups
Full text linkObjectives: This study aims to evaluate the extent and kind of flexible work arrangements(FWAs) in Indonesian startups, considering alternatives for remote work, fluctuating work schedules, and other forms of flexibility. Additionally, it examines how employee commitment is affected by flexible work schedules. And explores the role of sustainable human resource practices in moderating the relationship between employee commitment and flexible work schedules.Methodology: This study employs a structural equation model (SEM) to analyze data collected from 247 employees, assessing the relationships among FWAs, sustainable HR practices, and employee commitment.Finding: This study confirms that FWAs positively contribute to employee commitment, with sustainable HR practices acting as a moderating factor. FWAs enhances job satisfaction and reduces stress, while sustainable HR strategies support employee engagement in the digital era. These findings highlight the importance of integrating FWAs and sustainable HR practices to create an adaptive work environment, improve retention, and drive productivity in the startup ecosystem.Conclusion: This study highlights the significance of FWAs in increasing employee commitment, particularly when supported by sustainable HR practices. By integrating FWAs with sustainability-driven HR strategies, startups can cultivate a resilient workforce, promote long-term retention, and drive innovation in dynamic and evolving business landscapes
Determinants of Employee Performance: The Role of Gender as a Moderator
Full text linkObjectives: The purpose of this study is to examine the role of gender as a moderator of employee performance improvement factors.Methodology: This research is quantitative research using a questionnaire survey method. The data obtained were 125 employees. The data obtained were tested using the Moderated Regression Analysis (MRA) model to obtain significant results.Finding: The results show that of the four factors studied, namely Knowledge Sharing Behavior, Organizational Learning, Transformational Leadership, and Workplace Spirituality, all factors can directly improve employee performance, but only Knowledge Sharing Behavior can be moderated by gender. The finding that Knowledge Sharing Behavior can be moderated by gender suggests that the way employees share knowledge in the workplace may differ based on gender, affecting performance outcomes. This could be due to several factors, such as differing communication styles, leadership dynamics, and societal expectations.Conclusion: The results show that only Knowledge Sharing Behavior can be moderated by gender, so this is a new finding to expand the research literature
The Financial Implications of ESG Performance: Innovation as a Mediator and External Assurance as a Moderator
No full textObjectives: Investor and regulator attention to sustainability practices has made Environmental, Social, and Governance (ESG) performance increasingly crucial for companies. This study examines the effect of ESG performance on financial performance with innovation as a mediator and external assurance as a moderator.Methodology: The study was conducted on 58 publicly listed Indonesian companies during the 2023–2024 period that have ESG Risk Rating scores from Morningstar Sustainalytics and have reported research and development expenses in their operations. SEM-PLS aims to analyze the developed model.Finding: The results show that (1) good ESG performance (indicated by a lower ESG Risk Rating) has a significant positive effect on ROE, indicating that better ESG performance is associated with higher financial performance; (2) innovation acts as a mediator, where sustainability practices encourage innovative activities that positively impact financial performance; and (3) external assurance strengthens the relationship between ESG and financial performance through enhanced reporting credibility and reduced information asymmetry..Conclusion: These findings affirm that ESG is not merely about compliance but a strategy to drive innovation and increase profits. The managerial implications include reducing ESG risk through measurable sustainability initiatives, strengthening investment in green research and development, and obtaining independent external assurance to enhance reporting credibility and increase investment opportunities