Journal of Business and Management
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The Relationship Between Stock Market Development And Economic Growth In Emerging Market Economy: Indonesia, Malaysia, And The Philippines
No full textAbstract. This study examined whether the economic growth of Emerging Market Economy (EME) in selected Association of Southeast Asian Nations (ASEAN) are influenced by stock market activity. The ASEAN Economic Community portray ASEAN as a group of economies with equal economic development. In fact, there are different economic level within ASEAN. The question arises about why only 4 out of 10 countries are categorized as EME in ASEAN. ASEAN’s goal is to build a stable, prosperous, and highly competitive economic region. It is expected to be beneficial to understand that as one of possible economic growth factor, stock market can improve the economic growth of ASEAN EMEs. Through Johansen cointegration test, Vector Error Correction Model, and Granger Causality test, it shows that the economic growth is forecasted by stock market activity. In regard to these findings, this factor can be used to boost the economic growth of ASEAN EMEs by developing an economic integration program or macroeconomic policy associated with stock market development such as enhancing the market capitalization or investor confidence through better policy formulation or raising the awareness to gain the total transaction value, and enhancing the liquidity by liberalizing international capital flow restrictions that can accelerate economic growth.Keywords: stock market development; economic growth; emerging market economy; ASEA
An Empirical Investigation Of User Continuance Intention And Behaviour On Mobile Ticketing Service
No full textMobile ticketing service (MTS) allows users to place an order, pay for, obtain and validate tickets anywhere–anytime from the comfort of his/her mobile device. There was an unfortunate occurrence in the MTS industry that led to a horrifying response from users that express their disappointment towards the platform, resulting in the removal installment of the platform. There is still lack of studies that focus on the continuance use of MTS, many studies solely focus on its acceptance. Derived from the ITC theory with an additional dimension of service quality, this study aims to discover the determinant that impacts user continuance intention on mobile ticketing service and to confirm its relation towards the continuance behaviour. This research uses a quantitative approach. The data were collected from 339 Indonesian MTS users and proceeded using PLS-SEM. The result shows that postadoption perceived usefulness, postadoption perceived service quality, and satisfaction are the key factors on user continuance intention in using MTS. Disconfirmation of preadoption perceived usefulness influences both postadoption perceived usefulness and satisfaction. Disconfirmation of preadoption perceived service quality influences both preadoption perceived service quality and satisfaction. This study confirmed that their continuance intention impacts user continuance behaviour on MTS.Keywords: Mobile ticketing service, continuance intention, continuance behaviour, information technology continuance theory
The Effect of Trust Dimensions Towards Online Purchase Intention Of Consumers And Potential Consumers (Online Vegetables Shopping)
No full textAbstract. E-commerce users in Indonesia continue to increase especially during the Covid-19 outbreak. This condition makes many business from various sectors try to sell their product online, one of which is vegetables product. However, people’s intention to buy vegetables online has not developed rapidly. People prefer to buy vegetables directly to the markets because there is still a lack of trust in online vegetable service providers. Based on this phenomenon, research about the effect of trust dimensions towards online purchase intention of consumers and potential consumers is conducted. This research was conducted by spreading a questionnaire with consumers and potential consumers. By using final data from 50 consumers and 73 potential consumers, analysis data is conducted using Microsoft Excel and SPSS, which are examined by multiple linear regression. The result of this study indicates that the trust dimension simultaneously has significant influence on consumers’ and potential consumers’ online purchase intention. For consumers, Ability has significant influence towards online purchase intention. Meanwhile, Integrity and Benevolence have no significant influence. For potential consumers, Benevolence has the strongest influence followed by Ability. Whereas, Integrity has no significant influence on potential consumer online purchase intention. The dimension of trust has a greater influence on potential consumers’ online purchase intention than consumers’ online purchase intention.Keywords: Trust Dimension, Integrity, Benevolence, Ability, Online Purchase Intention, Vegetable
The Effect of Customer Experience on Fast Fashion Actual Product Repurchase
No full textFrom year to year, fast-fashion retail is increasingly popular in Indonesia, such as H&M and ZARA. As fast fashion is constantly being updated, new things enter the store and are quickly replaced by the next collection, so some consumers may not get the chance to see the product twice as they are captivated by new clothes every time they visit the store. These two fast-fashion brands offer similar products but with different experiences. In this case, the in-store customer experience is one part of the marketing strategy that must be considered to maintain the continuity of the brand, besides that an attractive in-store customer experience can also attract consumers to make actual product repurchases. The in-store customer experience component includes cognitive experience, affective experience, social experience, and physical experience. These components help shape and build a more engaging customer experience for consumers. This research was conducted through a qualitative approach with semi-structured interviews and a quantitative approach with an online survey of fast-fashion product users who have purchased products at H&M and ZARA at least once in the last six months. Questionnaires were distributed through online surveys in Greater Jakarta and Bandung to 272 respondents who had bought fast fashion products, especially at H&M and ZARA. This study uses the PLS-SEM method to analyze the collected data. The results of this study show that there is a gap between two largest fast fashion retail in the world which is H&M and ZARA, this study also illustrate that cognitive experience has a positive impact on post purchase experience, social experience has a positive impact on brand experience and service provider experience also post purchase experience, physical experience has a positive impact on service provider experience, brand experience and service provider experience also post purchase experience has a positive impact on the actual product repurchase.Keywords: Cognitive Experience, Affective Experience, Social Experience, Physical Experience, Customer Experience, Actual Product Repurchase, Fast-fashio
PT Arino Karya Nusantara Batching Plant Risk Management in Ready-Mix Concrete Business
No full textPT Arino Karya Nusantara is a trading company engaged in construction in the city of Yogyakarta. The company was founded in 2012. In 2021, PT Jor Mix Barokah is divided into two namely PT Jor Mix Barokah and PT Arino Karya Nusantara. PT Arino Karya Nusantara\u27s risk management is still relatively low, this is proven from the percentage of material losses in the manufacturing batching plant for the May-July 2021 period which exceeds 15% according to the standards set by the company, as well as frequent damage to the pan mixer so that it affects the delay and causes great losses to the company. The purpose of this study is to identify other risks that have the potential to occur in the batching plant and assist the company in overcoming the risks that might occur in the batching plant so that there is no greater loss. The method used by this research is the 6x6 scale Probability Impact Matrix (PIM), which is based on the ISO 31000:2018 framework. The conclusion of this study is that there are 22 potential risks in the company batching plant area in Indramayu. 5 risks are classified as extreme risk, 13 risks are classified as severe risk, 3 risks are classified as high risk, and 1 risk is classified as medium risk. In general, there are 6 mitigation plans that must be implemented by PT Arino Karya Nusantara, namely: building an integrated operational information system, improving human resource management, routine maintenance of heavy equipment and software, improving inventory management, conducting better project management, and carry out Corporate Social Responsibility (CSR).Keywords: Risk Management, Ready Mix Concrete Business, Batching Plant, Probability Impact Matrix 6x6 Scal
The Impact of Social Media Marketing Activity of Instagram towards Brand Experience, Consumer-Based Brand Equity, and Re-Subscribe Intention. A Case Study of Netflix Indonesia
No full textNetflix is a US-based pioneer of video-on-demand (VOD) service. It provides a variety of movies and TV series, and even produces its own original shows. As the VOD industry is growing in Indonesia, many newcomers are entering the market. Hence, Netflix\u27s position is threatened. An increasing price of subscription also gives rise to what Netflix faces challenges, which subsequently create tremendous loss of subscribers in Netflix US. The same occurrence might possibly happen in Indonesia. Netflix Indonesia is heavily carrying out their marketing strategy online through social media. This study intends to examine how social media marketing activity could enhance brand experience, consumer-based brand equity, and re-subscribe intention. This research utilizes a quantitative survey in which the primary data is gathered from 270 respondents who have followed Netflix Indonesia Instagram and have been subscribing to Netflix for at least 3 months. The result indicates that social media marketing significantly influences brand experience, consumer-based brand equity, and re-subscribe intention with brand experience as a partial mediator of SMMA in influencing CBBE. It is expected that academic and managerial suggestions obtained by the result could enhance marketer comprehension on how SMMA could improve brand experience, consumer-based brand equity, and re-subscribe intention.Keywords: Netflix Indonesia; Video-on-Demand (VOD), Social Media Marketing (SMM), Brand Experience, Consumer-Based Brand Equity (CBBE), and Re-subscribe Intentio
The Effect of Cash Flow and Leverage On Cash Holding In Sharia Banking The Period 2015 - 2020
No full textCash is an asset that is very easy to liquidate by the company and can be used as soon as possible to meet the needs of the company\u27s operational activities. Cash holding in the company\u27s storage is cash that will be used for the purposes of the company\u27s operational activities such as to purchase supplies for the company\u27s inventory, to pay off company debts and also for other company activities. In general, there are important factors that will affect the company\u27s cash holding policy, namely cash flow and leverage. Thus, this study aims to determine and analyze the effect of cash flow and leverage on cash holding in Islamic banking. Overall, this study uses 12 listed Islamic banking companies consecutively listed on the Indonesia Stock Exchange for 6 periods from 2015 - 2020. Using panel data regression, this study finds that simultaneously the cash flow variable has a positive effect on cash holding in Islamic banks. However, partially the cash flow variable has a positive effect on cash holding in Islamic banks. In future research, it is possible to conduct research using variables because in this study the cash flow variable, and leverage can only provide an explanation of cash holding with a value of 36.51% so that it is possible to find new ones by using the variable net working capital, investment opportunity and others. In future research, it is possible to use different sub-sectors of companies so that they may get different results in the islamic banking sector.Keywords: Cash Flow, Leverage, Cash Holding, Sharia Bankin
Financial Performance Analysis of Company PT. Industry Jamu and Sido Muncul Tbk. In 2017-2021 Using The Financial Ratio
No full textPT. Industry Jamu and Sido Muncul, Tbk. was founded in 1951 with a simple company called Sido Muncul which means “Dreams Come True” on Jalan Mlaten Trenggalun, Semarang. Sido Muncul has several flagship products, including Tolak Angin, Tolak Linu, Kuku Bima Energi, Alang Sari Plus, Kopi Jahe Sido Muncul, Kuku Bima Kopi Ginseng, Susu Jahe, Jamu Komplit, dan Kunyit Asam. Then in 2013, Sido Muncul conducted its first IPO on the Indonesia Stock Exchange with the stock code “SIDO”. This research aims to analyze the financial performance of Sido Muncul from 2017 to 2021, using the aspect of Financial Ratio Analysis. The variables include (Current Ratio, Quick Ratio, Cash Ratio, Debt to Equity Ratio, Debt to Asset Ratio, Receivable Turnover, Inventory Turnover, Fixed Asset Turnover, Total Asset Turnover, Return on Assets, and Return on Equity). Then the results will be compared with other companies in the same industry, namely PT. Kalbe Farma, Tbk. (KLBF), PT. Kimia Farma, Tbk. (KAEF), PT. Indofarma, Tbk. (INAF), PT. Tempo Scan Pacific, Tbk. (TSPC), PT. Phapros, Tbk. (PEHA). After performing calculations using the Financial Ratio aspects, it was found that SIDO\u27s financial performance during the 2017-2021 period was good in terms of Liquidity Ratios and Solvability Ratios, but not with Profitability Ratios and Activity Ratios because they did not meet industry ratio standards from experts.Keywords: Financial Performance, Financial Ratio, Ratio Analysis, Financial Report, Financial Ratio Analysis, Standard Ratio, PT. Industry Jamu and Sido Muncul, Tbk
"influence of trust as an extended factor towards cash on delivery in e-commerce company PT.jujual "
No full textIn this modern era, the success of an e-commerce cannot be separated from the importance of the interest of their customer to use their application, in this case it would be their behavioral intention. An e-commerce is also demanded to always innovate whether it by creating or adopting old concepts such as a Cash On Delivery payment method. In this research the author assumes that Trust, Perceived Usefulness, and Perceived Ease of Use can have a good impact on Customer’s attitude towards using a technology that would then affect their behavioral intention towards using the technology. Therefore, to prove it, the author tries to conduct the research in PT.JUJUAL by using Technology acceptance model with an addition of Trust as an external variable and analyzing them using Path Analysis tools to find out why the customers would not accept the technology of Cash On Delivery payment method in PT.JUJUAL. The purpose of this study aims to examine the relationship between perceived Usefulness, perceived ease of use, trust, attitude and Customers intention toward using COD as a payment method. The methodology in this study uses quantitative data where the author collects primary data from several main cities where the COD campaign is active, which consist of 200 respondents. Findings show that Perceived Usefulness, Perceived Ease of Use and Attitude are jointly responsible in determining the users’ intention to use of COD payment method. Trust was found as a key factor influences users’ intention to use COD payment method. Consideration of the factors identified should lead to more successful COD adoption.(Technology Acceptance Model, Perceived Usefulness, Perceived Ease of Use, Trust, Attitude, Behavioral Intention, E-commerce. Path Analysis.)
Identifying The Influences of Compass Limited Edition Shoes Series Characteristics Towards Purchase Intention
No full textShoe brands use limited-edition shoes as a marketing strategy because it doubles sales. OLE is a limited-edition shoe released once, while RLE is released multiple times. An Indonesian shoe brand, Compass, used this method to boost sales, and it worked. However, it also causes angry to customers who can\u27t buy their products. This study examines how limited-edition Compass shoes affect customer purchase intentions by analyzing profit value and brand trust. PLS-SEM was used to analyze variables in an online survey of 205 buyers of limited-edition compass shoes on Java aged 18 to 40. Results show that in OLE, limited-edition implementation affects customer desire to buy Compass limited edition shoes. Emotional, social, and economic value build brand trust. Consumers\u27 purchase intentions were influenced by emotional and economic value, but not social value. Emotional, social, and economic RLE boost brand trust and consumer buying intentions. Compass must maintain its unique character in each OLE and RLE shoe collection, increase collaboration, provide more information about limited edition shoes, and limit the number of purchases by the same buyer. This increases OLE and RLE consumers\u27 purchase intent by increasing shoe characteristic. This research should help business and marketers understand how to increase purchase intention by releasing limited edition OLE and RLE shoes.Limited Edition Shoes Marketing Series; Perceived Value; Brand Trust; Purchase Intentio