VISIKES: Jurnal Kesehatan Masyarakat
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Gambaran tingkat kepuasan pasien terhadap pelayanan kefarmasian pada era globalisasi di klinik utama “X” Kota Semarang.
Get PDFPharmaceutical services are the main support in every health facility and are part of health services that aim to increase the rational, safe and efficient use of drugs in order to achieve an increase in the quality of human life. Efforts to improve pharmacy services in the main clinic need to be accompanied by an evaluation of the level of satisfaction. Consumer satisfaction is a response to every service received and is an important part because patient satisfaction cannot be separated from the quality of health services. The purpose of this study was to determine the characteristics of patients based on gender, age, last education and occupation. Then to determine the level of patient satisfaction with pharmaceutical services. The method used in this research is descriptive method with a quantitative approach. Data analysis uses percentages and a Likert scale. The population in this study were outpatients who received pharmacy services at the main clinical pharmacy installation "X" Semarang City. The results of the characteristic study showed that 80% of the respondents were female. Based on the age of the respondents who visited the most were aged 26 - 35 years (33.1%), and the least were aged 56 - 65 years (7.4%). The majority of respondents have high school education (42.3%). Most of the respondents' occupational data in this study were other (60%), dominated by housewives. The frequency of visits (71.4%) of respondents visited more than 2 times and 28.6% of respondents visited 2 times. The average result of patient satisfaction based on five dimensions obtained a value of 3.04 with a satisfied statement. Keywords: Pharmaceutical services, ServQual, satisfaction, primary clinic
Analisis Kebutuhan Petugas Pendaftaran Di Rumah Sakit Panti Waluyo Surakarta
Get PDFThe role of the registration officer is very important because at the place of registration the patient gets the first service and provides an assessment of the quality of service in the hospital. Therefore, registration officers must be skilled, fast, precise in order to support the completeness of medical record data and provide quality services to patients. Based on the preliminary survey, it is known that there are eleven registration officers divided into three shifts. Problems that occur (1) Registration officers in each work shift consist of two officers serving outpatients, inpatients and the Emergency Room, both general patients and patients with health insurance. (2) Panti Waluyo Surakarta Hospital is the first-level BPJS Referral Hospital, with the stipulation of tiered referral BPJS regulations, the number of patients at Panti Waluyo Surakarta Hospital is increasing. (3) Officers must arrange a break schedule that varies according to the work shift schedule. Quantitative research method with cross sectional approach. The research subjects were eleven registrars and the Head of the Medical Record Installation. The object of research is the workload of Registration Officers. The results of the study are health facilities of the general hospital type with the HRK type of medical record, working time available is 88,800 minutes/year, the standard workload is 403,152, the FTP value is 15.68% and the STP value is 1.19 and the HRK requirement for registration in 2022 is calculated using the ABK method. The case is 15 SDMK. The conclusion of the study is that the need for SDMK in the registration section is 15 SDMK while now there are 11 SDMK so that it requires addition. The author suggests that it is better to add 4 SDMK so that the burden on officers is not excessive and the existing tasks can be completed properly
Differences in Levels of Knowledge and Attitudes about Reproductive Health among Students of the Faculty of Health and Non-Health Faculties in Semarang City
Get PDFBackground: Adolescence is a period that is vulnerable to risky sexual behavior. This study aimed to describe the reproductive health knowledge and attitudes of students at the faculty of health and non-health faculties.Methods: It is research with quantitative methods using a cross-sectional design. The variables of this study are the level of knowledge and attitudes about reproductive health—data collection techniques with online surveys. Data analysis used descriptive statistics and bivariate analysis (Mann-Whitney test).Results: Respondents with a good level of knowledge and attitudes about sexual reproductive health at the health faculties were higher than respondents at the non-health faculties (78 Vs. 61 people and 68 Vs. 42 people). The knowledge and attitudes of respondents in the health and non-health faculties were significantly different (?=19; p = 0.009 and ?=27.95; p = 0.001).Conclusion: Health promotion is needed for students, especially non-health students, to increase knowledge and attitudes about reproductive health to prevent risky sexual behavior among student
Literature Review: Determinan Penerimaan Vaksinasi COVID-19 pada Ibu Hamil
Get PDFThe COVID-19 virus that attacks the respiratory system, ranging from mild, and moderate, to death can affect anyone, including pregnant women. Vaccination has proven effective in dealing with the spread of COVID-19 cases. However, the majority of pregnant women are reluctant to receive vaccinations because of their fear. The research aims to determine the determinants of receiving COVID-19 vaccination in pregnant women to reduce their anxiety and be encouraged to be vaccinated. This study uses a literature review method from journals published between 2017-2022 in Science Direct, PubMed, and Google Scholar with the keywords acceptance, vaccine COVID-19, and pregnant. The total results from the literature study obtained 13 articles that met the inclusion criteria. The result of this literature review is that the low acceptance of COVID-19 vaccination is seen in young pregnant women, but in China itself, younger pregnant women receive the vaccine higher; exposure to negative information about vaccines; non-white race; religious beliefs in Ethiopia; lack of knowledge about the COVID-19 vaccine and evidence of vaccine safety in pregnant women, causing fear of the vaccine's effect on the fetus; perceived low susceptibility to COVID-19; low-income mothers; residence in rural areas; and a less motivating environment for COVID-19 vaccination
GAMBARAN SANITASI TEMPAT PENGELOLAAN PANGAN DI WILAYAH PERMETER PELABUHAN TANJUNGWANGI BANYUWANGI 2022
Get PDFFood Management Place (TPP) is a place used as production for ready-to-eat processed food starting from preparation, processing, packaging, storage, presentation to transportation which is carried out under supervision, including in the port area. The port is a meeting place for many people from various regions because the port is the entrance to an area, so it can potentially spread diseases that can cause health emergencies. The purpose of this study is to find out the description of TPP sanitation in the Tanjungwangi Port perimeter area, Banyuwangi. The research method used is through observation and interviews. Sampling used the total population in the Tanjungwangi Port perimeter area, which was as many as 6 TPPs were observed. The variable assessment uses a score calculation of all variables with a minimum value of 80 in accordance with the Regulation of the Minister of Health of the Republic of Indonesia Number 14 of 2021 concerning Standards for Business Activities and Products in the Implementation of Health Sector Risk-Based Business Licensing. The results of this study are that 6 food stalls in the Tanjungwangi port area have met the minimum requirements for the Environmental Health Inspection, which is above a value of 80. The conclusion of this study is that the food stalls in Tanjungwangi port have a low risk of disease transmission due to poor food sanitation. result in a health emergency
KAJIAN PENGENDALIAN PERSEDIAAN OBAT DI INSTALASI FARMASI DINAS KESEHATAN KABUPATEN “X” JAWA TENGAH
Get PDFABC critical index analysis is a combination of ABC analysis which includes ABC analysis of value in use and ABC analysis of investment value. The ABC analysis method is a method of making classifications based on the set of values from the highest to the lowest value and is divided into 3 major groups called group A (high investment value), B (medium investment value), and C (low investment value).The purpose of this study was to determine the compatibility, and realization and provide an evaluation of the planning for the use of drugs using the ABC method in the pharmaceutical installation health department of “X” district, Central Java. The sampling technique used in this research is purposive sampling where the sample is taken according to the sample criteria.Data on Usage Reports and Drug Request Sheets for all UPTD Public Health Centers of “X” Regency from January - December 2019 and January - December 2020. In the use of drugs in 2019 there were 343 types of drugs, consisting of group A as many as 64 drug items (18.66%) with a procurement cost of Rp. 3,647,892,228.00,- (74.83%), group B as many as 98 drug items (28.57%) with a cost of Rp. 980.902.019.40,- (20.12%). While those included in group C were 181 items (52.77%) with a cost of Rp. 246.216,758.60,- (5.29%). The results show that the budget needed for drug procurement in 2019 is IDR 4,875,011,006,00, - in 2020 there are 487 types of drugs, group A consists of 50 drug items (10.27%) with procurement costs of IDR 5,167,276,066 ,00,- (74.38%). A total of 104 drug items were included in group B (21.36%) with a cost of Rp. 1,392,954,441.00 (34.1%). While those included in group C were 333 items (68.38%) with a cost of Rp. 387,321,439.00, - (8.41%). The results show that the budget needed for drug procurement in 2020 is IDR 6,974,551,946,00,-. Keywords: compatibility, realization, evaluation, AB
GAMBARAN PERBEDAAN KONSENTRASI EKSTRAK ETANOL DAUN KUNYIT (Curcuma longa L.) TERHADAP TOTAL FENOLIK SECARA SPEKTROFOTOMETRI VISIBEL
Get PDFTurmeric leaves (Curcuma longa L.) contain secondary metabolites, one of which is a phenolic compound. The choice of solvent is important in the extraction process, ethanol is chosen because it can attract compounds that are soluble in non-polar to polar solvents. The ethanol concentrations in this study were 60, 70, 80, and 96% with the extraction method used was maceration. The screening test obtained positive results for phenolic content. This is indicated by the appearance of a fluorescent blue-black stain on the plate after being sprayed with FeCl3 reagent. TLC test obtained comparison Rf value (gallic acid) is 0.53. Rf values for ethanol concentrations of 60, 70, 80, 90 and 96% were 0.53; 0.55; 0.57; 0.60; 0.60. The method used to determine the total phenolic content is folin-ciaocalteu. Analysis with visible spectrophotometry obtained the average total phenolic content of ethanol extract concentrations of 60, 70, 80, 90 and 96%, respectively 1.078; 1.796; 1.964; 1.842; and 1.787 GAE mg/g extract. The results of statistical tests obtained data that are normally distributed but not homogeneous, there are significant differences at concentrations of 60, 80, and 96%. The conclusion was that the highest phenolic content was in the ethanol extract of turmeric leaf with a concentration of 80%, there was an effect of ethanol concentration on the total phenolic content of the turmeric leaf ethanol extract, and there were differences in the total phenolic content at each concentration of ethanol used.Keywords :Turmeric Leaves (Curcuma longa L.), Total Phenolic Level, Ethanol Concentration, Visible Spectrophotometr
KECEMASAN DAN DUKUNGAN KELUARGA DENGAN KELENGKAPAN IMUNISASI DASAR BAYI PADA MASA PANDEMI COVID-19
Get PDFBasic immunization to prevent diseases in children such as measles, rubella, and diphtheria is decreasing. The Covid-19 pandemic has resulted in the training program being constrained, such as the training schedule is not good due to the closure of the technical service place. Prior coverage of diphtheria, pertussis and tetanus (DPT3) and measles and rubella (MR1) training was reduced by more than 35% in May 2020 compared to the same time period in 2016. Researchers analyzed the relationship between anxiety and family support for basic facilities for infants during the Covid-19 pandemic. Type of research is analytic observational with a cross sectional approach. The population in this study were mothers who had children aged 0-12 months who were taken by simple random sampling with a sample of 72 respondents. The variables in this study were anxiety about the impact of Covid-19, family support and complete basic equipment for infants. The measuring instrument used is a questionnaire. The test used is the Fisher's Exact Test. The results of the research on basic explanations show that most of the respondents complete the expertise of the respondents, as many as 57 (79.8%) of the total 72 respondents. There is a relationship between anxiety (p value = 0.001) and family support (p value = 0.004) with basic facilities. In conclusion, there is a relationship between the impact of covid-19 and family support for complete basic facilities for infants
KUALITAS PELAYANAN TEMPAT PENDAFTARAN PASIEN RAWAT JALAN TERHADAP KEPUASAN PASIEN DI RUMAH SAKIT PROVINSI JAWA BARAT : LITERATURE REVIEW
Get PDFPatient satisfaction at the outpatient registration relates to the hospital health services qualities. West Java Province is one of the reference provinces for the health services development, but there are still some complaints in the service process and infrastructure such as the lack of patient seats in the outpatient registration. This study aimed to analyze the service quality towards patient satisfaction in outpatient registration at the West Java Province Hospitals by using service quality indicators focusing on tangibles, responsiveness, assurance, reliability, and empathy. The method is a literature review. Data collection by reviewing relevant research journals through the Google Scholar database with keywords using Boolean Operators, namely Service Quality AND Patient Satisfaction AND Outpatient Registration AND Hospitals with 156 journal results. Three journals were selected according to inclusion criteria (West Java area, the year of journals publication range 2017-2020, and an accessible and indexed Indonesian journal). Journal study showed that the outpatient registration patients in West Java Hospitals were quite satisfied with the tangible indicator (physical evidence), responsiveness, and assurance, as well as the reliability and empathy indicators satisfaction. Patient satisfaction in the outpatient registration at the West Java province hospitals normatively has reached the level of satisfaction of ‘quite satisfied’
IMPLEMENTATION OF MEDICAL INFORMATION RELEASE FOR COMMERCIAL INSURANCE PURPOSES AT RSI SULTAN AGUNG SEMARANG IN 2021
No full textABSTRACTLaw No. 44 of 2009 concerning Hospitals, states that hospitals are obliged to respect and protect the rights of patients. The early survey found that completion time in the implementation of the release of medical information for claims was constrained, depend on the presence and willingness of doctors to fill out medical information. These obstacles can possibly cause the loss for patients. The purpose of this study was to analyze the implementation of the release of medical information for commercial insurance claims at RSI Sultan Agung Semarang.The type of this research is descriptive qualitative with a cross sectional approach. The research was conducted on May-June 2021 with 2 subjects, namely the insurance officer and the head of the medical record unit. The data were collected by online interviews and analyzed descriptively based on regulations of the Sultan Agung Hospital and the legal aspects of health and then conclusions were drawn.The results showed that the implementation of information release has maintained patient privacy, every release of medical information is followed by permission from the patient/family, release to third parties accompanied by a power of attorney, release of medical information is given by the DPJP doctor. However, the release of medical information has not been involved the director and the regulation on completion time standards has not been implemented optimally. Suggestions from this study is to evaluate the applicable regulations.Keywords: Release of Medical Information, Medical Records, Commercial Insurance