JBMP (Jurnal Bisnis, Manajemen dan Perbankan)
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170 research outputs found
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Systematic Literature Review: CAR, LDR, NIM and NPL on Banking Profitability in Indonesia: Ulasan Literatur Sistematis: CAR, LDR, NIM, dan NPL terhadap Profitabilitas Perbankan di Indonesia
No full textThis study aims to analyze the effect of financial ratios such as Capital Adequacy Ratio (CAR), Non-Performing Loan (NPL), Loan to Deposit Ratio (LDR), and Net Interest Margin (NIM) on Return on Assets (ROA) in the Indonesian banking sector. This study uses the Systematic Literature Review (SLR) method with the PRISMA approach to ensure transparency and replication of the study. The data used was taken from various journals published between 2019 and 2024 through the Google Scholar and Scopus databases. The conclusion of this study confirms that Capital Adequacy Ratio (CAR), Loan to Deposit Ratio (LDR), and Net Interest Margin (NIM) generally have a positive impact on Return on Assets (ROA). Conversely, a Non-Performing Loan (NPL) has a negative impact on Return on Assets (ROA). However, in terms of significant influence, Capital Adequacy Ratio (CAR), Non-Performing Loan (NPL), Loan to Deposit Ratio (LDR), and Net Interest Margin (NIM) have varying significant influences on Return on Assets (ROA) depending on the internal and external conditions of the bank
Self-Concept and Career Maturity in Generation Z in Palembang City: Konsep Diri dan Kematangan Karier pada Generasi Z di Kota Palembang
No full textThis research is motivated by the importance of Generation Z having career maturity because it will be related to career decision-making. Generation Z needs to explore themselves to support future career development. The purpose of this study was to empirically analyze the effect of self-concept on the career maturity of Generation Z in Palembang City and to find out the differences in self-concept and career maturity of Generation Z in Palembang City based on gender. The population was Generation Z in Palembang City, which amounted to 138.444 people. The number of samples taken was 100 respondents sing accidental sampling. The data were taken by distributing questionnaires to respondents. The data was processed and analyzed using simple linear regression analysis techniques and the Independent Sample t-test. This study’s results demonstrated that self-concept significantly affected career maturity, and based on gender, there is no significant difference between the self-concept and career maturity of Generation Z in Palembang. Based on the results of this study, Generation Z, both men and women, can improve their ability to assess themselves so that they are able to recognize and evaluate the potentials that exist in themselves. This research can also help organizations in formulating career development policies for Generation Z
Service Quality to the Level of Customer Satisfaction and Loyalty at Banking in Surabaya Using the SEM Method: Kualitas Layanan hingga Tingkat Kepuasan dan Loyalitas Pelanggan di Perbankan di Surabaya Menggunakan Metode SEM
No full textService quality in the banking sector has become a primary focus to ensure customer satisfaction and loyalty. This study aims to analyze the influence of service quality on customer satisfaction, customer satisfaction on customer loyalty, and service quality on customer loyalty at the Banking in Surabaya Branch. The sample obtained from the questionnaire consists of 160 customers. The data analysis technique used in this study is the SEM method, which analyzes the relationships between variables in a model. The SEM method also includes the role of a mediating variable, which is customer satisfaction, between service quality and customer loyalty. The results of this study indicate that service quality significantly impacts customer satisfaction, and customer satisfaction also significantly influences customer loyalty. Additionally, service quality has a direct impact on customer loyalty. Moreover, service quality indirectly affects customer loyalty through the mediating variable of customer satisfaction at the Banking in Surabaya Branch. The benefits of this research include developing business strategies for competitive advantage and strengthening the relationship between customers
Synergy of Organizational Citizenship Behavior, Employee Commitment, and Leader-Member Exchange in Improving Performance Through Organizational Trust at Election Commission: Sinergi antara Perilaku Kewarganegaraan Organisasi, Komitmen Karyawan, dan Pertukaran Pemimpin-Anggota dalam Meningkatkan Kinerja Melalui Kepercayaan Organisasi di Komisi Pemilihan Umum
No full textThis research aims to examine the impact of Organizational Citizenship Behavior (OCB), Employee Commitment, and Leader-Member Exchange (LMX) on employee performance, with Organizational Trust acting as a mediating variable, among staff of the General Election Commission across South Sulawesi. The study employed both descriptive and explanatory survey methods, using a cross-sectional design. The target population consisted of 448 employees from the provincial and district/city-level General Election Commissions across 24 regions in South Sulawesi. A proportional random sampling technique based on regional distribution was applied, resulting in a sample of 211 respondents, determined through the Slovin formula. Data analysis was conducted using Structural Equation Modeling (SEM) with the assistance of AMOS software. The findings revealed that: (1) OCB significantly and positively influences Organizational Trust; (2) Employee Commitment has a significant and positive effect on Organizational Trust; (3) LMX positively affects Organizational Trust; (4) OCB significantly enhances employee performance; (5) Employee Commitment also exerts a significant positive influence on performance; (6) LMX does not have a direct significant effect on performance; (7) Organizational Trust significantly influences performance; (8) OCB contributes positively to performance indirectly through Organizational Trust; (9) Employee Commitment positively impacts performance through Organizational Trust; (10) LMX exerts a significant indirect effect on performance mediated by Organizational Trust
Self-Efficacy as Key Mediator: How Knowledge Sharing and Internal Communication Boost Employee Performance: Kepercayaan Diri sebagai Mediator Utama: Bagaimana Berbagi Pengetahuan dan Komunikasi Internal Meningkatkan Kinerja Karyawan
No full textThis study aims to identify benchmarks for developing employee performance by examining the effects of knowledge sharing and internal communication on performance, as well as understanding the mediating role of self-efficacy in these relationships at PT Marinal Indoprima. Employing a quantitative approach, data were collected through Google Forms and interviews with 80 employees, determined using the Slovin formula from a total population of 369 employees. The collected data were processed using Smart-PLS software and analyzed through the SEM-PLS method, which allowed for the examination of complex relationships between multiple variables simultaneously. The findings reveal that employee performance is positively influenced by knowledge sharing, but not significantly affected by internal communication. Furthermore, the study demonstrates that self-efficacy mediates the relationship between knowledge sharing and performance, but does not mediate the relationship between internal communication and performance. Both knowledge sharing and internal communication were found to positively impact self-efficacy, and self-efficacy itself has a direct positive effect on performance. The results suggest that organizations should focus on enhancing knowledge sharing practices and fostering self-efficacy among employees to improve performance outcomes, while recognizing that internal communication alone may not directly drive performance improvements. Theoretically, this research contributes to the expansion of knowledge regarding performance escalation mechanisms in organizational settings and provides valuable insights into the complex interplay between communication practices, individual psychological factors, and performance outcomes in the context of Indonesian manufacturing companies.
University Industry Incubators: Igniting Global Startup Revolutions: Inkubator Industri Universitas: Memicu Revolusi Startup Global
No full textUniversities are pivotal engines of economic development, serving as the apex of the research hierarchy and the primary incubators of scientific knowledge that fuels entrepreneurial ventures. Despite this potential, the current collaboration between universities and the private sector falls short of expectations, leaving both parties under‑utilized. This study investigates how strategic cooperation between these actors can be strengthened and evaluates the feasibility of establishing research‑focused business incubators within universities to support private‑sector entrepreneurial projects. Guided by a novel philosophical framework that emphasizes systematic thinking and mutual social responsibility, the research adopts a mixed‑methods approach: a comprehensive literature review identifies best‑practice models; semi‑structured interviews with university administrators, faculty, and industry partners reveal prevailing obstacles and opportunities; and a Delphi panel refines a conceptual model for a university‑based research incubator. Findings indicate that the essential prerequisites—such as dedicated funding streams, interdisciplinary research clusters, technology‑transfer offices, and supportive policy environments—are already present in many institutions, yet they are often fragmented or under‑leveraged. Based on these insights, the proposed model recommends reallocating existing resources, synchronizing partnership timelines with regional development needs, and instituting formal mechanisms for joint project governance. Implementing such incubators promises to accelerate the translation of academic research into market‑ready innovations, boost private‑sector competitiveness, and generate broader societal benefits. The study thus offers a concrete roadmap for universities to become active catalysts of entrepreneurship, reinforcing their role as engines of sustainable economic growth
How Work-Life Balance Factors and Employee Performance are Systematically Reviewed Based on Moderation and Mediation Factors in the Digital and Hybrid Work Era? Bagaimana Faktor Keseimbangan Kerja-Kehidupan dan Kinerja Karyawan Dievaluasi Secara Sistematis Berdasarkan Faktor Moderasi dan Mediasi dalam Era Kerja Digital dan Hybrid?
No full textThis study aims to conduct a systematic review of the relationship between Work-Life Balance (WLB) and employee performance (EP), and to identify factors that moderate and mediate the relationship in the context of the digital and hybrid work era. The review was conducted by analyzing research literature from 2018-2024 published in the Scopus scientific journal. Inclusion criteria include studies that examine the relationship between WLB and EP, as well as the factors that influence the relationship. Exclusion criteria include studies that are not relevant to the digital and hybrid work context. Furthermore, article selection was carried out using the PRISMA approach and content analysis to extract key findings. The results of the review indicate that WLB has a positive relationship with EP, with several factors that moderate and mediate the relationship. Psychological well-being mediates the relationship between WLB and EP, while factors such as organizational support, workload, work flexibility, and technostress moderate this relationship. The theoretical implications of these findings are that they can broaden the understanding of the mechanisms that link WLB and EP in the digital and hybrid work era. Meanwhile, the practical implications of these findings can provide guidance for organizations in determining policies both in practice in human resource management (HRM) in an organization that supports employee WLB, so as to improve EP and achieve organization goals
Bibliometric Mapping Of The Literature On Ai In Workforce Recruitment: Visualization Of Trends And Scientific Collaborations: Pemetaan Bibliometrik Literatur tentang Kecerdasan Buatan (AI) dalam Rekrutmen Tenaga Kerja: Visualisasi Tren dan Kolaborasi Ilmiah
No full textThis study aims to explore the research landscape of artificial intelligence (AI) in recruitment and selection within human resource management by mapping publication trends, intellectual structures, and emerging themes. Using a bibliometric analysis of 404 Scopus-indexed documents and tools such as Bibliometrix and VOSviewer, the study examines scholarly output, collaboration networks, and thematic clusters from global research. Results show a rapid increase in publications since 2018, with a peak in 2024, driven by key technologies including machine learning, natural language processing, and predictive analytics. Emerging areas such as generative AI (e.g., ChatGPT), blockchain, and virtual reality are gaining traction, while ethical concerns around fairness, transparency, and algorithmic bias are becoming increasingly prominent. The research highlights South Asia, particularly India, as a leading contributor, though the field remains globally diverse. These findings provide a comprehensive overview of the evolving AI in recruitment domain, offering theoretical insights and practical guidance for HR professionals and policymakers. The study underscores the need for multidisciplinary, ethically informed approaches to ensure AI-driven recruitment is both efficient and equitable
Breaking the Badge: How Burnout and Compensation Shape Police Performance Through Job Satisfaction: Mengurai Masalah: Bagaimana Kelelahan dan Kompensasi Mempengaruhi Kinerja Polisi Melalui Kepuasan Kerja
No full textThis study investigates the effects of burnout and compensation on the job performance of personnel in the Surabaya Regional Police, with job satisfaction serving as a mediating variable. Using an explanatory research design and Structural Equation Modeling (SEM), data were analyzed from 84 respondents selected from a population of 518 officers using the Slovin formula. The findings reveal that lower levels of burnout and higher compensation significantly improve job performance, both directly and indirectly through increased job satisfaction. Specifically, reduced burnout enhances job satisfaction, which in turn boosts performance, while higher compensation not only increases satisfaction but also strengthens organizational citizenship behavior, further contributing to better performance. These results highlight the importance of addressing employee well-being and fair compensation in law enforcement organizations to enhance satisfaction and operational effectiveness. This research provides practical insights for human resource management in public security sectors aiming to improve workforce productivity and morale
The Improving Market Performance of MSMEs in Banyumas: Digital Marketing, Digital Accounting and Competitive Strategy: Meningkatkan Kinerja Pasar UMKM di Banyumas: Pemasaran Digital, Akuntansi Digital, dan Strategi Bersaing
No full textThis research aims to analyze the impact of digital marketing, digital accounting, and competitive strategies on enhancing the market performance of micro, small, and medium enterprises (MSMEs) in the digital era. Given the significant challenges and opportunities faced by MSMEs, this study explores how digital marketing can expand market reach and improve customer engagement, while digital accounting enhances financial transparency and operational efficiency. Additionally, competitive strategy is identified as a crucial factor in establishing a sustainable competitive advantage. The study focuses on MSMEs in Banyumas Regency, utilizing a sample of 106 respondents. Data analysis was conducted using Partial Least Squares (PLS) statistical methods. The findings indicate that digital marketing, digital accounting, and competitive strategy positively influence the market performance of MSMEs. This research underscores the importance of adopting digital technologies in MSME operations, demonstrating their effectiveness in facilitating various business activities and improving overall competitiveness