JBMP (Jurnal Bisnis, Manajemen dan Perbankan)
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170 research outputs found
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Job Insecurity, Engagement, and Mental Health: Drivers of Turnover Intentions at PT. Pos Indonesia: Ketidakpastian Pekerjaan, Keterlibatan, dan Kesehatan Mental: Faktor Pendorong Niat Pindah Pekerjaan di PT. Pos Indonesia
No full textThis study examines the effects of job insecurity and employee engagement on turnover intention, with mental health as a mediating variable, among employees at PT. Pos Indonesia. Using an associative quantitative approach and a saturated sample of 101 respondents, data were analyzed through Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results indicate that job insecurity does not significantly affect mental health or turnover intention. In contrast, employee engagement has a positive and significant impact on both mental health and turnover intention. However, mental health did not mediate the relationships between job insecurity or employee engagement and turnover intention. Notably, high levels of engagement appear to increase turnover intention, likely due to work-related pressure and unbalanced workloads. These findings suggest that while engagement is beneficial, it may also lead to negative outcomes if not managed properly. The study implies that organizations should focus on equitable workload distribution, implement mental health support programs, and monitor work-related stress to better retain high-performing employees
Peer-to-Peer Lending's Influence on Bank Performance: Core Capital Perspectives : Pengaruh Pinjaman Antar Rekan terhadap Kinerja Bank: Perspektif Modal Inti
No full textThe study intends to evaluate the influence of peer-to-peer lending (P2P lending) on banks performance, focusing on differences in core capital classifications. Using data from the Financial Service Authority and Bank Indonesia websites, the analysis spans the fourth quarter of 2021 to the third quarter of 2023. The results reveal that P2P lending negatively affects bank performance, with more significant adverse impacts observed in banks with lower core capital, categorized under KBMI 1 and 2, compared to KBMI 3 and 4. These findings underscore the need for regulatory policies tailored to address the vulnerabilities of smaller banks, including measures to promote consolidation and capital augmentation. This study offers valuable insights into the interplay between financial technology and banking regulations, providing practical implications for policymakers and stakeholders
Conventional Banking Super Apps: Perspectives from Generation Z: Aplikasi Super Perbankan Konvensional: Perspektif Generasi Z
No full textSuper Apps are versatile applications that integrate various financial services within a single platform. The Super Apps referred to in this research belong to conventional banks, such as Wondr by BNI, Bale by BTN, Livin' by Mandiri, BRImo by BRI, myBCA, and BYOND by BSI. Amidst an increasingly competitive financial landscape with the presence of digital banks and fintech, understanding Generation Z's preferences becomes crucial, given that they are the largest digital users and the banking industry's primary future market. This research endeavors to identify and analyze the factors influencing Generation Z's interest in using conventional bank Super Apps. The framework implemented is a quantitative associative approach; data was procured from 110 Generation Z respondents through purposive sampling. Multiple regression analysis was applied to the variables of convenience (X1), environmental influence (X2), service features (X3), digital experience (X4), bank reputation (X5), and promotion (X6) on the interest in using Super Apps (Y). The results show that convenience, environmental influence, digital experience, and bank reputation significantly affect interest. However, service features and promotion were not found to have a significant influence. These findings provide crucial insights for conventional banks in developing effective strategies to attract Generation Z
The Role of Strategic Partnerships in Organizational Success: A Case Study of a Men’s Clothing Factory in Najaf: Peran Kemitraan Strategis dalam Kesuksesan Organisasi: Studi Kasus Pabrik Pakaian Pria di Najaf
No full textThis study investigates the role of strategic partnerships in enhancing organizational success within a men’s clothing factory in Najaf Al-Ashraf, Iraq. Using a quantitative approach, 85 questionnaires were distributed to a random sample of employees, of which 80 were valid and suitable for analysis. Data were analyzed using SPSS v.26 and AMOS v.26 to examine the relationship between strategic partnerships, considering their key dimensions and organizational success. The results reveal a strong and statistically significant positive correlation between strategic partnerships and organizational success. Findings indicate that strategic partnerships significantly contribute to improved performance, operational efficiency, innovation, and overall achievement of organizational goals within the factory setting. The study concludes that fostering strategic partnerships is a critical factor in driving success in the men’s clothing manufacturing sector in Najaf Al-Ashraf. A key recommendation is for the factory to prioritize and actively develop strategic partnerships with suppliers, distributors, design collaborators, and other industry stakeholders to sustain long-term growth and competitiveness
Electronic Loyalty Flow: AI Chatbots are Changing Generation Z's Shopping Style: Aliran Loyalitas Elektronik: Chatbot AI yang Mengubah Gaya Belanja Generasi Z
No full textThis study investigates the impact of artificial intelligence (AI) chatbots and flow experience on e-loyalty within e-commerce platforms, specifically focusing on Generation Z Shopee users in Pontianak City, with customer satisfaction serving as a mediating variable. Employing a quantitative research design with a causal approach, data were collected through a questionnaire distributed to 200 respondents selected via convenience sampling. The analysis was conducted using Structural Equation Modeling (SEM) with SmartPLS 3.0, revealing a positive and significant relationship between AI chatbots and flow experience on both customer satisfaction and e-loyalty. Furthermore, customer satisfaction was found to mediate the relationship between AI chatbots, flow experience, and e-loyalty. These findings provide valuable insights for developing strategies to enhance consumer loyalty in e-commerce, contributing to a deeper understanding of the factors influencing e-loyalty and offering practical implications for e-commerce platform development
E-Commerce Evolution: Trust as a Catalyst for Consumer Choices: Evolusi Perdagangan Elektronik: Kepercayaan sebagai Katalisator Pilihan Konsumen
No full textThis study aims to analyze the relationship between consumptive behavior and consumer confidence in online shopping and its impact on entrepreneurship in the digital era. The research method employed is a quantitative survey, which involved distributing questionnaires to 300 respondents who actively engage in online shopping. The data obtained were analyzed using validity tests, reliability tests, and multiple regression analysis to identify the influence of all independent variables. The results showed that consumptive behavior significantly affects consumer confidence, which in turn influences entrepreneurial success in the digital marketplace. This highlights the importance of understanding consumer dynamics for businesses aiming to thrive in the evolving online shopping landscape
Local Fashion Shopping Preferences in Generation Z From Product and Ethnocentric Perspective: Preferensi Belanja Fashion Lokal pada Generasi Z dari Perspektif Produk dan Etnosentris
No full textThe development of fashion in the digital era is increasingly rapid, driven by the online shopping trend which offers convenience and flexibility for consumers, especially Generation Z. This study aims to examine the factors that influence the willingness of Generation Z in Indonesia to buy local fashion products, with a focus on consumer ethnocentrism, product evaluation, and perceived value. This research uses quantitative methods and uses a sampling technique, namely non-probability sampling. The sample in this study involved 207 respondents from Generation Z. The data analysis technique used was Partial Least Square analysis. The results of this research show a significant influence between product evaluation and consumer ethnocentrism on willingness to buy local fashion brands through perceived value. The perceived value variable is also a good mediator for the relationship between Product evaluation and consumer ethnocentrism in willingness to buy local fashion products. However, there is an insignificant direct relationship between product evaluation and consumer ethnocentrism with willingness to buy. The research results provide insight into strategies that can be adopted by local brands in facing competition and support increasing the competitiveness of local fashion products in the market
Managerial Ownership's Impact on Tech Firms' Financial Distress Risk: Dampak Kepemilikan Manajerial terhadap Risiko Kesulitan Keuangan Perusahaan Teknologi
No full textThis study aims to examine how profitability and leverage influence the likelihood of financial distress among technology companies listed on the Indonesia Stock Exchange (IDX) from 2022 to 2024, and whether managerial ownership moderates these relationships. Using a quantitative research design with 102 firm-year observations, panel data regression analysis was employed to test the hypotheses. The results show that higher profitability significantly reduces the risk of financial distress, while higher leverage increases it. Notably, managerial ownership strengthens both of these relationships—intensifying the protective effect of profitability and exacerbating the risk-enhancing effect of leverage. These findings suggest that while profitability supports financial stability, excessive debt remains a critical risk factor, and managerial ownership plays a dual role that can amplify both positive and negative outcomes. This highlights the importance of balanced financial policies and effective corporate governance in navigating the volatile, innovation-driven technology sector
Analysis of the Relationship Between Service Quality, Healthcare Facilities, Patient Satisfaction, and the Intention To Migrate BPJS Patients to Other Healthcare Facilities at Wonokusumo Health Center: Analisis Hubungan Antara Kualitas Layanan, Fasilitas Kesehatan, Kepuasan Pasien, dan Niat untuk Memindahkan Pasien BPJS ke Fasilitas Kesehatan Lain di Pusat Kesehatan Wonokusumo
No full textThe increasing number of patient visits at the Wonokusumo Community Health Center demonstrates the importance of first-level healthcare facilities (FKTP) as the frontline of the National Health Insurance (JKN) service. Wonokusumo Community Health Center experienced a decline in patient satisfaction, leading to a desire to migrate to other healthcare facilities. This study aims to analyze the relationship between service quality and healthcare facilities on patient satisfaction and their impact on BPJS patient migration intentions. A quantitative approach was used with the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method. The sample consisted of 252 BPJS patients using Maternity and Child Health (KIA) clinic services, selected using the purposive sampling technique. The results showed that service quality had a p-value of 0.003 and health facilities had a p-value of 0.007, both significantly influencing patient satisfaction, while patient satisfaction significantly influenced the desire to migrate with a p-value of 0.000. Health facilities and service quality did not significantly influence the desire to migrate for BPJS patients, with p-values of 0.161 and 0.101, respectively. This study provides important implications for the management of community health centers, focusing on improving service quality and facilities to maintain patient loyalty
Enhancing Marketing Efficiency through Agility in the Telecommunications Sector: The Case of Asia Cell in Baghdad: Meningkatkan Efisiensi Pemasaran melalui Ketangkasan di Sektor Telekomunikasi: Kasus Asia Cell di Baghdad
No full textThis study examines the role of agile marketing in enhancing marketing efficiency within the telecommunications sector, specifically focusing on Asia Cell in Baghdad, Iraq. Addressing a critical theoretical gap, this research explores key dimensions of agile marketing—including iterative experimentation, cost efficiency in core operations, and enhanced communication dynamics—and their strategic implementation in emerging markets. Employing a quantitative approach, data were collected from 104 respondents to analyze the impact of agile marketing practices on overall marketing efficiency. The findings indicate that agile marketing significantly improves operational effectiveness and responsiveness, providing valuable insights for telecommunications companies aiming to thrive in competitive environments