4473 research outputs found
Sort by
Assessing the Role of Non Governmental Organizations in Addressing Unemployment in Tanzania: An Experience from Kinondoni Municipality, Dar es Salaam.
No full textUnemployment is a global phenomenon that requires the involvement of multiple stakeholders, including Non-Governmental Organizations (NGOs). The overall objective of the study was to assess the roles of the selected NGOs in addressing unemployment in Kinondoni Municipality, Dar es Salaam. Specifically, the kinds of interventions provided by NGOs, impacts of interventions, and challenges encountered in their work. The study used a mixed method structured descriptive research design, based on both quantitative and qualitative data. A sample was obtained through both probability and non-probability techniques, whose combined
total included 216 respondents and five program officers from the selected NGOs. Quantitative data were analyzed using SPSS, while qualitative data used thematic analysis. Study findings indicated that NGOs significantly contribute to employment
promotion interventions, including entrepreneurship support (82.3%) and vocational training (53.6%). All of which improved beneficiaries' knowledge and skills (79.8%); collected employment outcomes increased from (35.5% to 88.7%); and
incomes had slight increases (52.7%). Major challenges included unreliable funding and changing government policy. While NGOs support government efforts to address unemployment, organizations have collective limited reach. The study
recommended securing reliable funding sources to support employment interventions, while increasing the participation of NGOs to address unemployment.
Key Words: Unemployment, NGOs, Vocational Training, Entrepreneurship Support, Skills Development, Kinondoni Municipality
Improved Livelihood of Angaza Women Groups through Bar Soap Product at Twabhagondozi Village Kibondo District Kigoma Regional Tanzania.
No full textThe project aimed to improve the livelihoods of the Angaza Women Group in Twabhagondozi Village, Kibondo District, Kigoma Region, through the production and sale of bar soap. A community needs assessment identified key challenges, including lack of capital, entrepreneurial skills, access to healthcare, machinery for processing raw materials, and poor product quality. Data was collected using questionnaires, interviews, observation, and document analysis, and analyzed both qualitatively and quantitatively using Excel and SPSS. The surveyed population in this study was women with retail activities as the only source of income for their family
or household. The basic survey excluded employed women and those with whole trades and big shops around the area. The total population of women who responded to the questionnaire is 80 out of the total population of women in the villages, and the sample size is 44. Out of these ten women, members were selected to form the group by considering special criteria such as demographic factors, location, and experiences. There is an opportunity for soap products due to the project objective set, such as expanding their sales after training and capacity building, and hence improving the
income and livelihood of the women's groups and community with an indirect benefit. The Angaza women's group is developed, organized, and registered with the government at the district level.
Keywords: Improved livelihood, women's group, bar soap product projec
The Effect of Corporate Governance Practices on Company’s Financial Performance.
No full textThis research sought to examine the effect of corporate governance practices on company’s financial performance in Tanzania. The specific objectives were to determine the effect of transparency, independence and accountability on company’s
financial performance. The study used a quantitative research approach using a cross-sectional design. The study used stratified random sampling where employees were grouped and then randomly picked to participate in the study. Primary data
were collected using self-administered questionnaires. A total of 90 completed questionnaires were returned. Descriptive and inferential statistics were computed to describe characteristics of each study variable. Multiple regression analysis was used to establish causal relationships between variables. The study findings indicated that Transparency, Independence and Accountability have positive effect on company’s financial performance. The study concludes that transparency, independence and accountability are crucial for enhancing financial performance. The study recommends that the management should disclose profit and loss and other relevant
information to stakeholders to ensure there is transparency within the company’s operations, clearly define the roles of employees, have proper composition of the board and comply to the company’s mission, values, goals to ensure there is
accountability and emphasize operating structure to each board member and committee in all aspects that aid independence within the company’s operations.
Keywords: Financial Performance, Accountability, Independence, Transparenc
Accessibility of Sign Language Services to the Hearing Impaired Community in Television : The Case of Independent Television (ITV) and Tanzania Broadcasting Corporation (TBC 1)Accessibility of Sign Language Services to the Hearing Impaired Community: The case of Independent Television (ITV) and Tanzania Broadcasting Corporation (TBC 1).
No full textThis study assessed accessibility of sign language services to the hearing impaired community in television media in Tanzania with reference to Independent Television (ITV) and Tanzania Broadcasting Corporation (TBC1). The study was guided by general objective and specific objectives used a case study research design with application of both qualitative and quantitative methods. Stratified and purposive sampling techniques were employed to 101 hearing impaired respondents and the method used to collect data was questionnaire. In- depth interviews was another collection method used to collect data to 4 sign language interpreters’ respondents and 3 respondents from the management crew. The findings revealed that, the concentration of sign language services in one program at 62(61.38%) compared to the next highest at 9(8.9%) which highlighted a lack of variety in accessible programming. About coverage of essential information, the majority 46(45.54%) respondents felt that sign language services rarely covered all essential information in programs, with 18(17.82%) indicating coverage was adequate only sometimes. Only 16% felt information was always adequately covered suggesting substantial gaps in providing full accessibility. The findings showed that satisfaction levels of the interpretation service varied, with 7.92% reporting they were very satisfied,
28.71%satisfied, and 16.83% feeling neutral. However, dissatisfaction was notable, with 25.74% dissatisfied and 9.98%very dissatisfied. The study revealed that, with
72(71.29%) of respondents reporting technological challenges, while 12(13.86%) did not experience such challenges which indicates that when the technology is functional and appropriately utilized, it is possible to deliver satisfactory services. The study recommended that, there is a need for a more widespread implementation of sign language services across all channels and programs to increase accessibility.
Also focus should be on enhancing the quality and comprehensiveness of the information provided through sign language to better meet the needs of the hearing impaired community.
Keywords: Sign Language, sign language services, hearing impairment, Sign Language Interpretation, Deaf, Hearing Impaired, Television, Media
Factors Influencing Sustainable Customer Relationships in the Local Government Authorities: A Case of Dodoma City Council.
No full textThe study assessed factors influencing sustainable customer relationships in the Tanzania Local Government Authorities focusing on Dodoma City Council. Specifically, the study examined the influence of communication channels, service
digitalization and employee engagement on sustainable customer relationships. Social exchange theory and stakeholder theory were employed. The study adopted a positivist approach and employed a quantitative research method with descriptive
research design and survey strategy. The study surveyed 340 employees, collecting primary data via closed-ended questionnaires and secondary data through document reviews. SPSS program was used for data analysis, employing descriptive and inferential statistics to interpret findings. Findings showed that communication through various channels, including email, phone and in-person interactions are effective in fostering sustainable customer relationships. Findings revealed that the availability of online services significantly enhances convenience and accessibility
for customers. The study found that the recognition and appreciation of employees contribute to the organization's perceived culture and values, fostering long-term
relationships with customers. The study found that communication channels and service digitalization positively influence sustainable customer relationships but employee engagement showed no statistically significant impact. The study recommends that Dodoma City Council prioritize enhancing communication channels to strengthen customer relationships. Future research should explore how external factors such as economic fluctuations and regulatory changes shape customer expectations and interactions with government.
Keywords: Communication Channels, Service Digitalization, Employee Engagement
Exploring Gender Disparities in Public Leadership: Analyzing the Gender Ratio and Underlying Factors.
No full textThis study examines gender disparities in public leadership, focusing on the underlying factors that shape leadership styles, behavioral challenges, and governance outcomes among male and female leaders in Songea Municipal Council.
Guided by the sex role theory, the study employed an explanatory sequential mixedmethods design, integrating quantitative and qualitative approaches for comprehensive analysis. Quantitative data were collected from 331 respondents, representing an 86.2% response rate, using structured questionnaires. These findings were complemented by qualitative interviews with selected leaders to capture in
depth perspectives. A purposive and stratified random sampling procedure ensured diverse representation across gender and leadership positions. Findings revealed significant gender imbalances, with 75.23% of leadership roles held by men,
underscoring persistent systemic barriers to women’s representation. Female leaders were found to exhibit participatory and transparent leadership styles that foster
collaboration and morale, whereas male leaders leaned toward hierarchical and autocratic approaches. Challenges such as work-life balance and cultural stereotypes disproportionately affected female leaders. The study concludes that leadership styles in public institutions are strongly shaped by societal norms, organizational structures, and policy frameworks that perpetuate inequality. It recommends policy reforms to
strengthen gender equity, mentorship initiatives, and inclusive organizational cultures to enhance women’s representation and effectiveness in leadership roles.
Keywords: Gender Disparities, Public Leadership, Leadership Styles, Sex Role Theory, Gender Equity, Organizational Governance
Effect of ICT Competency on Employees’ Performance at Higher Education Student’s Loan Board.
No full textThis study determined the effect of ICT competency on employees’ performance at higher education student’s loan board in Tanzania. The study was guided by three objectives; to determine the relationship effect of information management, digital communication and internet skills competencies on employee performance at HESLB.The resource-based view theory and technological acceptance model were
employed. Positivist research and quantitative approach were applied in this study. Explanatory research design was equally used. A sample of 103 respondents was stratified random sampled from a population of 134 higher education student loan
board members in Tanzania. Data collection was conducted only through structured questionnaires. Descriptive statistics and multiple regression analysis served as instruments for data analysis. The study revealed that all independent variables
information management competency, digital communication competency, and internet skills competency exhibited a positive and significant correlation with employee performance at HESLB. In conclusion, the study highlights that ICT
competency plays a significant role in enhancing employee performance at the Higher Education Student’s Loan Board emphasizing the need for targeted training and infrastructure improvements to foster greater efficiency and effectiveness in
organizational operations. Therefore, the study recommends that HESLB should invest in targeted information management training programs. Also, HESLB should prioritize digital communication skills training to improve employees' proficiency. Lastly, HESLB should focus on enhancing employees' internet skills competency.
Keywords: ICT Competency, Information Management Competency, Digital Communication Competency, Internet Skills Competency, employee performance
Effect of Business Process Re Engineering on Organizational Performance at Medical Store Department in Tanzania.
No full textThe study determined the effect of business process re-engineering on organizational operational performance at medical store department in Tanzania. Four objectives guided this study; to determine the relationship effect of cost effectiveness, supply chain performance, resource utilization and operational flexibility and organizational operational performance at medical store department. The Theory of Constraints was used to guide this study. positivist philosophy, quantitative approach and explanatory research design were employed. A sample of 87 respondents were drawn from a population of 121 using stratified random sampling technique. Data collection tool of structured questionnaire was used while descriptive statistics and multiple regression analysis were used as data analysis instruments. The findings revealed that all four independent variables cost effectiveness, supply chain performance, resource utilization and operational flexibility were positive and statistically significant related to MSD organizational operational performance. Hence the study conclude that business process re-engineering significantly enhances organizational operational performance at the Medical Store Department in Tanzania. Basing on the findings it is recommended that the organization adopt strategic cost management practices, Also, MSD to adopt advanced supply chain technologies, Moreover, MSD implement strategic planning and allocation of financial, human, and material resources. Lastly, MSD to adopt adaptive supply chain strategies, such as real-time inventory tracking and demand forecasting.
Keywords: Business Process Re E Engineering, cost effectiveness, supply chain performance, and operational flexibility organizational performanc
Safeguarding the Security of Information Systems through ICT Policies in Public Higher Learning Institutions in Tanzania.
No full textThe increasing digitalisation of academic and administrative operations in Tanzania’s public higher learning institutions (PHLIs) has heightened their vulnerability to cyber threats, underscoring the critical need for effective Information and Communication Technology (ICT) policies. Despite the government's provision of a general security framework through the e-Government Authority (eGA), existing policies lack specificity for the unique environment of PHLIs. This study addresses that gap by evaluating the effectiveness of current ICT policies in securing information systems and proposes a tailored security policy framework. Using a mixed-methods approach, the research examined a population of 2,727 respondents, with a stratified sample of 436 drawn from eight PHLIs, including administrators, IT staff, and system users. Data were analysed using descriptive statistics, Automatic Linear Modeling (ALM), and Partial Least Squares Structural Equation Modeling (PLS-SEM). Key findings revealed that demographic factors like age and education significantly influence compliance, while work experience does not. Moreover, compliance is strongly supported by a positive work environment (i.e., leadership support and resource availability) and effective policy management practices such as frequent training, regular audits, and user engagement. The study culminates in the development of a new, context-specific information systems security policy framework, and recommends that institutions review and update their ICT security policies every four years. These findings have vital implications for policymakers, institutional managers, and ICT professionals, offering a roadmap to strengthen the security posture of Tanzania's public higher education sector.
Keywords: Digitalization, operations, Tanzania’s PHLIs, cyber threats, ICT policie
The Role of Counseling Service in Addressing Students’ Psychosocial Challenges in Secondary Schools in Muleba Tanzania.
No full textThis study examined The Role of Counseling on Students’ Psychosocial Challenges in Secondary Schools in Muleba Tanzania. The study was conducted in Muleba district specifically in secondary schools. Three objectives guided this study which are:- to explore the availability of counseling services provided in secondary schools within Muleba District, to examine the impact of counseling on addressing students’ psychosocial challenges in secondary schools in Muleba District and to identify the key obstacles hindering the effective delivery of counseling services aimed at supporting students' psychosocial in secondary schools in Muleba District. The study adopted pragmatism philosophy, Qualitative approach and Survey research design. The sampled population of the study was 219 people of whom were students, teachers and other officers at the ward and district levels. Qualitative data analysis was approached through content and thematic analysis. The study revealed that counseling services in secondary schools in Muleba are underdeveloped and lack structured implementation. Most schools lacked formal student counseling committees, indicating poor institutional frameworks for offering support which in turn hindered proper psychosocial counseling services. The findings highlighted the significant role counseling plays in helping students cope with school life, especially during transitional stages like joining Form one and help in addressing underlying psychosocial issues that hinder learning. Major challenges included the lack of dedicated counseling rooms, insufficient time allocated for counseling sessions, lack of special counseling clinic days and limited support from school administrations. Based on the study findings, it is recommended that joint efforts from various stakeholders including the government, NGOs, civil societies, the media, and the broader community are necessary to improve counseling services in secondary schools