Jurnal Manajemen Pelayanan Kesehatan
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    ANALISIS MUTU DOKUMEN PERENCANAAN STRATEJIK RUMAH SAKIT UMUM DAERAH: HASIL PELATIHAN MANAJEMEN STRATEJIK DI INDONESIA

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    ANALISIS PENERIMAAN DARI PELAYANAN PASIEN PESERTA PT. ASKES INDONESIA DI RUMAH SAKIT UMUM PUSAT DR. SARDJITO YOGYAKARTA TAHUN 1995, 1996, 1997

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    ANALISIS FAKTOR-FAKTOR PENYEBAB KEGAGALAN JPKM BERDASARKAN SIKAP PESERTA DAN MANTAN PESERTA: STUDI KASUS DI KABUPATEN SLEMAN

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    Dari Evidance Based Medicine Menuju Evidence Based Public Health Policy

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    Pemanfaatan Buku KIA Sebagai Materi Penyuluhan Dalam Pelayanan Antenatal Oleh BIdan Puskesmas Di Kota Bengkulu

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    Kepemimpinan Klinik - Peran Dan Tantangan Manajer Rumah Sakit Dalam Peningkatan Mutu Pelayanan Kesehatan

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    Survey Kepuasan Pengguna Jasa Pelayanan Kesehatan Perjan Rumah Sakit Sanglah Denpasar

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    Pengembangan Manajemen Kinerja Perawat dan Bidan sebagai Strategi dalam Peningkatan Mutu Klinis

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    PENGALAMAN DAN HARAPAN PASIEN YANG MENJALANI HEMODIALISIS DI RSUD RATU ZALECHA MARTAPURA

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    Background: Optimum care for chronic diseases should begiven a major attention. Hospitals have strategic roles inproviding health services, particularly for patients with chronicdiseases who require hemodialysis that is only available at thehospital. In this unit, interpersonal relationship between thepatient and nursesis critical for the success of this long-termtherapy. The patient-nurse interaction will then shapepatients’experiences and hopes.Objective: This study aimed to explore experiences andexpectations of patients undergoing hemodyalisis care at theHemodialysis Unit of Ratu Zalecha Hospital.Method: The research employed a qualitative study. Datawere obtained from in-depth interviews with eight patients,supported by an open observation, and the respondents wereselected purposively. The following criteria were used to selectthe patients: age, sex, duration of hemodialysis treatment andsource of payment. Data were first transcribed and thenanalyzed using open coding.Result: Patients’ experiences during hemodialysis treatmentwere divided into physiological, clinical, psychological, socialand spiritual experiences. These experiences shaped patient’shopes, consisted of individual, information, daily living andnursing care expectations. Information played a central role tocontinue hemodyalisis care and there was a major reliance oncare providers to give adequate information to support thepatients.Conclusion:This study identified patient experiences andhopes that should be taken account to improve hemodyalisiscare. In the future, it is recommended for hospitals to initiateimplementation of a chronic care model at a microsystem levelin order to integrate patient experiences and hopes into currentservices.Keywords:patient experience, hope, hemodialysis, qualitativestud

    MEMPERBAIKI KONDISI KESEHATAN DAN KESELAMATAN KERJA SEKTOR INFORMAL MELALUI PROGRAM

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    Population and labor force growth in the urban impact onvarious social issues, environment and employment. Due to thelimited abilityof the formal sector to absorb labor, then comesthe work of the informal sector which is considered as a safetyvalve in employment. Until now the occupational health andsafety (OHS) conditions of the informal sector is very poor.The problems of OHS in informal sectors are: lack of understandingof OHS, have no health insurance, not officially registered,and no compensation due to occupational accidents andoccupational related diseases. The government has launcheda program of protection and health services to the poor andnear poor (Jamkesmas), however this effort is still being feltnot quite successful and has not touched the health and safetyaspects of the informal sector. Large companies are alreadyimplementing health and safety management systems workthrough the CSR program is one of the most strategicalternatives in improving the occupational health and safetycondition of informal sector.Keywords: occupational health and safety in informal sector,corporate social responsibilit

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    Jurnal Manajemen Pelayanan Kesehatan
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