Policy & Governance Review
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The Importance of A Multistakeholder Perspective in Mapping Stakeholders' Roles Toward City Branding Implementation
Full text linkThis study aims to examine the perception of multi-stakeholder in implementing city branding programs and how they can collaborate across actors to support the implementation of city branding. The importance of stakeholders in implementing city branding has been widely discussed. However, the relationship between multi-stakeholder tourism is still under-explored. Therefore, this study emphasises the importance of multi-stakeholder perceptions in determining how each stakeholder can influence campaign implementation. This study uses a qualitative method by conducting in-depth interviews with relevant stakeholders: the government, the private sector, destination management staff, tourism associations, academics, and the general public. Using the Jakarta branding campaign, Enjoy Jakarta, this study finds that several crucial factors influence the Enjoy Jakarta campaign. These factors are stakeholder collaboration, departmental coordination, public management, attraction, promotion and accessibility. This study proposes stakeholders' role mapping in improving the implementation of Enjoy Jakarta programs
Local Level Collaborative Governance for Pandemic Responses: Unpacking A Case in Bangladesh
Full text linkResponsive governance during the COVID-19 pandemic became a severe challenge for countries worldwide. With a relatively poor healthcare structure, Bangladesh performed moderately well in managing the first wave of the pandemic (March â€" December 2020). With substantive policy and decision-making support from the Centre, local governments collaborated with various relevant actors to enhance their pandemic- related services. In this background, this research used an integrative framework to study a case of local-level collaborative governance â€" the Saturia Model. Based on the authors' experience, reflections and review, this analysis explores various socio-economic and environmental factors behind the effectiveness of this collaboration in containment policies and providing support services to vulnerable groups. Findings indicate that coordination between state and non-state actors, resource mobilization, access and communication, community engagement and the adaptative capacity of the government are vital for making such collaborations work in a crisis. The lessons are valuable for prospective understanding and policy interventions
The Power of Policy Entrepreneur in Disability- inclusive Policy-Making
Full text linkThis research aims to describe the power of policy entrepreneurs in disability-inclusive policy-making. Disability-inclusive policy in the Jember Regency of East Java, Indonesia, is a result of a thirteen-year- long struggle of the disability groups. Their struggle started as a series of demonstrations, petitions, and hearings with the Regional House of Representatives and the Regent. It then continued with a series of debates and negotiations with the policy-makers. This descriptive- qualitative research utilized Kingdon’s multiple stream framework analysis to capture the stipulation of Regional Regulation Number 7 of 2016 on the Protection and Fulfillment of the Rights of Persons with Disabilities. The informants were six disabled persons and two former members of the Regional House of Representatives. The study finds that the problem stream was raised through demonstrations, petitions, and hearings; the policy stream was done through efforts to include the draft of the disability act in the regional legislative program. Policy windows took place during the momentum initiated by the stipulation of a nationwide disability-inclusive policy by the state government, and, finally, policy entrepreneurs act through lobbies and negotiations. This study concludes that the disability policy-making process in Jember Regency was influenced by the strong power of policy entrepreneurs. Disability groups and the Regional House of Representatives as a policy entrepreneur force acted quickly to take advantage of the open policy window momentum, and, finally, the policy maker ratifies local regulations regarding the protection and fulfillment of the rights of persons with disabilities
Citizen Satisfaction with Public Service: What Factors Drive?
Full text linkUnderstanding citizens’ satisfaction with public service is crucial for effective and efficient governance. In this milieu, this paper intended to examine the factors that drive citizen satisfaction with public service. Data on this topic were taken from the Nepal National Governance Survey 2017/18, and analyzed using a logistic regression model. The findings revealed that compliance with the rule, responsiveness, prompt service delivery, receiving service own self, and hassle-free service have a positive effect on citizen satisfaction, whereas paid/asked bribes and service attempts have a negative effect. Hence, cautious intervention in these factors is pivotal to ensure higher citizen satisfaction with public service
A Problem Waits: Is it True that Resource-Based Theory (RBT) is an Empty Tautology?
Full text linkResource-based theory (RBT) has gained its maturity as a theory, and it has heavily shaped the path of research in the organization and management field. However, RBT has been criticized due to its quality and deemed to be a theory that is tautological. This study explores the evolution of resource-based theory (RBT) using the Thomas Kuhn cycle. Employing a critical literature review approach, this study identifies all articles related to RBT in the organization and management field from 1959 to 2021 and finds 141 articles. The findings have demonstrated that RBT has evolved, and it has become a better ‘puzzle solver’ as it provides a more comprehensive theoretical lens to analyze broader phenomenon of organization, particularly concerning its competitive advantage. Nonetheless, the study also sheds some light on the potential weaknesses of RBT. Inclusiveness of RBT is suggested to be a sign of tautology as the theory has a very broad definition of resources hence can embrace all phenomena in the field of organization’s strategic management. In addition to that, scholars find difficulty to define or operationalize several key concepts in RBT leading to obstruction in its ability to be tested empirically. And the vagueness of concepts creates a tautology problem in RBT that the theory cannot be verified or falsified. Thomas Kuhn suggests that theories can be developed, thus, despite its current weakness, RBT can still be improved by increasing accuracy of its key concepts. From the analysis, this study develops a theoretical recommendation regarding the use of RBT theory particularly in public administration research
A Comparative Policy for the COVID-19 Emergency Management of Frontline Health Workers in Selected African Countries
Full text linkHealth workers are often exposed to health risks and danger in the discharge of their duties. This is especially distressing during the COVID-19 pandemic. This study employs a multiple case study design to investigate the COVID-19 emergency management of frontline workers in South Africa, Kenya, Ghana, and Nigeria. The findings from the study reveal that governments in the selected countries prioritize the response phase of the emergency management theory over the mitigation and preparedness phases. The response phase was meted with inevitable consequences. Health workers feared risking their lives, and the majority threatened to abandon their jobs due to insufficient personal protective equipment (PPE) and welfare support. The study concludes that the government should prioritize all the phases of emergency management instead of focusing on the response phase, which involves the use of both human and financial resources on an overwhelming pandemic. They should have prepared the frontline workers adequately and equipped their health systems in preparation for any impending epidemic
DKI Jakarta’s Odd-Even Transportation Policy Formulation from The Perspective of Evidence Based Policy
No full textThis research describes the policy formulation of the odd-even traffic restriction system in DKI Jakarta from the perspective of an evidence- based policy. The odd-even policy seeks to solve congestion and environmental problems due to using private vehicles that have not been fully resolved. The researchers used the concept of evidence-based policy (Head, 2008) to understand three dimensions of evidence, namely political knowledge, scientific (research-based) knowledge, and practical implementation knowledge. The researchers used the post-positivist paradigm in this study to obtain a holistic analysis and to understand the possibility of other variables not discussed in previous theories through in-depth interviews and literature studies. The results show there was stakeholder involvement in the systemic-participatory process limited to NGOs and academics. Meanwhile, business interest groups were reactively involved through mass media support. The Transportation Department of DKI Jakarta had used data and information in the traffic restriction policy formulation with the odd-even system. Limitations in data resulted in the inability to provide a holistic picture related to traffic conditions and the effects of the odd-even policy implementation in DKI Jakarta. Practically, the odd-even policy formulation had shaped the preparedness of the implementing instruments in the odd-even policy implementation. Meanwhile, theoretically, this study found two determinant factors in the formation of political knowledge not stated by Head (2008), namely legal certainty and mass media role
Promoting Participatory Budgeting Practices in Indonesia: Lessons from Malang City
Full text linkThis study aims to analyze community participation in the process of development planning and APBD formulation in Malang City. This research uses a qualitative approach and the data is sourced from document studies, literature studies and in-depth interviews with informants selected by a purposive method. The results show that even though the process of dialogues in the implementation of Musrenbang RKPD has been well involving various elements of society in order to plan the development of the regions, the final decision remains dominant in the government hands. Moreover, the spaces of community participation in the post-musrenbang stage are also known to be inadequate. There are four factors hampering the community participation: low political commitments of the government elites, not yet optimal channels of the community participation, less supportive government bureaucrats, and lack of public awareness. There are four strategic efforts to strengthen the community participation: provide political education to civil society, implement the community aspiration ceiling in the Musrenbang RKPD, form the community forum in the post-musrenbang stage, and implement a public planning and budgeting system that supports the principles of good governance
Bureaucratic Reform by Building Trust in Citizens: Best Practices from Local Online Complaints
Full text linkThe purpose of this study is to provide an overview of the success of the Banyumas Complaint Outlet (Lapak Aduan Banyumas/ LAB) in increasing public trust in the government. One of the goals of bureaucratic reform is to build citizens’ trust, but it is rarely discussed how the bureaucracy initiates bureaucratic reform by building trust in citizens. This research used qualitative research methods, data collection techniques used are interviews, observation, and documentation. The data analysis techniques used were interactive data analysis and content analysis. LAB offers a framework that gives trust to the public to complain, many complaints from the public will create external pressure from the bureaucracy to make improvements to bureaucratic performance. Performance improvements of the bureaucracy will increase public trust. The increase in public trust in the government is evidenced by the high interest of citizens to provide suggestions and input to the government regarding public services or facilities. A simple complaint system and quick response has proven to strengthen public trust. Bureaucratic reform can be started by earning citizens’ trust