JAKPP (Jurnal Analisis Kebijakan & Pelayanan Publik)
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Effectiveness of the Integrated Administrative Information System (PATEN) in Public Service
Full text linkProblems related to population administration and civil registration, such as identity falsification and duplicate data due to lack of accurate details of population data documents, the process of obtaining a Population Identity Card and issuing a civil registration certificate still takes a long time because the data input process is still done manually. In this regard, the Garut Regency government, in this case the Tarogong Kaler District, is trying to collect valid population data so that it can develop mapping to overcome this problem. Currently there is an information system that makes it easier to provide services for creating and issuing resident document certificates, namely by implementing a website-based integrated administration service system or PATENT. This research aims to analyze Effectiveness of the Integrated Administrative Information System (PATEN) in Public Service. This research uses a qualitative descriptive type of research with four informants. Data collection techniques start from direct observation, interviews, and documentation. The data analysis techniques used are data collection, data reduction, data presentation and drawing conclusions and verification. The results of the research show that the community can enjoy the quality of services provided in Tarogong Kaler District. This can be seen from several things. The reliability dimension can be seen from the district operators who are reliable in providing services to the community. The responsiveness dimension related to the ability to respond is said to be good if the PATENT system has immediate disruption. can be overcome by not reducing services to the community. The obstacles are that the availability of human resources is still insufficient, as well as the need for socialization to the community about understanding the system
Governance and Resilience: Unpacking Policy Decisions in Mamuju’s Earthquake Aftermath
Full text linkThe study is aimed at knowing government decisions to make post-earthquake recovery in the city of Mamuju, where decisions have become binding policies and have become basic concepts in the restoration practice of the Mamuju city. The method used is researchers is descriptive research using a qualitative approach. The approach to this study is a narrative description because it is directed to illustrate the facts with scientific & academic arguments. The results of the provincial government\u27s policy research in the reconstruction of the city\u27s Mamuju following the earthquake\u27s efforts, such as the allocation of the public budget (APBD), the structural improvements of the office building with bracing and jacketing concepts, provide financial assistance to disaster affected communities, the formation of working groups (POKJA), and finally the reconstruction of the affected areas. Policies adopted by governments have been carefully thought out by stakeholders to accelerate recovery. The government issued swift and precise decisions, as they were pushed by the circumstances and conditions following the earthquake hit the city of Mamuju. The policies issued by the government are well considered. Because the essence of the policy itself is the decisions governments make to simply achieve a common goal
Strategi dan Implementasi Kebijakan Program Sustainable Development Goals (SDGs) untuk Pengentasan Kemiskinan di Desa
Full text linkPenelitian ini bertujuan untuk mengetahui program dalam mengentaskan kemiskinan dalam perspektif ekonomi melalui SDGs Di Kabupaten Bone. Dengan mendeskripsikan pemerataan ekonomi, akses pelayanan yang merata serta memberikan jaminan atas terjadinya bencana yang akan berdampak pada kerugian secara ekonomi masyarakat. Adapun metode yang digunakan dalam penelitian ini adalah pendekatan kualitatif dengan mendeskripsikan program SDGs dalam mengentaskan kemiskinan di Kabupaten Bone Desa Massangkae. Proses pengumpulan data dilakukan dengan cara observasi, wawancara dengan informan kunci dan melakukan dokumentasi. Dengan demikian maka diperoleh hasil penelitian bahwa pemerintah Desa telah melakukan upaya dalam mengetaskan kemiskinan yang terjadi dengan langkah strategis melalui peningkatan pendapatan masayarakat kurang mampu; memberikan jaminan dan kemudahan dalam mengakses pelayanan pada pemerintahan desa; memberikan jaminan dan perlindungan terhadap masyarakat dari berbagai ancaman bencana; dengan beberapa indicator tersbut sehingga pemerintah desa memiliki peranan yang sangat kuat dalam meningkatkan kesejahteraan masyarakat. Namun, dalam implementasi kebijakan tersebut masih membutuhkan koordinasi lintas stakeholder yang memiliki keterkaitan dan kewenangan karena kemiskinan merupakan masalah secara multidimensi. Sementara itu implikasi penelitian ini kedepan diharapkan agar dilakukan kajian secara lebih komprehensif terutama metode yang digunakan dengan lokasi penelitian yang menjangkau daerah yang lebih besar
Ethical Standards and Accountability of Election Organizers in Handling Code of Ethics Violations in Makassar City
Full text linkThe election organizing organization is one of the objects of public administration studies with problems related to ethics and accountability. If the ethical discourse in organizations revolves around the relationship between individuals, values, and the environment, then leadership can be seen as distilling those factors in an individual. One of the district/city-level election organizers, namely the Makassar City KPU, has a significant number of cases of ethical violations by ad hoc bodies. This violation indeed cannot be separated from the leadership of the Makassar City KPU in handling it. This research uses qualitative methods with a case study design. Data collection techniques are carried out by in-depth interviews and document studies. Data was analyzed using the Miles and Huberman model of data reduction, data presentation, and conclusions. The results showed that the Makassar City KPU is still partial in showing the characteristics of ethical leadership by Trevino et al. (2003) in the aspects of setting ethical standards and accountability. This is because the Makassar City KPU generally has moral standards and rules for handling ethical violations contained in PKPU No. 8 of 2022. However, the Makassar City KPU still needs to comply with these rules. This is shown from several cases of ethical violations, where the Makassar City KPU was again reported to the DKPP based on procedural non-compliance with KPU Decree No. 337/HK.06.2-Kpt/01/KPU/VII/2020, which contains related to handling violations of the Code of ethics by ad hoc bodies. In addition, implementing ethical standards and managing ethical violations must also be based on local culture, namely siri\u27 culture in the people of Makassar. However, this has not been practiced well by the Makassar City KPU, so it is prone to causing miscommunication and offense between parties
Gender Discrimination and Organizational Performance In Public Hospitals In Abia State, Nigeria
Full text linkGender inequality is widespread in Nigeria, resulting in women facing unequal opportunities and repercussions. The research focused on organizational efficacy and gender discrimination inside public hospitals in Abia State. This study examines the impact of gender discrimination on organizational performance in public hospitals in Abia State. This study employed a quantitative research methodology, utilizing questionnaires for data collection. The study\u27s population is 3,220, and the Taro Yamane formula was employed to ascertain a sample size of 356 employees. Descriptive statistics examined the data, and the hypothesis was evaluated using Pearson Product Moment Correlation. The study indicated that gender discrimination adversely impacts organizational performance, encompassing operational efficiency, business reputation, and diminished consumer happiness. The research highlights the significance of eliminating gender discrimination in the workplace to enhance organizational performance
Kepemimpinan Inovatif dan Tata Kelola Desa Digital: Studi Kasus Desa Biangloe
Full text linkPenelitian ini menganalisis kapasitas inovasi dalam implementasi Tatakelola Pemerintahan Desa Digital yang merupakan sebuah inovasi tatakelola pemerintahan desa digital di Desa Biangloe, Kabupaten Bantaeng. Penelitian ini menganalisis sejauh mana pemerintah desa mampu mengadopsi dan mengimplementasikan Inovasi Tatakelola Pemerintahan Desa Digital (Tak Pergi) di Desa Biangloe, Kabupaten Bantaeng, dengan fokus kepemimpinan inovatif, kualitas tim kerja, sistem/struktur dan pengelolaan pengaruh dari luar. Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Pengumpulan data melalui observasi, wawancara mendalam dengan informan yang terdiri dari Seketaris desa, operator aplikasi, pendamping desa, kepala dusun, serta masyarakat yang telah menggunakan inovasi Tatakelola Pemerintahan Desa Digital (Tak Pergi). Analisis data melalui tahap reduksi data, display data, dan kesimpulan atau verifikasi. Hasil penelitian menunjukkan bahwa Program Tatakelola Pemerintahan Desa Digital (Tak Pergi) di Desa Biangloe, Bantaeng, didukungan kuat oleh pemerintah desa, BPD, dan masyarakat, serta didanai oleh APBDes dan komunitas. Meski regulasi kepala desa dan SOP penggunaan aplikasi belum final, terdapat komitmen kuat dari pemerintah desa. BPD ikut terlibat dalam sosialisasi dan evaluasi rutin, tetapi perlu peningkatan sosialisasi kemasyarakat. Sistemnya terorganisir dan mendukung SDGs, tetapi formalisasi kerja sama masih perlu ditingkatkan. Direkomendasikan untuk menyelesaikan regulasi, meningkatkan edukasi melalui sosialisasi, dan memformalkan kerja sama
Breaking Coal Lock-In: Unravelling the Policy Hurdles to Decarbonising Indonesia’s Energy Sector
Full text linkThe Indonesian government has ratified the 2015 Paris Agreement, thereby committing itself to a climate commitment to achieve zero carbon emissions by 2060 and to keep the Earth\u27s temperature rise within 1.5 degrees Celsius above the pre-industrial average. This commitment is being implemented in various ways, including the decarbonisation of the electricity sector. This policy was promulgated in Presidential Regulation 112/2022 regarding acceleration of renewable energy development and Ministry of Finance Regulation 103/2023 on the fiscal support of energy transition. In this case, many aspects such as institutionalisation, visibility, intentionality, risk avoidance, and differences of interest appear to lead to procedural policy outcomes which later determine th decarbonisation rate of Coal-Fired Power Plants (CFPP). This article seeks to examine the procedural aspects of the early coal-fired power plant retirement policy innovation, based on Howlett\u27s (2014) theory of climate policy innovation. This research employs qualitative methods, including in-depth interviews with stakeholders and literature studies. This article explains that the policy formulation in Presidential Regulation 112/2022 tends to be procedurally negative and hampers several CFPPs\u27 early retirement processes in West Java and Banten. The weaknesses of this policy are clearly visible in the form of administrative delays and criteria restrictions. By contextualizing energy policy within the broader framework of public governance in Southeast Asia, the article emphasizes the relevance of inclusive, non-Western approaches to policy reform and public service delivery
Strategi Kolaboratif Multisektor dalam Mengatasi Perundungan Anak: Studi Kasus Kota Bogor
Full text linkSalah satu permasalahan yang dihadapi dalam mewujudkan Kota Layak Anak adalah perundungan anak. Perundungan anak merupakan isu sosial yang sudah cair di masyarakat, khususnya di Kota Bogor. Isu perundungan anak di Kota Bogor merupakan isu yang kerap terdengar selain tawuran pelajar. Kemudian tingkat pelaporan kasus yang rendah berimplikasi pada sulitnya mengentaskan perundungan anak. Penelitian ini menggunakan metode penelitian kualitatif dengan teknik pengumpulan data melalui wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa dalam mengentaskan perundungan anak, Kota Bogor melibatkan stakeholder lintas sektor dan multilevel sesuai dengan Perda Kota Bogor Nomor 3 Tahun 2017 dengan menerbitkan SK Gugus Tugas KLA. Metode yang digunakan dalam upaya ini menitikberatkan pada pemberdayaan masyarakat dan pemberian edukasi, kendati demikian ditemukan usaha menutupi kasus perundungan oleh sekolah serta kurangnya intensitas pertemuan antar stakeholder untuk membahas isu perundungan anak. Kota Bogor telah memiliki komitmen untuk mengentaskan perundungan anak, namun dalam praktiknya diperlukan aturan khusus mengenai perundungan anak di Kota Bogor agar tercipta kesepahaman antar stakeholder dalam memahami konsep perundungan serta dapat mengelaborasi pelaksanaan kolaborasi yang diusahakan agar kolaborasi menjadi efektif
Transforming Citizen Engagement In E- Governance Framework: A Conceptual Analysis
Full text linkThis study offers a conceptual and critical analysis of how citizen engagement has evolved within the e-governance framework, emphasizing the transition from traditional public administration to New Public Governance (NPG) in the digital era. By mapping four waves of governance transformation—from hierarchical bureaucracies to smart governance—the article highlights the redefinition of citizens\u27 roles from passive service recipients to proactive partners in public service co-production. Drawing on international best practices, including from Japan, Norway, and the UK, the study identifies the determinants of effective digital participation, such as ICT infrastructure, policy design, and civic readiness. The key finding is that meaningful e-participation is contingent on both the supply side (government initiatives and digital tools) and the demand side (citizen willingness and digital literacy), forming a two-way governance relationship. The research proposes a model of “Smart Citizen Governance” that integrates co-decision, co-implementation, and co-evaluation as central pillars of inclusive and sustainable public service delivery. This analysis is especially relevant for non-Western public administration contexts, where digital transformation intersects with diverse institutional traditions and citizen expectations. By addressing existing research gaps in digital governance and citizen empowerment, the article contributes to the broader discourse on public sector reform, democratic innovation, and local policy effectiveness in the Global South
The Effectiveness of Postpartum Maternal and Child Nutrition Health Services at Waiwerang Community Health Center, East Flores Regency
Full text linkThis study evaluates the effectiveness of postpartum maternal and child nutrition health services at the Waiwerang Community Health Center (CHC) in East Flores Regency, Indonesia. Using a qualitative descriptive approach supported by interviews and field observations, the research captures insights from both health workers and service users within the CHC in East Adonara District. The findings indicate that the overall quality of postnatal nutrition services is perceived as effective, particularly in terms of service accessibility, staff responsiveness, and basic nutrition counseling. However, the study also identifies areas requiring improvement, such as the technical performance and capacity-building of nutrition officers, which are critical to sustaining service quality and meeting national health standards. This research highlights the importance of strengthening public health governance at the local level, particularly in underserved and remote regions. It underscores the role of institutional accountability, professional development, and community engagement in enhancing the delivery of essential maternal and child health services. These insights contribute to broader policy efforts aimed at improving decentralized public health systems in developing country contexts