JAKPP (Jurnal Analisis Kebijakan & Pelayanan Publik)
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Urban Sustainability in Practice: Analyzing the Implementation of the Low-Carbon City Program in Makassar
Full text linkThe Indonesian government, through Law Number 32 of 2009, emphasizes that a good and healthy environment is a fundamental right of every citizen. Various efforts have been made, including the development of regulations, the "Blue Sky" program, and the use of alternative fuels to reduce air pollution.The city of Makassar, through Regional Regulation Number 4 of 2015 concerning the Makassar City Spatial Plan 2015–2034, integrates concepts such as low-carbon city, green city, and climate mitigation city to create a more comfortable and less polluted environment.This study aims to analyze the implementation of the "Low Carbon City" program in Makassar. Using Van Meter & Van Horn\u27s (1975) theoretical framework with a mixed methods research approach, the findings indicate that in early 2024, the Makassar city government focused on carbon emission reduction by promoting the low-carbon city program. The city government collaborates with universities and NGOs in implementing this initiative. While some programs have already been implemented and others are still in progress, a lack of public awareness campaigns has resulted in low public awareness of the program. Additionally, leadership changes at the local level are feared to hinder the sustainability of the initiative
Political Accountability and Health Service Efficiency: A Case Study of Ubungo Municipality, Tanzania
Full text linkThis study investigates the role of political leadership in enhancing accountability for health budget expenditures in Ubungo Municipality, Tanzania. Employing a cross-sectional survey design, data were collected from 400 respondents using questionnaires. The research specifically examined community awareness of health budget information, perceptions of political accountability, and the degree of political engagement in public health oversight. The findings revealed a significant gap in public awareness: 75% of respondents indicated that political leaders do not disseminate adequate information regarding health service improvements. Similarly, 55% of respondents disagreed that political leaders make the community aware of health budget expenditures. While some leaders emphasized their role in tax advocacy and service monitoring, inconsistencies in communication and community engagement were evident. Only a minority reported frequent community meetings or transparent budget disclosures. These findings suggest that although political leaders in Ubungo engage in some accountability-enhancing practices—such as advocating for tax compliance and expanding health service infrastructure—their roles in transparent budget oversight remain underutilized. The study concludes that political accountability in health service delivery is constrained by limited information-sharing practices and a lack of institutionalized citizen engagement platforms. It recommends adopting integrated leadership strategies that promote fiscal transparency, empower communities through regular communication, and institutionalize accountability mechanisms within the decentralized health governance framework
Strengthening The Capacity of the Indonesian Ombudsman to Optimize Inclusive and Responsive International Cooperation
Full text linkGlobalization and technological developments have expanded the scope of maladministration, which is no longer limited to domestic issues. Cross-border collaboration is becoming increasingly relevant to prevent and deal with mismanagement, especially in dealing with the complexity of problems in various fields. This requires a strategy that is effective nationally and capable of reaching a global dimension. Currently, the role of the Indonesian Ombudsman in the worldwide framework has not been utilized optimally. The involvement of the Indonesian Ombudsman in international collaborative efforts still faces various obstacles. Analyzing the potential and role of the Indonesian Ombudsman towards a strategic position for global cooperation is interesting to review as input for policymakers in the development context, which directly impacts public services, the economy, and society. This research aims to present a synthesis of the philosophy of establishing the Ombudsman, identify challenges that hinder the optimization of the Indonesian Ombudsman\u27s contribution to cooperation, formulate strategies for strengthening capacity in its active role on a global scale, as well as provide policy considerations for strategic cooperation opportunities with international Ombudsman institutions or other global organizations to improve the quality of supervision of maladministration of public services. The analysis method used is qualitative through literature studies from various sources and Focus Group Discussions (FGD) in the PESTLE framework (Political, Economic, Social, Technological, Legal, and Environmental). By exploring strategic opportunities and discussing existing obstacles, it is hoped that this article can contribute to strengthening global governance of Ombudsman supervision that is more inclusive and responsive to the challenges of maladministration and providing comprehensive and integrated policy recommendations
Public Service-Based Community: Study Case Integrated Health Service for Elderly in an Indonesian Village Level
Full text linkThis study aims to analyze the role of Posyandu Elderly cadres in improving the quality of life of the elderly in Jambangan Village, with a focus on education, information dissemination, assistance, and health monitoring. This research is important because the quality of life of the elderly is greatly influenced by the health services they receive. Good support from Posyandu cadres can help the elderly maintain their health and well-being, and overcome barriers to health services in the community. The method used is a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation. Data analysis techniques include data collection, data reduction, conclusion/verification, and data presentation. The results showed that the role of cadres in education had gone well, but the face-to-face lecture method tended to be monotonous and less interesting, so that some elderly people had difficulty understanding the material. Information dissemination also faces challenges in reaching all elderly people, and sometimes there is miscommunication between cadres and midwives. In health assistance, the limited number of cadres has an impact on suboptimal data recording. Meanwhile, health monitoring has been done well through home visits, but the manual reporting system and lack of technology utilization hamper efficiency
Bridging the Employment Gap: Analyzing the Implementation of Padang City’s Workforce Placement Program
Full text linkThis research examines the implementation of the Manpower Placement Program in Padang City, West Sumatra, addressing the city\u27s high unemployment rate. Employing a qualitative approach with descriptive methods, the study utilizes documentation and interviews with key informants from the Manpower and Industry Office, employers, and private placement agencies. The study reveals suboptimal program implementation, with objectives not fully achieved despite a decreased open unemployment rate. Padang City still faces the highest unemployment rate in West Sumatra, with a significant disparity between registered and placed job seekers. Challenges identified include inadequate human and non-human resources within the Manpower and Industry Office, suboptimal communication and coordination between implementers and external organizations, a mismatch between job seeker competencies and employer demands, and insufficient support from political elites and local regulations. The research emphasizes the need to develop localized policy frameworks that address Padang\u27s unique socio-economic conditions, implement innovative resource strategies, enhance coordination mechanisms, and adopt context-sensitive approaches to balance national directives with local realities. These recommendations aim to improve the program\u27s effectiveness and align it with the city\u27s needs and challenges. This study\u27s critical implication is that ineffective policy implementation highlights the need for a comprehensive, localized approach to address critical issues, considering the city\u27s unique socio-economic conditions and resource constraints
Village Fund and Sustainable Development Performance in East Java
Full text linkThe effectiveness of village funds in fostering accelerated welfare in rural areas has been a subject of scholarly debate in Indonesia. Concerns arise from the inadequate capacity of village officials to manage these funds effectively. Furthermore, external challenges, such as the limited ability of local communities to participate in village development planning, exacerbate the issue. Rather than promoting rapid economic growth and improved welfare, the mismanagement of village funds often leads to inefficiencies. This study examines the potential of village funds to enhance sustainable development performance, hypothesizing that when managed efficiently, these funds can stimulate sustainable progress. To examine this hypothesis, the study employs Data Envelopment Analysis (DEA), by using WinDEAP software to assess the efficiency levels of village funds. Due to limitations in data availability, we purposively selected and analysed 131 villages from a total of 8,494 villages in East Java. The results reveal that only 21 villages, or 16,0 percent, achieved a satisfactory efficiency (ԑp = 1), while 110 villages, or 83,9 percent did not. This finding has broad implications for implementing village decentralization, and the government needs to improve policies and continuously monitor village funds
Effectiveness of Digital-Based Public Service Innovation: Case Study of Population Services in Indonesia’s Local Government
Full text linkThis study investigates the effectiveness of a digital-based public service innovation targeting non-permanent population management in the Surakarta City Government, Indonesia. Using a qualitative descriptive approach, including interviews, field observations, and document analysis, the study assesses the program’s accuracy, public outreach, goal attainment, and monitoring mechanisms. The results show that the program has significantly improved data collection and service delivery for non-permanent residents, offering both online and offline registration channels. Key outcomes include shortened processing times for population-related documents and improved data integration within the local civil registry system. However, technical limitations of the digital platform and disparities in digital literacy among users present persistent challenges. This research illustrates the critical role of digital governance in enhancing public service delivery at the regional level. It emphasizes the importance of inclusive technological infrastructure, community digital readiness, and sustained administrative support in ensuring effective service outcomes. The case offers practical insights into how digital innovation can be adapted to local governance contexts in developing countries, contributing to broader discussions on administrative reform and citizen-oriented policy implementation
Collaborative Governance in Nagari Development in Nagari Tigo Balai, Matur District
Full text linkThis study explores the implementation of collaborative governance in village development in Nagari Tigo Balai, Matur District, a locality recognized for its excellence in village financial management and fiscal transparency. Using a qualitative case study approach, the research analyzes how key collaborative governance principles are applied across the planning, implementation, and monitoring stages of local development. The findings reveal that five critical factors—willingness to compromise, effective communication, mutual commitment, trust, and information sharing—consistently shape stakeholder collaboration during all phases of the development process. These elements foster inclusive participation and strengthen transparency in local governance practices. However, the study also identifies inhibiting factors, including limited innovation in village development strategies and insufficient openness in financial disclosures by the nagari government. This research contributes to broader discussions on participatory governance and decentralized development in emerging economies. It provides practical insights into how collaborative governance can enhance administrative accountability and community engagement, particularly in culturally rooted governance systems beyond the Western context
Dampak Sosial Ekonomi Kebijakan Lingkungan Terhadap Pedagang Kaki Lima Malam di Kota Payakumbuh
Full text linkKehadiran pedagang kaki lima memiliki dampak sosial dan ekonomi yang positif dan negatif. Penelitian ini bertujuan untuk menganalisis dampak sosial ekonomi dari kebijakan pengelolaan lingkungan hidup pada PKL di Kota Payakumbuh. Jenis penelitian ini adalah kualitatif, dengan sumber data primer dengan observasi langsung kelapangan dan wawancara secara mendalam kepada 51 responden atau pedagang kaki lima di sepanjang Jalan Ahmad Yani Kota Payakumbuh. Metode analisis data deskriptif. Dampak sosial yang dirasakan PKL pada malam hari adalah terjalinnya hubungan baik antar sesama PKL di sepanjang Jalan Ahmad Yani sehingga terbentuklah suatu perkumpulan yang disebut “APKL (Asosiasi Pedagang Lapangan Kreatif)”, sedangkan dampak ekonomi yang dirasakan PKL dengan tersedianya lokasi perdagangan tetap seperti yang diatur oleh Dinas Pasar Kota Payakumbuh sehingga pedagang malam tidak perlu memikirkan tempat berdagang. Hal ini juga akan terus meningkatkan penjualan yang dialami oleh sebagian besar PKL di sepanjang Jalan Ahmad Yani
Closed Circuit Television (CCTV) Based Security System in Realizing Electronic Government in Makassar City
Full text linkThe current trend of using technology in public organizations must be addressed. The electronic government initiative in Indonesia was introduced through Presidential Instruction Number 6 of 2001 on April 24, 2001, concerning Telematics (Telecommunication, Media, and Informatics), which states that government officials must use telematics technology to support good governance and speed up the democratic process. This research was conducted in Makassar City. The number of people with vehicles in Makassar City, as well as staff employees or CCTV operators who work in 3 (agencies), namely the Communication and Information Service, the Transportation Service and the Makassar Big City Resort Police are huge, but due to the efficiency of time and energy, the author took The sample used non-probability sampling with an accidental sampling technique for people with the number of vehicles in Makassar City and with a purposive sampling technique for employee staff and CCTV operators from the three agencies so that 139 Respondents were obtained, where the author then distributed questionnaires to respondents directly. The research results state that the Informational Disposition states that the Closed Circuit Television (CCTV) based security system in Makassar City has fulfilled the first quadrant category of the e-government initiative framework by Nour et al (2008), namely informational disposition. Transactional disposition states that respondents agree that the Closed Circuit Television (CCTV)-based security system in Makassar City meets the second quadrant category of the e-government initiative framework by Nour et al. (2008), namely transactional disposition. The consultation disposition states that the Closed Circuit Television (CCTV)-based security system in Makassar City has fulfilled the third quadrant category of the e-government initiative framework by Nour et al. (2008), namely the consultation disposition. The participatory disposition states that respondents strongly agree that there is equity and that there is democratic Responsiveness, Public Accountability, efficiency/economy, and effectiveness/ quality of service in the Closed Circuit Television (CCTV) based security system in Makassar City. Therefore, the Closed Circuit Television (CCTV) based security system in Makassar City has fulfilled the fourth quadrant category of the e-government initiative framework by Nour et al. (2008), namely a participatory disposition