University of North Sumatra

Repositori Institusi Universitas Sumatera Utara
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    Pengukuran Kinerja Rantai Pasok Produk Halal Olahan Rosella

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    Nyoon’s Farm & Kitchen MSME is a producer of halal-certified products made from roselle. Throughout its operations, Nyoon’s Farm & Kitchen has never conducted a performance measurement of its supply chain. The MSME has only evaluated its performance from a financial perspective, focusing on business income and sales growth indicators as recorded in the income statement and balance sheet. Other issues faced by the MSME include frequent shortages of raw materials due to delayed deliveries and inaccurate inventory management, unmet customer demand in a timely manner, and a limited number of sales partners collaborating with the business. This study aims to measure the supply chain performance of Nyoon’s Farm & Kitchen using the Food Supply Chain Network (FSCN) approach and the Balanced Scorecard method, as well as to provide improvement solutions to enhance supply chain performance. Based on the FSCN approach, it was found that the supply chain condition at Nyoon’s Farm & Kitchen is fairly good. This condition is reflected in the aspects of structure, management, resources, and business processes. The measured halal supply chain performance score of Nyoon’s Farm & Kitchen is 79.23, which falls into the “good” category. The performance assessment was conducted using 24 Key Performance Indicators (KPIs). According to the traffic light system analysis, 13 KPIs were categorized as green, 4 as yellow, and 7 as red. Recommended improvements to enhance the supply chain performance of Nyoon’s Farm & Kitchen include: adjusting raw material quantities based on safety stock levels, expanding sales targets, offering special deals to existing customers, conducting attractive promotional activities to draw in new customers, and broadening the business’s partnership network.211 pagesSkripsi Sarjan

    The Influence of Profitability, Firm Size, Leverage, and Employee Pressure on The Sustainability Report Assurance at Mining Companies Listed on Indonesia Stock Exchange Time Period 2021-2023

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    This study aimed to determine the effect of profitability, firm size, leverage, and employee pressure toward the sustainability report assurance in minings listed on the Indonesia Stock Exchange in 2021-2023. The sampling technique used purposive sampling technique and obtained 34 samples with 102 units analysis. This type of research is quantitative research. This type of research data is secondary data. The data were analyzed with descriptive statistics and logistic regression. The result show that employee pressure has a positive effect on sustainability report assurance, profitability has a negative effect on sustainability report assurance. Firm size and leverage has no effect on sustainability report assurance.84 PagesSkripsi Sarjan

    The Relationship Between Mental Health Education and The Knowledge of Instagram Followers of @mimashafa

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    This study aims to determine the relationship between mental health education and the knowledge of Instagram followers of @mimashafa. The research method used is quantitative, explanatory, and correlational. The population in this study consists of the 122,000 followers of the Instagram account @mimashafa as of June 28, 2024. A sample of 100 people was determined using the Slovin formula with a 10% margin of error. In this study, the researcher employed a Non-Probability Sampling technique using Purposive Sampling. Data was collected through a questionnaire. The researcher conducted a series of data analysis techniques, including validity tests, reliability tests, single-table analysis, cross-table analysis, and hypothesis testing using Spearman’s rank- order correlation coefficient. The results of the study show that there is a relationship between mental health education and the knowledge of Instagram followers of @mimashafa. This relationship includes media exposure indicators such as frequency, duration, and attention. The level of knowledge analyzed includes cognitive,affective, and psychomotor effects.The correlation is supported by a correlation coefficient of 0.698.128 PagesSkripsi Sarjan

    Gastroprotective Effects of Ethanolic Extract of Andaliman Fruit (Zanthoxylum acanthopodium) on Gastric Histopathology in an Acute Gastritis Rat Model

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    Introduction. Nonsteroidal anti-inflammatory drug (NSAID)-induced gastritis, particularly due to aspirin, remains a global health concern and underscores the need for therapeutic alternatives with minimal adverse effects. Objective. To evaluate the gastroprotective effect of ethanolic extract of andaliman fruit (Zanthoxylum acanthopodium) on the gastric histopathology of rats in an acute gastritis model. Method. This study employed a true experimental design with a post-test only control group, involving 36 male Wistar rats. Samples were allocated into six groups: normal control (K0); negative control (KN) (aspirin 150 mg/kg BW); positive control (KP) (aspirin and omeprazole 20 mg/kg BW); and three treatment groups receiving aspirin and andaliman extract at doses of 100 (P1), 200 (P2), and 400 (P3) mg/kg BW. Macroscopic lesion counts and mucosal integrity scores (Barthel Manja) were analyzed using the Kruskal–Wallis test followed by the Mann–Whitney test. Results and Discussion. The 100 mg/kg BW (P1) treatment group demonstrated a significant difference compared with the negative control (KN) in lesion scores (p=0,045). At 200 mg/kg BW (P2), significant differences were observed in both lesion scores (p=0,040) and mucosal integrity scores (p=0,012). Conversely, the 400 mg/kg BW (P3) dose did not yield a meaningful protective effect. Ulcer index values in the positive control (KP) group were comparable to those in the 100 mg/kg BW (P1) and 200 mg/kg BW (P2) treatment groups. Phytochemical screening identified the presence of alkaloids, flavonoids, glycosides, saponins, tannins, and steroids in the andaliman extract. Flavonoids and tannins are presumed to contribute antioxidant activity that supports mucosal protection. Conclusion. The ethanolic extract of andaliman fruit exhibits gastroprotective potential against aspirin-induced gastric mucosal injury, with the optimal effect observed at a dose of 200 mg/kg BW (P2).98 PagesSkripsi Sarjan

    Pharmacist Professional Work Practice Report at Apotek Queensha Pharma

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    Background: A pharmacy is one of the pharmaceutical service facilities that plays a crucial role in ensuring the availability, safety, quality, and rational use of medicines within the community. In line with advancements in pharmaceutical sciences and the evolving paradigm of healthcare services, the role of pharmacists in pharmacies has extended beyond the mere distribution of medicines. It now encompasses clinical pharmacy services, patient education, and drug therapy monitoring, all aimed at improving patients’ quality of life. The Pharmacist Professional Practice Program (PKPA) serves as a platform to equip prospective pharmacists with practical, hands-on experience in the field. Objective: This PKPA program aims to enhance prospective pharmacists’ understanding of the roles, duties, and responsibilities of pharmacists in community pharmacies, as well as to evaluate the implementation of pharmaceutical services based on applicable standards and regulations. Method: The PKPA was carried out at Queensha Pharma Pharmacy from November 1 to 28, 2024, through direct observation, active participation, and documentation of pharmaceutical activities, covering the management of pharmaceutical preparations and clinical pharmacy services. Results: The activities included the planning, requisition, receipt, storage, distribution, control, recording, reporting, and evaluation of pharmaceutical preparations and medical consumables (BMHP). In addition, clinical pharmacy services were conducted, such as prescription review, drug information services, patient counseling, adverse drug reaction (ADR) monitoring, and drug therapy monitoring. The PKPA provided real-world experience in facing challenges and developing strategies to optimize pharmaceutical services at the primary healthcare level. Conclusions: The PKPA at Queensha Pharma Pharmacy enhanced the competencies of prospective pharmacists in both technical and clinical aspects, while also reinforcing the critical role of pharmacists in ensuring patient safety and the rational use of medicines, thereby supporting the quality of healthcare services provided at the pharmacy.78 PagesKarya Tulis Profes

    Evaluation of Change Management Implementation to Enhance the Electronic-Based Government System in North Sumatra Provincial Government

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    This study aims to evaluate the implementation of change management to enhance the Electronic-Based Government System (SPBE) in the North Sumatra Provincial Government. SPBE change management ensures the continuity and improvement of SPBE service quality by controlling changes during system implementation. This control is carried out through a series of processes, including planning, analysis, development, implementation, monitoring and evaluation of SPBE changes. The research framework focused on the domains assessed in SPBE monitoring and evaluation, namely the Policy Domain, Governance Domain, and Service/Application Domain. Through change management implementation and problem formulation, the study aims to establish SPBE change management guidelines, a structured Change Management Team, and Standard Operating Procedures (SOP) for SPBE changes. Using a qualitative descriptive approach, data were collected through interviews, surveys, observations and document analysis. The findings reveal that the effectiveness of change management implementation is significantly influenced by the organizational readiness, including policy preparedness, the capacity of human resources managing and involved in the change, and the adequacy of technology services and infrastructure. The study formulated several policies and technical steps to support effective change management implementation, including enhancing internal communication, developing human resource capacity through training, and providing adequate infrastructure to support improved service performance in adapting to changes. Implementing these strategies is expected to ensure the continuity and enhancement of SPBE service quality in the North Sumatra Provincial Government.72 PagesTesis Magiste

    The Relationship of Family Knowledge and Attitudes about TB MDR with Compliance in Taking Medication for TB MDR Sufferers at Dr Pirngadi General Hospital Medan City

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    Mycobacterium tuberculosis (M. tuberculosis) is the bacterium that directly causes the infectious disease tuberculosis (TB). According to the World Health Organization (WHO), approximately 10.6 million people worldwide were infected with tuberculosis bacteria in 2021. Between 2016 and 2020, Indonesia was one of the three countries with the highest rates of tuberculosis, MDR-TB, and TB/HIV. Patient adherence to medication is crucial to the success of TB treatment. Patients who do not consistently take their medication are at risk of dropping out and increasing drug resistance (MDR). This study was conducted to determine the relationship between the knowledge and attitudes of families about MDR-TB and the medication adherence of MDR-TB patients at Pirngadi General Hospital in Medan. The study used a quantitative research design. The data source was obtained from questionnaires distributed to respondents. The study population consisted of 281 family members of MDR-TB patients, with a sample size of 74 calculated using the Slovin formula. The analysis technique used in this study was the Chi-Square test. Based on the results of the Chi-Square test, a p-value of <0.05 was obtained, indicating a significant relationship between family knowledge, attitudes, and support toward the medication adherence of MDR-TB patients at Pirngadi General Hospital in Medan. It is recommended that Pirngadi Medan Hospital expand the volunteer program for former MDR TB sufferers or hold meetings with former MDR TB sufferers and increase education and training for patient families to support treatment compliance and create an environment that supports patient recovery.144 PagesSkripsi Sarjan

    The Use of Indicative Sentences in Reporting Natural Disasters in Simangulampe Village, Baktiraja District, Humbang Hasundutan Regency: Critical Ecolinguistics

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    This study describes the form and impact of the use of indicative sentences in the reporting of natural disasters in Simangulampe Village, Baktiraja District, Humbang Hasundutan Regency. This study connects critical ecolinguistic theory with the practice of language use in disaster reporting, as well as its impact on public understanding of ecological issues. The approach used is the ekolingustic critics Arran Stibbe. The data sources used in this study were news articles about natural disasters in Simangulampe Village, Baktiraja District, Humbang Hasundutan Regency on December 1, 2023 from online mass media. In data collection, this study used the free listening and speaking (SBLC) method. The data analysis used was the referential sub-section matching method. From this study, it can be concluded that there are eight forms of indicative sentences, namely (1) sentences that convey sentences or facts, (2) sentences that provide explanations or information, (3) sentences that express opinions or beliefs objectively, (4) sentences that make statements that can be accounted for, (5) sentences that convey conditions or situations, (6) sentences that convey plans or decisions, (7) sentences that affirm truth, (8) sentences that provide instructions or directions directly. Furthermore, 38 indicative sentences were found which were divided into 19 constructive discourses, nine destructive discourses, and eight ambivalent discourses.107 PagesSkripsi Sarjan

    Evaluation Customer Satisfaction In Using The KAI Access Application Using End User Computing Satisfaction (EUCS) And Importance Performance Analysis (IPA) Approaches

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    Digital technology encourages the use of digital applications, one of the companies that continues to develop its technology is PT. Kereta Api Indonesia (Persero). The application developed by PT. Kereta Api Indonesia (Persero) is Access by KAI which can make it easier for people to book train tickets boldly. This application provides various features such as ticket booking, schedule information, payment methods, user transaction history, and other services that can be accessed via mobile devices. However, based on various user reviews and input, complaints are still found regarding the performance and comfort of using several application features. This study aims to increase the level of user satisfaction with the Access by KAI application by using the End User Computing Satisfaction (EUCS) approach analyzed through the Importance Performance Analysis (IPA) method. The five EUCS dimensions used are: content, accuracy, format, ease of use, and punctuality. This study uses a quantitative method by distributing questionnaires to 239 respondents who use the application, and is supplemented with qualitative data through semi-structured interviews with 15 respondents who can be contacted again and analysis of user reviews on the Google Play Store. The results of the study indicate that there are seven application features in Quadrant I IPA, namely features that are considered very important by users but their performance is still relatively low. These features include: user purchase data (X2.3), train schedules (X2.4), fonts/writing (X3.4), bank payments (X4.2), rescheduling process (X4.7), ordering process (X5.2), and payment via digital wallet or e-wallet (X5.4). Findings from interviews and user reviews also strengthen the results of the analysis. This study recommends that PT KAI prioritize improvements to these features to improve service quality and overall user satisfaction.170 PagesTesis Magiste

    Implementation of Medan Berkah Health Insurance Program (JKMB) on Beggars in Medan City

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    Equal access to health services is a fundamental right of citizens. However, vulnerable groups such as beggars are often neglected because they do not have valid residence documents. The Medan City Government launched the Medan Berkah Health Insurance Program (JKMB) to support universal Health Coverage, allowing free health services only with a Medan ID card. This study aims to assess the implementation of JKMB on beggars in Medan City by using the implementation suitability model from David C. Korten, which emphasizes the relationship between programs, organizations, and beneficiaries. The method used is a descriptive qualitative approach, with data collection through in-depth interviews, observations, and documentation studies. Informants consisted of beggars without identity who had been disciplined by Social Services, program Implementation officers, and academics in the field of social welfare. The results showed that JKMB can only be accessed by beggars while under the supervision of Social Services, through temporary identities such as "Mr. X". After being repatriated (reunification), access to health services cannot be continued due to the absence of An ID. The Program has not been able to reach marginalized groups on an ongoing basis, and there has been no integration of cross-sector data systems. The findings expose the discrepancy between program design and Target conditions, highlighting the importance of more inclusive policy reformulation, facilitation of identity ownership, and inter-agency coordination to create equitable and sustainable health access for all citizens.123 PagesSkripsi Sarjan

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