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231 research outputs found
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Working from Home and its Impact on Leadership - The Employees Perspective
No full textWorking from home is a way in which employees do their job and tasks outside the usual office
setting. They are linked to the organization and its other colleges through the use of the operation
of information and communication technologies. As employees work from their homes leaders
must be able to communicate with them to continue to influence them to achieve a common goal.
Previous research has shown that working from home can be beneficial as it boosts productivity
but can easily become complicated if the leaders do not know how to guide their employees.
This paper explores what sort of influence did work from home have on the relationship between
leaders and employees. An online survey was distributed to 149 participants. This questionnaire
measured the participant's perceptive and overall satisfaction with the leadership support they
have received. Results suggested that the participants are leaning towards a positive outlook on
their leadership support and relationship. As the results did not reach the highest value it presents
that the participants believe that the leadership support can be improved
Challenges and Perspectives of Sport Tourism in Dubrovnik
No full textSport tourism has become one of the most challenging, profitable and the biggest industries in the world. COVID-19 has impacted negatively many sectors and many businesses. This research paper investigated the impact of COVID on the organization of sport events in the period of 2019-2021, as well as the perspectives and challenges of the sport tourism with the focus on the City of Dubrovnik. The data collected show that Dubrovnik is still not developed enough despite the potential, cultural heritage, good climate and the fact that the town is already recognized as a famous tourist destination. The recommendations are to apply the successful organizational methods of events organized and adapt to new circumstances
Celebrating 10 years of Dubrovnik Card- lessons learned
No full textThe primary goal of this research project was to investigate the methods for improvement of Dubrovnik Card, and the benefits the improvement would bring to Dubrovnik as a destination. The author tried to obtain the information in the secondary research, referring to the European destination cards, which has been correlated with the secondary analysis of data provided to the author by Dubrovnik Card, and the survey conducted among the employees selling the product. The research investigated the utilization of attractions included in the offer, and the customer feedback. The research indicated several advancement methods. The emphasis was put on the implementation of technological software in the card; which would be able to contribute in the development of Destination Management Organization of Dubrovnik
The real need for foreign language proficiency during co-op
No full textThis research study was focused on the real need for usage of foreign languages other than English in co-op. The survey was distributed electronically to the RIT students from Dubrovnik and Zagreb campuses. Survey measures if students of RIT Croatia use foreign languages in their co-op, and if employers look for a variety of languages or only English as mandatory. After collecting survey responses, results were positive, from students’ perspective, regarding the usage of English and other foreign languages, and also for the employers, who asked for the usage of those foreign languages. The variety of foreign languages gives students many opportunities to expand their knowledge and to be more successful in future business. This research project is important for the future of RIT Croatia campuses because it will give them insight into the relevance of foreign languages learned there and the usage of those languages in the real-world during co-op and in the future. Learning foreign languages is crucial if students want to communicate with others and create business and personal relationships
ECONOMIC DEVELOPMENT OF ENTREPRENEURSHIP I SME SECTOR IN DUBROVNIK 1
No full textThis paper investigates the current economic state of SME and entrepreneurship in the
city of Dubrovnik. Highlighting the importance of the SME sector and the cooperation
between governmental institutions with the business owners for improving the current
environmental ecosystem in the city of Dubrovnik are emphasized. Observing the
economic indicators over 2,275 business entities that are within the categorization of
SME in the last three years there is a trend of moderate growth described in economic
characteristics of number of entities, their profitability and efficiency. Being a member
of European Union Croatia gained additional approaches for developing the SME
sector where the city of Dubrovnik due to the high touristic orientation recognized the
importance of this economic sector for building a more sustainable ecosystem as a
long term goal
The Creation of the Beerscape Evaluation Model
No full textAlthough craft beer movement started almost fifty years ago in the USA and UK, independent breweries that produce small quantities of beer of special flavor and quality in a proprietary production process, known as craft breweries, are still emerging businesses in Croatia and the neighboring countries.
This paper investigates the beerscape of such breweries based on Tripadvisor reviews and proposes a new model of their evaluation. The model consists of six measurable factors taken from the wine sector and an additional one – electronic word-of-mouth. After further testing, it could find general application in the beer industry and even in the wider hospitality industry leading to a rather elegant model of servicescape management
THE EFFECT OF MULTILINGUALISM ON PERSONALITY
No full textIn this diverse world more people are travelling due to rapid technological advancements
resulting in them experiencing different cultures as well as different languages. English was a
mainstream language up to the last decade. From this point on, languages began to present
unparalleled value for the hospitality industry as they would enhance managers’ and front line
employees’ understanding of foreign cultures. The terms monolingualism, bilingualism and
multilingualism have rose in popularity because they represent individuals with different levels
of intercultural competence. This research paper gave the rationale behind multilingualism
providing positive attributes for individuals working in the hospitality industry, the people
industry, by using the Five Factor model
IMPROVING EMPLOYEE RETENTION RATES IN CRUISE INDUSTRY BY ASSESSING LIVING AND WORKING CONDITIONS
No full textOne of the biggest challenges the cruise line industry is facing today is long-term retention of employees. High turnovers rates have impact on crew and the safety of vessels, considering the fact that the cruise industry has average turnover rates between 25% and 35% (Bhattacharya, 2015).But, how exactly are cruise line companies addressing this issue properly if employees are still treated unfairly and there is little concern for their well-being? It raises ethical, cultural and social concerns that every cruise ship company around the globe should be aware of
Growth Opportunities for Three Star Hotels in Split and Dubrovnik
No full textIncreasingly competitive, with constant implementation of the new technologies and adaptation to a changing consumer need and wants, the hotel world today is transforming in a rapid change. The mid-priced hotel category was category concerned only with the basic offer and service. The mid-scale hotels of tomorrow, which are still focused on the basics, will need to differentiate. The right example is ‘Tru’ by Hilton. It is a mid-priced property developed to fill a massive void in the midscale category in the U.S. and Canada. By focusing on technology and different design, this mid-scale property was already called a game-changer in the mid-priced market. It is a hotel created to attract a broad range of travelers with quality accommodation and at an affordable price. Mid-priced hotels today must be aware that the quality doesn’t mean luxury. Quality of the accommodation and service is the standard for the whole industry today, including the mid-market as wel
Could Blockchain Technology Strengthen the Growth of Medical Tourism?
No full textMedical tourism has thrived over the past couple of decades witnessing a promising amount of growth. This modern phenomenon is a combination of medical services accompanied by tourism and hospitality. Despite its success, various setbacks have been identified indicating room for further development. New and improved technologies have also increasingly emerged, leaving their mark across different sectors. Blockchain has gained vast recognition in recent years after causing disruption in various industries. The technology has enjoyed great hype around revolutionizing medical tourism as this industry itself is highly dependent on trust, transparency, affordability and security. This paper explores whether Blockchain could potentially strengthen the growth of medical tourism using both primary and secondary research