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    Occupational (im)possibilities of patients with Crohn's disease and/or ulcerative colitis

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    Crohnova bolest i ulcerozni kolitis autoimune su, kronične, neizlječive bolesti probavnog sustava. Iako se o njima sve više priča, stigmatizacija zbog simptoma koji prate ovu bolest je velika. Osobe oboljele od ovih bolesti u većini slučajeva su pod terapijom, lijekovima, često na pregledima i pretragama, nerijetko hospitalizirane i dovedene u situaciju da moraju ići na kirurške zahvate i biti primorane mirovati. U cilju je liječnika, a naravno i samih pacijenata, dovesti oboljelog u stanje remisije – odnosno, stanje bez akutnih simptoma. Upravo zbog tih simptoma koji prate ove bolesti, oboljeli imaju poteškoća u profesionalnom, odnosno poslovnom razvitku. Cilj ovog rada bio je ispitati iskustva oboljelih od Crohnove bolesti ili ulceroznog kolitisa u poslovnom životu, odnosno smatraju li da poslodavci imaju razumijevanja za njihovu bolest, kako su se snašli u profesionalnom smislu uz svoju bolest, koliko im je (i je li im) narušena kvaliteta života, te jesu li upoznati s činjenicom da mogu dobiti određeni postotak invalidnosti s obzirom na stanje bolesti, pa tako i s činjenicom da isti postotak nosi određene beneficije. Istraživanje provedeno nad četiri osobe kroz dubinske razgovore, kao i istraživanje provedeno nad osamdeset i devet oboljelih osoba u online anketi pokazalo je kako je većini oboljelih rad otežan, kako su neki imali neugodna iskustva od strane poslodavaca i kolega na poslu, te kako su upoznati s beneficijama koje „nosi“ njihov postotak invaliditeta, a iste veći broj ispitanika nije govorio svojim poslodavcima.Crohn's disease and ulcerative colitis are autoimmune, chronic, incurable diseases of the digestive system. Although they are increasingly talked about, the stigma due to the symptoms that accompany these diseases is enormous. People suffering from these diseases are in most cases under therapy, medication, often on examinations and tests, often hospitalized and put in a situation where they have to go to surgery and be forced to rest. The doctor's, and of course the patients main goal is to bring the patient into a state of remission - that is, a state without acute symptoms. It is because of these symptoms that accompany these diseases that patients have difficulties in professional or business development. The aim of this thesis was to examine the experiences of people with Crohn's disease or ulcerative colitis in business life, if employers have an understanding for their disease, how they coped with their disease professionally, how much (and whether) it affected their life quality and whether they are aware of the fact that they can get a certain percentage of disability given the state of the disease, and so is the fact that the same percentage brings certain benefits. A survey of four people through in-depth interviews, as well as a survey of eighty-nine sick people in online surveys, showed that most sick workers had difficulties while working, had some unpleasant experiences from employers and co-workers, and were familiar with the benefits that their percentage of disability "brings", but the same number of respondents did not speak about it to their employers

    Analiza provedbe poslovnih promjena u cilju jačanja korporativne sigurnosti poduzeća u Republici Hrvatskoj

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    Korporativna sigurnost nužna je pretpostavka za uspjeh suvremenog poduzeća. Za povećanje razine korporativne sigurnosti menadžment mora obuhvatiti više područja stručnosti, od klasične informatičke sigurnosti do fizičke sigurnosti, poštivanja propisa, regulacije, sigurnog kodiranja, upravljanja incidentima i pravnih aspekata privatnosti, što sve istodobno mora ići ukorak s redovitim poslovnim aktivnostima. To je i logično s aspekta upravljanja organizacijskim promjenama jer bez obzira u kojem segmentu i na kojoj ih razini poduzeća provode, promjene lančano zahvaćaju veliki broj organizacijskih cjelina (ponekad i sve). Najčešće obuhvaćaju promjenu tehnologije i proizvodnih postupaka, organizacijske strukture te strukture zaposlenika u poduzeću. Kibernetički kriminal u stalnom je porastu, što zahtjeva digitalnu transformaciju i potrebu za usklađenosti u suvremenim uvjetima poslovanja. U ovom radu autorica istražuje razinu povezanosti učinkovitog upravljanja promjenama i rizika a u svrhu povećanja razine korporativne sigurnosti suvremenog poduzeća u doba digitalne transformacije. Problem istraživanja je nedovoljna povezanost učinkovitog upravljanja promjenama i uvođenja korporativne sigurnosti u poslovanje poduzeća u Republici Hrvatskoj. Nerješavanje navedenog problema dovodi do potencijalnih problema u poslovanju te posljedično do smanjenja konkurentske prednostiEmpirijsko istraživanje provedeno je u hrvatskim poduzećima, s glavnim ciljem utvrđivanja povezanosti između učinkovitog upravljanja promjenama i rizika a u svrhu povećanja razine korporativne sigurnosti suvremenih poduzeća u Republici Hrvatskoj. Istraživanje je provedeno na uzorku od N=94 koje čine hrvatska poduzeća. Evaluacijom odgovora ispitanika i obradom rezultata istraživanja utvrđeno je da učinkovito upravljanje promjenama povećava konkurentnost hrvatskih poduzeća. Nadalje, poduzeća u Republici Hrvatskoj svjesna su važnosti provedbe procesa korporativne sigurnosti i uvođenja poslovnih promjena u suvremenim uvjetima, što dovodi do uspješnog poslovanja i konkurentske održivosti poduzeća što predstavlja imperativ konkurentnosti u hrvatskom gospodarstvu.Corporate security is a necessary prerequisite for the success of a modern enterprise. To increase the level of corporate security, management must cover several areas of expertise, from traditional IT security to physical security, compliance, regulation, secure coding, incident management and legal aspects of privacy, all at the same time and keeping pace with regular business activities. This is also logical from the aspect of organizational change management, because regardless of the segment and level at which companies are implemented, changes affect a large number of organizational units (sometimes all). They most often include changes in technology and production procedures, organizational structure and the structure of employees in the company. Cybercrime is on the rise, requiring digital transformation and the need for compliance in today’s business environment. In this paper, the author investigates the level of connection between effective change management and risk in order to increase the level of corporate security of modern enterprises in the age of digital transformation. The problem of the research is the insufficient connection between effective change management and the introduction of corporate security in the operations of companies in the Republic of Croatia. Failure to address this issue leads to potential business problems and consequently to a reduction in competitive advantage. The research was conducted on a sample of N=94 made up of Croatian companies. By evaluating the answers of the respondents and processing the results of the research, it was determined that effective change management increases the competitiveness of Croatian companies. Furthermore, companies in the Republic of Croatia are aware of the importance of implementing the process of corporate security and introducing business changes in modern conditions, which leads to successful business and competitive sustainability of companies. And that is the imperative of competitiveness in the Croatian economy

    Analysis of the internal environment and consideration of possible strategies on the example of M SAN Group

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    Razvoj suvremenog društva nemoguć je bez informacijske tehnologije (IT), a IT industrija danas je jedna od najbrže rastućih na globalnoj razini. Tehnološka revolucija u punom je zamahu, a IT tvrtke svoj uspjeh uglavnom temelje na inovativnosti što je ključ tehnološke ere. Isto vrijedi i za Republiku Hrvatsku. Poduzeća iz IT sektora koja posluju na području Hrvatske uz bok su globalnim poduzećima, što se odnosi i na poduzeće analizirano u ovom radu - M SAN Grupu. Kako bi se utvrdio potencijal poduzeća i mogućnost budućeg rasta i razvoja, potrebno je analizirati njegovo interno kruženje, što je predmet ovog završnog rada. Cilj rada je, na temelju saznanja, procijeniti moguće strategije rasta M SAN Grupe. M SAN Grupa je poduzeće koje je još 1999. godine preuzelo vodeću poziciju na popisu najvećih IT društava na hrvatskom tržištu. U radu su provedene MOF i RECoIL analize, te su procijenjene moguće strategije uz pomoć Ansoff matrice. Uz pomoć Ansoff matrice detektirana je mogućnost rasta i strateškog razvoja u svim područjima uključujući penetraciju na postojeće tržište s postojećim i novim proizvodima, kao i razvoj i prodaju novih proizvoda na postojećim i novim tržištima.The development of modern society is impossible without information technology (IT), and the IT industry today is one of the fastest growing globally. The technological revolution is in full swing, and IT companies are basically basing their success on innovation, which is the key to the technology era. The same applies to the Republic of Croatia. Companies from the IT sector operating in Croatia are side by side with global companies, which also refers to the company analyzed in this paper - M SAN Group. In order to determine the potential of the company and the possibility of future growth and development, it is necessary to analyze its internal circulation, which is the subject of this final paper. The aim of this paper is, based on knowledge, to evaluate possible growth strategies of the M SAN Group. M San Group is a company that in 1999 took over the leading position on the list of the largest IT companies on the Croatian market. In this paper, MOF and RECoIL analyzes were performed, and possible strategies were assessed using the Ansoff matrix. With the help of the Ansoff matrix, the possibility of growth and strategic development in all areas was detected, including penetration into the existing market with existing and new products, as well as the development and sale of new products in existing and new markets

    Animal shelter operation information system project

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    Ovaj rad bavi se izradom projekta informacijskog sustava rada skloništa za zbrinjavanje životinja. U samom radu prikazane su analiza, modeliranje i izrada projekta informacijskog sustava te uvođenje sustava u skloništa za životinje u svrhu poboljšanja komunikacije između građana, komunalnog redara, djelatnika skloništa i volontera. U ovom podruĉju višegodišnji problem jest komunikacija između građana i komunalnih redara. Problem se uglavnom javlja zbog radnog vremena samih komunalnih redara pa se time smanjuje i prilika za zbrinjavanje životinje. Rad je podijeljen u nekoliko tematskih cjelina. Prvi dio rada posvećen je teorijskom okviru, a obrađuju se ključni pojmovi poput informacijskog sustava, funkcije, procesa, aktivnosti, dijagram toka podataka te konceptualno i relacijsko modeliranje podataka. Također, obrađuju se zakonske odrednice o zaštiti životinja i radu skloništa za životinje. U drugom dijelu rada prikazuje se model procesa pomoću metode dijagrama toka podataka i modeliranje podataka.This paper deals with the development of the project information system for the operation of animal shelters. The paper presents the analysis, modeling and design of the information system and the introduction of the system in animal shelters in order to improve communication between citizens, communal wardens, shelter staff and volunteers. In this area, a long-standing problem is communication between citizens and communal wardens. The problem is mainly due to the working hours of the communal wardens themselves, which reduces the opportunity to take care of the animal. The paper is divided into several thematic units. The first part of the paper is dedicated to the theoretical framework, and deals with key concepts such as information system, function, process, activities, data flow diagram and conceptual and relational modeling of data. Also, legal provisions on animal protection and operation of animal shelters are being processed. The second part of the paper presents the process model using the data flow diagram method and data modeling

    Online and Offline Personal Recommendations that Factor in Decision Making During Shopping

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    Ovim je radom obrađena uloga osobne preporuke prilikom donošenja odluke o kupovini. Pri tom su posebno razrađeni online i offline komunikacijski kanali preporuke. Cilj rada bio je spoznati važnost osobne preporuke upućene online i offline kanalima komunikacije u ponašanju potrošača Hrvatske. U toj je namjeri provedena anketa distribuirana online komunikacijskim kanalima (elektroničkom poštom i društvenim mrežama). Anketiranje je obuhvatilo 152 ispitanika koji su ispitani upitnikom sačinjenim od 13 zatvorenih pitanja. Rezultatima istraživanja utvrđena je značajna uloga osobne preporuke prilikom donošenja odluke o kupovini, posebno one upućene neposrednim kontaktom, tj. offline komunikacijskim kanalima. Rezultati istraživanja upućuju na važnost istraživanja poslijekupovnog ponašanja potrošača i njegova zadovoljstva. Zadovoljan potrošač važan je izvor informacija za potencijalne korisnike i samim time neizostavan dio promotivnih aktivnosti.This paper deals with the role of personal recommendation when making a purchase decision. The online and offline communication channels of the recommendation have been specially developed. The aim of this paper was to realize the importance of personal recommendations sent through online and offline communication channels in the behavior of Croatian consumers. To this end, the survey was distributed through online communication channels (e-mail and social networks). The survey included 152 respondents who were asked by a questionnaire consisting of 13 closed questions. The results of the research established a significant role of personal recommendation in making a purchase decision. Especially those sent by direct contact, i.e. offline communication channels. The results of the research indicate the importance of research after consumer buying behavior and its satisfaction. Satisfied consumers are an important source of information for potential customers and therefore an indispensable part of promotional activities

    A comparative analysis of sports representation on Croatian websites

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    Sport je oduvijek bio važan ljudima, posebice zbog zdravstvenih, društvenih i psiholoških prednosti. To su samo neki od razloga zbog kojih su mediji pokazali zainteresiranost za njega te postali korisno povezani. Poznato je kako masovni mediji ostvaruju profit kroz sport, dok se sport i njegov sadržaj prenosi putem medija, stoga su često u središtu pozornosti veliki sportski događaji poput svjetskog prvenstva u nogometu, olimpijskih igara, velikih natjecanja u tenisu, formuli 1, košarci, rukometu i ostalim popularnim sportovima. Međusobni utjecaj medija i sporta sežu daleko u prošlost pa je najprije postao tema u novinama, a poslije i u časopisima. Sportsko novinarstvo vrsta je područnog novinarstva i ne razlikuje se previše u teoriji od bilo koje druge vrste novinarstva. Sportski novinari specifično izvještavaju o sportskim temama, natjecanjima te osobama koje su na bilo koji način povezane sa sportom. Dvadeseto stoljeće donijelo je radio i televiziju, koji su se pokazali odličnim u prezentaciji sportskih događaja i sadržaja. Napredak u komunikaciji obilježila je pojava internetskog medija, a sport je doživio još veću popularnost i aktualnost. Publika je dobila novi način komuniciranja preko sportskih portala, sportskih rubrika te društvenih mreža, koje su se pokazale kao savršene platforme za interakciju, komentiranje, uvid u aktualne vijesti te sve veću angažiranost sportskih novinara.Sport has always been an important factor in human life, especially because of its health, social and psychological benefits. These are just some of the reasons why the media showed interest in it and why they became beneficially connected. It is well known that the mass media make their profit through sports, while sports and sports content are transmitted through the media, so on many occasions the focus of attention is on major popular sporting events such as the FIFA World Cup, the Olympics, Grand Slam competitions, Formula 1, basketball, handball and other popular sports. The mutual influence of the media and sports goes far into the past, so firstly, sports became a topic in newspapers and later in magazines. Sports journalism is a form of journalism and does not differ much in theory from any other type of journalism, and sports journalists specifically report on sports topics, competitions and people related to sports. The twentieth century brought new media, and that was radio and television, which proved to be excellent in presenting sporting events and content. Progress in communication has been marked by the emergence of online media, and sports have become even more popular and current. The audience got a new way of communicating through websites, sports sections and social media, which showed to be perfect platforms for interaction, commenting, insight into present news and the growing involvement of sports journalists

    Information system model for pharmacy

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    Ovim radom prikazano je oblikovanje informacijskog sustava na primjeru poslovanja ljekarne. Prije pristupa samom radu bilo je potrebno razumjeti kako poslovni sustav funkcionira. Na početku rada opisan je sam informacijski sustav i njegove najbitnije stavke. U informacijskom sustavu za ljekarnu opisani su i analizirani njegovi glavni procesi, napravljen je DTP dijagram, ER model te relacijski model (RM) podataka. Provjereno je zadovoljava li model baze podataka pravila prve tri normalne forme. Na kraju su prikazani algoritmi za dobivanje najvažnijih informacija iz oblikovane baze podataka.This work shows the design of the information system on the example of the business of a pharmacy. Before starting the actual work, it was necessary to understand how the business system works. At the beginning of the paper, the information system itself is described and its most important items are described too. In the information system for a pharmacy, its main processes were described and analyzed, a DTP diagram, an ER model and a relational dana model (RM) were created. It was checked whether the database model satisfies the rules of the first three normal forms. At the end, the algorithms for obtaining the most important information from the designed database are presented

    The role of social networks in strengthening brand loyalty in selected brand examples

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    Danas je sve teže istaknuti se u mnoštvu brendova. Kako bi se brend istaknuo, mnogi brendovi posežu za različitim oblicima promocije. Jedan od najučinkovitijih kanala za promociju su društvene mreže. Društvene mreže su besplatan kanal za podizanje svijesti kod potrošača, ali i relativno jeftin za plaćenu promociju naspram konvencionalnih kanala oglašavanja, poput televizije i sličnih. Stoga se sve više brendova okreće društvenim mrežama kako bi se istaknuli na svoj jedinstven način. U ovom diplomskom radu nastoji se istražiti koju ulogu igraju društvene mreže u jačanju lojalnosti brendu na odabranim primjerima, brendovima energetskih pića, Red Bulla i Rockstara. Analiziralo se šest društvenih mreža: Facebook, Instagram, YouTube, Twitter, LinkedIn i TikTok, odnosno odabrani brendovi i njihova komunikacija na društvenim mrežama. Cilj diplomskog rada odnosi se na utvrđivanje načina na koji potrošači percipiraju odabrane brendove na društvenim mrežama. Istraživanje na uzorku od 185 ispitanika pokazalo je kako gotovo svi svakodnevno koriste društvene mreže te u prosjeku provedu oko 90 minuta na njima. Zahvaljujući istraživanju i usporedbi dvaju brendova energetskih pića vidi se koliko društvene mreže utječu na odnos brenda i kupca i koliko profil brenda na društvenim mrežama ulijeva povjerenje kupcu pri odabiru proizvoda ili usluge brenda.Today, it is increasingly difficult to stand out in a multitude of brands. In order for the brand to stand out, many brands resort to various forms of promotion. One of the most effective channels for promotion are social media networks. Social networks are a free channel for raising consumer awareness, but also relatively inexpensive for paid promotion compared to conventional advertising channels such as television etc.. Therefore, more and more brands are turning to social media networks to stand out in their own unique way. This thesis seeks to explore which social networks play in strengthening brand loyalty on selected examples, energy drink brands, Red Bull and Rockstar. Six social networks were analysed: Facebook, Instagram, YouTube, Twitter, LinkedIn and TikTok, respectively selected brands and their communication on social networks. The aim of the thesis is to determine the way consumers perceive selected brands on social networks. A survey of 185 respondents showed that almost all of them use social networks on a daily basis and spends an average of about 90 minutes on them. Thanks to the research and comparison of the two brands of energy drinks, we can see how much social networks influence the relationship between the brand and the customer and how much the brand profile on social networks instils trust in the customer when choosing products or services

    Analysis of leadership styles and the satisfaction of working in teams in the selected company

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    Cilj istraživanja ovog specijalističkog diplomskog stručnog rada bio je utvrditi zadovoljstvo rada u različitim timovima i povezati ga sa zadovoljstvom rukovođenjem. Kako bi se utvrdilo zadovoljstvo rada među članovima timova te kako bi ih se moglo povezati s načinom i stilom koji njihov rukovoditelj koristi, provedene su dvije različite ankete. Jedna anketa bila je isključivo za rukovoditelje kako bi se ispitao njihov stil rukovođenja te kako bi se ustanovilo što oni misle, jesu li njihovi članova tima zadovoljni te jesu li angažirani. Druga anketa bila je sastavljena za članove timova i sastojala se od tri dijela. Prvim dijelom upitnika ispitalo se što članovi tima misle o stilu rukovođenja svoga rukovoditelja i jesu li zadovoljni tim načinom vođenja. Drugi je dio bio usmjeren na zadovoljstvo i efikasnost tima te treći dio na angažiranost na radnom mjestu. Ponašanje voditelja i korištenje raznih stilova vođenja te usporedba s onim kako ga vide članovi timova istražilo se upitnikom trima rukovoditeljima i timovima od sveukupno 26 članova. Rezultati pokazuju kako sva tri rukovoditelja, prema vlastitoj procjeni, koriste različite stilove vođenja, a percepcija njihova tima podudara se s voditeljskom vlastitom percepcijom. Slijedi drugi istraživački dio u kojemu se prikazalo zadovoljstvo članova timova s određenim stilovima rukovođenja te se ustanovilo kako su najzadovoljniji i najangažiraniji članovi tima rukovoditelja koji koriste transformacijski stil rukovođenja. Transformacijski stil kod kojeg rukovoditelj svoje podređene zna motivirati te svojim karizmatskim pristupom inspirira članove tima i pomaže im da ostvare performanse iznad vlastitih očekivanja, najbolje utječe na zaposlenike pa su oni prema tome i najzadovoljniji.The aim of the research of this master's thesis was to determine the satisfaction of working in different teams and to connect it with the satisfaction of management. In order to determine work satisfaction among team members and to be able to relate them to the manner and style used by their manager, two different surveys were conducted. One survey was exclusively for managers to examine their leadership style and to find out what they think about, whether their team members are satisfied and engaged. The second survey was compiled for team members and consisted of three parts. The first part of the questionnaire examined what the team members think, which leadership style their manager uses, and whether they are satisfied with that leadership style. The second part was focused on the satisfaction and efficiency of the team, and the third part on engagement in the workplace. Different types of leadership styles and their characteristics are analyzed and explained using available literature. The concepts of teamwork, efficiency and satisfaction at the workplace and employee engagement were also analyzed and clarified. Managers' behavior and the use of various leadership styles, as well as the comparison with the perception of team members, was investigated by means of a questionnaire with three managers and teams of a total of 26 members. The results show that, according to their self-assessment, all three managers use different leadership styles, and the perception of their team coincides with the manager's self-perception. The following is a research part in which the satisfaction of team members with certain leadership styles was presented, and it was established that the most satisfied and engaged members of the team are managers who use transformational leadership style. A transformational style in which the manager knows how to motivate his subordinates and inspires team members with his charismatic approach and helps them to achieve performance above their own expectations has the best effect on his employees, and they are the most satisfied with it

    Analysis of the organizational climate in a hotel company

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    Ovaj završni rad bavi se proučavanjem organizacijske klime i kulture odnosno načinima na koje zaposlenici promatraju, doživljavaju i osmišljavaju svoje radno okruženje. Iako se kulturi i klimi u organizaciji pristupa iz različitih znanstvenih tradicija koje imaju svoje korijene u različitim disciplinama, obje se odnose na razumijevanje psiholoških fenomena u organizacijama. Oba koncepta počivaju na pretpostavci zajedničkih značenja, odnosno zajedničkoga razumijevanja nekog aspekta organizacijskoga konteksta. Također služe i kao instrumenti za mjerenje organizacijske spremnosti za vođenje poslovanja u unutarnjem i međunarodnom okruženju. Hoteli su suočeni s razlikama u prirodi zaposlenika i gostiju pa menadžment mora razviti povoljan tip klime i kulture kao strategiju za poticanje poslovne konkurentnosti. Cilj istraživanja bila je evaluacija organizacijske klime u dvama hotelima unutar jednoga hotelskoga poduzeća na hrvatskoj obali. Istraživanje je provedeno s pomoću anketnog upitnika na 79 zaposlenika dvaju hotela koji se nalaze na različitim pozicijama i obavljaju različite poslove. Rezultati istraživanja pokazali su manje razlike u procjenama organizacijske klime među hotelima, no u cjelini su ukazali na pozitivnu percepciju organizacijske klime u oba hotela, odnosno na visoku razinu zadovoljstva poslom u njihovih zaposlenika.This Undergraduate Thesis deals with the study of organizational climate and culture, i.e. the ways in which employees observe, experience and design their work environment. Although the culture and climate in the organization are approached from different scientific traditions and have their roots in different disciplines, both relate to the understanding of psychological phenomena in organizations. Both concepts are based on the assumption of common meanings, that is, a common understanding of some aspect of the organizational context. They also serve as instruments for measuring organizational readiness to conduct business in the domestic and international environment. Hotels are faced with differences in the nature of employees and guests, so management must develop a favorable type of climate and culture as a strategy to foster business competitiveness. The aim of the research was to evaluate the organizational climate in two hotels within a hotel company on the Croatian coast. The survey was conducted using a survey questionnaire on 79 employees of two hotels who are in different positions and perform different jobs. The results of the research showed minor differences in the assessment of the organizational climate among hotels, but on the whole they indicated a positive perception of the organizational climate in both hotels, i.e. a high level of job satisfaction among employees

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