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FOREIGNER EMPLOYMENT IN THE REPUBLIC OF CROATIA
No full textU stranicama koje slijede opisan je proces rada osobe stranog državljanstva, od trenutka dolaska u Republiku Hrvatsku, do početka rada. Također, navedeni su i drugi važni podaci, poput prava i obaveza stranca koji radi u Republici Hrvatskoj, kao i adrese i ustanove na koje se osoba može obratiti u slučaju bilo kakvih nejasnoća.
Na završnim stranicama rada nalaze se tiskanice i obrasci koji mogu biti od pomoći stranim radnicima u Republici Hrvatskoj, a tiču se prijave prebivališta/boravišta, pitanja vezanih za mirovinsko osiguranje, kao i za zdravstveno osiguranje.
Također, naveden je i osvrt na rad i ostvarivanje prava digitalnih nomada, sezonskih radnika, kao i razlikovanje radnika građana Europske unije i radnika državljana trećih zemalja.
Kako bi se bilo koji radnik stranog državljanstva što uspješnije integrirao na radu u Republici Hrvatskoj, odgovorimo na ključna pitanja sažeta na jednom mjestu.The final theisis entiteled as Foreigners employment in the Republic of Croatia is structured in the sense of a buide to every person found working in the Republic of Croatia at some point.
The following pages describe the work process for a persono of foreign citizenship, from the moment of arrival in the Republic of Croatia, up to the moment they start working. Aslo, other important information is listed, such as the rights and obligations of a foreigner working here, as well as addresses and institutions to which a person can make a contact to, in case of any ambiguities.
On the final pages of this theises, there are stationery and forms that can be found useful to a foreigner working in the Republic of Croatia, and their concerns related to registration of residence, issues related to pension insurance, as well as health insurance.
Also, there is a review of the work and rights of digital nomads, seasonal workers, as well as the distincion between workers who are citizens of the European Union, and the workers who are citizens of third countries.
In order for any foreigner worker to integrate as successfully as possible at work in the Republic of Croatia, let's answer the key questions sumarized in one place
PARTICIPATION OF CIVIL SOCIETY IN THE PROCESS OF ENVIRONMENTAL PROTECTION
No full textU radu se obrađuje sudjelovanje civilnog društva u procesu zaštite okoliša. Tema je odabrana iz razloga što su organizacije civilnog društva već dugo zagovornici zaštite okoliša, što je rezultiralo time da su vlade prepoznale predstavnike civilnog društva kao važne subjekte zaštite okoliša. Zahvaljujući stručnosti i resursima koje posjeduju, suradnja civilnog društva s javnim sektorom može dovesti do inovativnih rješenja za ekološka pitanja i zadovoljavanja ekoloških potreba građana. Aarhuška konvencija zahtijeva od vlada da dopuste pripadnicima javnosti i zainteresirane javnosti (civilnog društva) pristup informacijama o temama vezanim uz zaštitu okoliša. Cilj rada je prikazati kako su odredbe ove Konvencije implementirane u nacionalno zakonodavstvo Republike Hrvatske s posebnim naglaskom na informiranje i sudjelovanje u rješavanju ekoloških pitanja od strane predstavnika civilnog društva.The paper deals with the participation of civil society in the environmental protection process. The topic was chosen because civil society organizations have long been advocates of environmental protection, which resulted in governments recognizing civil society representatives as important subjects of environmental protection. Thanks to the expertise and resources they possess, the cooperation of civil society with the public sector can lead to innovative solutions for environmental issues and meeting the environmental needs of citizens. The Aarhus Convention requires governments to allow members of the public and interested public (civil society) access to information on environmental issues. The aim of the paper is to show how the provisions of this Convention have been implemented in the national legislation of the Republic of Croatia with a special emphasis on information and participation in solving environmental issues by representatives of civil societ
CONTROLLING BUSINESS RISKS FOR THE EXAMPLE OF ALLIANZ CROATIA D.D.
No full textKontroling kao upravljački koncept ima zadatak na temelju mnoštva informacija koje se nalaze u poduzeću ili izvan njega odabrati i korelirati one koje su važne za upravljanje poduzećem. Na taj način, kontroling služi za poboljšanje poslovanja, optimiziranje poslovnih procesa, kapaciteta i resursa te racionalizaciju troškova. Osim analize i kontrole financija, resursa i ljudskih potencijala, vrlo je važna i sposobnost kontrolora za predviđanje i suzbijanje potencijalnih rizika koji se javljaju u poslovanju, budući da je kontroling usmjeren na događanja u budućnosti. Rizici mogu proizaći iz vanjskog i unutarnjeg okruženja poduzeća, stoga se najčešće dijele na strateške, financijske i operativne rizike. Budući da pripadaju u nebankovne financijske institucije, u skupinu osiguravajuća društva, za poduzeće Allianz Hrvatska d.d. najveći naglasak je stavljen na potencijalne financijske rizike u poslovanju. Također, opisan je i način na koji ovo poduzeće vrši prognozu potencijalnih rizika i koje mjere poduzima kako bi se isti spriječili.Controlling as a management concept has the task of selecting and correlating those that are important for the management of the company based on the multitude of information found in the company or outside it. In this way, controlling serves to improve operations, optimize business processes, capacities, and resources, and rationalize costs. In addition to the analysis and control of finances, resources and human resources, the controller's ability to predict and suppress potential risks that occur in business is also very important, since controlling is focused on events in the future. Risks can arise from the external and internal environment of the company; therefore, they are most often divided into strategic, financial, and operational risks. Since they belong to non-bank financial institutions, to the group of insurance companies, for the company Allianz Hrvatska the greatest emphasis is placed on potential financial risks in business. It also describes how this company forecasts potential risks and what measures it takes to prevent them
CUSTOMER RELATIONSHIP MANAGEMENT
No full textPotrošač je ključ poslovanja svakog suvremenog poduzeća jer upravo mu on donosi profit te mu omogućava rast, razvoj i opstanak. Ukoliko poduzeće nema dovoljno dobro razvijen koncept upravljanja odnosima s potrošačima, zasigurno neće rasti, razvijati se pa ni opstati. Tim konceptom poduzeće treba zadovoljiti potrebe, želje i zahtjeve potrošača što se posebno naglašava posljednjih godina, budući da su one sve veće, a paralelno je i tržište sve dinamičnije te je konkurencija sve veća.
Lidl je primjer poduzeća koje uspješno posluje već dugi niz godina na mnogim svjetskim tržištima i, pri tome, puno pažnje posvećuje svojim potrošačima. Ovo poduzeće uspješno upravlja odnosima sa svojim potrošačima te konstantno razvija programe lojalnosti od kojih se najviše ističe Lidl Plus digitalna kartica. Korištenjem te kartice članovi programa lojalnosti imaju razne pogodnosti u obliku popusta, nagrada i kupona. Međutim, kao i svako drugo uspješno poduzeće, i Lidl ne treba stati na ovome što je do sada postigao već treba i dalje uvoditi neke nove dodatne mogućnosti za svoje potrošače. Time bi postigao još veću lojalnost postojećih, ali bi i privukao neke nove potrošače.The customer is the key to the business of every modern company because it is he who brings him profit and enables him to grow, develop and survive. If the company does not have a sufficiently well-developed concept of customer relationship management, it will certainly not grow, develop or even survive. With this concept, the company should satisfy the needs, wishes and demands of customers, which has been especially emphasized in recent years, since they are getting bigger, and at the same time, the market is becoming more dynamic and the competition is increasing.
Lidl is an example of a company that has been operating successfully for many years in many world markets and, at the same time, pays a lot of attention to its customers. This company successfully manages relations with its consumers and constantly develops loyalty programs, the most outstanding of which is the Lidl Plus digital card. By using this card, members of the loyalty program have various benefits in the form of discounts, prizes and coupons. However, like any other successful company, Lidl should not stop at what it has achieved so far, but should continue to introduce some new additional options for its customers. This would achieve even greater loyalty of the existing ones, but would also attract some new customers
PRODUCTION STRATEGY
No full textOperacijski menadžment kroz godine se razvio na toliku razinu da je danas nemoguće pronaći
poduzeće koje ne koristi isti u svom proizvodnom procesu. Proizvodnja je vrlo složen proces
koji zahtjeva povezivanje niza elemenata dok stvaranja konačnog proizvoda. Zbog toga je od
velike važnosti svakog proizvođača ili davatelja usluga da izradi dobru strategiju proizvodnje.
U današnjem svijetu sve je veći broj proizvođača i stoga je izlazak i opstanak na tržištu veliki
izazov za sve. Kroz proizvodnu strategiju potrebno je obuhvatiti sve elemente procesa s
posebnim naglaskom na stjecanje konkurentske prednosti u odnosu na druge. Svrha rada je
prikazati svrhu operacijskog menadžmenta kroz složenost proizvodne strategije i važnost
implementiranja konkurentskih prednosti u poduzeće kako bi ono bilo što uspješnije na
tržištu.Over the years, operational management has developed to such a level that today it is
impossible to find a company that does not use it in its production process. Production is a
very complex process that requires connecting a number of elements to create the final
product. This is why it is of great importance for every manufacturer or service provider to
create a good production strategy. In today's world, the number of producers is increasing,
and therefore exiting and surviving on the market is a big challenge for everyone. Through the
production strategy, it is necessary to include all elements of the process with special
emphasis on gaining a competitive advantage over others. The purpose of the work is to show
the purpose of operational management through the complexity of the production strategy and
the importance of implementing competitive advantages in the company in order to make it as
successful as possible on the market
PENSION SYSTEM OF THE REPUBLIC OF CROATIA
No full textMirovinski sustav spada u ključni segment društvene i gospodarske politike Republike Hrvatske. Tri ključna elementa koja ga određuju su starost, nesposobnost/nemogućnost ostvarivanja prihoda (invalidnost) i smrt osiguranika koji financijski brine o obitelji. Za održivost mirovinskog sustava RH značajna je bila reforma koja je započela donošenjem Zakona o mirovinskom osiguranju iz 1998. god., a implementirala se u dva dijela. Prvi dio reforme je startao u siječnju 1999. godine i njime su definirani novi pojmovi u mirovinskm osiguranju koji se nakon reforme sastoji od tri glavna dijela (tzv. I. stup tj. obvezno mirovinsko osiguranje koje se temelji na generacijskoj solidarnosti, II. stup tj. obvezno mirovinsko osiguranje, ali za razliku od I stupa, temelji se na individualnoj kapitaliziranoj štednji te III. stup koji podrazumijeva dobrovoljno mirovinsko osiguranje na temelju osobne kapitalizirane štednje). U drugoj fazi implementacije Zakona promijenio se modus pomoću kojeg se financiraju mirovine iz samo državnog sistema u kombinirani (privatni i javni). S namjerom da se reforma provede adekvatno tj. učinkovito utemeljena su tijela pomoću kojih mirovinsko osiguranje može funkcionirati poštujući zakonske odredbe na kojima se temelji.The pension system is a key segment of the economic and social Croatian policy. The three key elements that determine it are age, incapacity/impossibility to generate income (disability) and the death of the insured person who financially takes care of the family. For the sustainability of the Croatian pension system, the reform that began with the adoption of the Law on Pension Insurance from 1998 was significant, and was implemented in two parts. The first part of the reform started in January 1999 and defined a new way of pension insurance, which is divided into three parts (the so-called first pillar, or compulsory pension insurance based on generational solidarity, second pillar, i.e. compulsory pension insurance, but unlike the first pillar , which is based on individual capitalized savings and third pillar, that includes voluntary pension insurance based on personal capitalized savings). In the second phase of the implementation of the Law, the mode by which pensions are financed changed from a state-only system to a combined (private and public) system. With the intention of implementing the reform adequately and efficiently, bodies were established by means of which pension insurance can function while respecting the legal provisions on which it is based
GEOPOLITIČKI UTJECAJ NA TRENDOVE U MARKETINGU
No full textThis graduate thesis defines and elaborates the topics of geopolitics and marketing, and through
theory and conducted empirical research, points to the interweaving and interdisciplinary
nature of these topics in everyday practice. Chronologically, the first part of the paper defines
marketing, the marketing environment as well as the trends it creates, followed by politics and
geopolitics as a subcategory that this paper primarily focuses on. The second part of the paper
presents important geopolitical moments in recent history, through which the connection with
the marketing of various companies can be seen, while the third part of the paper presents an
empirical investigation of behavioral changes among consumers, due to geopolitical action on
the example of the Covid-19 pandemic.Ovaj diplomski rad definira i elaborira teme geopolitike i marketinga te kroz teoriju i
provedeno empirijsko istraživanje, ukazuje na isprepletanje i interdisciplinarnost ovih tema u
svakodnevnoj praksi. Kronološki, prvi dio rada definira marketing, marketinško okruženje kao
i trendove koje ono stvara, a zatim politiku i geopolitiku kao supkategoriju na koju se ovaj rad
primarno osvrće. Drugi dio rada prezentira važne geopolitičke trenutke u recentnoj povijesti,
kroz koje se uviđa povezanost sa marketingom različitih poduzeća, dok je u trećem dijelu rada
prikazano empirijsko istraživanje bihevioralnih promjena kod potrošača, uslijed geopolitičkog
djelovanja na primjeru Covid-19 pandemije
OIL MARKET AND OIL PRICES
No full textOvaj diplomski rad analizira tržište nafte, posebno fokusirajući se na formiranje cijene i njeno kretanje na tržištu nafte u Republici Hrvatskoj. Rad je strukturiran u četiri poglavlja. U uvodnom dijelu, definirane su metodologija i ciljevi istraživanja, te je prikazana opća struktura rada. Drugo poglavlje pruža teorijski okvir za razumijevanje naftnog tržišta. Pojašnjeno je što nafta i naftni derivati predstavljaju te kako se razvijalo naftno tržište tijekom povijesti. Istaknuto je da su monopoli bili uobičajeni u prošlosti, ali danas organizacija OPEC igra značajnu ulogu u oblikovanju cijena. Također je istaknuto da je nafta neelastična roba, što znači da promjene u cijenama imaju ograničeni utjecaj na potražnju. Treće poglavlje se bavi analizom naftnog tržišta u Republici Hrvatskoj. Posebno se ističe kako su se formirale maloprodajne cijene goriva, s naglaskom na promjene nakon 2014. godine kada je omogućeno slobodno formiranje cijena. Također se ističe da vlada može ograničiti cijene u iznimnim situacijama, Analizom cijena goriva u razdoblju od 2013. do 2023. godine, zaključuje se da su cijene znatno porasle 2015. godine i 2022. godine. Republika Hrvatska ima srednji rang cijena nafte u usporedbi s drugim europskim zemljama, osim za ukapljeni naftni plin, koji je izuzetno skup. Međutim, važno je napomenuti da je životni standard u zemljama sa skupljim gorivom također viši. Zaključno, rast cijena goriva utjecao je na rast cijena drugih dobara i usluga, što je rezultiralo visokom stopom inflacije u hrvatskom gospodarstvu.This thesis analyzes the oil market, focusing especially on the formation and fluctuations of oil prices in the Republic of Croatia. The work is structured in four main chapters. In the introductory part, the methodology and objectives of the research are defined, and the general structure of the work is presented. The second chapter provides a theoretical framework for understanding the oil market. It is explained what oil and oil derivatives represent and how the oil market has developed throughout history. It was pointed out that monopolies were common in the past, but today OPEC plays significant role in shaping prices. It was also pointed out that oil is an inelastic commodity, which means that changes in prices have a limited impact on demand. The third chapter deals with the analysis of the oil market in the Republic of Croatia. It was particularly highlighted how retail fuel prices were formed, with an emphasis on changes after 2014, when free formation of prices was enabled. It is also pointed out that the government can limit prices in exceptional situations. Analyzing fuel prices in the period from 2013 to 2023, it is concluded that prices increased significantly in 2015 and 2022. The Republic of Croatia has an average price range compared to other European countries, except for liquefied petroleum gas, which is extremely expensive. However, it is important to note that the standard of living in these more expensive countries is also higher. In conclusion, the increase in fuel prices affected the increase in the prices of other goods and services, which resulted in a high rate of inflation in the Croatian economy
SELECTIVE FORMS OF TOURISM IN SISAK-MOSLAVINA COUNTY
No full textU ovom radu, naglasak je stavljen na selektivni turizam kao turizam posebnih interesa u Sisačko-moslavačkoj županiji. Selektivni turizam se usredotočuje na posebne aspekte turističke ponude i potražnje, te privlači nove, suvremene turiste u ovo područje. Važnost selektivnih oblika turizma leži u sveobuhvatnijem uvažavanju želja suvremenih turista da na različite načine vidi i doživi destinaciju koju je izabrao za odmor. Sisačko-moslavačka županija ima značajan potencijal za razvoj turizma. Bogata kulturna baština, uključujući povijesne spomenike, tradiciju i običaje, predstavlja vrijednu turističku atrakciju. Selektivni oblici turizma omogućuju turistima da dožive lokalnu kulturu, običaje i način života na destinacijama koje su odabrali. Cilj rada je teorijski analizirati turizam, opisati karakteristike i obilježja selektivnog oblika turizma te navesti vrste selektivnog turizma. Opisati će se razvoj i važnost selektivnih oblika turizma u Sisačko - moslavačkoj županiji što je ujedno i predmet rada.In this paper, emphasis is placed on selective tourism as tourism of special interests in Sisak-Moslavina County. Selective tourism focuses on specific aspects of tourist supply and demand, and attracts new, modern tourists to the area. The importance of selective forms of tourism lies in a more comprehensive appreciation of the wishes of modern tourists to see and experience the destination they have chosen for vacation in different ways. Sisak-Moslavina County has significant potential for the development of tourism. The rich cultural heritage, including historical monuments, traditions and customs, is a valuable tourist attraction. Selective forms of tourism allow tourists to experience the local culture, customs and way of life in the destinations they have chosen. The aim of the work is to theoretically analyze tourism, to describe the characteristics and characteristics of selective tourism and to list the types of selective tourism. The development and importance of selective forms of tourism in Sisak - Moslavina County will be described, which is also the subject of the paper
QUALITY MANAGEMENT IN THE HOTEL INDUSTRY WITH EMPHASIS ON PERSONNEL STANDARDS
No full textMnogo je različitih pojmova kvalitete, ali svaka naglašava zadovoljstvo kupaca te potrebu da se poduzeća posvete upravo njoj. Uspjeh u poslovanju svakog hotelskog, ali i poduzeća iz drugih grana, krije se u zadovoljnim kupcima i zaposlenicima. Hotel posluje uspješno ukoliko ga karakterizira dobra radna klima, tj. dobri odnosi između samih zaposlenika kao i zaposlenika i gostiju. Valamar Riviera d.d. primjer je hrvatske hotelske kompanije koja uspješno posluje već dugi niz godina, upravo zahvaljujući dobrom sustavu upravljanja kvalitetom u svim svojim poslovnim procesima. Iako je pandemija COVID-19 „poljuljala“ poslovanje ove hotelske kompanije, i dalje je Valamar Riviera nastavila nizati zavidne poslovne rezultate te zadržati sve svoje zaposlenike i, pri tome, povećavati razinu njihova zadovoljstva. Pri tome je konstantno puno sredstava ulagala u politiku njihovih plaća, sustave njihova nagrađivanja, edukacije, treninge, usavršavanja te osposobljavanja. Sve navedeno je bilo ključno za njen rast i razvoj koji je stalno prisutan te se očekuje isti trend razvoja i u budućnosti.There are many different concepts of quality, but each emphasizes customer satisfaction and the need for companies to focus on it. The success of every hotel business, as well as companies from other branches, lies in satisfied customers and employees. A hotel operates successfully if it is characterized by a good working climate, i.e. good relations between the employees themselves, as well as between employees and guests. Valamar Riviera d.d. is an example of a Croatian hotel company that has been operating successfully for many years, precisely thanks to a good quality management system in all its business processes. Although the COVID-19 pandemic "shaked" the operations of this hotel company, Valamar Riviera continued to achieve enviable business results and retain all of its employees and, at the same time, increase their level of satisfaction. At the same time, she constantly invested a lot of money in their salary policy, reward systems, education, training, and training. All of the above was key to its growth and development, which is constantly present, and the same development trend is expected in the future