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    BANKING SECTOR EFFORTS TO CONTAINMENT/ DAMAGE LIMITATION OF COVID-19 CRISIS AS A PREDICTIVE FACTOR IN THE ABILITY TO RECOVERY OF SMES IN JORDANIAN

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    Objective: The research aims to identify the efforts made by the banking sector to contain the damages caused by the COVID-19 in all its aspects (situation assessment and analysis, and crisis intervention) from the banking sector employees’ perspective. The research also aims to identify the role of the banking sector's efforts in containing the COVID-19 crisis damages on predicting the ability of Jordanian SMEs to recover their activity.   Methodology: The research population consisted of two sub-populations; the first consists a cluster sample was taken from Jordanian banks branch managers, all employees in the risk departments, and employees responsible for credit operations in (Bank of Jordan and the Islamic International Arab Bank), The second subpopulation consists of all SMEs’ owners, 24,000 enterprises in the Northern, Central, and Southern regions of Jordan.   Findings: The study found that there is a positive and statistically significant impact of the banking sector's efforts to contain COVID-19 crisis damage in its dimensions (efforts to assess and analyze the situation and efforts to intervene in the crisis) on the ability of SMEs to recover their activity. The results showed that SMEs suffer from an unprecedented shock and depression in the absence of financial assistance and facilities from the banking sector.   Conclusion: The responses showed (73.33%) of project owners indicated that banks and lenders did not provide any credit facilities

    EFFECTIVENESS OF THE BUSINESS FAILURE PREDICTION MODELS IN THE IBERIAN TRANSPORT COMPANIES

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    Purpose: validate, in the existing models, its effectiveness and ability to provide useful information for decision-making, allowing the choice of one that presented as the best alternative for predicting bankruptcy for companies in the transport economic sector (NACE H) up to 6 years before it occurs.   Theoretical Framework: in the last decades, since Beaver's (1966) preliminary work in bankruptcy prediction, followed by Altman (1968) models, numerous authors developed different techniques and models to this purpose. Of all the techniques used and developed in almost 60 years of bankruptcy prediction study, Multivariate Discriminant Analysis (MDA) stands out. Despite its limitations, it best combines management and usage simplicity offering stable levels of efficiency.   Design/Methodology/Approach: we selected, Portuguese and Spanish companies, from the transport and storage economic sector, subject to statutory auditing, in a sample of 22 companies, considered healthy, according to the most common criterion in the literature: Equity above zero, during six and that in the seventh were considered bankrupt (Equity below zero) and another, paired with the previous one, by Total Assets and Revenues, with 36 companies that presented Equity above zero throughout all the analyzed period, granting the analyzed models full forecasting potential. Were used 21 multi-sectorial models, for different timelines and geographies, with a greater presence in the literature, or developed by Edward Altman, a unique researcher on this subject, between 1979 and 2014.   Findings: As a main conclusion, in addition to the description of models and techniques, the formulations developed by Carvalho das Neves (1998), Lizarraga (1998) and Monelos et al. (2011) were the best predictors of bankruptcy, up to 6 years before it occurs, for Portuguese and Spanish companies in the transport economic sector (NACE H).   Research, Practical & Social Implications: This information can be used by any interested entity to improve current conditions, optimize and enhance the usage the bankruptcy forecast models.   Originality/Value: The global financial crisis and the growing number of company closures make it crucial to understand the causes of corporate failure, with emphasis on forecasting and anticipating it

    HUMAN RESOURCES MANAGEMENT AND ORGANIZATIONAL BEHAVIOR: CASE STUDY IN A CONSULTATION COMPANY

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    Objective: To Analyze the relationship between human resources management and organizational behavior, in light of the analysis of high-performance work practices and workers' organizational commitment. Theoretical Framework: This study focuses on the “high performance work practices” (Pfeffer, 1998; Becker, et al. 2001) which refer to a set of practices that aim to select, develop, and retain workers, especially the most innovative ones, to maximize the organization's performance. Method: A case study was carried out in an innovation and technology consultancy organization, based on the application of a questionnaire survey on the components of organizational commitment (Nascimento et al., 2008) and the perception of workers regarding high performance work practices (Esteves, 2008). The sample is mainly composed of male professionals, between 26 and 34 years old and with a undergraduate or bachelor’s degree. Results and Discussion: The results show some consistency with previous empirical studies: high performance work practices are present in this type of organization; professionals are affectively committed to the organization; there are significant correlations between high performance work practices and organizational commitment, especially at the level of affective commitment. Research Implications: Assists in the design and implementation of practical human resources management strategies for managers, which contribute to the formulation of management systems focused on organizational commitment behaviors of professionals in the context of the consultancy sector. Originality/Value: It is a pioneering study developed in a national context on the two constructs in the consulting sector, contributing to the literature by highlighting the importance of a relational and reflective approach to the importance of organizational behavior. Its relevance and value is evidenced by the support it gives to the design of management systems and practices based on organizational behavior

    RESEARCH ON FACTORS AFFECTING ONLINE SHOPPING INTENTION OF CUSTOMERS: THE EVIDENCE IN VIETNAM

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    Objective: The research clarifies the relationships among the four key factors: brand reputation, trust, customer service quality, and online shopping intentions.   Theoretical Framework: The research adopted the E-S-QUAL four dimensions to measure e-service quality, customer trust, and purchase intention in virtual environments. The research explores the role of seller reputation in the relationship between trust and online shopping by building a model with four variables, six hypotheses, and 21 observed variables.   Method: The snowball sampling technique was used. Quantitative research was used to evaluate and test the theoretical model with a sample size of N = 395 through the online survey. This study examined the scale through exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM).   Results and Discussion: The results show that the research scales achieve unidirectional reliability, convergent validity, and high discriminant validity. Brand reputation has a positive impact on customer service through trust. Trust has a positive impact on online shopping intention through customer service.   Research Implications: This study only examines the role of brand reputation in the relationship between trust, customer service quality, and online shopping intention. Other important factors that affect this relationship may not be mentioned in the research.   Originality/Value: The article recommends improving Vietnamese consumers' confidence and online shopping intention by offering solutions for consumers, electronic sellers, and related associations and organizations

    UNVEILING THE NEXUS BETWEEN LEADERSHIP DYNAMICS AND INNOVATION CAPABILITIES IN DRIVING GREEN CREATIVITY: THE CRUCIAL MODERATING ROLE OF GREEN MOTIVATION AMONG SMES IN PAKISTAN

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    Objective: This study aims to explore the under-investigated area of green creativity within Pakistani SMEs by examining the influence of leadership dynamics (transformational and transactional leadership) and innovation practices.   Theoretical Framework: The research builds upon the concepts of green creativity, transformational leadership, transactional leadership, innovation practices, and green motivation.   Method: A survey methodology was employed with a sample of 191 managers and owners of SMEs in Pakistan. Data analysis was conducted using SmartPLS software.   Results and Discussion: The findings reveal positive relationships between transformational leadership, transactional leadership, innovation practices, and green creativity. However, green motivation was identified as a negative moderator in the relationship between innovation practices and green creativity. The study emphasizes the significance of leadership styles (transformational and transactional) and fostering a culture of innovation for driving green creativity within SMEs. Green motivation, while positive in itself, seems to hinder the impact of innovation practices on green creativity, requiring further investigation.   Research Implications: This research contributes to the understanding of green creativity in SMEs by highlighting the facilitating role of leadership dynamics and innovation practices. It underscores the need for future research to delve deeper into the moderating effect of green motivation.   Originality/Value: This study offers a valuable contribution to the existing environmental sustainability literature. It delves into green creativity within Pakistani SMEs, a previously unexplored area.  By examining leadership styles, innovation practices, and the surprising moderating role of green motivation, the research offers valuable insights for both businesses and policymakers to cultivate environmentally friendly practices within SMEs

    TOURISM MANAGEMENT MODEL: THE STRATEGY THAT WILL TRANSFORM LOCAL ENTREPRENEURSHIP IN ECUADOR

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    Propósito: Las limitaciones en la creación de nuevos productos y de servicios alternativos complementarios a la gastronomía, el bajo nivel de conocimientos innovadores de la población, en el diseño de nuevos modelos y planes de negocios que sirven de guía para la diversificación de productos y servicios, seguido de la mala aplicación de procesos, normativas, políticas establecidas a nivel nacional en actividades turísticas, son elementos del sistema turístico que se relacionan con la oferta y de esta forman, impactan en la rentabilidad de los pequeño y grandes negocios.   Objetivo: El objetivo del estudio es analizar sobre un modelo de gestión turística para fomentar emprendimientos turísticos y el desarrollo local de las comunidades de la provincia de Manabí Ecuador, evidenciando el compromiso y articulación, empresas privadas, academia - mercado y normas vigentes.   Método: Investigación exploratoria, descriptiva con un enfoque, cualitativo y cuantitativo.   Resultados: De acuerdo con los resultados demostraron que, en un 61% de las comunidades carece de trabajo en equipo en los cantones de la provincia de Manabí, para fomentar la diversificación de ofertas turísticas y que sea de atractivo para turistas que acuden al sector, fomentando el desarrollo turístico de las comunidades.   Conclusiones: La falta de colaboración comunitaria se identifica como uno de los principales obstáculos para el desarrollo turístico, mientras que la mayoría de los encuestados reconocen las redes sociales como un medio importante para la promoción y difusión de los emprendimientos turísticos. Estas conclusiones sugieren que fomentar la cooperación entre los miembros de la comunidad y desarrollar estrategias de promoción efectivas, especialmente en plataformas digitales, son elementos esenciales para impulsar el turismo local y aumentar la visibilidad de los negocios locales.PROPÓSITO: Las limitaciones en la creación de nuevos productos y de servicios alternativos complementarios a la gastronomía, el bajo nivel de conocimientos innovadores de la población, en el diseño de nuevos modelos y planes de negocios que sirven de guía para la diversificación de productos y servicios, seguido de la mala aplicación de procesos, normativas, políticas establecidas a nivel nacional en actividades turísticas, son elementos del sistema turístico que se relacionan con la oferta y de esta forman, impactan en la rentabilidad de los pequeño y grandes negocios. OBJETIVO: El objetivo del estudio es analizar sobre un modelo de gestión turística para fomentar emprendimientos turísticos y el desarrollo local de las comunidades de la provincia de Manabí Ecuador, evidenciando el compromiso y articulación, empresas privadas, academia - mercado y normas vigentes. MÉTODO: Investigación exploratoria, descriptiva con un enfoque, cualitativo y cuantitativo. RESULTADOS: De acuerdo con los resultados demostraron que, en un 61% de las comunidades carece de trabajo en equipo en los cantones de la provincia de Manabí, para fomentar la diversificación de ofertas turísticas y que sea de atractivo para turistas que acuden al sector, fomentando el desarrollo turístico de las comunidades. CONCLUSIONES: La falta de colaboración comunitaria se identifica como uno de los principales obstáculos para el desarrollo turístico, mientras que la mayoría de los encuestados reconocen las redes sociales como un medio importante para la promoción y difusión de los emprendimientos turísticos. Estas conclusiones sugieren que fomentar la cooperación entre los miembros de la comunidad y desarrollar estrategias de promoción efectivas, especialmente en plataformas digitales, son elementos esenciales para impulsar el turismo local y aumentar la visibilidad de los negocios locales.  FUNDAMENTO: Seguiram-se as limitações na criação de novos produtos e serviços alternativos complementares à gastronomia, o baixo nível de conhecimento inovador da população, na concepção de novos modelos e planos de negócios que sirvam de guia para a diversificação de produtos e serviços. pela má aplicação de processos, regulamentos, políticas estabelecidas a nível nacional nas actividades turísticas, são elementos do sistema turístico que estão relacionados com a oferta e assim impactam a rentabilidade dos pequenos e grandes negócios. OBJETIVO: O artigo do estudo é analisar um modelo de gestão turística para promover empreendimentos turísticos e o desenvolvimento local das comunidades da província de Manabí Equador, evidenciando o compromisso e articulação, empresas privadas, academia - mercado e regulamentações vigentes. DESENHO/METODOLOGIA/ABORDAGEM: Pesquisa exploratória, descritiva, com abordagem qualitativa e quantitativa RESULTADOS: De acordo com os resultados, mostraram que 61% das comunidades carecem de trabalho em equipe nos cantões da província de Manabí, para promover a diversificação da oferta turística e torná-la atrativa para os turistas que chegam ao setor. CONCLUSÕES: A falta de colaboração comunitária é identificada como um dos principais obstáculos ao desenvolvimento do turismo, enquanto a maioria dos entrevistados reconhece as redes sociais como um meio importante para a promoção e divulgação de empreendimentos turísticos. Estas conclusões sugerem que a promoção da cooperação entre os membros da comunidade e o desenvolvimento de estratégias promocionais eficazes, especialmente em plataformas digitais, são elementos essenciais para impulsionar o turismo local e aumentar a visibilidade das empresas locais

    EFFECT OF FINANCIAL INCLUSION ON ECONOMIC DEVELOPMENT IN NIGERIA

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    Objective: The objective of this study is to investigate the effect of financial inclusion on economic development in Nigeria, with the aim of analysing the interplay between the two variables through a review of relevant literature and empirical evidence.   Theoretical Framework: The finance-growth theory posits that development of financial systems cultivates an environment conducive to growth, operating through demand-following mechanism. This theory provides a solid basis for understanding the context of the investigation.   Method: Financial inclusion was proxied through money supply, which represents the size of the banking sector, while credit to the private sector measures the size and financial depth of the banking sector.  Data were sourced from the Central Bank of Nigeria Statistical Bulletins and the World Development Indicators.   Results and Discussion: The findings indicate both short-term and long-term relationships between financial inclusion and economic growth, aligning with the theoretical framework. The implications and relationships identified are discussed within this context, including potential discrepancies and study limitations.   Research Implications: The practical and theoretical implications of this research are discussed, providing how the results can be applied or influence practices in the field of financial management. These implications could encompass inclusive economic growth and sustainable development.   Originality/Value: This study contributes to the literature by highlighting the need to design and implement interventions that promote financial inclusion while addressing the specific needs of diverse demographics. The relevance and value of this research are evidenced by its emphasis on advancing financial inclusion as a catalyst for driving economic development in Nigeria

    LA DESINDUSTRIALIZACIÓN DE LA MANUFACTURA MEXICANA

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    Objetivo: El objetivo de este estudio es demostrar el problema de la desindustrialización que está presente en la manufactura mexicana.   Marco Teórico: Se presenta el principal concepto de la desindustrialización que ha estado desarrollado por los economistas heterodoxos, en particular por los estructuralistas y en especial, la teoría de Kaldor, la cual ha establecido en una idea de pormenorización sectorial y en función del crecimiento.   Método: La metodología utilizada fue de carácter cuantitativo y analítico mediante el uso de fuentes estadísticas de información oficial proporcionadas por el gobierno de México, para la construcción del índice de desindustrialización de la manufactura mexicana y de sus subsectores.   Resultados y Discusión: Los resultados obtenidos revelan como la industria manufacturera mexicana presenta un proceso de desindustrialización, al resultar ser las importaciones mayores al PIB manufacturero, también está presente en este fenómeno de desindustrialización, el peso del PIB manufacturero en el PIB total, y se puede observar que para el periodo 2000-2020 no presenta ningún incremento.   Implicaciones de la Investigación: Las implicaciones de este proceso de desindustrialización que se derivan de esta investigación, es el deterioro de la industria manufacturera nacional, por ello se   deduce la importancia preponderante de tratar de disminuir las importaciones de la manufactura mexicana a través del fortalecimiento de la industria nacional.   Originalidad/Valor: El valor de esta investigación es el de tratar de influir en las políticas públicas llevadas a cabo por parte del estado mexicano, fortaleciendo a la industria manufacturera de México

    BIBLIOMETRIC ANALYSIS OF PUBLICATIONS AND AUTHORS ON STOCHASTIC DEMAND INVENTORY MODELS IN PHARMACEUTICAL SUPPLY CHAINS

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    Objectives: The study aims to perform a bibliometric analysis of research on stochastic demand inventory models within pharmaceutical supply chains, focusing on identifying key trends, influential contributions, and collaboration networks that have shaped the field between 2018 and 2024.   Theoretical Framework: The analysis is grounded in the theory of inventory management under uncertainty, particularly in the context of the pharmaceutical industry, where demand variability presents significant challenges for supply chain optimization.   Method: A systematic review of 39 articles published between 2018 and 2024 was conducted. Keywords related to stochastic demand and pharmaceutical supply chain inventory management were used to select the studies. Bibliometric tools were employed to evaluate publication trends, citation counts, author collaboration networks, and emerging research topics.   Results and Discussion: The analysis revealed a concentration of research efforts on optimizing inventory levels to manage uncertain demand. Key authors in the field have contributed significantly, as reflected in high citation counts, establishing them as influential figures. The study also notes an increasing trend of interdisciplinary and international collaborations, along with the adoption of advanced stochastic modeling techniques.   Research Implications: The findings suggest that further research should continue exploring interdisciplinary approaches and advanced modeling techniques, as these areas show potential for practical advancements in managing pharmaceutical supply chains under uncertainty.   Originality/Value: This study offers a focused bibliometric analysis of the recent developments in stochastic demand modeling for pharmaceutical supply chains. Its value lies in highlighting current research trends, identifying influential contributors, and offering insights into future directions, making it a useful reference for researchers and practitioners in the field

    MODEL OF CHARACTERISTICS OF HIGH-PERFORMANCE ORGANIZATIONS INFLUENCING THE PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN THE CENTRAL REGION OF THAILAND

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    Purpose:  To develop a model that explores the characteristics of high-performance organizations and their impact on the performance of small and medium enterprises (SMEs) in the central region of Thailand.   Theoretical framework: The performance of an organization involves two variables: 1.) Financial results, including metrics such as higher returns on assets (ROA), return on equity (ROE), leverage ratio, earnings growth, and return on investment (ROI) (The Stock Exchange of Thailand, 2022). 2.) Organizational leadership and governance results, emphasizing the pivotal role of senior leaders in organizational leadership and governance, financial accountability, legal compliance, ethical conduct, social responsibility, and community support was assessed using four aspects adopted from Kajornatthapol P. and Surachai U., (2011).   Design/methodology/approach: The study analyzed international publications on blended learning in management and business, focusing on authors, journals, and cooperation between countries. It employed a quantitative approach, using a questionnaire to gather data from SME executives in Thailand's central region (3,283 cases). Sampling used nonprobability and purposive methods, with a sample size suitable for structural equation modeling (SEM). The questionnaire comprised four parts assessing organizational characteristics, performance, respondent information, and opinions. Financial results were evaluated on a 5-level scale. Content validity was ensured through expert evaluations, and reliability was confirmed via Cronbach's alpha (0.86) and item-total correlation (>0.30). Data were analyzed using descriptive statistics, confirmatory factor analysis, and various evaluation indices. The research aims to enhance understanding of high-performance SMEs in Thailand's central region.   Findings: The research findings indicate a growing volume of studies on high-performance organizations in the context of SMEs in Thailand's central region, with a limited number of influential authors, institutions, and journals. The model developed successfully aligns with empirical data, revealing positive impacts of organizational leadership, strategic planning, customer focus, knowledge management, workforce focus, and operations focus on SME performance. These findings underscore the importance of promoting awareness of these factors within the Thai SME sector to foster more high-performance enterprises, aligning with Thailand's development goals. The research contributes valuable insights applicable not only locally but also globally, emphasizing the significance of sustainable practices aligned with Thailand 4.0 and collaborative efforts between government and private sectors for national sustainability. Research, Practical & Social implications: The research yields significant implications for research, practice, and society. It sets a foundation for future studies on high-performance organizations in SMEs, emphasizing leadership, strategic planning, and customer focus. Moreover, it enhances executive education by offering insights into organizational performance improvement. Practically, it guides SMEs in Thailand and beyond to optimize operations and achieve sustainable growth through the adoption of high-performance characteristics. Policymakers can leverage these findings to design initiatives supporting SME development, aligning with economic goals. Societally, the research underscores the importance of sustainability and responsible practices, advocating for knowledge management and strategic alignment with national plans. Collaboration between government, private sectors, and civil society is vital to promoting sustainable business practices and fostering inclusive growth.   Originality/value:   The research demonstrates a growing number of publications in the field of management and business, particularly in co-authorship with leading countries. It highlights the significance of the Model of Characteristics of High-Performance Organizations in understanding and enhancing SME performance in Thailand's central region, contributing to the existing body of knowledge

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