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Marketplace Based Application System to Improve Customer Satisfaction on Laundry Business
No full textLaundryservice shop customers are presently confronted with several service options, qualities, and features. This is due to the inconsistent operational management of these organizations, in delivering maximum satisfaction. These problems often lead to the unsatisfactory level of customers, as they begin to search for better laundry service alternatives, which consumes much time and effort. The studies on laundry service shopbusinesses have also been widely carried out, as they are found to only focus on the ease of management due to delivery to one shop, which is equipped with features of comfortable services and payments. However, it has not been able to handle the demand of customers and various items, which needs to be sent to different laundry shops. Based on these studies, the laundry business concept should be developed to improve service qualities, with customers having the option to distribute their laundry items to desired laundry service shops, through the placement of one order. According to the development of this system, a sequential simplification from multi to single orders was observed, as the marketplace concept was also used. Furthermore, the manager handled and simplified the multi-order process, which was carried out by distributing orders to several shops, arranging the pick-up and delivery procedures, as well as receiving and transferring payments to all laundry services. The result showed a comparison between the mobile-based laundry business and traditional systems, respectively. This new system result is saving more time and shipping costs, as it handled simple to complex laundry needs with a single click on the application, compared to the old traditional laundry business that involved multi orders. In conclusion, this new marketplace based application system saves more time and cost, leading to the higher customer satisfaction in laundry business
PERSONAL BRANDING PENGAJAR SASTRA IBRANI MELALUI KANAL YOUTUBE RITA WAHYU BERDASARKAN KAJIAN PHENOMENOGRAPHY
Get PDFProses membentuk persepsi masyarakat terhadap diri Rita Wahyu inilah yang disebut dengan personal branding. Tujuan dari penelitian ini ialah ingin mengetahui bagaimana deskripsi konsepsi personal branding pengajar sastra ibrani melalui Kanal YouTube Rita Wahyu. Peneliti menggunakan metode phenomenography, serta analisis menggunakan QSR NVivo 14. Hasil dari penelitian ini dikaji menggunakan teori 8 konsep pembentuk personal branding oleh Peter Montoya, yaitu spesialisasi, kepemimpinan, kepribadian, perbedaan, kenampakan, kesatuan, keteguhan dan maksud baik. Dari personal branding tersebut, terdapat 2 konsep personal branding Rita Wahyu yang sesuai dengan pengikutnya yaitu Spesialisasi dan Perbedaan. Pada konsep Spesialisasi, Rita Wahyu memposisikan dirinya sebagai pengajar sastra ibrani dan menunjukkan ciri khas dengan menampilkan gaya berpakaian yang tradisional. Konsepsi tersebut sesuai dengan penafsiran para pengikutnya. Dengan ciri khas yang melekat pada diri Rita Wahyu, ia dapat lebih dikenal daripada kompetitor-kompetitor lainnya. Sedangkan pada konsep Perbedaan, konsepsi personal branding Rita Wahyu dalam penafsiran pengikut adalah pribadi Rita yang berdampak. Tujuan hidup Rita Wahyu adalah orang yang hidupnya berdampak sehingga pengikutnya juga memperoleh konsepsi yang sesuai yaitu mengubah kehidupan orang menjadi lebih berdampak. Terakhir, konsepsi personal branding Rita Wahyu sesuai dengan pengikut yaitu pribadi Rita yang tidak pelit ilmu
How Tax Knowledge Mediates Business Performance?
Get PDFPenelitian ini bertujuan untuk menentukan pengaruh kesadaran pajak terhadap kinerja
bisnis dan untuk menguji efek pengetahuan pajak sebagai variabel mediasi. Penelitian
ini mengadopsi metode survei dengan distribusi kuesioner melalui G-Forms. Sampel terdiri
dari wajib pajak perorangan yang memiliki perusahaan perseorangan. Penelitian ini menunjukkan bahwa kesadaran pajak dan pengetahuan pajak yang tinggi berdampak positif terhadap wajib pajak untuk memenuhi kewajiban pajak mereka, dengan demikian
meningkatkan kinerja bisnis. Hasil uji mediasi mengonfirmasi bahwa pengetahuan pajak
memainkan peran mediasi yang efektif. Kesadaran pajak tetap menjadi faktor utama.
Meningkatkan kesadaran pajak mendorong wajib pajak untuk mencari pengetahuan lebih
luas tentang peraturan pajak dan interpretasinya, yang memengaruhi efisiensi arus kas
perusahaan. Hal ini mendorong perusahaan untuk membuat keputusan inovatif dengan
mengoptimalkan peraturan pajak dan insentif. Penelitian ini mengonfirmasi bahwa kesadaran
pajak dan pengetahuan pajak berkontribusi pada peningkatan kepatuhan wajib pajak. Namun, mengintegrasikan kesadaran pajak dengan pengetahuan pajak tidak hanya meningkatkan kepatuhan wajib pajak tetapi juga mengarah pada peningkatan kinerja bisnis
MARKET SEGMENTATION FOR QURBAN DONORS OF ZAKAT AMIL INSTITUTION
Get PDFDespite the increasing number of zakat amil institutions in Indonesia in the past few years, many lack market segmentation-oriented efforts in serving the donor members. Marketing tactics and programs are often designed general, believing that every member would respond the same to �one for all� programs. This research aimed to conduct market segmentation for qurban donors with the Theory of Planned Behavior (TPB) as the underpinning theory. A survey of 464 members of Baitul Maal Hidayatullah National Zakat Amil Institute (BMH) Surabaya was performed. Employing cluster analysis statistical technique, this study identified four distinct qurban donor segments, namely: 1) Aqliyah segment with 2%; 2) Ihsaniyah segment with 28%; 3) Insaniyah segment with 54% and 4) Ubudiyah segment with 16%. This result shows that religious is not the only motive of offering sacrifice. In fact, insaniyah which refers to solidarity is the most prevalent motive
Proceeding of 2023 1st IEEE International Conference on Smart Technology (ICE-SMARTec)
Get PDFThe theme of the conference is Advances in Smart Technology for Sustainable Well-Being, implying the need of smart technology in sustainable future. This year we receive 134 submissions from 15 countries: USA, New Zealand, Japan, Korea, Malaysia, Philippines, Laos,Sri Lanka, Pakistan, Nigeria, Benin, Senegal, Iraq, Oman, and Indonesia. Thirty-five of them are accepted and presented in the conference. The acceptance rate is 26%
Analisis pada Pembuatan Strategi Media Sosial Instagram untuk Meningkatkan Brand Activation pada Brand Freshchubs
Get PDFInstagram merupakan platform media sosial yang tidak hanya untuk membagikan momen, namun juga mulai bergerak untuk bisnis. Hal ini dimanfaatkan oleh brand lokal maupun internasional untuk berlomba-lomba menjual dan mempromosikan brand mereka melalui media sosial Instagram. Banyaknya kompetitor yang ada, sebuah brand harus aktif untuk dapat dikenal dan diingat oleh masyarakat. Tidak hanya diukur dari jumlah pengikut, aktifnya brand juga diukur dengan engagement atau interaksi yang dihasilkan. Penelitian ini akan membahas mengenai strategi apa yang dibuat oleh sebuah brand lokal, Freshchubs, untuk membangun interaksi dengan audiens, namun tetap menyesuaikan dengan identitas brand-nya dan target audiensnya di tengah persaingan brand yang ada. Penelitian ini dilakukan bertujuan untuk mengetahui seberapa efektif strategi yang dibuat berdasarkan strategi digital marketing
Analyzing Strategic Intuition Capability Among Sabu Raijua Entrepreneurs: The Role of Managerial Cognitive Capability and Absorptive Capacity
Get PDFResearch Aims: Entrepreneurs need strategic intuition capability in dealing with business situations that are constantly evolving, dynamic, and uncertain. This study was conducted to determine how the influence of managerial cognitive capabilities and absorptive capacity on strategic intuition capability among entrepreneurs in Sabu Raijua Regency.
Design/methodology/approach: The nature of this study is explanatory with a quantitative approach. There were 105 respondents who took part in filling out the online questionnaire. The collected data were later processed with the Smart PLS 4.0 software.
Research Findings: This study proves that managerial cognitive capability has a significant impact on strategic intuition capability, managerial cognitive capability has a significant impact on absorptive capacity, but absorptive capacity has no effect on strategic intuition capability.
Theoretical Contribution/Originality: This research makes a number of theoretical contributions, particularly with regard to the relationship between managerial cognitive capabilities, absorptive capacity, and strategic intuition capability. The managerial implications of this research are useful for entrepreneurs in evaluating or improving themselves in order to continue to develop the business being managed
A new simulation game for risk pooling learning process
Get PDFThe effective learning process is an interesting research topic and one interesting learning process is
simulation games. In this research, a simulation game about risk pooling using Anylogic is analyzed. In the game,
students learn how to set minimum and maximum stock for factories, distributors, and retailers in centralized and
decentralized systems, The game is played by 20 undergraduate students where half of them have learned supply chain
have of them have not learned about it. The experiments give some interesting results where the game can not show
the benefit of a centralized system compared to the decentralized system, but the game can improve student decision
making to set stock level since they can make a better decision on the fifth trial than the first trial
