Sultan Zainal Abidin University

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    Role of design and innovation to enhance new product development among Malaysian small and medium manufacturing enterprises (SMEs)

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    The role of design and innovation through NPD process can be a good platform for Malaysian SMEs to enhance their competitiveness. However, less study has been conducted to examine how the process has been implemented by SMEs. NPD process requires a proper planning and commitment from the company. Managing the NPD process by utilized design as a source of innovation will improve the quality of the product. But, many of the SMEs not utilize the potential of design and innovation as their sources to gain competitiveness. Therefore, there are gaps on how the process has been conducted by SMEs such as how they implementing, managing and who are the parties should be involved in the process. The objective of this paper is to explore the process of new product development conducted by small and medium manufacturing industries (SMEs) through design and innovation in creating added value to a product, based on an empirical study covering product, furniture, and automotive manufacturing industries in Malaysia. A mixed-method was applied consist of 450 respondents for questionnaire survey and 12 selected participants from different group's namely industrial designers marketers, and decision-makers. The results reveal the positive effects of managing design and innovations in the industries are important to improve product value and to enhance company performance through product development processes

    Legal review on unfair force majeure clause in outbound package travel

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    The pandemic of covid-19 has an immense and rapidly changing impact on the everyday lives of the vast majority of citizens and companies. Businesses have been forced to close by legislation in particular. Even if the companies are still active, they frequently fail to meet their contractual responsibilities in the manner originally planned. Businesses that offer facilities for fun, relaxation, enjoyment and entertainment face unparalleled delays and cancellation. This includes the outbound travel package service. Force majeure is a common feature used by travel agencies in an outbound package trave

    Case discussion and management of mRCC; role of TKI

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    China-US confrontation on South China Sea and its implications on ASEAN

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    The current development in the South China Sea (SCS) where China and US has been competing and flexing muscles with naval military technologies. China has laid claims to large swathes of sea and land formations amounts to 90% of the whole South China Sea. while, in opposition, the United States condemned Chinese Claims and considered it illegal in International Law of the Sea. As a result, US has increased the frequency of its Freedom of Navigation Operations (Fonops) to a level never seen before. The US Ronald Reagan Carrier Strike Group has carried on with a separate trilateral exercise with the Australian and Japanese forces in the Philippine Sea, while China's maritime authorities begin to issue notices about simultaneous military drills in multiple locations in the South China Sea, the Yellow Sea and the Bohai Gulf. The roles played by South China Sea in the world economy and security are so significant to the region and the world, it has been estimated at US$5 trillion per annual. Tensions and confrontation seems dangerous to the smoothness and peaceful navigation of the sea at present, especially on economy and security, and at the time when the world is experiencing the presence of Covid-19 pandemic at every levels. As such, the paper is aiming at analyzing the various disputes between China and the ASEAN counterparts on South China Sea. It will further shed light on why various early measures have failed to resolve the issue, the implication of the US involvement, and weather such involvement is also supported by ASEAN. Analytical and historical methods are applied in carrying out the research. The research will conclude with possible proposed future solution, while recommendations will be projected for various parties involved to avoid direct confrontations and keeping the continuity of its status quo or resort to final solution

    Oleo cocos

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    Some people tend to pour the used grease and cooking oil directly down to their kitchen sink drain. These things will accumulate inside the drain pipes, which caused a plumbing problem. When the grease and oil interact with water, it will coagulate and attaches itself to the interior of pipes. Over time, the deposits can restrict water flow and eventually clog the drain that will block the entire pipe system and could lead to the water overflowing out of the sink. Regarding this problem, superhydrophobic and superoleophilic materials such as modified raw cotton, natural fiber material, organic adsorbent and nanotubes have a significant role in treating the oil spillage. Activated carbon is one of the organic sorbents used as an absorber to trap oil spills due to its high surface area, low density, good chemical stability and environmental friendliness. Therefore, an invention named ‘Oleo cocos’ is introduced as the solution to this problem. In this study, the activated carbon was formed from waste coconut shells by carbonisation process and ground to powder form. The powder was then tested for the adsorption efficiency in a simulated drainage system. The activated carbon from coconut shells has demonstrated an effective adsorption capacity. Thus, this product can be used by the community for daily routine to prevent the clog in the kitchen sink which can reduce the cost for plumbing maintenance. Thus, this product is a new invention to solve the problem in our community by using household waste

    Assessing the incalculable damages of pain and suffering

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    The damages or remedial regime for personal injury under tort compensation is diverse and complex, in the sense that there are many branches or heads that are claimable or unclaimable and each of those heads has their own methods of computing the damages. This paper focusses on one of the heads of damages claimable in a personal injury claim; the general damages for pain and suffering. The conventional view of the tort remedial regime postulates to make the victim of a wrong whole by providing him with the compensatory damages necessary for redirecting him, economically if not physically, from his post-wrong position back to the position he occupied in the pre-wrong status quo. However, strict application of the theory in context or practice seems implausible or misconceived, as it is almost impossible to obtain or gauge exact measurement for non-pecuniary or future losses. For instance, the loss of a limb may never be completely substituted by any monetary compensation or replaced by artificial limbs as compared to damage to movable properties, which can either be replaced or repaired (but not any sentimental values attached to the property). There may be less complication in the assessment of damages if losses could consistently and constantly be calculated in arithmetical certainty. However, assessment of general damages which are non-pecuniary damages is usually based on judicial discretion short of divine revelation in determining the appropriate amount for the pain and suffering. In tort, the highest limit of damages is the whole extent of loss sustained by the claimant. Thus, damages should not exceed the 'loss', nor should it be less than the 'loss', which makes quantifying the damages an arduous process capped limited by human frugality and ability. This paper hypothesises that there is currently no applied mechanism which can reliably establish a consistent or standard rate for a particular loss, i.e. a specific item of pain and suffering and loss of amenities. There is a presupposition of law that each item of pain and suffering and loss of amenities are distinct and unique, and thus, the judges have the unfettered discretion to determine the rate of loss based on the distinct individual cases characteristics

    AR clinical skill lab: design and development

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    Nowadays 80% of young people particularly students own smartphones. They use these gadgets to assess social platforms, play games and to be in connection with friends and relatives. In the meantime, much lesser part of young adults uses phones for studying purposes. The potential of combining smartphones and Augmented Reality for education is big, grant students extra digital information and make learning more fun. AR clinical skill lab created by our team use Zappar Augmented Reality App. The code are provided besides the equipment at our clinical skill lab and the students can use their time while waiting for the classes or as selfdirected learning. The user satisfaction survey was done using an interview method to know the usefulness of the app and user satisfaction. Result showed that most of the respondents satisfied with the function of the app. As a conclusion, by AR Clinical Skills Lab, lecturers get to catch the attention of medical students and motivate them better, while students get new tools to visualize their subjects and complex concepts, as well as obtain practical skills

    Virtual teaching experiences for medical students during the COVID-19 pandemic: advantages and disadvantages

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    The best books for medical students are their patients in the bedside. However COVID-19 pandemic already changed the educational landscape from traditional methods to the virtual classroom. Movement control order (MCO) have made teaching and learning in the hospital, clinical skills laboratory and tutorial suspended. So at Faculty of Medicine, Universiti Sultan Zainal Abidin, novel virtual teaching methods such as webinars and Moodle learning management system (LMS) were used to replace traditional medical teaching during the COVID-19 pandemic. We organized webinars on relevant topics. These were viewed via Webex and included medical topics and clinical scenario discussions. Medical webinars were recorded and uploaded to Telegram group. Notes and clinical scenario discussions were uploaded in Moodle LMS, Knowledge and E-learning Integrated Platform (KeLIP) UniSZA. 32 webinars were organized by Anaesthesiology Unit with 448 attendees total. 12 webinars were uploaded to Telegram group, 12 lecture notes and 28 clinical scenario discussions were uploaded to KeLIP, a Moodle LMS. We received great feedback for all webinars and Moodle LMS. Virtual teaching is useful for teaching theory; attendees can watch anywhere, easily recorded for later viewing, no room bookings and no need for social distancing However the main disadvantage of note for airway and anaesthetics skill is inability to obtain hands-on practice. We feel virtual teaching provides continuing teaching and learning during pandemic crisis

    Solving unconstrained minimization problems with a new hybrid conjugate gradient method

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    Conjugate gradient (CG) method is an efficient method for solving unconstrained, large-scale optimization problems. Hybridization is one of the common approaches in the modification of the CG method. This paper presents a new hybrid CG and compares its efficiency with the classical CG method, which are Hestenes-Stiefel (HS), Nurul HajarMustafa-Rivaie (NHMR), Fletcher-Reeves (FR) and Wei-Yao-Liu (WYL) methods. The proposed a new hybrid CG is evaluated as a convex combination of HS and NHMR method. Their performance is analyzed under the exact line search. The new method satisfies the sufficient descent condition and supports global convergence. The results show that the new hybrid CG has the best efficiency among the classical CG of HS, NHMR, FR, and WYL in terms of the number of iterations (NOI) and the central processing unit (CPU) per time

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