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The role of employee relationship orientation in the value co-creation – firm performance link
No full textPurpose – This paper links employees’ relationship orientation, or their sense that the organization respects their contribution, to value co-creation and overall firm performance. It also measures the effects on innovation and knowledge sharing.
Design/methodology/approach – A total of 301 US product and marketing managers participated in a survey. Measurement and structural models were evaluated using partial least squares structural equation modeling.
Findings – Main findings suggest that increased value co-creation (VCC) activity has a significant effect on employee relationship orientation. This study also finds that employee relationship orientation plays a mediating role in the relationship between VCC and firm performance. Innovation as a moderator is shown to strengthen the positive relationship between value co-creation and employee relationship orientation. Finally, this study finds that knowledge sharing as a moderator has a negative effect on the relationship between VCC and employee relationship orientation.
Research limitations/implications – This study was conducted exclusively in the United States, so results may not apply elsewhere. Future research should explore the antecedent relationship between VCC and employee relationship orientation.
Practical implications – Addressing managers’ questions about the potential benefits of VCC, this study demonstrates that its effectiveness may depend on emphasizing employee relationship orientation, which can positively affect firm performance.
Originality/value – This study launches a new stream of research examining the relationship between VCC and employee factors. The quantitative model shows employee relationship orientation is a critical mediator in the relationship of VCC to firm performance
Carlisle Circuit Quarterly Conference Minutes, 1919-1922
No full textIncludes Carlisle, Gilliam\u27s Chapel, Kelly, and Santuc
Gowensville Circuit Quarterly Conference Records, 1879-1882
No full textShiloh, Jacksons Grove, West Chapel, Liberty, Antioc
Spartanburg County School Integration Project: Bob Coleman and John Keith Interview
No full textSpartanburg County School Integration Project
Narrators: Bob Coleman (BC) and John Keith (JK)
Interviewers: Dr. Clayton Whisnant (CW)
Dallas Green (DG) and Wade Toth (WT)
at Wofford College
July 21, 202