1984 research outputs found
Sort by
Megachurches: A Growing Community Anchor
Full text linkReal estate value reflects a factor of risk. Community risk inherently is captured in real estate value and is a composition of such elements as employment, income, and population growth (Carr, et al., 2003). These elements provide tenants to rent space and customers to buy products thereby increasing property value. The inverse, then, is true - that the decline of employment, income, or population will negatively impact value. Employment and population growth are accelerated with anchors. The term “anchor” in real estate denotes a use that provides stability and attraction that ultimately lowers risk and increases value. While there are commercial anchors such as large private corporations or retail centers, key community anchors come in the form of public or non-profit entities whose interest is in the long-term viability of the community. Anchors include schools, libraries, public halls, hospitals, and religious institutions. They provide important services to the community such as employment, interaction, communication, education, governance, health services, counseling, and moral teachings
Fifteen Years of Rebuilding the World Trade Center
Full text linkSeptember 11, 2001 stands in history as one of the most tragic days this country has ever known. And nowhere was that tragedy felt more keenly than in New York City, where a senseless act of terrorism claimed the lives of thousands of innocent people and forever altered the city skyline. On that day, all 7 of the original World Trade Center buildings were destroyed, and over 12 million square feet of office space was converted to rubble. Fifteen years later, Ground Zero has undergone a transformation, and vitality and progress honor the memory of those who were taken
Alumni Highlight: Jinseuk Lee
Full text linkJinseuk Lee is the chief representative for Brookfield’s Private Funds Group in Korea. He graduated from Cornell in 2006. He has handled notable transactions at Samsung Life Insurance and Liberty Street Asset Management
Summary of CQ’s 2016 Submissions and Editorial Decisions
No full text[Excerpt] In 2016, Cornell Hospitality Quarterly (CQ) received 280 new submissions with 271 receiving editorial decisions within the year. Twenty-five submissions were accepted for publication last year. Some of the new submissions are still under invited revision and some of the acceptances were of manuscripts originally submitted in 2015, so dividing 25 by 271 to get an acceptance rate is not fully appropriate, but it does provide a reasonable approximation of the journal’s acceptance rate. By that calculation, CQ’s acceptance rate is 9%. Other, more complicated but arguably more appropriate calculations put the journal’s acceptance rate at 10%. Seventy-five percent of submissions were desk-rejected—usually within 3 days of submission. Of those new submissions sent out to review, the average time until initial editorial decisions was 31 days. No revisions and resubmissions (R&Rs) were sent back to the reviewers last year, so the average time until an editorial decision on R&Rs was less than 3 days. More details about last year’s submissions and editorial decisions are provided in Tables 1 and 2
Oppenheim Architecture\u27s Meredith Oppenheim on Creating a New Standard for Senior Living
No full textMeredith Oppenheim, A&S \u2795, discusses her role as a strategic advisor at Oppenheim Architecture and some of the challenges associated with the balance of healthcare and hospitality in senior living. Oppenheim Architecture is working to improve senior living facilities in the US and abroad through an interdisciplinary approach to healthy design
The Warm Glow of Restaurant Checkout Charity
No full textCheckout charity is a phenomenon whereby frontline employees (or self-service technologies) solicit charitable donations from customers during the payment process. Despite its growing ubiquity, little is known about this salient aspect of the service experience. The present research examines checkout charity in the context of fast-food restaurants and finds that, when customers donate, they experience a “warm glow” that mediates a relationship between donating and store repatronage. Study 1 utilizes three scenario-based experiments to explore the phenomenon across different charities and different participant populations using both self-selection and random assignment designs. Study 2 replicates with a field study. Study 3 examines national store–level sales data from a fast-food chain and finds that checkout fund-raising, as a percentage of sales, predicts store revenue—a finding consistent with results of Studies 1 and 2. Managers often infer, quite correctly, that many consumers do not like being asked to donate. Paradoxically, our results suggest this ostensibly negative experience can increase service repatronage. For academics, these results add to a growing body of literature refuting the notion that small prosocial acts affect behavior by altering an individual’s self-concept
CQ Authors’ Reactions to My Editorial Policies and Practices
No full text[Excerpt] Academic journals can only publish what is submitted to them, so their editors need numerous high quality submissions to consistently publish high quality articles. To encourage more high quality submissions to Cornell Hospitality Quarterly (CQ), I implemented a number of what I considered to be author-friendly editorial policies and practices when I became editor
Should U.S. Restaurants Abandon Tipping? A Review of the Issues and Evidence
No full textRecent interest in replacing tipping with service charges or higher service-inclusive menu pricing prompts a review of empirical evidence on the advantages and disadvantages to restaurants of these different compensation systems. The evidence indicates that these different systems affect the attraction and retention of service workers, the satisfaction of customers with service, the actual and perceived costs of eating out, and the costs of hiring employees and doing business. However, I come away from the data believing that biggest reason for restaurateurs to replace tipping is that it takes revenue away from them in the form of lower prices and gives it to servers in the form of excessively high tip income. The biggest reason for restaurateurs to keep tipping is that it allows them to reduce menu prices, which increases demand. Thus, restaurateurs’ decisions to keep voluntary tipping or not should ultimately depend on the relative strengths of these benefits. The more that a restaurant’s servers are overpaid relative to the back of house and the wealthier and less price-sensitive a restaurant’s customers are, the more the owner of that restaurant should consider abandoning tipping. By this reasoning, many upscale, expensive restaurants (especially those in states with no or small tip credits) probably should replace tipping with one of its alternatives
Intercultural Communication in the Hospitality and Tourism Industry: A Study of Message Design Logic Across Two Cultures
Full text linkThis research explores the relationship between cultural background and communication to increase understanding of intercultural workplaces in the hospitality and tourism industry. Questionnaires were given to industry workers in the United States and Singapore to survey their communication styles and communication preferences. This study reveals that industry workers in the United States and in Singapore differed in the messages they sent but shared similar perception of messages. Results also show a modification in communication strategies used by the Singaporean group when the message recipient’s power status changed from a supervisor to subordinate while the American group remained consistent. The research identifies benefits of offering training focused on communication differences between cultures to better equip and prepare workers in the hospitality and tourism industry for intercultural interactions in the workplace
Why Do Workers with Disabilities Earn Less? Occupational Job Requirements and Disability Discrimination
No full textWe analyse competing explanations for the lower pay of employees with disabilities, using 2008–2014 data from the American Community Survey matched to O*Net data on occupational job requirements. The results indicate that only part of the disability pay gap is due to productivity-related job requirements. The remaining pay gap — experienced by employees whose impairments should not limit their productivity — reflects potential discrimination. The discrimination-related pay gaps appear to be smallest and possibly non-existent for women and men with hearing impairments, and largest for those with cognitive and mobility impairments. Overall the results indicate that discrimination is likely to remain an influence on the pay of many workers with disabilities