Eastern Illinois University

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    96689 research outputs found

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    https://thekeep.eiu.edu/authors_at_eiu_october2024/1002/thumbnail.jp

    Authors@EIU

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    https://thekeep.eiu.edu/authors_at_eiu_october2024/1008/thumbnail.jp

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    Social Capital, Post-Industrial Society, and Faulty Industry Experience: Higher Education’s Engagement Opportunity in Applied Disciplines

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    Higher education faces two currents - declining social capital support and the post-industrial transition. Both impact the academy and its students. The associated challenges are discussed as engagement opportunities for the academy in applied disciplines. Also, the instructional value of faculty industry experience (IE) is defined as an attribute of social capital. It fosters student engagement while building an experiential learning bridge from the classroom to the workplace. A composite case based on faculty social capital backgrounds illustrates how faculty IE augments program development, academic rigor, student readiness, research creativity, industry linkages, and community impact. Follow-up research opportunities are identified

    Improving Public Service Delivery: Total Quality Management

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    Total Quality Management (TQM) represents quality control and management practices widespread in the 1980s in both the public and private sectors. While the public’s interest in TQM did not last long, it is still widely applied in organizations in all sectors after rebranding its name in several ways, such as Lean and Six Sigma, Continuous Improvement, or Agile. This chapter aims to help readers understand TQM’s basic principles and methods and its application in public service administration using the most recent brand of TQM practices, i.e., Lean Government (LG). This chapter provides a review of the origins of TQM in the public sector, its basic management principles and methods, i.e., the continuous improvement cycle, and its application using LG practices. This chapter will end with future research topics after critically assessing the use of TQM and LG practices in government

    December 3, 2024

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    2024: Taymour Soomro

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    Taymour Soomro is a British Pakistani writer. He read law at Cambridge University and Stanford Law School and has an MA and a PhD in Creative Writing from the University of East Anglia. His writing has appeared in the New Yorker and the New York Times. He is the author of Other Names for Love, short listed for the McKitterick Prize and a Malala Book Club pick.https://thekeep.eiu.edu/lionsinwinter_writers/1049/thumbnail.jp

    April 23, 2024

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    Volume 52, Number 1

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