Muhammadiyah University of Surakarta
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Analisis Pengaruh Social Media Marketing Terhadap Kepuasan, Kepercayaan, Komitmen, Citra Merek, Dan Word Of Mouth Pasien Klinik
Healthcare services in Indonesia are increasingly utilizing social media as a marketing strategy to strengthen relationships with patients and enhance brand image. This study aims to analyze the influence of Social Media Marketing (SMM) on customer satisfaction, trust, commitment, brand image, and Word of Mouth (WoM) in the context of healthcare services at Clinic X. The research employed a quantitative approach with a cross-sectional design. The sample consisted of 400 patients who had used the clinic’s services and interacted through social media. Data were collected using an online questionnaire and analyzed using Structural Equation Modeling (SEM) with Partial Least Squares (PLS). The results indicate that SMM significantly affects patient satisfaction, trust, commitment, and brand image. Patient satisfaction also positively influences trust and commitment, although the effect of trust on commitment was not statistically significant. Additionally, satisfaction, trust, commitment, and brand image collectively influence Word of Mouth (WoM). These findings highlight the strategic importance of social media utilization in improving patient experience and fostering loyalty. This study is limited by its geographical scope and the subjective nature of its measurements. Future research is recommended to expand to various regions, adopt mixed-method approaches, and explore cultural and demographic factors that may influence the effectiveness of SMM in healthcare marketing
THERAPY DAN TRAINING CENTER AUTIS HARMONY DI SURAKARTA DENGAN KONSEP AUTISM-FRIENDLY ARCHITECTURE
Autism Spectrum Disorder (ASD) is a developmental disorder that affects communication, social interaction, and behavior. The increasing number of individuals with autism, including in Surakarta, has not been matched by the availability of appropriate therapy and vocational training facilities. The Autis Harmony Foundation in Surakarta currently provides only educational services without therapy or post-school skill training facilities, highlighting the need for an integrated therapy and training center. The design of the Autis Harmony Therapy and Training Center adopts the concept of Autism-Friendly Architecture, which emphasizes creating a safe, comfortable environment that responds to the sensory, cognitive, and emotional needs of children with autism. The aim is to provide facilities that support independence and the development of autistic children’s potential in the fields of technology, arts, and technical skills. The design methods include literature review, field observation, interviews, documentation, and precedent studies.
The design outcome includes the provision of facilities and spatial standards specifically tailored to support various types of therapy and training needed by children with autism. Each space is adapted to its function and the sensory needs of autistic children through the application of autism-friendly principles. The design aims to create an adaptive, comfortable environment that supports children’s holistic development in a calm and inclusive atmosphere
Peran Dinas Lingkungan Hidup Dalam Penegakan Hukum Terhadap Pencemaran Lingkungan Di Kota Surakarta Berdasarkan UU No. 32 Tahun 2009
Pencemaran lingkungan di Kota Surakarta menjadi persoalan yang krusial seiring meningkatnya aktivitas industri dan pertambahan jumlah penduduk. Penelitian ini bertujuan untuk menganalisis peran Pemerintah Kota Surakarta melalui Dinas Lingkungan Hidup dalam mengimplementasikan Undang-Undang Nomor 32 Tahun 2009 serta mengevaluasi efektivitas Dinas Lingkungan Hidup (DLH) dalam penegakan dan pengawasan terhadap pelanggaran pencemaran lingkungan. Metode pendekatan yang digunakan oleh penulis adalah pendekatan yuridis empiris. Jenis data yang digunakan dalam penelitian ini adalah data primer dan data sekunder. Metode pengumpulan data dalam penelitian ini menggunakan wawancara dan studi pustaka. Analisis data dalam penelitian ini menggunakan metode kualitatif. Hasil penelitian ini menunjukkan bahwa DLH Kota Surakarta telah mengimplementasikan Undang-Undang Nomor 32 Tahun 2009 mencakup beberapa aspek yaitu, perencanaan dan penyusunan kebijakan lingkungan, pengawasan dan pengendalian lingkungan, penegakan hukum atau penerapan sanksi pencemaran lingkungan, serta penyuluhan edukasi lingkungan. Meskipun demikian, dalam pelaksanaan di lapangan masih menemui kendala, seperti rendahnya kesadaran masyarakat dan pelaku usaha yang menghambat efektivitas pengawasan dan penegakan. Untuk mengatasi hal ini, Dinas Lingkungan Hidup Surakarta telah melaksanakan beberapa upaya pencegahan yang diharapkan mampu meningkatkan efektivitas pelaksanaan pengawasan dan penegaka
Penerapan Permendagri Pada SIPD Dalam Penyusunan Laporan Keuangan Pemerintah Kota Kendal
The preparation of accountable and transparent financial reports is a primary demand in local government financial management. The Regional Government Information System (SIPD) emerges as an innovation to enhance efficiency and effectiveness in the financial management cycle, including financial report preparation. However, the implementation of this policy often faces various challenges, ranging from technological adaptation to understanding new regulations. The underlying problem of this research is how the Minister of Home Affairs Regulation (Permendagri) is applied to SIPD in the preparation of financial reports in the Kendal City Government, and what factors influence the success of its implementation. Although SIPD is designed to simplify and improve accuracy, questions remain regarding the readiness of auditors and the audit system in optimally utilizing the features provided by SIPD.
This research aims to thoroughly analyze and describe the application of Permendagri to SIPD in the preparation of financial reports in the Kendal City Government, as well as to identify the factors playing a role in the success of its implementation. A comprehensive understanding of these aspects is expected to contribute to future improvements in systems and policies.
The research method used is qualitative with a descriptive approach. Data collection was conducted through in-depth interviews with relevant parties in the Kendal City Government, particularly those involved in the process of preparing and auditing financial reports using SIPD. In addition, documents and regulations related to Permendagri and SIPD were also analyzed as supporting data. This approach was chosen to elicit rich information and in-depth perspectives from informants regarding their experiences and challenges in SIPD implementation.
The results of the study show that the application of Permendagri to SIPD in the Kendal City Government has brought significant changes, especially in improving the efficiency and transparency of financial audits. Features such as comprehensive audit trails and easy data accessibility are recognized as key to success. However, there are challenges in auditor adaptation to SIPD-based financial audits, requiring further training related to the use of information technology in auditing. The most influential factors contributing to the success of the implementation are the completeness of audit trail features, ease of data access, and understanding and adaptation to applicable financial audit standards. This research indicates the need for increased human resource capacity and continuous socialization regarding the utilization of information technology in the audit process
Analisis Stabilitas Dinding Penahan Tanah Kantilever (L-Gutter) Di Sungai Kebo Desa Mojosongo Surakarta Menggunakan Perhitungan Manual Dan Software GEO 5
The retaining wall constructed in the Putri Cempo area, Mojosongo Village, Surakarta City, was designed to address the potential for slope failure behind the structure. To ensure slope stability in the area adjacent to the river, a retaining wall structure of the L-Gutter type was built, equipped with an alternative reinforcement using pile foundations. This study aims to evaluate the Safety Factor (SF) of the retaining wall through manual analysis compared with simulation results using Geo5 software, as well as to redesign the structure based on the SNI 8460-2017 standard. Analysis of the existing conditions without pile foundation reinforcement indicates an “Unsafe” status: for overturning with SF = 1.106 ≤ 1.5, for sliding with SF = 0.725 ≤ 2, and for bearing capacity with actual eccentricity e = 14.78 ≥ 3. The results from the Geo5 software calculation also show an “Unsafe” condition: overturning SF = 0.60 ≤ 1.5, sliding stability SF = 0.66 ≤ 1.5, and bearing capacity with e = 0.00 ≤ 1.5.Based on this evaluation, both the manual and software analyses confirm that the existing condition is Unsafe, and a redesign is required according to SNI 8460-2017. The redesign involves increasing the base width of the retaining wall from 1.25 m to 4.27 m. With this modification, the following safety factors were obtained Overturning stability: manual calculation SF = 1.98 ≥ 1.5 (Safe), Geo5 SF = 4.62 ≥ 1.5 (Safe), Sliding stability: manual calculation SF = 1.94 ≥ 1.5 (Safe), Geo5 SF = 2.25 ≥ 1.5 (Safe), Bearing capacity: manual calculation SF = 4.94 ≥ 3 (Safe), Geo5 SF = 3.07 ≥ 3 (Safe), These results demonstrate that the L-Gutter type retaining wall, even without pile foundation reinforcement, is capable of withstanding both traffic loads and lateral earth pressure when properly redesigned
Resiliensi Pada Perempuan Dewasa Awal Dengan Kondisi Fatherless
The absence of a father figure (Fatherless) in a daughter's life can have a complex psychological impact, especially in early adulthood. This study aims to reveal the dynamics of resilience in early adult women who experience fatherless conditions. This study uses a qualitative approach with a phenomenological method. Participants in this study were four early adult women aged 20-25 years, selected using a purposive sampling technique with the criteria of women who experienced fatherless conditions until early adulthood. Data were collected through in-depth interviews with semi-structured interview guidelines and analyzed using thematic analysis techniques. Data validity was obtained through member checking techniques to ensure the appropriateness of the researcher's understanding with the participants' experiences. The results of this study indicate that the resilience process is formed through dynamics that include the meaning of emotional management, impulse control, decision-making skills, and empathy and self-efficacy. Despite experiencing the absence of a father's role, participants were able to demonstrate positive adaptation and strong psychological resilience in dealing with life's pressures. This study emphasizes the importance of self-regulation skills in building resilience. These findings are expected to be a reference in psychological assistance for individuals with a fatherless background
Pengaruh Anil Dan Pembentukan Lapisan Diamond-Like Carbon Tekanan 1,6 Mbar Pada Permukaan Baja Tahan Karat AISI 410 Terhadap Struktur Mikro Dan Kekerasan
Research on material characterization continues to develop, including studies on AISI 410 stainless steel. This study aims to analyze the microstructure and hardness of AISI 410 steel after annealing, and to evaluate the effect of pressure during Plasma Chemical Vapor Deposition (PCVD) coating on layer thickness, microstructure, and material hardness. The annealing process was conducted at 900°C for 30 minutes, followed by the deposition of a diamond-like carbon (DLC) layer using the PCVD method at a pressure of 1.6 mbar. Microstructure characterization and coating thickness measurements were carried out using optical microscopy and Scanning Electron Microscope – Energy Dispersive X-Ray Spectroscopy (SEM-EDS), while hardness testing was performed using the Rockwell method. SEM-EDS observations on the annealed specimens revealed the presence of two dominant phases: pearlite and ferrite. The thickness of the DLC layer formed at 1.6 mbar pressure reached 18.23 µm. Furthermore, the hardness test showed a significant increase after the PCVD process, with an average hardness value of 57.60 HRC
Pertimbangan Hakim Dalam Penjatuhan Sanksi Pidana Terhadap Pelaku Tindak Pidana Narkotika Berdasarkan Undang-Undang Nomor 35 Tahun 2009
Narcotics crimes are one of the serious legal problems in Indonesia, both in terms of abuse and distribution. This thesis aims to analyze the basis for judges' considerations in imposing sanctions on perpetrators of narcotics crimes based on Law Number 35 of 2009 concerning Narcotics, as well as to identify problems in the application of Article 127 and examine the views of Islamic law on the prevention of narcotics abuse. This study uses a normative legal method with a descriptive analytical approach through a literature study of laws and regulations, court decisions, and relevant legal literature. The results of the study indicate that in passing sentences, judges consider not only the legal aspects in the form of evidence and legal norms, but also non-legal factors such as the defendant's social background and the purpose of punishment, both retributive and rehabilitative. However, judicial practice still finds inconsistencies in the imposition of sanctions, which causes inequality of justice and legal effectiveness. This study also recommends the need for synergy between the positive legal approach and the restorative justice approach to create fair and humane decisions
Penerapan Asas Non-Refoulement Dalam Perspektif Hak Asasi Manusia Di Indonesia
The refugee problem, which is also the responsibility of the international community, is caused by the vulnerable state of refugees because their own country does not provide protection to them, the principle of non-refoulement is a principle of international law that prohibits states from returning refugees to their country of origin. This legal research applies document studies along with literature studies as a means of collecting relevant legal materials. This research analyses how the application of the principle of non-refoulement in Indonesia in the context of refugee protection. The author uses qualitative analysis in this research with a research approach that is focused on describing legal phenomena through an in-depth understanding of the context, norms, and values behind a legal issue. By using normative research methods, the author finds the results based on the 1945 Constitution, Law No. 11/2016 on Immigration, Presidential Regulation No. 125/2016 and Law No. 39/1999 on Human Rights, the Indonesian state has provided protection to refugees by providing temporary residence. Indonesia is not a ratifying country of the 1951 Convention, normatively Indonesia is not obliged to accept Rohingya refugees. A ratifying state of the 1951 Convention should be obliged to accept Rohingya refugees
Pusat Konseling Dan Perlindungan Perempuan Dengan Pendekatan Trauma Informed Design Di Solo
Women victims of violence need a safe space that supports holistic physical and psychological recovery. The design of the Counselling and Protection Centre for Women Victims of Violence in Solo is based on the Trauma Informed Design approach, which emphasises safety, control, privacy, and connection to nature as key elements of the recovery process. The building is designed to resemble the puzzle symbol, representing sustainability, hope, and unlimited freedom for every individual. Solo was chosen as the location due to its commitment to creating an inclusive and women-friendly city. The building includes counselling rooms, therapy rooms, a shelter/dormitory, and a therapy garden as a connecting space. It is hoped that this centre will serve as a sanctuary offering protection and empowerment, and become a model for empathetic and responsive spaces tailored to the needs of women victims of violence