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You Say Social Agenda, I Say My Job : Navigating Moral Ambiguities by Frontline Workers in a Social Enterprise
No full textInternational audienceBuilding on the emerging literature on the ethics of social enterprises (SEs), this paper advances the underexplored role of frontline workers (FLWs) as embedded agents at the interface between communities and SEs. Specifically, we uncover the subjectivity of FLWs as they navigate moral ambiguities while performing their professional roles, dealing with rules and regulations within the organizational hierarchy and living as members of local communities. Based on an inductive case study of a microfinance organization in Cameroon, we find that FLWs engage in three rationalization strategies: cautious disengaging, safeguarding self-interest, and justifying relevance. Our findings offer a better understanding of the ethics of SEs by unpacking the subjectivity of FLWs. We highlight a bottom-up account of caring SEs, identify a boundary condition to subjectivity, and present a nuanced view of FLWs in embedded organizations. We also discuss the practical implications for SEs to improve their compassion and cater for the mental wellbeing of FLWs.<br /
A matter of perspective : Technology contributions are assessed differently from manager and consumer perspectives
No full textInternational audienceWhile the value of adopting technology (vs human) to develop products and provide services has been extensively explored from the consumer’s standpoint, do managers fully comprehend how valuable technology is to consumers? This research reveals notable disparities between managers’ and consumers’ perceptions about the value of technology adoption. Seven studies ( N = 1,320) in different contexts show that people with a manager perspective perceive technology as a more valuable resource than those with a consumer perspective (studies 1A–D). These differences arise because managers place a higher value on the efficiency-related benefits of technology than consumers (study 2). To reduce the manager-consumer gap, highlighting technology-driven efficiency benefits for consumers can increase their technology valuation to the manager’s level (study 3). However, informing managers about consumers’ objections to technology failed to correct their overly optimistic assessments of technology contribution (study 4). Our findings attest to the importance of acknowledging the manager-customer gap when it comes to technological adoption. <br /
R&D investment and innovation performance under vertical partner concentration
No full textInternational audienceVertical exchange partners, both customers and suppliers, are key sources of knowledge about new components, technologies, and markets, exerting a critical influence on firms’ innovation performance. While firms’ reliance on a few suppliers and/or a few customers has become a regularly occurring phenomenon, there is only an insufficient understanding of the effect of vertical partner concentration on the returns to firms’ R&D investments. Building on transaction cost and evolutionary economics theories, we conjecture that vertical partner concentration negatively moderates the relationship between R&D investments and innovation performance. Our analysis is built on a dataset of 768 R&D-active French manufacturing firms derived from two independent and temporally separated surveys, enabling the use of lagged values of the key independent variables. The results reveal that customer concentration, whether accompanied or not by supplier concentration, weakens the positive relationship between R&D investment and innovation performance, but this is not observed in dynamic industry settings
Will you buy fewer plastic bottles? A simple question can change our behaviour
No full textThe Conversatio
Exploring the mediating role of anticipated guilt between self-prophecy and purchase intention: an application to plastic bottled water
No full textInternational audienc
Countervailing Idealism: The Dark Side of Cross-Sector Partnerships
No full textInternational audienceWhile cross-sector partnerships (CSPs) are widely celebrated for addressing societal challenges, their potential negative effects on communities, environmental ecosystems, and society at large are often overlooked. This oversight obscures our awareness and understanding of recurring patterns, not only in the various types of negative societal effects, but also in the mechanisms through which CSPs may generate these effects, and the partnership-related antecedents. Through a qualitative meta-analysis we synthesize existing empirical evidence and examine the negative societal effects of CSPs. Our analysis reveals the what (effects), how (mechanisms), and why (antecedents) of these “dark side” effects, thereby linking societal, intervention, and organizational perspectives on tackling complex societal challenges. We discuss the implications of our analytical framework for CSP research, practice, and the broader study of organizations’ dark side
How to resolve paradoxes in collaborative innovation with external partners?
No full textInternational audienc
Green Bonds & Certification: is getting certified always optimal?
No full textInternational audienc
Towards reducing purchases of plastic bottled water: exploring the influence of self-prophecy
No full textInternational audienc
Les Logiciels de Santé dans l'exercice des Médecins Libéraux en France : Technostress ou stress Contextuel ?
No full textInternational audienceCette étude examine l'impact des logiciels de santé sur le technostress des médecins libéraux en France, en considérant le contexte spécifique dans lequel ils exercent. Utilisant une méthodologie mixte, nous avons d'abord mené 25 entretiens semi-directifs auprès de médecins libéraux et de professionnels les accompagnant dans l'utilisation des technologies de santé. Cette phase qualitative a permis d'identifier les principaux stresseurs technologiques et contextuels affectant les médecins. Les résultats préliminaires révèlent que le contexte d'exercice (pénurie de soignants, évolution des comportements patients, contraintes réglementaires) modère significativement l'impact des technologies de santé sur le stress des médecins. Nous avons notamment observé que certaines fonctionnalités des logiciels, bien que conçues pour améliorer la pratique, peuvent exacerber des stresseurs préexistants ou en créer de nouveaux. Sur la base de ces observations, nous avons élaboré un modèle conceptuel et des hypothèses testant les interactions entre les stresseurs technologiques et contextuels. Ces hypothèses seront vérifiées dans une phase quantitative ultérieure, via un questionnaire diffusé à large échelle auprès des médecins libéraux français. Cette recherche contribue à une meilleure compréhension du technostress dans le contexte spécifique de la médecine libérale, en soulignant l'importance de considérer l'environnement d'exercice dans l'analyse des effets des technologies de santé sur le bien-être des médecins.</div