Library and Information Research (LIR)
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The stakeholder approach to the construction of performance measures: some implications.
A large questionnaire survey in 1995-96 covered
ten stakeholder groups in fifteen UK higher
education libraries to examine their views on 91
library performance measures. Those considered
most important are discussed and the entire set is
listed.
Library management issues seemed much less
important to users and to academics than to library
staff. A hierarchical \u27looking upwards\u27 to groups
above was noted.
Results supported the findings of earlier
Stakeholder research overseas. lt is suggested these
results require conventional peformance measures
to be reviewed and extended. ln particular The
Effective Academic Library requires a broader
perspective. These findings in the library world have
subsequently been overtaken by a broad political
\u27Stakeholderism\u27
Electronic peer review? (A report of the Electronic Libraries Programme ESPERE project).
The Electronic Submission and Peer Review project is one of approximately 60 projects funded by the Joint Information Systems Committee (JISC) of the Higher Education Funding Councils, as part of its Electronic Libraries Programme (eLib). ESPERE is particularly concerned with the possibility of using electronic methods for peer review, initially for biomedical articles. The project is jointly run by the University of Ulster and the Society for Endocrinology and has seven learned
society publishers as its partners
IT POINT: A public library IT demonstrator project
IT POINT was a 21-month project that brought public access to information technology and networks within a public library. Chelmsley Wood Library, Solihull, West Midlands, hosted the project under the guidance of the Libraries and Arts Department of Solihull Metropolitan Borough Council. The British Library Research and Innovation Centre (formerly BLRDD) funded the project.
This article presents the research methodology employed for the evaluation of the project both internally and externally. It will examine the preparatory research, the initial evaluation methodology, the work of the external Evaluation Team and their difficulties and successes and how the evaluation
techniques might have been refined
Intelligent information retrieval from the World Wide Web using fuzzy user modelling.
The ever-changing nature of information sources, coupled with the increased demand on dwindling academic resources, led librarians and other information professionals to recognise the need for information retrieval (IR) systems that can incorporate the expertise of the information professional
and gather knowledge about the user\u27s experiences and preferences (Werckert & Cooper, 1989). The explosion of available information resources brought about by the development of the Internet and the World-Wide Web (WWW) has strengthened this need. The goal is to produce an
\u27intelligent\u27 IR system which would work with the user to satisfy their information needs, so the application of Artificial lntelligence (AI) techniques seems a likely approach to the problem (Morris, 1990)
Brittle words: the impact of health information on patients\u27 compliance with treatment
There are numerous benefits associated with the provision of consumer health information. A study was undertaken to investigate the impact of health information on patients\u27 compliance with treatment for postmenopausal osteoporosis
UNNDERPIN at St. George\u27s Hospital, Morpeth : a case study of library service provision and user needs in a climate of change
UNNDERPIN (University of Northumbria at Newcastle DEvelopment of and Research into the Provision
of lnformation to Nurses, and nurse educators) has been an 8 month study jointly funded and undertaken by the Information Services Department and Department of Information and Library Management from the University of Northumbria, and the Bede, Newcastle and Northurnbria College of Health Studies, which is also now part of the University of Northumbria. The general aim of UNNDERPIN has been to undertake an examination of library and information services in a climate of change where user information needs are changing and demanding changed services to meet those needs, in order to support patient care and clinical developments. A picture has been built up of
individual users\u27 information use, needs, problem areas and possible solutions
The role of university libraries in supporting the management information needs of academic Heads of Departments.
Perceptions of the role of academic heads of departments have altered in recent years. The impetus given by such reports, changes to the way universities are financed,
and current management practices within universities, have resulted in Heads of Departments taking on greater managerial responsibility for financial and human resources as well as continuing to lead teaching and research in their departments. Similarly, university libraries are faced with
the new opportunities presented by electronic delivery of services, and are having, in a tighter financial climate, to attempt to bring their services much closer to the needs of customers. In this report the interim results of semi-structured interviews with eight university librarians are
presented. These interviews are part of a larger project, funded by the BLRDD, into the management information needs of academic Heads of Departments and the role university libraries and administrators play in supplying managernent information to them. The project has used a critical success factors approach to identify the organizational goals of Heads of Departments, the factors that were critical to the achievement of those goals, and the information necessary to manage these factors
Academic library services for students with disabilities (Research project for the Daphne Clark Award 1991/2)
The project began as a challenge. The University of North London has a goal to facilitate access to all potential students with the academic ability to complete their chosen course. The library plays a key role in providing learning support, yet had no policy on providing for students with disabilities. The research project was formulated, and submitted to LIRG for consideration for the Daphne Clark award 1991/92. The main objective was to gain information on which to base a policy and plan of action to provide services for students with disabilities. Students at North London provided a practical base for the project