eLucidate (Journal)
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Anything but Google: Top Tips
Get PDFThe Google alternatives workshop is a regular on the UKeiG training calendar. We don’t guarantee that you will be weaned off Google by the end of the day but we do try and highlight other search engines and tools that might be better for certain types of information. At the end of the workshops the participants pull together a list of Top Tips. These could be a tool or website they have just discovered, a search command, or a general approach or strategy to searching. The tips below are a combined list from two workshops attended by people from all sectors and types of company, and even included a couple of self-employed researchers. The sessions covered both general search tools and specialist services, and the Top Tips is an interesting mix of strategy and specific sites
Information Management: Developing & Using Content Quality Guidelines
Get PDFAll organisations will have guidelines on how things should be done, from completing an expense form to starting up a new project. Very few provide any guidance to employees on how to ensure that the content they are creating as internal documents or as intranet and website pages is of a high quality. This guidance should be an element of an overall information management policy. At the core of content quality is the ownership of a piece of information by an individual employee who is given support both by their manager and by the information management ethos of the organisation.
Anyone using a piece of content needs to be assured that it:
Is owned by an employee who has the responsibility and support to ensure that it only remains available for as long as it is valid, accurate and of use to the organisation;
Is the most current version;
Is of the highest quality;
Can be used with confidence to make business-critical decisions;
Can be used with confidence in creating new content;
Presents no risk to the user or the organisation in referring to the content in the course of a business transaction;
Will highlight related content;
Can be shared with others with an appropriate access permission;
Is in a format that encourages use
Intranets
Get PDFUX for intranets:
Considerations of user experience have been part of intranet design since the beginning, though naturally it has played a bigger part since we moved on from intranets-as-mere-repositories-of-shared- stable-information.
Although the expression seems tautological (who wouldn’t design an intranet with the end-users’ experience in mind?), as usual there’s a lot more to it.
Firstly, doesn’t user experience just boil down to usability? Secondly, can we really design something as subjective as the experiences of the users of intranets? Thirdly, there are competing philosophies, primarily task-based design.
Keywords: User Experience, U
Can We Trust Wikipedia?
Get PDFThe dominance of Wikipedia as the default reference source is so great that all commercial encyclopaedias have been eclipsed by it. The sheer scale, and the editorial model of Wikipedia that led to its dominance, have rather masked some drawbacks of it. This article suggests some of those drawbacks that any information professional should be aware of.
Scholars and critics have commented on and frequently condemned the Wikipedia editorial model (many of them summarised in Wikipedia’s own article ‘Criticism of Wikipedia’) but paradoxically, the greatest threat to Wikipedia as the default reference source for general information is, I believe, the very technology that brought it into being: the Internet, in its latest incarnation as the Semantic Web
Information & Knowledge Management in Africa
No full textI am a PhD student at the University of Sheffield, Information School and I come from Malawi. I am a librarian for Kamuzu College of Nursing, University of Malawi. My PhD topic is “Experiencing HIV and AIDS information: a phenomenological study of serodiscordant couples in Malawi.” As a PhD student from Africa studying in the United Kingdom it was important for me to go back and interact with colleagues.
The Standing Conference of Eastern, Central and Southern Africa Library and Information Associations (SCECSAL) was a great opportunity to interact with big names in the library and information profession in Africa. With support from UKeiG’s student conference grant I was able to attend the 2014 edition of the conference
Information Management
Get PDFWithout any doubt the most fascinating consulting assignment of my career was developing an intranet strategy for the International Monetary Fund
