Pakistan Journal of Commerce and Social Sciences (ISSN 1997-8553)
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Role of Macroeconomic Factors, Institutional Quality and Digitalization Towards Performance of Islamic Microfinance Institutions
Full text linkIslamic microfinance is widely accepted in Muslim-majority countries as Islamic microfinance products are based on Islamic principles. However, despite the extreme need and widespread popularity of Islamic microfinance institutions (IMFI), this sector is lagging behind conventional microfinance institutions with scarce literature to exhibits its performance at country-levels. The success of microfinance institutions is uneven in achieving both objectives, some achieve one objective, either financial or social, while some fail to achieve any objective altogether. In this line, study uses panel data of 35 Islamic microfinance institutions of OIC countries to investigate the impact of macroeconomic, macro institutional factors and digitalization on the financial and social performance of microfinance institutions in OIC countries from 2008 to 2019. The results from Pooled-OLS and System-GMM by using STATA found that macroeconomics and country-level institutional variables have complementary and rivalrous effects in IMFIs. In addition, digitization has a significant impact on the performance of (IMFIs). The study recommends to consider country-level environment and adoption of digitalization in policy making to enhance the simultaneous development of IMFIs
Fostering Green Creativity Through Environmental Values: The Role of Intrinsic Motivation, Environmental Identity and Green HR Practices
Full text linkEmployee green creativity is the main instrument to enhance employees\u27 and organizational performance. Environmental values are considered a healthier predictor of employees\u27 green creativity. But some supporting mechanisms are also required that may influence green creativity through ecological values. This study explores the relationship among environmental values and employees\u27 green creativity based on the value belief norm and supply value fit theories. Moreover, the intervening mechanism of intrinsic motivation, ecological identity, and the moderating role of green HR practices is also investigated. A survey was conducted among employees working in the hospitality industry to examine the relationship between environmental values, green creativity, intrinsic motivation, environmental identity, and green HR practices. Process macros results reveal that when management focuses on ecological importance, the inherent motivation and environmental identity act as an intermediary mechanism that indirectly influences green creativity in line with Green HR Practice
Examining the Linkage Between Political Skill, Emotional Labor Strategies, and Individual Outcomes: Evidence from Chinese Hotel Industry
Full text linkThe purpose of this study is to examine the linkage between political skill, emotional labor strategies, and two individual level outcomes; emotional exhaustion and subjective career success in the context of Chinese hotel industry. Political skill is hypothesized to have negative impact on surface acting, conversely, it was hypothesized to have positive impact on deep acting. Similarly, political skill is proposed to positively predict subjective career success and negatively to emotional exhaustion. Interactive effect of political skill with subjective career success and emotional exhaustion as outcome with surface acting as antecedent was also proposed. The emotional labor strategies were also hypothesized with emotional exhaustion and subjective career success as outcome variables. The setting of the study were hotels operating in Wuhan, Peoples Republic of China. Frontline hotel staff responded 212 questionnaires. Covariance based Structural Equations Modeling was used to conduct the factor analysis and test the hypothesis, AMOS V 20.0 was used for the purpose. Results show that political skill is a positive predictor of subjective career success, and a negative predictor emotional exhaustion. Emotional labor strategies were also related with emotional exhaustion and subjective career success as hypothesized. Political skill confirmed the hypothesized interactive effect with surface acting to predict emotional exhaustion and subjective career success. Lastly, the implications for theory, policy, practice and future research have been given
Empowering Leadership and Innovative Work Behavior: Mediating Effect of Psychological Empowerment
Full text linkThis empirical investigation primarily aims to measure empowering leadership\u27s impact on innovative work behavior. The study also analyzed the mediating role of psychological empowerment between empowering leadership and innovative work behavior. The structural equation modeling (SEM) technique through AMOS 21 was applied to test the hypothesized relationship between the studied variables over a sample of 438 university employees collected through the snowball sampling technique. The study found that empowering leadership significantly and positively impacted innovative behavior. The mediating effect of psychological empowerment between empowering leadership and innovative work behavior was also significant and positive. The study\u27s findings provide useful directions to stakeholders in framing policies to strengthen their employees\u27 innovative work behavior for the institution\u27s success
Inter-Organizational Relationships and Perceived Innovation Performance: The Moderating Role of Social Capital and Mediating Role of Knowledge Sharing
Full text linkThis study aims to analyze the role of inter-organizational relationship in boosting innovative performance of ICT enterprises through knowledge sharing supported by social capital. Gaining sustenance from Dynamic Capability View (DCV), the study investigates perceived enterprises’ innovation performance as a result of inter-organizational relationships embedded with social ties and knowledge sharing among each other. Crosssectional data were collected from managerial level employees working in ICT enterprises in Pakistan. The study findings based on Process Hayes Macro regression analysis using SPSS stated that the ICT businesses in knowledge hub are collaborating to build strong social relationships while sharing practical experiences and support each other through abstract resources for achieving higher levels of innovative outcomes. Inter-organizational relationships have an affirmative impact on innovation performance, invariably, knowledge sharing mediates the correlation between both. The influence of interorganizational relationships on innovation performance through knowledge sharing is significant for firms with strong social capital. Consistently, social capital considerably moderates the relationships, as such organizations co-ordinate and work jointly with other organizations for driving service and product improvements. The research contributes by steers focus towards developing relationships among ICT enterprises, building ties based on faith and exchanging key information consistently to help and polish each others innovation capabilities. Strong social ties among ICT enterprises will help acquire and capitalize on diverse knowledge to improve their innovation performance
How Does Customer Advocacy Influence Brand Loyalty? A Serial Mediation of Brand Relationship Quality and Brand Trust
Full text linkA variety of psychological and brand-related consequences are connected to customer advocacy. The possible processes behind these correlations are yet not fully understood. The purpose of this study is to investigate the relation that exists between customer advocacy and brand loyalty in the retail banking sector of Pakistan. The brand relationship quality and customer trust act as mediators between customer advocacy and brand loyalty. It is based on a sample of three hundred and fifty consumers from Pakistani retail banks. Partial least squares structural equation modeling was used to analyze the data set and to test the proposed model. The findings provide support to the idea that brand trust and the brand relationship quality may mediate the positive association between consumer advocacy and brand loyalty. These results highlight the importance of brand relationship quality and brand trust in promoting brand loyalty and give some foundational knowledge about how these two factors could interact to boost brand loyalty. This study is the first attempt to investigate the relationship between consumer advocacy and brand loyalty using serial mediation in Pakistani context
Survival of the Fittest During Pandemics: The Role of Market Orientation, Entrepreneurial Thinking, Strategic Flexibility and Supply Chain Integration
Full text linkBusiness survival remains the point of discussion among the policymakers, researchers, and regulators around the world since the emergence of COVID pandemic. The present study intends to evaluate the role of strategic skills and competencies in SMEs survival during the COVID-19. SMEs operating in manufacturing sector have been selected for data collection by using survey based questionnaire. Structural equation modeling technique has been used to evaluate the association among the independent and dependent latent constructs using the SmartPLS software. The findings of present study show that market orientation, entrepreneurial thinking, strategic flexibility significantly contribute towards the survival of SMEs. Strategic flexibility significantly and positively mediates the relationship between market orientation, entrepreneurial thinking and survival of SMEs. The supply chain integration moderates the relationship between strategic flexibility, entrepreneurial thinking and survival of SMEs. The findings of current study outline the implications for the owners/managers of SMEs and regulatory authorities in understanding the significance of market orientation, entrepreneurial thinking, strategic flexibility, and supply chain integration towards the survival of SMEs
Assessing the Impact of Phronetic Leadership Behaviors on Management Innovation and Learning Dynamic Capability
Full text linkManagement innovation is the process of introducing new management practices, processes, and structures. It is considered essential to improve organizational performance and develop competitive advantage. While drawing on the rational perspective this research focuses on management innovation at firm level to empirically examine the impact of various phronetic leadership behaviors on learning dynamic capability of organization. The top management due to its prominent position in the organizations possess the ability to significantly affect management innovation to promote organizations’ capability for success. Data was collected from 215 executives working at the positions of CEO, top management teams, and senior managers of 400 manufacturing firms. Initially, the use of confirmatory factor analysis (CFA) through AMOS assessed scales validity in the current context of research. Then the use of structural equation modeling (SEM) helped to test the relationships among hypothesized variables. Results found significant positive impact of CEO and top management team reflexivity and senior managers diagnostic and implementation capability as part of phronetic leadership behaviors on management innovation. Also, management innovation mediated the relationship between phronetic leadership behaviors and learning dynamic capability of organization. This study contributes both theoretically and empirically by developing and testing the framework involving management innovation with respect to its antecedents and consequences in the context of manufacturing sector of Pakistan
The Influence of Destination Experience on Destination Loyalty in an Emerging Economy
Full text linkDestination loyalty has gained prominence because of the growing competition among tourist destinations. This study aims to test the influence of destination experiences (experience authenticity and experience quality) on destination loyalty. Further, tourist engagement was tested as a mediator between destination experiences and loyalty. Survey data were collected onsite from 600 random tourists visiting the Swat and Chitral districts of Khyber-Pakhtunkhwa province in Pakistan and analyzed through structural equation modeling techniques using Smart PLS 3.9 software. Experience authenticity is the stronger antecedent of destination loyalty. Furthermore, the relationship between destination experience component and destination loyalty is mediated by tourist engagement. This study differentiates between extraordinary and ordinary destination experiences, represented by experience authenticity and experience quality. A theoretical network was validated, connecting destination experience, tourist engagement and destination loyalty. Destination management organizations can use this model to coordinate the efforts of attractions, service providers and tourists to co-create optimal destination experience
Remittance Inflows, Technological Innovations, Financial Development and Ecological Footprint: A Global Analysis Using PSQR Approach
Full text linkThe present research aims to investigate the influence of remittance inflows on the ecological footprint (EFP). It also seeks to evaluate the interactive effects of technological innovation and financial development on the ecological footprint covering the panel data for 94 countries from 1980 to 2021. Estimation is performed using the software Stata 15 and applying the pooled ordinary least squares (POLS) and panel simultaneous quantile regression (PSQR) techniques. In a worldwide panel, the findings indicate that both remittance inflows and technological innovations reduce EFP. Remittance inflows, in contrast, might degrade environmental quality by encouraging technical advancements and financial development. In addition, the study’s finding confirms the environmental Kuznets curve (EKC) theory in most of the quantiles. The overall findings imply that, while remittance inflows are beneficial to environmental quality, they may also degrade it through technical progress and financial development. Therefore, regulating and redirecting remittances toward environmental sustainability will assist governments in meeting their environmental objectives