Institute for Advanced Science, Social, and Sustainable Future
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Customer loyalty in the culinary product market: The role of satisfaction in mediating the relationship between service quality, product value, and pricing
Get PDFBackground: This study aims to analyze the influence of service quality, product quality, price, and customer satisfaction on customer loyalty in the cooking spices industry, with a case study of Lilik Rochim (LLR) Cooking Spices consumers in Sidoarjo. Increasingly tight competition in this industry requires producers to understand the factors that influence customer loyalty in order to maintain market share. Methods: This study uses a quantitative approach with a survey method involving 90 respondents who are LLR Cooking Spices customers. The collected data were analyzed using multiple linear regression to identify the relationship between the independent variables (service quality, product quality, price, and customer satisfaction) with the dependent variable (customer loyalty). Findings: The results of the study indicate that service quality, product quality, and price have a positive and significant influence on customer loyalty. In addition, customer satisfaction acts as a mediator that strengthens the relationship between service quality, product quality, price, and customer loyalty. Thus, improving service quality, providing high product quality, and setting competitive prices can increase customer satisfaction, which ultimately has an impact on increasing customer loyalty. Conclusion: These findings have strategic implications for cooking spices producers in designing effective marketing policies to increase customer loyalty. Novelty/Originality of this article: This study uniquely examines the mediating role of customer satisfaction in linking service quality, product quality, and price to customer loyalty within the context of the Indonesian cooking spices industry
Evaluating regional tourism competitiveness through the competitiveness monitor framework: A spatial and policy-based approach to place branding
Get PDFBackground: Cilacap Regency, the largest in Central Java, has great potential for tourism development due to its diverse natural and demographic characteristics. However, tourism has not yet become a leading sector in regional revenue. To optimize development, it is essential to assess both internal and external subsystems of the tourism sector and measure its competitiveness against national standards. Methods: This study used a combination of qualitative and quantitative descriptive methods. The Competitiveness Monitor framework with eight indicators was applied to evaluate tourism competitiveness. Spatial analysis, including identity and union overlays, was used to analyze geographical factors. Data were collected through field observations, secondary data from Regional Government Organizations (OPD), and online sources, which were then mapped and interpreted. Findings: The results of this study show that Cilacap Regency is located in a coastal area with gentle slopes that dominate 58.76% of the total area. Because of these natural factors, many natural attractions are found in this regency coupled with the regency capital being right on the coast which makes tourism businesses develop a lot in this area. In addition to natural factors, Cilacap Regency Tourism is also supported by demographic, socio-cultural, technology use, economic, and political factors that discuss tourism policy. Through measurements using the Competitiveness Monitor, of the eight indicators, one indicator is in the improvement stage, namely EI, six of which are in the developing stage, namely HTI, PCI, IDI, TAI, HRI, and SDI. And one indicator is still in the undeveloped stage, namely OI. Conclusion: With targeted strategies, Cilacap can enhance its competitiveness and move toward becoming a prominent tourism destination on a national scale. Novelty/Originality of this article: It uniquely maps the relationship between geographic, demographic, economic, and infrastructural variables, presenting a detailed, data-driven roadmap for future tourism development in a region where tourism is not yet a primary economic sector
A comparative analysis of the implementation of public-private partnership (PPP) in the Palapa Ring project: Case study of western, central, and eastern packages
Get PDFBackground: The Palapa Ring project, as one of the largest telecommunications infrastructure initiatives in Indonesia, uses a Public Private Partnership (PPP) scheme to support the construction of a national fiber optic network in 57 districts/cities in order to build internet accessibility, especially in the 3T area which is divided into western, central and east packages. However, there are differences in the implementation of the three packages. This research aims to analyze the comparison, the use of funds, and challenges. Methods: This research uses a qualitative descriptive approach with a literature study method and uses secondary data from various relevant sources. Findings: The impact of implementing this project shows that it has generally had a positive impact. The Eastern region has a more unequal average change in internet users while the west is more evenly distributed and more developed. Among the three packages, the Central region has a higher growth rate among the three packages. The Use of Funds shows that the Western Package has the highest efficiency with a utilization of 69% while the Central Package and Eastern Package are lower at 37.67% and 37.38% respectively due to significant geographical and operational challenges. The Availability Payment (AP) scheme supports the sustainability of the project. Conclusion: In conclusion, the Palapa Ring project positively impacts internet access, but regional differences in user growth and fund efficiency highlight the Western package as the most efficient compared to the more challenged Central and Eastern packages. Novelty/Originality of this article: This research recommends optimizing network utilization and operational cost efficiency to support the success of digital transformation in Indonesia
Fiscal strategies amid global uncertainty: Strengthening indonesia’s economic and investment resilience through a national supply chain resilience roadmap
Get PDFBackground: When global conditions are unstable, policy-making driven by urgency and efficiency is necessary to maintain national stability, particularly in Indonesia. In the context of a trade war, the key threats to address are declining investment and weakening economic activity. One of the instruments that can be utilized is fiscal policy. Nevertheless, fiscal resources are limited. Hence, the main questions to be answered in this article are: (1) What’s the most significant sector that affects economic growth and investment performance? (2) What’s the strategy and solution that can be implemented to achieve the fiscal efficiency point? Methods: To answer the first main question, use a literature review. All literature used in this article is from the Scopus index database. On the other hand, the authors also apply the adaptation of the National Supply Chain Resilience Roadmap (NSCRR) method while combining it with a literature review to formulate a fiscal policy strategy that ensures efficient implementation. Findings: Supported by existing literature, the authors identifies infrastructure as the sector with the highest significance in boosting economic growth and investment in Indonesia. Additionally, authors propose three complementary technical strategies to ensure the efficient implementation of fiscal policy. These three strategies include the Fiscal Deficit Reduction and Accountability Reform System (FIDARS), the National Integrated Smart Government System (NISGS), National Infrastructure Technology Transfer Scheme (NITTS) Conclusion: To attract FDI, investment in public goods such as infrastructure is empirically proven to have a more massive impact and is more efficient due to the vast fiscal multiplier that is greater than in other sectors. Yet, the fiscal allocation needs to be implemented strategically and efficiently by using the three strategies mentioned above. Novelty/Originality of this article: The new adaptation of NSCRR to create fiscal strategies has not been written before
Managing school-based conflicts as a social factor influencing educational environments: A case study approach
Get PDFBackground: Conflict in schools often arises from interactions among various parties with differing goals, values, or interests. This study aims to analyze the implementation of conflict management. Methods: The research method used is qualitative with a case study approach. Data collection techniques include interviews, observations, and document analysis. Findings: This study found that conflicts at the school involved students, teachers, educational staff, and even parents. The types of conflict identified include interpersonal conflict, intergroup conflict, and structural conflict. The causes of conflict include differences in values and goals, as well as a lack of effective communication. In resolving these conflicts, the school implements various conflict management approaches such as collaboration, compromise, and accommodation. These implementations are supported by internal policies and coordination efforts led by the principal, teachers, and other relevant stakeholders. The findings indicate that appropriate conflict management approaches can foster a conducive learning environment, enhance communication quality, and strengthen collaboration among school stakeholders. Conclusion: Conflicts in this study arise from miscommunication, misunderstandings, differing perspectives, and lack of discipline, involving various types such as interpersonal, constructive, and destructive conflicts. While conflict management has been effectively implemented through deliberation, mediation, and compromise, it remains informal, undocumented, and not fully aligned with the POAC framework. Novelty/Originality of this article: This study contributes to the development of both theory and practice in conflict management within educational institutions. Through the implementation of effective conflict management, negative conflicts can be minimized, while positive conflicts can be leveraged to enhance creativity and innovation in the learning process
The importance of the teachings of the bhagavad-gita in hindu society in Bali
Get PDFBackground: The Bhagavad Gita is one part of the Vedas, and it is also referred to as the fifth Veda or Pancama Veda. The history of the growth of the Vedas is fundamentally known as the Veda Trayi, which consists of the Rig Veda, Sama Veda, and Yajur Veda. The Atharva Veda contains various magical mantras. Structurally, the Bhagavad Gita is more directed and serves as a compilation of the previous Vedas. This represents a step in the historical development of Hindu thought.In-depth and extensive research has proven that, as mentioned in the Puranas, the codification of the Four Vedas is the greatest achievement of Bhagawan Abiasa (Vyasa). Methods: This study employs a qualitative descriptive approach using interviews and questionnaires to explore how the teachings of the Bhagavad Gita are understood and practiced among Hindu students and communities in Bali. The data were collected from student responses and analyzed thematically. Findings: The majority of respondents acknowledge the Bhagavad Gita as a sacred scripture that plays an essential role in shaping values such as dharma (duty), karma yoga (selfless action), devotion, self-control, and emotional resilience. Respondents emphasized its relevance in daily life, particularly in building character, facing modern challenges, and fostering communal harmony. A bar chart analysis revealed that 28 out of 30 respondents stated that the Bhagavad Gita “strongly influences” their daily lives. Conclusion: The teachings of the Bhagavad Gita are not only regarded as religious doctrine but also as a comprehensive guide for ethical behavior and emotional well-being in both personal and social contexts. Its philosophical messages remain highly relevant and are deeply internalized by the Hindu community in Bali, especially among students who use its values to navigate contemporary challenges. Novelty/Originality of this article: This study highlights the lived experience of Balinese Hindu students with the Bhagavad Gita, showing how an ancient spiritual text continues to inform practical moral choices in modern society
Critical success factors of the policy plan for the imposition of excise tax on packaged sugar-sweetened beverages in Indonesia based on SWOT analysis
Get PDFBackground: To curb the rising consumption of packaged sweetened beverages and mitigate the increasing prevalence of diabetes, the World Health Organization (WHO) recommends the use of fiscal instruments. Inspired by other countries that have successfully imposed excise taxes on sugar-sweetened beverages (SSB), Indonesia, which has the fifth-highest number of diabetes cases globally, plans to implement a similar policy starting in 2023. Methods: This research employs a qualitative approach through literature studies and interviews with two employees from the Directorate General of Customs and Excise (DGCE). A Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis framework is applied to identify the Critical Success Factors (CSFs) of the policy across three key dimensions: policy design, implementation process, and taxation institutions. Findings: The SWOT analysis highlights various internal and external factors influencing policy implementation. Strengths include government commitment and public health concerns, while weaknesses involve potential industry resistance and consumer behavior adaptation. Opportunities lie in increased public awareness and revenue generation, whereas threats include regulatory challenges and economic impacts on related industries. Conclusion: To ensure the successful implementation of SSB excise taxation, this study recommends strategic approaches for the DGCE and relevant ministries/institutions. These include refining policy frameworks, strengthening enforcement mechanisms, enhancing public education on health risks, and fostering collaboration between stakeholders. Novelty/Originality of this article: This research provides a structured analysis of the critical success factors and strategic recommendations for implementing SSB excise taxation in Indonesia, offering insights for policymakers to optimize its effectiveness in reducing sugar consumption and improving public health
Integration of cyber defense and conventional security in addressing non-military threats in the digital era
Get PDFBackground: The development of digital technology has transformed the landscape of threats to national security, with non-military threats, including cyberattacks, digital terrorism, and disinformation, becoming increasingly urgent. These threats have the potential to undermine social, economic, and political stability. This study aims to analyze the integration of cyber and conventional defense in strengthening national resilience against non-military threats. Method: This research employs a qualitative approach, analyzing literature and policies of national security institutions regarding non-military threats. Primary data were obtained through a literature review of journals and articles accessed via SCOPUS. The study began with brainstorming to identify topics, subthemes, and relationships between concepts. Findings: The results indicate that integrating cyber and conventional defense enhances the response to hybrid threats. Joint management of cyber and physical threats, along with sharing resources and information between agencies, enhances the effectiveness of responses to complex threats. Conclusion: This study concludes that integrating cyber and conventional defense systems is crucial for addressing threats in the digital age. Its success depends on clear policies, regulations, and strict oversight to ensure effective coordination between relevant agencies. Originality/Novelty of the Article: The article's originality lies in proposing an integrated defense model that combines conventional and cyber strategies to address hybrid threats, a topic that has not been extensively discussed in the literature
Sustainability business in the culinary sector: A systematic literature review
Get PDFBackground: Business sustainability issues arise in the culinary sector due to the need to balance growth with environmental, social, and economic impacts. The purpose of this study is to analyze the business strategies used by culinary businesses to achieve sustainability. Methods: This research uses the Systematic Literature Review (SLR) method with the PRISMA protocol. Literature searches were conducted on the Google Scholar database using keywords such as "sustainability business," "culinary business," and "Indonesia." Using Harzing's Publish or Perish application, 17 articles were selected that met the criteria. Finding: This research uses the Systematic Literature Review (SLR) method with the PRISMA protocol. Literature searches were conducted on the Google Scholar database using keywords such as "sustainability business," "culinary business," and "Indonesia." Using Harzing's Publish or Perish application, 17 articles were selected that met the criteria. Conclusion: The study concludes that the sustainability of culinary businesses in Indonesia depends on the ability to integrate environmental, social, and economic strategies simultaneously. Novelty/Originality: This article provides originality by being one of the first Systematic Literature Reviews (SLR) that specifically maps sustainability strategies in Indonesia’s culinary sector using the PRISMA protocol
Effectiveness of co-amoxiclav antibiotic therapy in carbuncle patients with type II diabetes mellitus
No full textBackground: Carbuncle is a confluent folliculitis that is infection affecting multiple hair follicles leading to multiple sinuses discharging pus. Optimisation of co-morbidities such as diabetes, adequate hydration, and antibiotics and are mainstay of initial treatment. Surgical intervention in the form of debridement and desloughing followed by wound care is the next line of management. The aim of this study was to know the effectiveness of co-amoxiclav antibiotic therapy in carbuncle patients with type II diabetes mellitus at the Surgical Polyclinic of Sabu Raijua Regional Hospital. Methods: This type of research is quantitative research using a cross-sectional retrospective approach. The sample in this study was patient data collection through medical records from 2023 to 2024 who underwent co-amoxiclav therapy of 1000 mg every 8 hours orally for 10 days accompanied by incision drainage with local anesthesia of 2% lidocaine with a carbuncle size of >10 cm who were treated at the Surgical Polyclinic of Sabu Raijua Hospital, totaling 10 patients. Findings: The results of therapy with co-amoxiclav antibiotic 1000 mg every 8 hours orally for 10 days accompanied by incision drainage with local anesthesia lidocaine 2% with carbuncle size >10 cm who received treatment were 10 patients who successfully recovered with outpatient care, did not experience complications or readmissions. Conclusion: In early-stage carbuncle cases, treatment with oral co-amoxiclav antibiotics alone is possible and effective, although incision and drainage should still be performed as early as possible. Novelty/Originality of this Article: This study demonstrates the effectiveness of the combination of oral co-amoxiclav 1000 mg/8 hours for 10 days with incision-drainage in carbuncles >10 cm with type II DM, which can be successfully treated as an outpatient without complications or readmissions