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ERP Department Practices of Akij Food & Beverage Ltd: An Experience of Internship
No full textThis report is a detailed examination that built upon the situation of ERP (Enterprise
Resource Planning) usage within Akij Food & Beverage Ltd., in lieu of its
performance, importance, and overall contribution that ERP Department bears on the
functioning of the company. With its well-established ERP infrastructure that is very
effective, Akij Food & Beverage Ltd. serves as a great source of information on how
ERP systems are implemented and designed in the context of the large organization.
In the three-month internship with AFBL, I was privy to the activities of the ERP
Department where I interacted closely with the Oracle E-Business Suite (EBS). My
roles and duties are involved in learning to use the oracle in terms of enlistment of
items, suppliers, and customers, engagement in the processes of inventory and
compliance. Moreover, I have worked on a real-time project with actual experience of
the Transport Management System, which further helped me to have an insight into
the coordination of how to manage projects and use ERP-based processes to improve
them.
I have been able to pinpoint both the strengths and weaknesses of the existing
practices of using the cloud-based ERP, as well as a direct impact it makes on the
standard operation practices of the company with the help of this internship and
report. The paper highlights the importance of the ERP Department in the smoothing
of business operations, the maintenance of the integrity of data, and the provision of
strategic forces in the Akij Food & Beverage Ltd
Internship Report On “General Banking Activities of Sonali Bank PLC Lalmatia Branch”
No full textBased on my three-month academic internship, this report provides a detailed summary of the general banking operations performed at Sonali Bank PLC, Lalmatia Branch. This internship gave me hands-on experience in the workings of one of Bangladesh's biggest and oldest state-owned commercial banks as part of my Bachelor of Business Administration (BBA) curriculum. The report's primary goal is to understand and learn about Sonali Bank's daily operations and general banking practices, with a particular focus on the Lalmatia Branch. The Lalmatia Branch serves a wide customer base, including individual clients, small businesses, students, senior citizens, and government employees. Account opening, cash transactions like cash deposits and withdrawals, local remittance, cheque clearing, deposit schemes information, customer service, and associated front-desk operations are all included in general banking, which is a bank's main operational department. My goal in writing this report is to fill the gap between academic and practical knowledge. I had the chance to experience and help with many important tasks during my internship, such as cash deposit forms, processing cheques, client inquiries, account opening procedures, and opening accounts as well (current, savings, and FDR), data entry in the bank's core banking system (CBS). Additionally, I gained knowledge of compliance protocols like KYC (Know Your Customer). In conclusion, this internship has significantly contributed to my understanding of the banking sector and enriched my theoretical knowledge with hands-on experience at Sonali Bank PLC, through its Lalmatia Branch. The branch maintains a strong public presence and plays a pivotal role in delivering essential banking services
“Remote Database Server” in the Operation of Datapath Ltd.
No full textThe internship report is based on an analysis of how Data-Path LTD is performing work on remote database system. I had the opportunity to understand how the corporate world maintains their work, from this internship. This report's major goal is to illustrate the concepts and experiences I had during my internship.
The purpose of this report is to present the findings of my internship with a retirement planning service provider. The aim of the internship was to understand how remote database servers facilitate work process in the companies.
The growth of retirement planning industry has grown rapidly over the past few decades in USA. Millions of US citizens rely on these plans for their retirement savings. As industry has evolved, the importance of using technology has become a must. A lot of companies are now using remote desktop services to outsource their work from other countries.
This paper mainly explores how Data-path LTD. uses remote database servers for their work. How efficiently they are performing and what constraints they are facing while performing their work and how they can overcome it.
During my internship, I had the opportunity to work closely with the company's Actuarial team and gain insight into the various systems used by the company
Internship Report on "Financial Performance Anaysis of Mutual Trust Bank PLC"
No full textThis report is submitted as a partial requirement for the completion of a Bachelor of Business Administration degree in Accounting and Information Systems at United International University. It covers the internship experience of three months at Mutual Trust Bank PLC (MTB), focusing on a comprehensive financial performance analysis of the bank. The internship was conducted at MTB’s Dhanmondi Branch, where the primary objective was to apply theoretical knowledge in financial management and performance analysis to actual banking operations.
The primary responsibilities during the internship included supporting day-to-day banking operations, assisting customers with account openings, transaction processing, loan applications, reconciliation activities, and compliance checks. Special emphasis was placed on learning and evaluating MTB’s processes for liquidity management, asset utilization, capital adequacy, and profitability through the analysis of publicly available financial statements from 2020 to 2024. The intern participated in the preparation of financial ratio analyses, comparative assessments, and graphical presentations to interpret trends over the five-year period, encompassing crucial metrics such as current ratio, loan-to-deposit ratio, ROA, ROE, operating profit margin, EPS, and capital adequacy ratios.
MTB operates as a third-generation commercial bank in Bangladesh, with an extensive suite of products and services including retail banking, SME banking, corporate finance, and digital solutions. The bank’s vision is to become the most trusted financial partner, guided by values of transparency, innovation, and regulatory compliance. Over the past five years, MTB has emphasized digital transformation, innovative customer service, and strict adherence to Bangladesh Bank’s directives, maintaining a stable and responsible corporate image within the financial sector
Service Audit on Peoples Insurance Company Limited
No full textAs a prerequisite for my BBA program at the School of Business & Economics at United International University, I successfully completed a three-month internship program at Peoples Insurance Company Ltd., Head Office, from August 3, 2025, to October 5, 2018. This experience served as the basis for my internship report. Every hour I spent in the PICL provided me some experience that is impossible to put into words because I am absolutely fresh to a realistic, corporate world context. However, they were all beneficial to my job and will be very helpful in the future.
This report has been divided into many sections. The report primarily consists of a synopsis of the departments, personnel, and Peoples Insurance Company Ltd. I've covered the key points here, which include my contributions to the organization and my duties.
I have discussed the interaction with my supervisor and co-worker. I have briefly discussed the service process, policy, and quality that I have found out throughout my observations and have generated necessary recommendations for improvements. I have elaborated on how I have dealt with day-to-day duties. I have written about how this internship experience was different from my expectations. And lastly, I have focused on the service that is related to marketing and can work as a blueprint for Peoples Insurance Company Ltd
From Strategy to Execution: Optimizing Territory Sales Effectively at Pureit Bangladesh
No full textAll the experiences I encountered during my internship for the period of six months in the Business Development Department of Pureit are presented in this paper titled, “From Strategy to Execution: Optimizing Territory Sales Effectively”. In my role as a Territory Manager, I was able to apply theoretical knowledge in managing sales activities, achieving sales results and designing strategies for effective territory management.
The major objective of my internship was to employ market research, strategic analysis and develop strong relationships with the key stakeholders to achieve and exceed the set sales target in the specific territories. The challenges that were faced, the strategies that were employed and the lessons learnt in the course of this time are presented in this study.
It included an understanding of market conditions, analysis of the sales figures, identifying the potential for growth, and ensure that the sales team, as well as the distributors, coordinated well with their work. Also, I aimed to enhance the existing sales approaches and increase the sales goals by employing data analysis. Some of the responsibilities that I had to handle included managing operational issues, across regions, monitoring the most successful products' availability, accomplishments, and brand identification standards during my internship, as well as identifying inefficiencies in the distribution channel and designing efficient strategies to increase sales coverage and product awareness. I also engaged in the planning of promotions that address the needs of the various territories to enhance customer satisfaction and business growth. In the report, I have detailed all the possible sales operational processes of Pureit and how the business and technologies are involved in the industry
Evaluating the Generalizability of Deepfake Detection Models: A Comparative Analysis of GAN and Diffusion-Based Generated Content
No full textThe rapid advancement of deepfake technology has significantly increased the realism and accessibility of synthetic media. Emerging techniques such as diffusion-based models and Neural Radiance Fields (NeRF), along with improvements in traditional Genera- tive Adversarial Networks (GANs), have enabled the sophisticated generation of deepfake videos, posing growing threats to biometric security and trust. In parallel, detection meth- ods have advanced through innovations in Transformer-based architectures, contrastive learning, and other deep learning approaches. Yet, this progress continues to play out within a persistent cat-and-mouse dynamic between generation and detection. In this work, we present a comprehensive empirical evaluation of state-of-the-art deepfake detec- tion methods, alongside a human subject study focused on identifying deepfakes, using curated stimuli set generated by cutting-edge deepfake synthesis techniques. Unlike prior efforts, our study establishes a benchmark that captures the challenges posed by the lat- est generation methods in realistic settings. Our findings expose a critical vulnerability: both leading detection models and human evaluators struggle when confronted with high- quality, modern deepfakes. To address this gap, we introduce a multimodal detection framework that incorporates both audio and visual modalities, enhancing the robust- ness of detection systems in cross-modal scenarios. Our methodology includes evaluating performance across diverse conditions—such as different resolutions and clip lengths—and comparing unimodal versus multimodal fusion strategies. Extensive experimentation high- lights the urgent need to refine detection models to keep pace with rapidly evolving gener- ative techniques. By establishing a rigorous benchmark and revealing current limitations, our study offers a timely foundation for developing more robust and future-ready deep- fake detection systems. Our results demonstrate that incorporating the audio modality alongside video consistently improves detection performance, underscoring the value of multimodal analysis for robust generalization. Notably, the proposed multimodal frame- work—evaluated on the FakeAVCeleb and AV-Deepfake1M datasets—achieved superior performance across all tested conditions, with early fusion yielding the highest AUC and precision, and cross-modal attention demonstrating particular effectiveness under low- resolution scenarios
Analysis of Datapath Ltd and retirement planning industry: An internship experience perspective
No full textThe retirement planning sector in Bangladesh is now growing at a high rate as it can be due to increasing need of structured, reliable and secure solutions to the retirement plannings. In this industry, DataPath Ltd, a joint venture with U.S. based company July Business Service (JBS) has established itself the market leader on retirement plan management services in 401(k), plans to U.S. based Third-Party administrators (TPAs). The company provides services like plan design, set up, administration, contribution calculation, compliance testing, trust reconciliation, valuation, and filings with government form. DataPath Ltd. uses some of the latest software like Relius, ASC, FT William, Unify, and Microsoft excel to facilitate the handling of huge plan information in a more effective and precise way.
BPO in the financial services sector, especially in the retirement plan administration, is a highly specialized sector that needs accuracy, knowledge of regulations, and safe management of sensitive client information. This industry has expanded globally as regulations have become more complex, and specialized outsourcing is demanded by the necessity to be cost efficient. The developing markets like Bangladesh are becoming attractions with their low labor prices, human capital and an infrastructural development. Technology, automation, and cloud-based solutions have been highly adopted in the industry to lower the errors and allow the industry to be efficient with regard to its services. Although its growth has been very fast, the company still has issues to deal with, such as reliance on U.S. and Western markets, cyber threats, a shortage of highly skilled practitioners, and highly competitive pressures in the international market.
A SWOT analysis will reveal strengths of the industry as repeated business models, automation at the highest level, and professional talent, whereas weaknesses include being dependent on clients of the U.S., not having global recognition of the company and compliance issues. There are chances in the AI implementation, digitalizing pensions, financial literacy initiatives, and international market growth. Analysis of Five Forces shows that there are medium barriers to entry, high buyer barriers, moderate to high threat of substitutes and that there is strong rivalry in the industry and this necessitates innovation, efficiency and compliance excellence by the firms such as DataPath Ltd.
My internship experience at DataPath offered me valuable insights through the company's day-to-day operational activities and also helped me to gain practical experience which helped me to gather information regarding this dynamic industry. This experience has prepared me with technical skills which will be essential for future opportunities in the Retirement Plan Industry and giving me a clear insight into how this industry operates in the real world
Customer Management of North End
No full textThis report presents an overview of my internship experience at NORTH END coffee roasters, where I worked in. The primary objective of the internship was to gain practical understanding of customer service operations, communication processes, and organizational workflow within a leading retail café chain in Bangladesh.
Throughout the working period, I was able to observe and participate in various activities related to customer interaction, service quality maintenance, complaint handling, order management, and frontline communication. I gained valuable insights into how North End ensures customer satisfaction through efficient service delivery, teamwork, and a strong focus on brand image.
The report outlines the responsibilities assigned to me, the skills I developed, and the challenges I encountered during my working time. Major tasks included assisting customers, responding to inquiries, maintaining service standards, supporting day-to-day store operations, and learning the organizational procedures followed by the Customer Management team.
Additionally, the report highlights the theoretical knowledge I applied in real situations, such as customer behavior analysis, service management, and communication strategies. It also identifies areas of improvement and provides recommendations for enhancing customer service practices within the organization.
Overall, working NORTH END coffee roasters, significantly enriched my understanding of practical customer management, strengthened my communication and problem-solving skills, and provided valuable experience that will contribute to my future professional development
Impact of Customer Satisfaction on Business Development: A Case Study of AmarGhor Architectural Design and Real-Estate Ltd.
No full textThe report demonstrates a detailed reflection of the role of customer satisfaction in the corporate growth of AmarGhor Architectural Design and Real-Estate Ltd., one of the most eminent firms in Bangladesh's fast-growing property managing industry. Based on the observations and practical experience in the field, accumulated within the three months of internship program, the paper is aimed at discussing how AmarGhor Architectural Design and Real-Estate Ltd. can be a well-established company in a highly competitive environment of the property business that guarantees an ethical approach to the nature of its transactions, architectural and interior design solutions, and thoroughness in the services it provides to the clients.
During the internship, I got exposed to the different departments, including Property management and appraisal, client relationship management, sustainable design, and the connection between the various departments, making AmarGhor strategically positioned compared to other firms. With the Chairmanship of Muhammad Nayeem Ferdous and his competent staff, the company focuses on openness, a customer-oriented approach to the implementation of the projects, and strict verification of the documents that guarantee safe and comfortable dealings with buyers and investors. The organization’s ethically fair transactions and long-term value creation have gained momentum with Bangladesh's rising market needs for solid and responsible urban living solutions. The paper also delves into how AmarGhor Ltd. has systematically used customer feedback in its services, leading to increased customer satisfaction and consistent business growth. As the average profit amount has grown more than 20 percent in the last few years than the competitors, AmarGhor Ltd. has the same capacity to juggle profitability, ethical conduct and sustainable innovation as some of its key promoters in spreading its influence in the market. Their personalized interior design solutions and bespoke property solutions have it that the company consistently delivers much more than expected, thereby cementing its place among the industry leaders.
Overall, this report shows that customer satisfaction is a sustainable foundation of the business evolution in the real estate market of Bangladesh, as the key to business development is based on ethical conduct and constant improvements. The success story of AmarGhor Architectural Design and Real-Estate Ltd. holds some lessons and teachings for the emerging professionals and organizations willing to make it big in the dynamic world of property management in the context of Bangladesh