Holmesglen Institutional Repository (Holmesglen Inst. of TAFE)
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Events and politics: bridging theory and practice
No full textItem availability may be restricted - (login required for Holmesglen staff and students)The Tokyo Olympics marked a turning point for the games, shifting from a host-city spectacle to a media-centric event. Held without spectators due to COVID-19, the focus turned to athletes and sports, minimizing the traditional cultural immersion and host-city visibility. Rising costs and declining interest in hosting prompted the International Olympic Committee (IOC) to adopt a cost-efficient model, as seen in Brisbane’s 2032 bid. By prioritizing existing infrastructure and television appeal, the Olympics aim to reduce financial risks while maintaining global engagement, reshaping their future viability.Sports Media and Sport Business DegreesHolmesglen Institut
Outcomes from an innovative medication safety curriculum redesign in a Diploma of Nursing course
Full text linkOpen access.A collaborative project between Holmesglen and the Victorian skills Authority (VSA) to explore innovative ways to build skills in Nursing education.
Video presentation timestamp on YouTube "https://tda.edu.au/tafetalks-power-of-tafe-to-prepare-a-future-ready-nursing-workforce" is 31:40.
PowerPoint file attached.NursingHolmesglen Institut
A pride of place: LGBTIQA+ resources guide and beyond
Full text linkAccess to VATL conference may be restricted - (login required for VATL members)Presentation to VATL members on the collaboration by Holmesglen Library and Holmesglen Pride Network to create an LGBTIQA+ resources guide.LibraryRegistrarHolmesglen InstituteVATL 2025Melbourne, Australi
How your Library data makes a difference to the CALD community
Full text linkItem availability may be restricted - (login required for Holmesglen staff and students)Your library might have been contributing to Libraries Australia. Did you know the bibliographic records you have uploaded could connect the Culturally and Linguistically Diverse (CALD) community to the Australian Literature?
ALIA Multicultural has started a Trove lists project on Australian Literature translated into other languages in 2024. We have been collecting translated Australian literature information and adding it to Trove Lists, making that data more accessible.
In this session, we will show you how this project works and why contributing to Libraries Australia is also important.LibraryHolmesglenCOSA 2025William Angliss, Melbourne, Australi
Challenging the status quo of sports media: How fans and content creators are using independent media platforms to cover women’s sports and advocate for change
No full textOpen access. Conference paper with the same title was also presented in Nov 2024 atThis study investigates how independent content creators have built platforms to cover women’s sports and advocate for women in sports using digital platforms. These creators challenge the status quo of sports media and build communities of like-minded fans. This enables collective action and resistance through deep engagement with the content produced.Sports Media and Sport Business DegreesHolmesglen InstituteSwinburn University of Technolog
A risk-based framework for AI implementation in major events: implications for partner organisations to the 2032 Brisbane Olympic games
Full text linkThe integration of Artificial Intelligence (AI) in major sporting events like the Olympic and Paralympic Games (Games) and the Australian Open is reshaping how these events are managed, experienced, and regulated. The 2032 Brisbane Games are set to catalyse significant economic growth in Australia, creating opportunities for hospitality and tourism sectors. These businesses are rapidly developing and deploying AI tools to meet growing consumer demand for personalisation and round-the-clock service (Kim et al. 2024). However, in their haste to adopt AI, businesses May overlook critical privacy, data security, and ethical challenges. AI complexity poses significant risk assessment challenges. In response to the evolving AI landscape, new governance frameworks are shaping regulations. This study critically analyses existing risk-based AI frameworks, focusing primarily on Australia's AI Safety Standard. It also considers the EU AI Act, the National Framework for the Assurance of Artificial Intelligence in Government (NFAAIG), and Queensland's Foundational AI risk assessment framework (FAIRA). While some of these frameworks are designed for government use, they offer valuable insights for hospitality and tourism businesses, providing best practices for AI implementation, risk management, and ethical considerations. The analysis reveals that these principles can help businesses align with government expectations, prepare for potential future regulations, and build public trust. The study concludes with specific recommendations for 2032 Brisbane Games partners to navigate AI adoption while ensuring compliance, safety, and ethical considerations. The speed and scalable nature of AI deployment has exposed vulnerabilities in governing its responsible use. In sporting events AI tools are used in operations management, financial aspects, advanced performance analysis, and enhancing fan engagement via technologies like virtual assistant referees, automated content creation, and personalised experiences (Glebova, 2023). Although the literature has explored AI implementation in event management, there is limited research focusing on the associated risks. In anticipation of federal legislation, the Australian Department of Industry, Science and Resources (2024) has released the first version of Australia's AI Safety Standard, consisting of 10 voluntary guardrails that apply to all organisations throughout the AI supply chain ("Guardrails"). This study adopts a risk-based approach to evaluate the impact of AI on operational efficiency, customer experience enhancement, data security, privacy, and ethical considerations based on the comprehensive framework for risk management, ISO 31000:2009. It draws insights from the current use of AI in major sporting events, including the 2024 Paris Games. The study is framed by the Guardrails alongside references to the landmark EU AI Act, NFAAIG and FAIRA, all adopted in 2024. Specifically, this study will: - Evaluate the extent to which AI being used in the delivery of major sporting events - Examine how the Guardrails and international regulation ensure that Australian major sporting events remain protected and sustainable - Analyse how existing risk-based AI frameworks inform directors' duties and corporate governance responsibilities for hospitality and tourism businesses involved in the 2032 Brisbane Games The study is structured around four primary dimensions of ISO 31000:2009. Each dimension is further segmented into specific risk factors and mitigation strategies, providing a comprehensive guide for event organisers and managers: Operational Efficiency The potential risks associated with AI-driven resource allocation, scheduling, and inventory management are reviewed. Strategies for integrating AI systems with existing event management software and training staff are proposed to work alongside AI tools effectively. Customer Experience Enhancement Best practices are outlined for utilising AI for personalised services such as chatbots, virtual assistants, and recommendation systems. The tools need to inform consumers that they are interacting with AI and provide clear options for human intervention ensuring that AI interactions augment rather than substitute human touch points. Data Security and Privacy The Paris 2024 Games set new standards for immersive AI experiences supported by its AI partner, Intel (Olympic International Committee [IOC], 2024). As emerging layers of legislation and governance unfurl, previously used AI implementations May no longer be legal. Risks associated with collecting and processing large volumes of personal data during major events are assessed according to national and international data protection regulations including General Data Protection Regulation (GDPR). Balancing the benefits of innovation and efficiencies with potential privacy concerns robust measures for secure data handling and storage are proposed. Ethical Considerations Taking inspiration from the Guardrails, the ethical development, deployment and use of AI should navigate AI bias, transparency, and accountability. Guidelines are provided for ensuring fairness in AI-driven decision-making processes, such as ticket allocation or VIP upgrades, and emphasises the importance of maintaining human oversight in critical areas. Conclusion and Implications This study will contribute to the existing literature at the intersection of AI, business law, and tourism and hospitality. It will offer practical recommendations for commercial and non-profit organisations in Australia, including those preparing for the 2032 Brisbane Games.Bachelor of Hospitality ManagementHolmesglen InstituteCAUTHE 2025 ConferenceBrisban
Intention to adopt electric motorcycles in developing markets: examining the role of image, motivators and barriers through the behavioral reasoning theory framework
No full textCarbon emissions from fuel-based motorcycles are compromising the sustainability of transport systems in low- and middle-income countries. To address this issue, the decarbonization of the transportation sector through the adoption of electric motorcycles (EMs) has attracted growing attention from both practitioners and academics. However, existing research on EM adoption intentions has predominantly focused on the factors facilitating adoption, with limited inquiries into both the reasons for and against EM adoption. This study applies Behavioral Reasoning Theory (BRT) to examine the role of EM image in shaping consumers’ attitudes and intentions toward EM adoption. It also investigates how consumers’ reasons for and against adopting EMs mediate the relationships between EM image and these attitudes and intentions.Bachelor of Hospitality ManagementHolmesglen InstituteThe University of DanangGriffith UniversitySwinburne University of Technolog
Exploring the switch to urban train services : the impact of perceived accessibility and its moderating effects
No full textThis is an open-access article distributed under the terms of the Creative Commons Attribution License.Perceived accessibility refers to individuals’ subjective perception of how easy it is to reach destinations using a specific mode of transport. As such, understanding the effect of perceived accessibility on travel behavior is essential for creating transport systems and urban environments that are efficient, equitable, and sustainable. This study develops a new integrated model by combining the Norm Activation Model (NAM), the Theory of Planned Behavior (TPB), perceived risk, and perceived accessibility. This enhanced model offers a comprehensive understanding of the factors influencing individuals’ intentions to switch to urban train systems. Additionally, the moderating effects of perceived accessibility on the link between personal, contextual factors and switching intention are also explored. The model developed is tested using data obtained from a sample of 535 individuals in Hanoi, Vietnam. This is particularly important because more research in low- and middle-income countries (LMICs) is needed to address the sustainability challenges these nations face due to their dependency on motorized private transport. The findings show that subjective norms have the strongest effect on the intention, followed by personal norms, attitude, and perceived accessibility. This study also confirms the moderating role of perceived accessibility on the link between attitude and switching intention, while the other hypotheses regarding the moderating effects of perceived accessibility are not supported by the findings. These insights aim to inform policymakers and public transport authorities in developing targeted strategies to promote sustainable urban mobility in Vietnam.Bachelor of Hospitality ManagementHolmesglen InstituteThe University of Da NangNational Taipei University of TechnologySwinburn University of TechnologyDelft University of Technology, The Netherland
Challenging the status quo of sports media: how fans use independent media to cover women’s sports and advocate for change
Full text linkOpen access. Research paper with the same title was also presented at North American Society for the Sociology of Sport 2024 Conference.This study investigates how independent content creators have built platforms to cover women’s
sports and advocate for women in sports using digital platforms. These creators challenge the status quo of sports
media and build communities of like-minded fans. This enables collective action and resistance through deep
engagement with the content produced.Sports Media and Sport Business DegreesDeakin University, Melbourne, AustraliaHolmesglen InstituteSwinburne University of Technology, Hawthorn, Australi
The hidden cost of retailing vet products and churn on hospitality RTO’s: The intersection of regulation, invisibility and inefficiency
No full textExtended abstract and references available only.This research investigates the financial and operational impacts of 'churn' on Registered Training Organisations (RTOs) in Australia's VET sector. Churn refers to the constant changes in VET qualification products (Australian Industry and Skills Committee 2022, 12). Through case studies from three states and territories, the project quantifies the costs RTOs incur while converting wholesale VET products into qualifications for students. It also highlights the challenges churn imposes on public institutions, the VET workforce, and student learning. The research has developed a ubiquitous tool that RTOs can use to measure the cost of shifting products from markets to retail and the impacts of ongoing churn on their viability. The research provides insight for comparing Hospitality RTO financial practices in a year of difficult financial viability. In the early 1990s Australia transitioned to a national Vocational Education and Training (VET) marketplace of consumer driven demand. It was argued that the existing Technical And Further Education (TAFE) system of vocational training had become over reliant on Commonwealth government funding, and as the primary beneficiaries of future changes, industry and individuals should bear the cost of any increased expenditure attached to the new systemic changes (Dawkins, 1988; Smith and Keating, 2003). This shift in Commonwealth policy thinking would herald significant structural changes to the Australian system of Vocational Education and Training (VET). Many in vocational research saw the policy changes as primarily focused on reducing Commonwealth government expenditure rather than learning focused educational reform (Billett, 2011; Hodge, 2016). As stated succinctly by vocational researcher Lisa Wheelahan, "The question that policy asked was 'how can we create a market?', and not 'how can we create a system of high- quality, trusted qualifications?" (Wheelahan, 2016. p.190). Since the policy's introduction, a surfeit of evidence has emerged which identifies the widespread abuse of public funding (Marginson, 2013; Toner, 2018a). The nascent evidence demonstrates a VET system based on a poorly regulated training market and widespread financial rorting (DET, 2016; Senate Standing Committees on Education and Employment [SSCEE], 2015). Since that time, State and Commonwealth governments have been focused on eradicating 'dodgy' RTOs from the training market system. The introduction of 'Standards' by which RTOs must operate and the increased specification in the Assessment Requirements of Units of Competency (UoC) are examples of Commonwealth intervention to restrict unethical practices and provide quality assurance to the national qualification training market. However, while the rorting has reduced, this research identifies areas where Commonwealth and State government funding is arguably still wasteful with significant impacts on RTO viability. This research examines the process of 'churn' and the money extracted to facilitate a system of unaccountable change. Anonymised case studies are drawn from TAFEs in three state and territory jurisdictions using their policy and process documents. These specify compliance- driven activities providers undertake to convert three ubiquitous wholesale products into standards conforming, teachable and assessable retail qualifications. The expenditure incurred for each step is calculated. This specifies the RTO's outlay to place a qualification on the national register and prepare it for delivery to students. Differential expenses are incurred every time the training product is changed depending on the type of alteration and churn's expenses can be calculated at the unit of competence level. The results are seldom observed at the system's highest levels - a characteristic of loose coupling and differential costs experienced when all providers are expected to meet the same standards. Requiring multiple RTOs to repeat the same processes for every qualification alteration suggests systemic inefficiency. Specifying providers' costs of churn has major implications for funding policy and practice. Arguing that contemporary regulated VET markets represent successful public policy implementation, characterised by a simplistic wholesale/retail structure, the theoretical perspectives concerning loosely coupled systems (Orton and Weick, 1988) and the impacts of standards (Fischhoff, 1984) can describe responses of registered training organisations (RTOs) to policy and funding imperatives. These dual theoretical frameworks are used to examine the logic that perpetuates a system of waste and inefficiency. The findings demonstrate significance in two important ways. Firstly, a tool has been developed for quantifying churn that can be applied to the operations of public and private RTOs that will allow them to benchmark and better understand their comparative costs within a competitive education market. Secondly, systemic inefficiency and wastage is quantified and demonstrated at a national level, with impacts on the VET workforce retention and the student learning experience.Hospitality, Cookery and BakeryHolmesglen InstituteCharles Darwin UniversityCAUTHE 2025Brisban