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Análisis de software de la gestión de méritos y condecoraciones en los Servidores policiales del comando de Policía de la Subzona Los Ríos.
No full textEste caso de estudio trata acerca del Análisis de software de la gestión de Meritos y condecoraciones en los Servidores policiales del comando de Policia de la SubZona Los Ríos, donde se presentan deficiencias debido a la falta de un sistema informático adecuado. La información en los actuales momentos se almacena en documentos físicos y en archivos de Excel en la ciudad de Babahoyo, lo cual dificulta el acceso oportuno a nivel provincial y afecta sobre todo a la transparencia y precisión al momento que se hacen auditorías. El caso de estudio justifica la necesidad de desarrollar un sistema informatico que permita un mejor control de los reconocimientos otorgados a los servidores policiales; en tal sentido, se propone aquí un análisis técnico utilizando la metodología Zachman Framework, que facilita con sus técnicas metodológicas la estructuración y documentación precisa del sistema que se aborda en el presente documento. Los resultados de esta investigación evidencian que el acceso a la información es limitado, por lo que un 92% de los usuarios ha encontrado dificultades, así como el 84% de los procesos demoran más de un día en completarse, añadiéndole a esto, la duplicidad de registros y la falta de formación en el uso de herramientas tecnológicas afectan la eficiencia operativa. Este documento de investigación recomienda, la implementación de un Sistema de Gestión de Méritos y Condecoraciones, acompañado de un programa de capacitación y funcionalidades avanzadas como la generación automática de reportes y controles de acceso diferenciados
Atención al usuario en Gobierno Autónomo Descentralizado Parroquial Coronel Lorenzo de Garaicoa, en el periodo 2024.
No full textThe present case study called "Customer service in the Decentralized Autonomous Government of the Colonel Lorenzo De Garaicoa Parish in the period 2024", is structured with the research line of financial, administrative, tax, audit, control management, and focused on the subline of administrative and financial management. The objectives of this case study are to evaluate care through research techniques that improve and optimize the service. Regarding the contextualization of the work, information was collected on the importance and the different types of user service, on the articles that all government entities must apply. In this work, the analytical method was used because it allowed the identification of the internal factors that influence the quality of the service provided to users, the descriptive method was also applied since it helps to demonstrate the main problems that the government institution has. On the other hand, through user surveys and interviews with the president of the GAD, a valuable perspective was obtained from both the beneficiaries of the services and those responsible for decision-making. It is recommended to better optimize response time and a more agile and digitalized management system that facilitates access to information.The present case study called "Customer service in the Decentralized Autonomous Government of the Colonel Lorenzo De Garaicoa Parish in the period 2024", is structured with the research line of financial, administrative, tax, audit, control management, and focused on the subline of administrative and financial management. The objectives of this case study are to evaluate care through research techniques that improve and optimize the service. Regarding the contextualization of the work, information was collected on the importance and the different types of user service, on the articles that all government entities must apply. In this work, the analytical method was used because it allowed the identification of the internal factors that influence the quality of the service provided to users, the descriptive method was also applied since it helps to demonstrate the main problems that the government institution has. On the other hand, through user surveys and interviews with the president of the GAD, a valuable perspective was obtained from both the beneficiaries of the services and those responsible for decision-making. It is recommended to better optimize response time and a more agile and digitalized management system that facilitates access to information.El presente estudio de caso denominado “Atención al usuario en el Gobierno Autónomo Descentralizado Parroquial Coronel Lorenzo De Garaicoa en el periodo 2024”, se encuentra estructurado con la línea de investigación de investigación Gestión Financiera, Administrativa, Tributaria, Auditoría, Control, y enfocado en la sublíne de Gestión Administrativa y Financiera. El objetivo de esta investigación es evaluar la atención mediante técnicas de investigación que mejore y optimice el servicio. En cuanto a la contextualización del trabajo se recopilo información sobre la atención al usuario, importancia y los diferentes tipos de atención y de usuario, se referenció además algunos artículos del Código Orgánico de Organización Territorial, Autonomía y Descentralización que establece lineamientos a las entidades gubernamentales y que las deben aplicar. En este trabajo se utilizó el método analítico porque permitió identificar los factores internos que influyen en la calidad del servicio brindado a los usuarios, también se aplicó el método descriptivo mismo que ayudó a determinar las principales problemáticas que tiene la institución. Por otro lado, a través de encuestas a los usuarios y entrevistas al presidente del GAD, se obtuvo una valiosa perspectiva tanto de los beneficiarios, como de los servicios prestados y de los responsables de la toma de decisiones. Se recomienda optimizar mejor el tiempo de respuesta y afianzar un sistema de gestión más ágil digitalizado que facilite el acceso a la información de los ciudadanos y ciudadanas
Inteligencia artificial y su incidencia en la enseñanza-aprendizaje de los estudiantes de educación básica de la Parroquia Dr. Camilo Ponce del Cantón Babahoyo, durante el período 2024-2025
No full textArtificial intelligence (AI) has become a key tool in the educational field, offering new methodologies that can improve the quality of learning. This study aimed to determine the impact of AI on the teaching-learning of 9th “A” EGB higher education students from the “Babahoyo” and “Guillermo Baquerizo Jiménez” Educational Units of the Dr. Camilo Ponce parish of the Babahoyo canton during the period 2024-2025, using a mixed methodological approach that combines quantitative and qualitative aspects, as well as a descriptive and explanatory research level with a non-experimental design, since the variables do not undergo modifications. The sample consisted of 75 students and 6 teachers; data was collected through a survey and an interview, applying a questionnaire with 10 closed questions to the students, while the teachers participated in a semi-structured interview of 8 questions, which allowed obtaining valuable information from both parties. The results showed that 64% of 9th grade students, from both institutions consider AI to be very useful in their teaching-learning, which reflects a positive perception as a support tool in the educational field. In conclusion, artificial intelligence is a valuable tool that improves the personalization of learning, although there are still challenges, such as teacher training and lack of resources.Artificial intelligence (AI) has become a key tool in the educational field, offering new methodologies that can improve the quality of learning. This study aimed to determine the impact of AI on the teaching-learning of 9th “A” EGB higher education students from the “Babahoyo” and “Guillermo Baquerizo Jiménez” Educational Units of the Dr. Camilo Ponce parish of the Babahoyo canton during the period 2024-2025, using a mixed methodological approach that combines quantitative and qualitative aspects, as well as a descriptive and explanatory research level with a non-experimental design, since the variables do not undergo modifications. The sample consisted of 75 students and 6 teachers; data was collected through a survey and an interview, applying a questionnaire with 10 closed questions to the students, while the teachers participated in a semi-structured interview of 8 questions, which allowed obtaining valuable information from both parties. The results showed that 64% of 9th grade students, from both institutions consider AI to be very useful in their teaching-learning, which reflects a positive perception as a support tool in the educational field. In conclusion, artificial intelligence is a valuable tool that improves the personalization of learning, although there are still challenges, such as teacher training and lack of resources.La inteligencia artificial (IA) se ha convertido en una herramienta clave en el ámbito educativo, ofreciendo nuevas metodologías que pueden mejorar la calidad del aprendizaje. Este estudio tuvo como objetivo determinar la incidencia de la IA en la enseñanza-aprendizaje de los estudiantes de 9no “A” de EGB superior de las Unidades Educativas “Babahoyo” y “Guillermo Baquerizo Jiménez” de la parroquia Dr. Camilo Ponce del cantón Babahoyo durante el período 2024-2025, utilizando un enfoque metodológico mixto que combina aspectos cuantitativos y cualitativos, así como un nivel investigación descriptivo y explicativo con un diseño no experimental, dado que las variables no sufren modificaciones. La muestra constó de 75 estudiantes y 6 docentes; se recolectaron los datos mediante una encuesta y una entrevista, aplicando a los estudiantes un cuestionario con 10 preguntas cerradas, mientras que los docentes participaron en una entrevista semiestructurada de 8 preguntas, lo que permitió obtener información valiosa de ambas partes. Los resultados mostraron que el 64% de los estudiantes de 9no "A", de ambas instituciones consideran que la IA es muy útil en su enseñanza-aprendizaje, lo que refleja una percepción positiva como herramienta de apoyo en el ámbito educativo. En conclusión, la inteligencia artificial es una herramienta valiosa que mejora la personalización del aprendizaje, aunque aún existen desafíos, como la capacitación de los docentes y la falta de recursos
Uso de biofertilizantes en la producción de hortalizas
No full textVegetables are a basic and necessary food for the world's population. The main objective of this research was to determine the use of biofertilizers in vegetable production. In preparing this document, updated information was collected from scientific articles, websites and virtual libraries, considering it as a non-experimental bibliographical research, through the use of synthesis, analysis, and summary. The conclusions determined that nitrogen fixers, phosphorus solubilizers and phytostimulants are considered the main biofertilizers in vegetable production, which are composed of plant remains and microorganisms such as bacteria and fungi, helping to improve soil fertility and plant growth; biofertilizers used in vegetable production may contain boron (B), molybdenum (Mo), zinc (Zn), iron (Fe), manganese (Mn), copper (Cu), chlorine (Cl) and cobalt (Co), essential for the development of horticultural plantations; Among the benefits offered by biofertilizers are the increase in crop productivity, with improvements that can vary between 8% and 15%; reduction in production costs, which makes them more accessible to farmers; and improved soil fertility and increased biodiversity. Biofertilizers also promote environmental protection, since their use reduces dependence on chemical fertilizers and contributes to specific actions such as nitrogen fixation and nutrient solubilization, which favors plant growth.Vegetables are a basic and necessary food for the world's population. The main objective of this research was to determine the use of biofertilizers in vegetable production. In preparing this document, updated information was collected from scientific articles, websites and virtual libraries, considering it as a non-experimental bibliographical research, through the use of synthesis, analysis, and summary. The conclusions determined that nitrogen fixers, phosphorus solubilizers and phytostimulants are considered the main biofertilizers in vegetable production, which are composed of plant remains and microorganisms such as bacteria and fungi, helping to improve soil fertility and plant growth; biofertilizers used in vegetable production may contain boron (B), molybdenum (Mo), zinc (Zn), iron (Fe), manganese (Mn), copper (Cu), chlorine (Cl) and cobalt (Co), essential for the development of horticultural plantations; Among the benefits offered by biofertilizers are the increase in crop productivity, with improvements that can vary between 8% and 15%; reduction in production costs, which makes them more accessible to farmers; and improved soil fertility and increased biodiversity. Biofertilizers also promote environmental protection, since their use reduces dependence on chemical fertilizers and contributes to specific actions such as nitrogen fixation and nutrient solubilization, which favors plant growth.Las hortalizas constituyen un alimento básico y necesario en la población mundial. La presente investigación tuvo como objetivo principal determinar el uso de biofertilizantes en la producción de hortalizas. En la elaboración del presente documento se recopiló información actualizada de artículos científicos, sitios web y bibliotecas virtuales, considerándose como una investigación no experimental de carácter bibliográfico, mediante el uso de síntesis, análisis, y resumen. Las conclusiones determinaron que los fijadores de nitrógeno, solubilizadores de fósforo y fitoestimulantes son considerados como los principales biofertilizantes en la producción de hortalizas, los cuales están compuestos por restos vegetales y microorganismos como bacterias y hongos, ayudan a mejorar la fertilidad del suelo y el crecimiento de las plantas; los biofertilizantes empleados en la producción de hortalizas pueden contener boro (B), molibdeno (Mo), zinc (Zn), hierro (Fe), manganeso (Mn), cobre (Cu), cloro (Cl) y cobalto (Co), indispensables para el desarrollo de las plantaciones hortícolas; entre los beneficios que ofrecen los biofertilizantes se destacan el incremento en la productividad de los cultivos, con mejoras que pueden variar entre el 8% y el 15%; reducción de costos de producción, lo que los hace más accesibles para los agricultores y mejorar la fertilidad del suelo y aumento de la biodiversidad y los biofertilizantes también promueven la protección del medio ambiente, ya que su uso disminuye la dependencia de fertilizantes químicos y contribuye las acciones específicas como la fijación de nitrógeno y la solubilización de nutrientes, lo que favorece el crecimiento de las plantas
Rentabilidad de la Empresa Rectifreno Mosquera S.A. en la cuidad de Guayaquil en el periodo 2022-2023.
No full textThe study on the profitability of Rectifreno Mosquera S.A. in Guayaquil during the 2022-2023 period analyzes the decline in net income and its causes, including the increase in sales costs, inventory accumulation, and difficulties in accounts receivable collection, which have affected the company's liquidity and financial sustainability. The research, based on the analysis of financial statements and the application of accounting indicators, identified that despite revenue growth, profitability has been compromised due to a disproportionate increase in administrative and financial expenses. The methodology combined a quantitative approach based on the review of accounting reports and a qualitative analysis through interviews with the company's management. The results show a 93.34% drop in net income, a 98.12% decrease in cash and cash equivalents, as well as an increase in dependence on external financing. The cash flow analysis revealed a reduced capacity to generate operational liquidity, while the evaluation of financial indicators confirmed the decline in return on assets and equity. The conclusions highlight the need to optimize cost management, improve collection strategies, and strengthen working capital administration to ensure long-term financial sustainability.The study on the profitability of Rectifreno Mosquera S.A. in Guayaquil during the 2022-2023 period analyzes the decline in net income and its causes, including the increase in sales costs, inventory accumulation, and difficulties in accounts receivable collection, which have affected the company's liquidity and financial sustainability. The research, based on the analysis of financial statements and the application of accounting indicators, identified that despite revenue growth, profitability has been compromised due to a disproportionate increase in administrative and financial expenses. The methodology combined a quantitative approach based on the review of accounting reports and a qualitative analysis through interviews with the company's management. The results show a 93.34% drop in net income, a 98.12% decrease in cash and cash equivalents, as well as an increase in dependence on external financing. The cash flow analysis revealed a reduced capacity to generate operational liquidity, while the evaluation of financial indicators confirmed the decline in return on assets and equity. The conclusions highlight the need to optimize cost management, improve collection strategies, and strengthen working capital administration to ensure long-term financial sustainability.El estudio sobre la rentabilidad de Rectifreno Mosquera S.A. en Guayaquil durante el período 2022-2023 analiza la disminución de la utilidad neta y sus causas, entre las que destacan el aumento en costos de venta, acumulación de inventarios y dificultades en la recuperación de cuentas por cobrar, lo que ha afectado la liquidez y la sostenibilidad financiera de la empresa. La investigación, fundamentada en el análisis de estados financieros y en la aplicación de indicadores contables, permitió identificar que, a pesar del crecimiento en los ingresos, la rentabilidad se ha visto comprometida por un incremento desproporcionado en los gastos administrativos y financieros. La metodología combinó un enfoque cuantitativo basado en la revisión de informes contables y un análisis cualitativo a través de entrevistas con la administración de la empresa. Los resultados reflejan una caída del 93.34% en la utilidad neta, una disminución del 98.12% en efectivo y equivalentes de efectivo, así como un aumento en la dependencia del financiamiento externo. El análisis del flujo de efectivo evidenció una menor capacidad para generar liquidez operativa, mientras que la evaluación de indicadores financieros confirmó la reducción en la rentabilidad sobre activos y patrimonio. Las conclusiones resaltan la necesidad de optimizar la gestión de costos, mejorar las estrategias de cobranza y fortalecer la administración del capital de trabajo para garantizar la sostenibilidad financiera a largo plazo
Desarrollo de un producto panificado bajo en calorías incorporando calabaza (Cucúrbita moschata Duchesne) y frutos secos
Get PDFThis curricular integration project aims to develop a low-calorie baked product that incorporates two products such as pumpkin and nuts. In order to achieve a healthy product, a sensory quality analysis of the developed baked product will be carried out, as well as determining the physical-chemical properties, this in accordance with the NTE INEN 2945: 2016-10 standard, and finally a microbiological evaluation of the finished product will be carried out. The following treatment 6: Pumpkin Cucúrbita Moschata Duchesne (75g) + Dried fruits (25g) + Stevia (1,25g) was obtained to this treatment a greater acceptance in sensory tests, other data were from those established by quality standards according to NTE INEN 2945, these were determined that there was no significant difference in the addition of pumpkin puree and dried fruits, thus giving a quality product, in case the molds and yeast do not exceed the limit as established by NOM 247 SSAI 2008 (25 to 250UFC). The results obtained from developing this product have been very favorable, so we have managed to test our knowledge acquired in the Agroindustry degree, and we have managed to obtain acceptance and construction criteria on the development of the low-calorie baked product with ingredients such as pumpkin Cucúrbita Moschata Duchesne and nuts, allowing us to obtain an adequate formulation, standardizing the process with expected results of optimal quality.This curricular integration project aims to develop a low-calorie baked product that incorporates two products such as pumpkin and nuts. In order to achieve a healthy product, a sensory quality analysis of the developed baked product will be carried out, as well as determining the physical-chemical properties, this in accordance with the NTE INEN 2945: 2016-10 standard, and finally a microbiological evaluation of the finished product will be carried out. The following treatment 6: Pumpkin Cucúrbita Moschata Duchesne (75g) + Dried fruits (25g) + Stevia (1,25g) was obtained to this treatment a greater acceptance in sensory tests, other data were from those established by quality standards according to NTE INEN 2945, these were determined that there was no significant difference in the addition of pumpkin puree and dried fruits, thus giving a quality product, in case the molds and yeast do not exceed the limit as established by NOM 247 SSAI 2008 (25 to 250UFC). The results obtained from developing this product have been very favorable, so we have managed to test our knowledge acquired in the Agroindustry degree, and we have managed to obtain acceptance and construction criteria on the development of the low-calorie baked product with ingredients such as pumpkin Cucúrbita Moschata Duchesne and nuts, allowing us to obtain an adequate formulation, standardizing the process with expected results of optimal quality.Este trabajo de integración curricular tiene como propósito desarrollar un producto panificado que ofrece bajas calorías en el cual se incorporan dos productos como son la calabaza y los frutos secos, para poder llegar a conseguir un producto sano se trabajará realizando un análisis de la calidad sensorial del producto panificado desarrollado, así como el determinar las propiedades físico-químicas, esto de acuerdo a la norma NTE INEN 2945: 2016-10, y finalmente se hará una evaluación microbiológica del producto terminado. El siguiente tratamiento 6: Calabaza Cucúrbita Moschata Duchesne (75g) + Frutos secos (25g) + Stevia (1,25g) se obtuvo a este tratamiento una mayor aceptación en las pruebas sensoriales, otros datos fueron de los establecidos por estándares de calidad según la norma NTE INEN 2945, estos se determinaron que no hubo una diferencia significativa en tanto a la adición de puré de calabaza y frutos secos dando así́ un producto de calidad, , en caso los mohos y levadura no sobrepasan el límite según lo establecido con la norma NOM 247 SSAI 2008 (25 a 250UFC). Los resultados que se han obtenido de desarrollar este producto han sido muy favorables con lo que hemos logrado en primera instancia poner a prueba nuestros conocimientos adquiridos en la carrera de Agroindustria, y hemos logrado obtener aceptación y criterios de construcción sobre el desarrollo del producto panificado bajo en calorías con ingredientes como la calabaza Cucúrbita Moschata Duchesne y frutos secos, permitiéndonos conseguir una adecuada formulación estandarizando el proceso con resultados esperados de óptima calidad
Efecto de la penicilina en cerdos de la raza de Large White en etapa de crecimiento para el tratamiento de la Erisipela porcina (Erysipelothrix rhusiopathiae).
Get PDFSwine Erysipelas, a pathology caused by Erysipelothrix rhusiopathiae, is a disease that impacts the profitability of swine producers due to its high morbidity and mortality; the purpose of this bibliographic research work is to describe the effects of penicillin in Large White pigs in growth stage for the treatment of this disease. During the analysis of the information, the importance of swine production at national level, the life cycle of the bacterium (Erysipelothrix rhusiopathiae), the risk factors, the protocol for the safe use of penicillin in growing pigs were determined. The results indicate that penicillin is effective in reducing acute symptoms, but its prolonged use can generate bacterial resistance and adverse effects; it should be noted that, in order to administer penicillin, the animals body weight should be evaluated; it is suggested between 20 and 30 thousand IU per kilo in growing pigs; a correct application contributes to minimize risks. In addition, the research highlights the importance of implementing complementary strategies such as vaccination and environmental management to control the disease. In conclusion, a correct diagnosis and management of the disease will contribute to the optimization of penicillin use, reducing potential losses.Swine Erysipelas, a pathology caused by Erysipelothrix rhusiopathiae, is a disease that impacts the profitability of swine producers due to its high morbidity and mortality; the purpose of this bibliographic research work is to describe the effects of penicillin in Large White pigs in growth stage for the treatment of this disease. During the analysis of the information, the importance of swine production at national level, the life cycle of the bacterium (Erysipelothrix rhusiopathiae), the risk factors, the protocol for the safe use of penicillin in growing pigs were determined. The results indicate that penicillin is effective in reducing acute symptoms, but its prolonged use can generate bacterial resistance and adverse effects; it should be noted that, in order to administer penicillin, the animals body weight should be evaluated; it is suggested between 20 and 30 thousand IU per kilo in growing pigs; a correct application contributes to minimize risks. In addition, the research highlights the importance of implementing complementary strategies such as vaccination and environmental management to control the disease. In conclusion, a correct diagnosis and management of the disease will contribute to the optimization of penicillin use, reducing potential losses.La Erisipela porcina, es una patología causada por Erysipelothrix rhusiopathiae, es una enfermedad que impacta la rentabilidad de los productores porcinos debido a su alta morbilidad y mortalidad; este trabajo de investigación bibliográfica tiene como propósito describir los efectos de la penicilina en cerdos de la raza de Large White en etapa de crecimiento para el tratamiento de esta enfermedad. Durante el análisis de la información se determinó la importancia de la producción porcina a nivel nacional, el ciclo de vida de la bacteria (Erysipelothrix rhusiopathiae), los factores de riesgos, el protocolo para el uso seguro de la penicilina en cerdos que se encuentran en etapa de crecimiento. Los resultados indican que la penicilina es efectiva en reducir los síntomas agudos, pero su uso prolongado puede generar resistencia bacteriana y efectos adversos; cabe señalar que, para administrar penicilina se debe de evaluar el peso corporal del animal, se sugiere entre 20 y 30 mil UI por kilo en cerdos que se encuentran en etapa de crecimiento, una correcta aplicación contribuye a minimizar los riesgos. Además, la investigación destaca la importancia de implementar estrategias complementarias como la vacunación y el manejo ambiental para controlar la enfermedad. En conclusión, un correcto diagnóstico y manejo de la enfermedad contribuirá a la optimización del uso de la penicilina, reduciendo las posibles pérdida
Presencia de Malassezia pachydermatis en perros (Canis lupus familiaris) con lesiones dermatológicas en el cantón Salitre, provincia del Guayas
No full textThis work was carried out with the objective of being able to determine whether or not the presence of Malassezia pachydermatis exists in dogs (Canis lupus familiaris) with dermatological lesions in the Salitre canton, province of Guayas. For the study, a total of 50 samples of dogs were taken where the results were the following 10 dogs tested positive for Malassezia pachydermatis, equivalent to 20% of the population, while 40 dogs tested negative. equivalent to 80% of the population, according to sex, 27 dogs were evaluated, where 7 tested positive, equivalent to 70%, while 23 bitches were evaluated, resulting in 3 positive cases, equivalent to 30%, according to the breed, 8 breeds considered in the study sample were evaluated, the breed with the highest number of positive cases was the mixed race, with a total of 5 positive cases of which 18 were evaluated, which represents the 50% of the presence of Malassezia in this area; In second place, there is the poodle breed with 4 positive cases of the 7 evaluated is equivalent to 40%; and finally the Pitbull Terrier breed presented 1 positive case of the 2 evaluated, which represents 10% and finally the age in the category of 2 to 3 years, 22 samples were evaluated, of which 5 were positive, which represents (42%); This is followed by the category of 7 to 12 months, with 13 samples analyzed obtaining 4 positive cases, equivalent to (33%); Finally, the category from 2 to 6 years, 15 samples were evaluated, resulting in 3 positive samples and representing (25%). The data established using Chi-Square yielded results that are significant, therefore the hypothesis is accepted that there is a presence of Malassezia pachydermatis in dogs (Canis lupus familiaris) with dermatological lesions in the Salitre canton, province of Guayas.This work was carried out with the objective of being able to determine whether or not the presence of Malassezia pachydermatis exists in dogs (Canis lupus familiaris) with dermatological lesions in the Salitre canton, province of Guayas. For the study, a total of 50 samples of dogs were taken where the results were the following 10 dogs tested positive for Malassezia pachydermatis, equivalent to 20% of the population, while 40 dogs tested negative. equivalent to 80% of the population, according to sex, 27 dogs were evaluated, where 7 tested positive, equivalent to 70%, while 23 bitches were evaluated, resulting in 3 positive cases, equivalent to 30%, according to the breed, 8 breeds considered in the study sample were evaluated, the breed with the highest number of positive cases was the mixed race, with a total of 5 positive cases of which 18 were evaluated, which represents the 50% of the presence of Malassezia in this area; In second place, there is the poodle breed with 4 positive cases of the 7 evaluated is equivalent to 40%; and finally the Pitbull Terrier breed presented 1 positive case of the 2 evaluated, which represents 10% and finally the age in the category of 2 to 3 years, 22 samples were evaluated, of which 5 were positive, which represents (42%); This is followed by the category of 7 to 12 months, with 13 samples analyzed obtaining 4 positive cases, equivalent to (33%); Finally, the category from 2 to 6 years, 15 samples were evaluated, resulting in 3 positive samples and representing (25%). The data established using Chi-Square yielded results that are significant, therefore the hypothesis is accepted that there is a presence of Malassezia pachydermatis in dogs (Canis lupus familiaris) with dermatological lesions in the Salitre canton, province of Guayas.Este trabajo se lo realizó con el objetivo de poder determinar si existe o no la presencia de Malassezia pachydermatis en perros (Canis lupus familiaris) con lesiones dermatológicas en el cantón Salitre, provincia del Guayas, para el estudio se tomó un total de 50 muestras de perros dónde los resultados fueron los siguientes 10 perros dieron positivo a Malassezia pachydermatis correspondiente a un 20% de la población, mientras que 40 perros dieron negativo equivaliendo a un 80% de la población, según el sexo se evaluaron 27 perros dónde 7 dieron positivo correspondiente al 70%, mientras qué se evaluaron 23 perras dando como resultado 3 casos positivos correspondiente al 30%, según la raza, se evaluaron 8 razas consideradas en la muestra de estudio, la raza con el mayor número de casos positivos fue la mestiza, con un total de 5 casos positivos los cuales 18 evaluados, que representa el 50% de la presencia de Malassezia en esta zona; en segundo lugar, está la raza caniche con 4 casos positivos de los 7 evaluados correspondiente al 40%; y por último la raza Pitbull Terrier presentó 1 casos positivo de los 2 evaluado que presenta el 10% y por último la edad en la categoría de 2 a 3 años, se evaluaron 22 muestras, de las cuales 5 resultaron positivos, lo que representa un (42%); le sigue la categoría de 7 a 12 meses, con 13 muestras analizadas obteniendo 4 casos positivo, equivalente al (33%); por último, la categoría de 2 a 6 años, se evaluó 15 muestras, dando como resultado a 3 muestras positivo y representa al (25%). Los datos estabulados mediante Chi-Cuadrado arrojaron resultados que son significativos por ende se acepta la hipótesis de que existe presencia de Malassezia pachydermatis en perros (Canis lupus familiaris) con lesiones dermatológicas en el cantón Salitre, provincia del Guayas
Transformación digital para una gestión eficiente y sostenible en la Facultad de Administración, Finanzas e Informática de la Universidad Técnica de Babahoyo: hacia un campus inteligente y conectado.
No full textThe case study focuses on the digitalization process of the Faculty of Administration, Finance and Informatics of the Technical University of Babahoyo, which is advancing on the path towards a digital, intelligent and connected campus. The need for modernization of teaching and administration is highlighted to offer better efficiency, accessibility and sustainability to the faculty. The work focuses on the analysis of the use of emerging technologies such as automation, data mining and the Internet of Things, which would allow resources to be better managed and the quality of education improved. This project does not attempt to immediately implement the digital transformation but rather to offer important information and propose lines of action for future improvement plans. Similarly, emphasis is placed on the importance of an adequate analysis to find opportunities for improvement, their potential benefits and the dangers that may arise. An introduction of digital platforms that can improve processes for teaching and research is also expected in accordance with the offering of desirable and desirable resources for the reality of the current educational context. The central idea is to move towards an interconnected campus model, which promotes innovation and allows more efficient decisions to be made within the framework of a growing digital environment.The case study focuses on the digitalization process of the Faculty of Administration, Finance and Informatics of the Technical University of Babahoyo, which is advancing on the path towards a digital, intelligent and connected campus. The need for modernization of teaching and administration is highlighted to offer better efficiency, accessibility and sustainability to the faculty. The work focuses on the analysis of the use of emerging technologies such as automation, data mining and the Internet of Things, which would allow resources to be better managed and the quality of education improved. This project does not attempt to immediately implement the digital transformation but rather to offer important information and propose lines of action for future improvement plans. Similarly, emphasis is placed on the importance of an adequate analysis to find opportunities for improvement, their potential benefits and the dangers that may arise. An introduction of digital platforms that can improve processes for teaching and research is also expected in accordance with the offering of desirable and desirable resources for the reality of the current educational context. The central idea is to move towards an interconnected campus model, which promotes innovation and allows more efficient decisions to be made within the framework of a growing digital environment.El caso de estudio se encuentra centrado con la digitalización de la facultad de Administración, Finanzas e Informática de la Universidad Técnica de Babahoyo, que se desarrolla en el camino a un campus digital, inteligente y conectado. Se ubica de manifiesto con la necesidad de una modernización de la docencia y de la administración para adecuar una mejor eficiencia y, por lo tanto, ofrecer una accesibilidad y sostenibilidad a la facultad, y el estudio se centra en el análisis del uso con las tecnologías emergentes, tales como la automatización, la inteligencia artificial y el internet de las cosas, que permitirían gestionar mejor los recursos y mejorar la calidad de la educación. Este proyecto no intenta implementar de inmediato la transformación digital sino ofrecer una información importante y proponer líneas de actuación para futuros planes de mejora. De forma similar, se hace énfasis en la importancia de un análisis adecuado para hallar las oportunidades de mejora, sus potenciales beneficios y la peligrosidad que se pueden presentar. Se espera, también, una introducción de plataformas digitales que pueden mejorar procesos para la enseñanza e investigación de acuerdo con el ofrecimiento de recursos deseables y deseables para la realidad del contexto educativo actual. La idea central es avanzar hacia un modelo de campus interconectado, que impulse la innovación y permita tomar decisiones más eficientes en el marco de un entorno digital creciente
Atención al cliente en la Empresa Argutelcom en el cantón Caluma en el periodo 2023.
No full textThis study analyzes customer service at Argutelcom, a company located in Cantón Caluma, with the aim of evaluating its impact on service quality perception and customer satisfaction. Through surveys and interviews, various deficiencies in customer service were identified, such as lack of promptness in service, low staff empathy, and the absence of effective strategies for complaint and claim management. These factors have generated a negative perception among customers and have affected their loyalty to the company. The analysis of the results concluded that the lack of structured protocols and insufficient staff training are determining factors in the low quality of service. Additionally, the absence of an efficient mechanism to receive and manage customer feedback contributes to the perception that the company does not take customer needs into account nor seeks to improve its service. Based on these findings, several recommendations were proposed, including the implementation of a staff training plan, the development of strategies to improve empathy in customer service, and the creation of formal mechanisms to collect and analyze customer feedback. These measures can significantly contribute to optimizing user experience and improving customer loyalty, thus strengthening Argutelcom's competitiveness in the market.This study analyzes customer service at Argutelcom, a company located in Cantón Caluma, with the aim of evaluating its impact on service quality perception and customer satisfaction. Through surveys and interviews, various deficiencies in customer service were identified, such as lack of promptness in service, low staff empathy, and the absence of effective strategies for complaint and claim management. These factors have generated a negative perception among customers and have affected their loyalty to the company. The analysis of the results concluded that the lack of structured protocols and insufficient staff training are determining factors in the low quality of service. Additionally, the absence of an efficient mechanism to receive and manage customer feedback contributes to the perception that the company does not take customer needs into account nor seeks to improve its service. Based on these findings, several recommendations were proposed, including the implementation of a staff training plan, the development of strategies to improve empathy in customer service, and the creation of formal mechanisms to collect and analyze customer feedback. These measures can significantly contribute to optimizing user experience and improving customer loyalty, thus strengthening Argutelcom's competitiveness in the market.El presente estudio analiza la atención al cliente en la empresa Argutelcom, ubicada en el cantón Caluma, con el objetivo de evaluar su impacto en la percepción de la calidad del servicio y la satisfacción del cliente. A través de encuestas y entrevistas, se identificaron diversas deficiencias en la atención, tales como la falta de rapidez en el servicio, la escasa empatía del personal y la ausencia de estrategias efectivas para la gestión de quejas y reclamos. Estos factores han generado una percepción negativa en los clientes y han afectado su fidelización con la empresa. El análisis de los resultados permitió concluir que la falta de protocolos estructurados y la capacitación insuficiente del personal son factores determinantes en la baja calidad del servicio. Además, la ausencia de un mecanismo eficiente para recibir y gestionar la retroalimentación de los clientes contribuye a la percepción de que la empresa no toma en cuenta sus necesidades ni busca mejorar su atención. Con base en estos hallazgos, se plantearon diversas recomendaciones, entre ellas la implementación de un plan de capacitación para el personal, el desarrollo de estrategias para mejorar la empatía en la atención y la creación de mecanismos formales para recopilar y analizar la retroalimentación del cliente. Estas medidas pueden contribuir significativamente a optimizar la experiencia del usuario y mejorar la fidelización de los clientes, fortaleciendo así la competitividad de Argutelcom en el mercado