The journal of contemporary issues in business and government
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Dealer process efficiency, revenue generation and customer satisfaction utilizing gamification models: An empirical study- With special emphasis on Skoda Auto Volkswagen India Private Limited
Purpose: The purpose of the study is to investigate the interrelationship and the impact of Utilization, Customer Satisfaction and Revenue in company authorized service dealership and to examine the relationship between these factors and demographics.
Design/Methodology: For this research, a structured questionnaire survey is used to collect data from service managers and other dealership employees such as floor manager, customer relations manager, inventory manager. Analysis of data is done using a multivariate technique like relative importance index and factor analysis.
Findings: The most significant top five attributes/variable of the study are; interrelationship between the three key performance areas of automobile dealership i.e. Utilization, Customer Satisfaction and Revenue and how one KPA (key performance area) impacts the others. To establish an equilibrium between KPA’s to achieve profit maximization. Furthermore, the factor analysis produced 7 constructs such as; tangible, reliability, empathy, experience, courtesy & responsiveness feedback and productivity explained a variance of 65.5%.
Practical Implications- This research study will generally help the service managers to increase efficiency and profitability of the dealerships. It will contribute to improve the operational as well as the managerial perspective via a gamification-based approach.
Limitations: The study has been conducted on the data acquired from the service managers and training department of the dealerships and the company respectively and the findings may not be generalized for all the dealerships because of socio-economic and demographic differences. A key limitation of this study is the sampling frame. Some respondents do not share their dealership data for their data integrity purposes. The information provided by the respondents may not be considered accurate. The primary data collected is from Pune city. Future studies should replicate this study in different contexts
IMPACT OF COMPENSATION MANAGEMENT ON PERFORMANCE OF TECHIES IN IT COMPANIES
This research article aims to “To study the impact of compensation management attributes on performance of techies”. The paper applies data reduction using Exploratory Factor Analysis (EFA) on a sample of 274 respondents drawn from IT companies in the Bengaluru and condenses a set of 14 compensation management statements converted into a four attributes. The present study proposes a model of the impact of compensation management attributes on performance of techies. The present study proposes a model of the impact of compensation management attributes on performance of techies. The study found that pay, recognition, recreational facilities and awards are impacting significantly the performance of techies. Therefore, managers of IT companies should focus on the above factors to improve compensation. The study investigated the impact of compensation management attributes on performance of techies. Multiple linear regression analysis highlights that pay, recognition, recreational facilities and awards have significant impact on performance of techies
Leadership of Covid-19 in the Transaction of Vegetables at Kathmandu Valley in Nepal
The Covid-19 has affected the global community to a large extent and more precisely the consumable sector. The primary goal of this study is to determine how the Covid 19 pandemic has affected the sales and consumption of vegetables in the Kalimati Fruits and Vegetable Market in Kathmandu, Nepal. Also, it intends to determine how many kinds of green vegetables are supplied to residents of the Kathmandu Valley and what substitutions they have made in their kitchens to make up for the shortage. The study included 102 gate visitors to central fruit and vegetable market as respondents for data collection. The analysis revealed that during the hours of vegetable pick-up, only 20-40% of the whole regular supply is available, and vegetable prices have increased by 11-66%. Most of the locals replaced the green vegetables in their houses with locally preserved veggies instead of pulses, grains, dals, paneer, and dry beans. Moreover, majority of the respondents recommended preserving eatable veggies during bumper crop times for replenishment at times of crisis like Corona and even during periods of natural scarcity. The present study emphasizes on providing a learning towards sustaining in a crisis situation
“ATTITUDE TOWARDS PRINT MEDIA ADVERTISING”
The purpose of this study is to look at the relationship between people's beliefs about print advertising, their attitudes about print advertising, and their intentions to act on those beliefs. Attitude is also looked at in this study. It looks at how attitude affects the relationship between belief factors and consumers' intentions to act. The Four belief factors are Credibility,Informative ,Attitude ,Hedonic/ Pleasure and Informational Responses. The study finds that Credibility,Informative,Attitude ,Hedonic/ Pleasure and Informational Responses have positive influences on consumers’ attitude and behavioral intention.Consumers' behavioural intentions are positively influenced by their attitude, according to the findings.. The target population for this study was people who have experience in searching for exposure to print advertising before. The respondents were classified according to their age, gender,occupation.The questionnaires were distributed to the respondents through online survey and questionnaire tool, Google Form. Implication are also discussed
A Study on health issues related to the psychological impact of COVID
India had undergone “lockdown” since March 25, 2020. The pandemic has resulted in many psychological impacts in the form of reduced level of patience, acute depression, increased level of violence, loneliness and abnormal behavior with friends and peer groups, loss of zeal and vigor etc. The urban life of Kolkata is not exceptional from that and lots of changes are there in between normal and new normal. Our present study emphasizes traces of these changes in the overall urban lifestyle of Kolkata. Moreover, the study will help to analyze the outcome which might have brought any behavioral changes in individual or any other health issues in post COVID period along with the impact on family members, including children. An online survey was conducted through Google questionnaire and based on the online survey data tables are prepared after quantitative analysis. The economic lifestyle of urban people of Kolkata has resulted in accommodation of new habits and practices in between the time of normal and new normal
The impact of breastfeeding on health and the economy
This research deals with the impact of breastfeeding on health and the economy, by addressing the statement of the concept of breastfeeding, its definition, types and effects on the child and on breastfeeding as well, and the second element we have devoted to explaining what is meant by the impact of breastfeeding on the economy by addressing some details related to artificial breastfeeding through a statement of its definition and impact on the child as well as the impact of breastfeeding and artificial feeding on the economy.
We have reached a set of results, including: that breast milk is the ideal food for the baby, as it provides all the nutrients necessary for healthy growth, and economically, it saves money for the purchase of milk and a bottle of milk, as well as the expenses of treatment of various diseases that can affect the infant who is fed with formula
FINANCIAL INCLUSION FOR INCLUSIVE GROWTH WITH REFERENCE TO INDIA’S BUSINESS ENVIRONMENT
With 1.41 billion people, more than 900 million people spread around more than 6 lac villages. In the post liberalization period especially during 2003-04 to 2007-08, the Indian economy witnessed high growth. The major drivers of high growth have been LPG policies, improvement in economic and social infrastructure, IT industry, increasing entrepreneurship and many other factors that were transforming India into a major emerging economy. But this growth has been uneven and discrete. The progress in growth has not been uniform and the benefits of growth went to certain sections of the society and by passed marginalized and vulnerable sections of the society. This growth has been termed as jobless growth and has increased regional inequalities. Poor have become more poorer and the divide between urban and rural has increased. India is still the home of world's largest number of poor and under-nourished children. Indian Rural economy constitutes around 46 % of national income. The study highlights the profound changes experienced by India’s rural economy and employment This paper is an analytical effort in the area of financial inclusion and inclusive growth and also provides insight into India’s business context
THE IMPLEMENTATION OF CLOUD COMPUTING AS STRATEGIC TECHNOLOGY FOR SUSTAINABLE DEVELOPMENT USING REGRESSION ANALYSIS
As information technology has advanced, there has been a shift toward relying more and more on online cloud storage and computing services. There is no getting around the fact that recent times have seen a meteoric rise in interest in cloud computing. This technology is used by many different organisations as the central component of their information technology infrastructure. The use of cloud computing results in increased data processing efficiency across a variety of computer and storage systems that are available over the internet. The approaches have advanced as a direct result of the cutting-edge and forward-thinking computer procedures that are the foundation of the internet's core database and network architecture. In the 1990s, a new sort of cutting-edge computing known as grid computing came into being. 2005 saw the birth of two new computing paradigms: cloud computing and utility computing. Consolidating several virtual computing components into a single physical platform is one of the most distinguishing features of cloud computing services and infrastructure. These components include the central processing unit (CPU), the network, storage, and memory. A piece of software known as a hypervisor is responsible for isolating each virtual machine (VM) (used by Virtual box and VMware, for example). Using this strategy, one virtual disc or machine may be prevented from directly accessing the memory and programmes of another inside the same environment. This can be accomplished by using a firewall. Through the use of hardware abstraction, it is feasible to conceal the complexity of operating physical computer systems, while at the same time efficiently boosting the systems' processing capacity. Utilizing virtualization technology in the cloud comes with a number of benefits, including scalability and the capacity to support many tenants (one software programme serving many users at once). These properties are essential to cloud computing because they make sharing and pooling resources possible. Sharing and pooling resources provides a number of benefits, some of which include increased business value, more flexibility, and cost savings.
When it comes to the process of moving assets from cloud providers to cloud virtualization users, provisioning is an extremely important step. In order to fulfil the requirements of its clientele, the cloud service provider must create an acceptable number of virtual machines and make available sufficient amounts of resources. This may be accomplished by any one of the following three methods: advanced provisioning, dynamic provisioning, or user self-provisioning. The mechanism by which cloud services and resources are made available, known as dynamic provisioning, faces a number of challenges. These challenges include the correct configuration of virtual machines (VMs) and technological constraints such as disc space, processing power, memory, and network throughput. It's possible that the scalability of virtual machines, the setup of cloud systems, and other aspects of virtualization's deployment might provide some difficulties
IMPACT OF WORK-LIFE BALANCE ON WOMEN EMPLOYEE COMMITMENT IN EDUCATION SECTOR
This research article aims to “To study the impact of work life balance attributes on employee commitment in education sector”. The paper applies data reduction using Exploratory Factor Analysis (EFA) on a sample of 480 respondents drawn from educational institutions in the Bengaluru and condenses a set of 16 work life balance statement converted into a five attributes. The present study proposes a model of the impact of work life balance attributes on employee commitment in education sector. The study found that working environment, decision making power, personal role, work support and conflict with colleagues are impacting significantly the employee commitment in education sector. Therefore, educational institutions HR managers should focus on the above factors to enrich employee commitment. The study investigated the impact of work life balance attributes on employee commitment in education sector. Multiple linear regression analysis highlights that working environment, decision making power, personal role, work support and conflict with colleagues have significant impact on employee commitment in education sector
The Distributed Ledger Technology : A Futuristic Accounting
The future of accounting profession, the Automation in accounting, the emphasis on professional development in technology and soft skills, the workplace flexibility & the accounting firms start hiring for roles that have not been typical. (Future of Jobs Report ,2018). The technology-based accounting practices, allows for a distributed database that holds a growing number of records. The objectives of this study are to explorer the future of accounting practices, understand the blockchain technology and its working in accounting practices and identify the opportunities and challenges of the distributed ledger practices. For the completion of research work secondary data is used