Rumah Jurnal Institut Pesantren KH. Abdul Chalim
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The Influence of Customer Perceived Restaurant Innovativeness (CPRI) of Meatball Restaurants on Brand Love and Brand Loyalty
Get PDFThe highly competitive landscape among food and beverage entrepreneurs in Indonesia compels brands to compete aggressively to attract and retain customers. Innovations in service are crucial to capturing consumer interest and maintaining their loyalty. Investigating whether innovations appeal to consumers in restaurants, particularly in the context of bakso (meatball), a local Indonesian dish, is thus imperative. This study aims to explore and analyze the influence of Customer Perceived Restaurant Innovativeness (CPRI) encompassing menu innovativeness, technology-based service innovativeness, experiential innovativeness, and promotional innovativeness on brand love and brand loyalty. A sample of 209 respondents, who have visited bakso establishments at least twice in the past three months, participated in the research. Respondents' responses underwent reliability and validity testing through Confirmatory Factor Analysis (CFA). Hypotheses were tested using Structural Equation Modeling (SEM) and Multi-group SEM with Mplus. Results indicate that the Stimulus-Organism-Response (S-O-R) theory contributes to enhancing both brand love and brand loyalty. The dimensions of CPRI technology-based service innovativeness, experiential innovativeness, and promotional innovativeness positively influence brand love and brand loyalty. This research is expected to assist managers in designing effective strategies to innovate within bakso restaurants and beyond
Indonesian Halal Product Certification Realization Strategy by the Halal Product Guarantee Organizing Agency (BPJPH)
Get PDFThe Halal Product Guarantee Organizing Agency (BPJPH) is implementing the mandate of the Ministry of Religion of the Republic of Indonesia which is targeting 10 million halal-certified products by October 2024 to make Indonesia the world's halal center. BPJPH has implemented various strategies to realize this target. Through this qualitative research, it was found that by early 2024 it had been realized that 4,591,573 products are halal certified. The strategy that best shows its optimality in achieving this realization is the existence of a self-declared halal certification registration route, the SiHalal application, and the Sehati program. With the success of the strategy and realization of halal certification, BPJPH won two awards from prestigious events in the field of Information Technology in the form of the TOP Digital Award 2023
The Influence of Profitability, Dividend Policy, and Debt Policy on Firm Value in State-Owned Banks Listed on the Indonesia Stock Exchange for the Period 2014-2023
Get PDFThis study is expected to provide a clear picture of factors influencing firm value such as profitability, dividend policy, and debt policy in State-Owned Enterprises (BUMN) companies in the banking sector listed on the Indonesia Stock Exchange (IDX) in 2014-2023. This study examines the effect of profitability, dividend policy, and debt policy on firm value. Data analysis used in the study included descriptive statistics, classical assumption tests, multiple regression analysis, and hypothesis testing. The significance level used in the research is 5%. The study results are that profitability and dividend policy have a significant effect on firm value, while debt policy does not affect firm value. Profitability, dividend policy, and debt policy together affect firm value
Analyzing Generation Z's Preferences and Behavior Patterns Toward Stationery Products: A Case Study of Shop B in Kabanjahe, North Sumatra
No full textThis study examines Generation Z consumers' preferences and behavior patterns regarding stationery products, explicitly focusing on Shop B in Kabanjahe, North Sumatra. This research uses a quantitative research methodology to analyze the factors influencing purchase intentions among Generation Z consumers. Using a structured questionnaire and employing statistical techniques such as multiple linear regression, this research aims to provide insights into how preferences, behavioral control, the self-assurance regarding their ability to perform a particular behavior or action impact the purchasing decisions of this demographic. The findings will contribute to developing targeted marketing strategies to enhance customer engagement and loyalty
The Effect of Product Quality, Competence, and Facilities on Customer Satisfaction: A Study at LS Studio Music Recording Bandung
Get PDFThis study aims to determine how much influence product quality, competence, and facilities have on customer satisfaction at LS Studio Musik Bandung. The data source in this study uses primary sources, namely by distributing questionnaires via Google forms filled out by 116 respondents from LS Studio customers. All data processing and analysis are carried out using the Smart PLS application. The results of the study concluded based on the R square results of 0.841 which means that product quality, competence and facilities have an influence on customer satisfaction of 84.1% and the remaining 15.9% is influenced by other factors not studied, then based on the F square results it was found that the results of facilities on customer satisfaction have the largest effect size compared to product quality and technician competence with a value of 0.369> 0.35 and the results of the hypothesis test obtained the product quality variable has a t statistic value of 2.631> 1.96 with a p-value of 0.009 <0.05, it can be concluded partially that the product quality variable has a significant influence on customer satisfaction, the competence variable has a t statistic value of 2.584> 1.96 with a p-value of 0.010 <0.05, it can be concluded partially that the competence variable has a significant influence on customer satisfaction and the facility variable has a t statistic value of 5.006> 1.96 with a p-value of 0.000 <0.05, it can be concluded partially The facility variable has a significant influence on customer satisfaction
The Effect of Selfish Ethics, Altruist Ethics, and Morality on Taxpayer Compliance with Trust as a Moderating Variable
Get PDFThis study aims to examine egoistic ethics, altruistic ethics, and morality in explaining taxpayer compliance. This study also tests the effect of trust as a moderating variable. By using the Slippery Slope Theory and the Theory of Planned Behavior, this study aims to empirically prove the taxpayer compliance model. This study is quantitative with a survey approach to individual taxpayers. The population is individual taxpayers registered at the Pratama Tax Office, with a sample of 143 respondents. The results of the hypothesis test show that empirically, egoistic ethics has a negative effect on taxpayer compliance, while morality does not have a significant effect. In addition, the effect of trust as a moderating variable can strengthen the effect of altruistic ethics on taxpayer compliance and can also weaken the effect of egoistic ethics on taxpayer compliance
The Influence of Implementation of Corporate Social Responsibility, Profitability on Financial Performance with Company Size as a Moderating Variable in Indonesian Pharmacy Industry Companies Listed on the Indonesia Stock Exchange in 2018-2022
No full textThis research is a quantitative study that aims to understand how the implementation of Corporate Social Responsibility, and profitability affects financial performance with company size as a moderating variable in pharmaceutical industry companies listed on the Indonesia Stock Exchange in 2018-2022. The number of samples in this study was 8 pharmaceutical companies using the purposive sampling method with secondary data obtained from the company's annual report using the SEM-PLS analysis tool with the SmartPLS program. The results of the hypothesis analysis show that CSR has a positive and significant effect on financial performance as well as Profitability has a positive and significant effect on financial performance. Company size strengthens the relationship between CSR and financial performance but is not significant. Company size weakens the relationship between profitability and financial performance but is not significant
Exploring the Relationship Between Brand Awareness, Brand Trust, and Brand Credibility Towards Floraison Customer Loyalty Through Consumer Satisfaction as an Intervening Variable
Get PDFTejakula Lestari Jaya, the manufacturer of Floraison products, is located in Buleleng, Bali, where this study was conducted. The results show that brand awareness, brand trust, and brand credibility have a positive and significant impact on customer satisfaction and customer loyalty. Consumer satisfaction also acts as a significant mediator of brand awareness, brand trust, and brand credibility on customer loyalty. The purpose of this study was to determine how brand knowledge, brand trust, and brand credibility affect customer satisfaction, as well as customer loyalty to Floraison's skincare and body care products. With an average value of brand recognition indicators of 4.24 and company characteristics of 4.15, customers indicate that Floraison products are of high quality, which contributes to loyalty. Therefore, increasing brand awareness and brand trust is very important for companies to maintain
Determinants of Fraud Tendency With Internal Control System (SPI) as a Moderating Variable (Study of Savings and Loan Cooperatives in Sikka District)
Get PDFThis study aims to test the effect of fraud diamond theory on fraud tendencies with internal control systems as moderating variables. This study uses 135 sample data taken using a purposive method based on criteria. The research method used is quantitative with a survey approach. The data used in this study is a questionnaire. Data analysis using Moderated Regression Analysis. The study's results indicate that rationalization and capability positively affect fraud tendencies and internal control systems moderate the effect of capability on fraud tendencies. The results also show that pressure and opportunity do not affect fraud tendencies while internal control systems do not moderate the effect of pressure, opportunity, and rationalization on fraud tendencies. Based on the results of the study, savings and loan cooperatives in Sikka Regency do not provide pressure but provide motivation and compensation to meet every need and improve the internal control system
The Effect of Credit Risk and Bank Size on Bank Profitability in Indonesia Before and During the Covid-19 Pandemic
Get PDFCompetency is a person's characteristic that can directly impact a person's performance in carrying out work or tasks on the basis of skills, knowledge and attitudes that show the employee's professionalism so that they have a competitive advantage in a particular job, with skilled behavior, competitive work and a good attitude. This research aims to further explore the influence of competency and work discipline on employee performance through motivation of company employees operating in the forward manufacturing sector located in jakarta. In this research, 137 respondents were obtained who were employees of companies operating in the forward manufacturing sector by distributing online questionnaires. Respondents for this research were selected using a purposive sampling method. This research is quantitative research using the Structural Equation Model (SEM) method, while data analysis and processing uses SMART-PLS software. The research results show that competency has an influence on work motivation, work discipline has a positive influence on motivation, motivation has a positive influence on employee performance, competency has no influence on employee performance and work discipline has an influence on employee performance. The managerial implication of the research for organizations is to contribute to improving employee performance by providing motivation and applying discipline in order to improve their ability to work