Ilomata International Journal of Management
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Organizational Performance in Higher Education: How Transformational Leadership and Innovation Policy Influence
Full text linkThe purpose of this research is to see the effect of transformational leadership and innovation policy on organizational performance. This research is a combine between quantitative method and an associative approach. The research instrument is a questionnaire given to 40 samples. Data analysis techniques using multiple linear analysis with the help of SPSS applications. The normality test used is the Kolmogorov-Smirnov test with a significance value of 0.20. The results of the linearity test between Transformational Leadership (X1) on Organizational Performance (Y) with an F-count value of 18.83, in other words it can be concluded that there is a linear relationship between Transformational Leadership (X1) on Organizational Performance (Y). Furthermore, it is concluded that there is a linear relationship between Innovation Policy (X2) on Organizational Performance (Y) with an F-count value of 11.20. Then the multicollinearity value is obtained from the count of 4.630 and 3.443, in other words it can be concluded that there is no between the independent variables, namely Transformational Leadership (X1) with Innovation Policy (X2) in relation to the dependent variable Organizational Performance (Y). The results showed that there is a positive influence of transformational leadership and innovation policy on organizational performance. This research suggests developing programs that support innovation policies and improving transformational leadership in organizations to strengthen overall performance. In addition, other recommendations include the implementation of training programs for leaders to hone their transformational leadership skills, as well as the development of more effective innovation policies to create a work environment that encourages creativity and adaptability
Supporting Local Beauty: Analyzing the Motivations Behind Consumer Purchase Intention in the Skincare Industry
Full text linkThis study explores consumer purchase intentions for Somethinc, a leading Indonesian skincare brand, examining factors like influencers, product quality, customer reviews, viral marketing, and pricing in the competitive skincare market. It addresses the challenge of understanding consumer interest in local brands amid global competition, with a focus on the moderating role of service quality. A quantitative approach was employed using survey data collected from 428 Somethinc Instagram followers through online questionnaires. The questionnaire included validated scales measuring influencer impact, product quality, customer reviews, viral marketing, pricing, service quality, and purchase intention. The data were analyzed using Structural Equation Modeling (SEM) with PLS to assess the relationships among variables and test the moderating effect of service quality. The findings show that influencers, product quality, customer reviews, viral marketing, and pricing positively impact purchase intention, while service quality does not significantly moderate the relationship between product quality and purchase intention. The study highlights the importance of credible influencers, appealing packaging, positive reviews, viral marketing, and competitive pricing in driving consumer interest in local skincare products
Academic Dishonesty and Whistleblowing Intentions Among Economics Students
Full text linkThis study examines economics students' perceptions of academic dishonesty and their willingness to engage in whistleblowing within higher education institutions. Academic dishonesty remains a persistent issue in universities, potentially undermining students' ethical development and professional integrity. While prior research has extensively explored the prevalence and causes of academic dishonesty, limited attention has been given to students' reluctance to report such misconduct. This study employs a descriptive quantitative approach and collects data from 160 economics students in Central Java and the Special Region of Yogyakarta (DIY) using purposive sampling. The findings indicate that the majority of students have engaged in various forms of academic dishonesty, including cheating, plagiarism, using unauthorized resources, and paying others to complete assignments. Despite recognizing the ethical implications, students demonstrate low willingness to report dishonest behavior. Key barriers include institutional shortcomings, such as the absence of a clear whistleblowing mechanism, lack of protection for whistleblowers, and fear of retaliation or social ostracism. The study emphasizes the need for a structured and confidential whistleblowing system to foster academic integrity. Universities should implement secure reporting channels, strengthen ethical education, and cultivate an institutional culture that supports honesty and accountability. By addressing these challenges, higher education institutions can enhance students' ethical awareness and commitment to academic integrity, ultimately improving the quality of education
Determinants of Product Quality on Customer Loyalty through Repurchase Intention and Customer Satisfaction at Kopi Kenangan
Full text linkThe Target of this academic inquiry is to identify how the linkage between product quality and customer loyalty by considering the mediating roles of repurchase intention and customer satisfaction among customers of Kopi Kenangan in Bekasi City where the challenges currently faced are tight competition in the retail coffee industry, product quality as the main differentiator and changes in consumer behavior post-pandemic. This research uses a quantitative approach with the Structural Equation Modeling (SEM) method based on Partial Least Square (PLS) and data was collected through structured questionnaires. The sample in this academic inquiry consisted of 250 respondents selected using purposive sampling, specifically consumers who had made purchases more than once. The study found that product quality showed a statistically significant impact on repurchase intention is 0.805 (positive), customer satisfaction is 0.430 (positive), and customer loyalty is 0.453 (positive),. Moreover, repurchase intention and customer satisfaction were proven to act as mediating variables in the linkage between product quality and customer loyalty. These findings reinforce the importance of improving product quality as a strategic move to build customer satisfaction and customer loyalty in the coffee shop industry. This study strengthens the theory that repurchase intention and customer satisfaction are not only dependent variables between them, but also mutually reinforce the effect of product quality on customer loyalty and focus on local brands conducted in Bekasi City
Determinants of Hotel Operators’ Decisions to Adopt SNI CHSE Certification in Post-Pandemic Indonesia
Full text linkThe COVID-19 pandemic has had a significant impact on the tourism and hospitality sectors, prompting the need for standardized health and safety protocols to restore public trust. In response, the Indonesian government introduced the SNI CHSE (Cleanliness, Health, Safety, and Environment) certification, which was initially provided free of charge during the pandemic. However, in the post-pandemic period, the certification transitioned into a paid program, creating new challenges for adoption among hotel business operators. This study aims to analyze the influence of certification product, certification cost, and promotion on hotel operators’ decisions to pursue SNI CHSE certification. Employing a quantitative approach through a survey method, data were collected from 100 hotel business actors affiliated with the Indonesian Hotel and Restaurant Association and analyzed using SEM-PLS. The findings reveal that all three factors product, cost, and promotion significantly influence the decision to undertake certification. These results provide strategic implications for policymakers and tourism industry stakeholders in strengthening sustainable tourism recovery through broader CHSE certification implementation, as well as practical implications for designing more effective certification schemes, pricing strategies, and targeted promotional efforts
Management of Company-Owned Assets in the Regional Government-Owned Enterprise of DKI Jakarta Province
Full text linkThe management of regional assets is critical for promoting good governance and accurate financial reporting, as outlined in Minister of Home Affairs Regulation Number 19 of 2016. Despite this, Perumda Pembangunan Sarana Jaya faces significant challenges in asset management, including discrepancies in data recording, inadequate human resources, and a lack of proper documentation for asset movements. These issues hinder the transparency and accountability necessary for effective governance. This is a descriptive qualitative research. Data is collected through primary sources, such as interviews with key personnel involved in asset management, and secondary sources, including document analysis of asset management procedures. The asset management at Perumda Pembangunan Sarana Jaya faces significant challenges due to manual bookkeeping, inconsistent asset classification and coding, and the absence of standardized procedures. Inventory management is also ineffective, with outdated regulations and uncoordinated data between divisions. To address these issues, it is recommended that the company improves coordination, establishes standardized asset categorization and coding systems, and implements a modern, technology-based information system for more efficient asset tracking and reporting. Additionally, data reconciliation between divisions and consistent monitoring by leadership are crucial for accurate and transparent asset management
Strategy to Increase the Procurement Governance Index Value on E-Purchasing Indicators
Full text linkThis study aims to identify the causes of the Procurement Governance Index (ITKP) value, especially in the e-purchasing indicator, which is still 0 and how to develop a strategy to increase the ITKP value for the e-purchasing indicator within the Ministry of Health. The method used is a qualitative method by conducting interviews and also reviewing documents. The results of the study found that there are factors that cause the ITKP value for the e-purchasing indicator to be 0, including procedural factors that have not been carried out to completion, human resource factors that still have difficulty in dividing the time to complete administrative work on the system, method factors that circulars and socialization have been made ineffective, and external factors, namely bar/service providers who also have a hand in completing the e-purchasing package. The recommended strategy for problem solving is to provide socialization and technical guidance on the flow of the e-purchasing implementation process by a special work team, in addition, applications/monitoring tools can be created to help monitor the implementation of the e-purchasing package, recalculate the workload to ensure the quality of administrative completion work on the system, and conduct socialization to PPK/PP to add clauses to the contract related to the provider's obligation to complete administrative obligations on the electronic catalog system
Public Service Quality, Employee Ambidexterity, Women Leadership and Public Management of Government Organization
Full text linkThis study aims to describe the influence of public service quality, employee ambidexterity, and women leadership on public management of Bukittinggi City Government. This study used a comparative quantitative method. The location of the study was in the Bukittinggi City Government environment. The sample of this study was the leadership ranks, namely from echelon II. B to echelon IV. B totaling 209 people. The research instrument was a questionnaire. Data collection was carried out by distributing Google form questionnaires via WAg. The data analysis technique used the T-test. The conclusion of this study is that there is a significant influence of employee ambidexterity toward public management, women leadership toward public management, public service quality with employee ambidexterity, and public service quality toward women leadership. The limitations of this study lie in the research method that only used a quantitative approach, in addition, the research location is only limited to the Bukittinggi City Government environment. Recommendations for further research are to use mixed-method research methods, add contextual variables, and compare with international contexts
The Impact of Agricultural Modernization on Human Resource Regeneration in Cianjur Regency: The Role of Youth Interest as a Mediating Variable
Full text linkAgriculture in Indonesia faces a human resource regeneration crisis as fewer young people enter the sector. This study examines how agricultural modernization can attract the younger generation back to agriculture and how youth interest functions as a mediating factor in accelerating this regeneration process. The research method used is a quantitative approach with a survey design. The sample consists of 50 farmers and agricultural workers, divided into two groups: those who have adopted modern agricultural technology and those using traditional techniques. The results show that agricultural modernization has a significant positive impact on human resource (HR) regeneration, with the interest of the younger generation acting as a mediator that strengthens this relationshi
Analysis Of The Digital Marketing Strategy Of Healthy Juice In Ulul Ilmi Msmes Using NVIVO
Full text linkThis study aims to evaluate the digital marketing strategy for Healthy Juice products in Ulul Ilmi MSMEs with a SWOT analysis method supported by NVivo software. The data used in this study was obtained from primary sources, namely the interviews and observations of Ulul Ilmi MSME owners, and secondary data from the results of the collection of media articles related to this research. Using NVivo facilitates secondary data analysis in media articles relevant to digital marketing topics, allowing for more in-depth identification of patterns and themes—data analysis techniques to identify data and digital marketing strategies using the SWOT Matrix. The findings from this research analysis indicate that Ulul Ilmi MSMEs have the main strengths in product quality and the ability to innovate, which can be used to expand market reach through digital strategies. Significant opportunities are found in the increasing health trends among the public and the ease of access to marketing through digital platforms. However, this research also reveals weaknesses in mastery of digital technology and the threat of increasingly fierce competition. By utilizing NVivo, this study successfully identified digital marketing strategies that MSMEs can implement to optimize market potential and strengthen competitiveness