Ilomata International Journal of Management
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Effect of Financial Report Quality and ESG Disclosure on Investment Efficiency in Non-Financial Companies on the Indonesia Stock Exchange 2018-2023
Full text linkThis study examines the impact of financial reporting quality and Environmental, Social, and Governance (ESG) disclosure on investment efficiency in non-financial firms listed on the Indonesia Stock Exchange (IDX) from 2018 to 2023. Investment efficiency, defined as a firm’s ability to allocate capital to projects with positive Net Present Value (NPV), is increasingly important in Indonesia’s competitive and dynamic market. Despite growing interest, empirical evidence on the joint effects of financial reporting quality and ESG disclosure on investment efficiency remains limited, especially in emerging markets. This research investigates whether transparent financial reporting enhances investment efficiency and whether ESG disclosure constrains it. Using a quantitative method, 56 IDX-listed non-financial firms with consistent annual financial statements and Bloomberg ESG scores were selected via purposive sampling, yielding 336 firm-year observations. Investment efficiency was measured using residuals from the (Biddle et al., 2009) model, financial reporting quality through a modified accrual model, and ESG disclosure via Bloomberg ESG composite scores. Panel regression with bootstrapped standard errors (1,000 replications) was applied for data analysis. The results indicate that financial reporting quality positively affects investment efficiency (p < 0.05), while ESG disclosure negatively affects it (p = 0.05). These findings suggest that high-quality financial reporting improves capital allocation by reducing information asymmetry, whereas excessive or symbolic ESG practices may hinder efficiency if misaligned with strategic objectives. This study contributes to the literature by integrating financial reporting and ESG considerations within a single empirical framework in Southeast Asia, providing insights specific to the Indonesian context
Empowering Women Leading the Green Tourism Revolution in Balikpapan
Full text linkThis paper explores the position of women in the leading green tourism initiatives in Balikpapan, Indonesia, an eco-tourism hot spot confronting rigorous environmental issues and possibilities in sustainable development. The research examines the unique roles and difficulties in green tourism, focusing on their impact on environmental stewardship and community-driven sustainable practices. The main research question is How are women involved in and what barriers do they face towards sustainable tourism in Balikpapan? This research is novel in showcasing the singular power of women in a male-dominated industry and a call for gender-inclusive tourism development policies, a philosophy yet to be treated in the existing literature. Based on the qualitative case study method, this research was based on qualitative interviews conducted with five essential government, environment, and tourism informants’ sectors. Research shows that women are deeply involved in doing business sustainably to promote sustainable tourism, where cultural practices and traditional knowledge face ongoing cultural barriers and limited access to resources. Conclusions highlight the importance of gender-specific support, listing conducting initiatives to accommodate women, such as dedicated training in this field. The study demonstrates that helping how can women's leadership in green tourism promote sustainability development in Balikpapan as a model for other regions
Analysis of the Effectiveness of Using Instagram as a Promotional Media for Hagu Coffee & Space
Full text linkInstagram is the most widely used social media in indonesia, however, its existence is still doubted in terms of the effectiveness of a company's product marketing. The purpose of this study is to analyze the characteristics of Hagu Coffee & Space followers; analyze the level of effectiveness of using Instagram social media as a promotional media; and analyze the relationship between the characteristics of Hagu Coffee & Space followers and the level of effectiveness of using Instagram social media as a promotional media. This study uses primary data obtained through interviews and questionnaires, while secondary data is obtained from literature studies. Data analysis consists of descriptive analysis, validity test, reliability, correlation and chi square with SPSS 25 analysis tool. The promotion carried out by Hagu Coffee & Space is quite effective especially on attention and interest, but respondents do not search and immediately take action by coming directly to Hagu Coffee & Space until finally sharing information. The Bundling Ramadhan & Iftar promotion is more popular than the Fit You! promo, with visual design and promo relevance being crucial factors in attraction
Examining the Impact of Product, Price, and Service Priorities on Customer Satisfaction in Digital Journal Publishing: An AHP and Pearson Correlation Approach
Full text linkThe digital transformation of the scientific publishing industry has reshaped customer expectations regarding service quality, pricing, and product innovation. Yet, limited empirical insights exist into how these dimensions collectively shape customer satisfaction within digital publishing environments. This study identifies and prioritizes the key factors driving customer satisfaction in digital scientific journal publishing at PT Penerbit Ilmiah Indonesia. A quantitative design integrating the Analytical Hierarchy Process (AHP) and Pearson correlation analysis was employed to evaluate the priorities and interrelationships among product, price, and service quality dimensions. Data were obtained from 106 Open Journal Systems (OJS) users through an online survey encompassing 12 evaluation sub-criteria. The AHP results revealed interface design (0.1986), system reliability (0.1544), and review process speed (0.1201) as top priorities. Pearson correlation results demonstrated that price showed the strongest association with satisfaction (r = 0.846, p < 0.001), followed by service quality (r = 0.814) and product quality (r = 0.715). These findings underscore the strategic need to enhance platform usability and ensure pricing transparency to foster user satisfaction and loyalty. The study contributes to advancing data-driven service optimization frameworks and provides actionable insights for publishers to refine customer-centric digital marketing strategies
A Research Map of Technology-Based Digital e-CRM: A Bibliometric Analysis to Identify Innovations and Future Trends
Full text linkThis research investigates the progression of technology-driven digital e-CRM systems, focusing on three primary goals: uncovering research patterns, assessing the impact of technological advancements on e-CRM growth, and identifying future research prospects. The study also seeks to confirm hypotheses regarding the increasing emphasis on technology in e-CRM, the transformative effects of merging e-CRM with e-commerce and digital marketing, and emerging opportunities in analytics, and data security. A bibliometric examination of Scopus-indexed publications was performed using vosviewer application. The datasets were refined through three queries related to e-CRM concepts, technological innovations, and customer outcomes, resulting in 623, 60, and 14 documents, respectively. The results unveil significant trends, including the incorporation of Big Data and predictive analytics for data-informed decision-making, the implementation of AI and machine learning for customization and automation, the integration of social media into CRM strategies to boost engagement, the synergy between e-CRM, e-commerce, and digital marketing for omnichannel experiences, and the shift towards scalable cloud-based CRM systems. These findings validate the hypotheses, underscoring the crucial role of technological progress in reshaping e-CRM and enhancing customer experiences. Future research opportunities encompass advancing sentiment analysis for social media, harnessing IoT for real-time engagement, and tackling data privacy challenges to foster trust. Although limited to bibliometric methods and Scopus data, this study contributes to the existing literature by mapping e-CRM research trends, offering practical insights for professionals, and suggesting future directions aligned with emerging technologies and global challenges, thus emphasizing the strategic importance of aligning e-CRM innovation with evolving consumer needs
Optimizing Green Investment and CSR to Enhance Palm Oil Firm Performance in Indonesia: The Role of Financial Slack as a Moderating Factor
Full text linkThis study explores how green investment (GI) and corporate social responsibility (CSR) influence the performance of palm oil companies in Indonesia, with financial slack examined as a moderating factor. The research is motivated by the urgent need to address greenhouse gas emissions resulting from land conversion in palm oil plantations and the limited empirical studies focused on the agribusiness sector, particularly palm oil. Using a quantitative approach, the study analyzes data from eight palm oil sub-sector firms listed on the Indonesia Stock Exchange (IDX) from 2021 to 2023, generating 24 firm-year observations. Data were obtained from annual and sustainability reports, and analyzed using structural equation modeling with Partial Least Squares (SEM-PLS) via Warp-PLS 8.0. The results reveal that green investment has a significant negative impact on firm performance, while corporate social responsibility exerts a positive effect. Financial slack does not moderate the relationship between GI and performance but weakens the positive influence of CSR on performance. These findings suggest that the effectiveness of GI and CSR strategies in enhancing firm performance is contingent upon the firm’s financial condition. Moreover, in capital-intensive industries like palm oil, financial slack may complicate the intended benefits of CSR. The study’s limitations, particularly the small sample size and focus on listed companies, highlight the need for broader future research
Unlocking Gen Z Potential in Creative Industries: The Roles of Agile Leadership, Multifaceted Cooperation, Work Life Integration, and Mental Health
Full text linkThis study introduces a novel integrative model that explains how agile leadership, multifaceted cooperation, and mental health support work together to sustain high performance among Generation Z employees in Indonesia’s digital creative agencies. As creative industry workplaces confront the challenge of engaging and retaining Gen Z talent, the findings show that flexible leadership and strong team collaboration not only improve performance to build resilient, high-performing teams in an era defined by change and generational transition. but also support the integration of personal and professional life for young workers. Importantly, mental health support amplifies the positive effects of agile leadership, highlighting the value of fostering psychologically supportive and adaptive work environments. By clarifying these relationships, the study offers actionable insights for creative agencies seeking
Understanding the Drivers of Responsible Consumption: A Conceptual Framework
Full text linkOver the years, population explosion and subsequent ever-increasing demand have led to natural resource depletion, wreaking havoc that has left its mark on the environment and threatening human lives. SDG12 aims to achieve responsible consumption that can sustain livelihoods for the present and future generations. However, the notion of responsible consumption is vaguely addressed in existing literature. Understanding the idea of consuming responsibly and its distinct nature as an element of sustainable consumption is important. This study focuses on analysing responsible consumption in the organic food sector and the drivers that motivate it. The study conducts a Bibliometric analysis using the Dimensions.AI database to identify relevant concepts related to responsible consumption and utilises them as a construct for developing a conceptual framework. The study finds that ethical and green consumption are important dimensions of responsible consumption. The study also underscores the role of ethical values in creating green purchase intent and how this intent mediates between value and consumption. Since consumption is a crucial element of human lives, its moderation is important for the success of SDG12 and all other sustainable goals. Environmental awareness and values within oneself contribute to developing purchase intent. During marketing a product, if ethical elements are considered, it may help bridge the intent–behaviour gap
Shipping Income Tariff Model Using System Dynamics Method
Full text linkThe Bandung City Hub Branch expedition service company is currently facing a decrease in the number of shipments and weight of goods sent for the Jakarta - Bandung shipping route, which automatically affects the income received. This decline phenomenon can undoubtedly impact the company's financial condition and profitability. This study aims to create and simulate tariff scenarios with a system dynamics model. The scenarios created are adjusted to existing conditions and scenarios based on consumer demand. The results of the existing scenario obtained an average amount of income in the ten iterations of the existing model output of Rp 293,789,065.095 with an average profit of Rp 77,397,734.026. In the scenario based on consumer demand, the average amount of income in the ten iterations of the first scenario model output was Rp 277,636,482.287, with an average profit of Rp 61,245,151.218. These results show that the existing model conditions are still better at providing income, so the company can still use them. This model allows companies to understand the interactions of various elements of the company's business because it models cause-and-effect relationships, and companies can analyze factors such as cash flow, costs, and revenues that influence each other and help companies make long-term decisions
Young Talent Ecopreneurship Awareness Model: Personal Character, Digital Skills, and Universities Shaping Ecopreneurial Intention
No full textThe urgency of this research lies in the importance of preparing young talents to become agents of change in supporting sustainable development. In the future demographic bonus period, the involvement of students as young talents in a sustainable economy and environmentally based innovation is the key to a sustainable future. The aim of this research is to identify the factors that shape students' intentions to become ecopreneurs, as well as to evaluate the role of personal character, digital skills, and higher education institutions in shaping these intentions. This research uses mixed-methods approach, the research stages include: literature study, qualitative data collection, quantitative data collection, data analysis, data integration and interpretation, data presentation, and drawing conclusions. The research results show that the role of personal character and digital skills have a positive and significant influence, but higher education institutions have a positive and insignificant influence in shaping students' ecopreneurship intentions. The research implications provide guidance for stakeholders to develop a green entrepreneurial ecosystem to support the regeneration of young entrepreneurial talents and the development of green talents. In addition, this research provides a theoretical contribution with a better understanding of the factors that shape students' awareness of their intention to become ecopreneurs through the role of personal character, digital skills, and higher education institutions