Ilomata International Journal of Management
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Exploring Accountability and Transparency in Government Agency Management: A Literature Review
Get PDFPublic bureaucratic practices are frequently criticized for being impolite, unfriendly, discriminatory, and for having service systems that are non-transparent, complicated, and do not guarantee certainty in terms of time and costs. These issues arise from a lack of transparency and accountability in public service implementation. Transparency involves the freedom to access information, while accountability ensures that activities are carried out responsibly and answerable to the public. This research explores the relationship between accountability and transparency in government agency management through a literature review. The study analyzes 30 journals from state and private universities, published between 2018 and 2023, to understand their impact on government performance. Data was collected from Google Scholar using the keywords "accountability and transparency." Strict criteria and limitations were applied to ensure the relevance and suitability of the data for this research. The findings emphasize the importance of accountability and transparency in improving the performance of government entities at various levels, including regional, city, and village governments, as well as organizations. These concepts are crucial for addressing issues related to performance, finance, and budget management. The study highlights the need for further research to explore these relationships in depth and to develop frameworks for better public service delivery. By integrating accountability and transparency into government operations, public trust can be restored, and the efficiency and effectiveness of public services can be significantly enhanced. This literature review serves as a reference for future studies and practical applications aimed at improving the management and performance of government agencies and organizations
Marketing Promotion Strategy Planning "Café Pondok Miso Khas Riau" Through Instagram
Get PDFThis study examines the promotional strategy planning for Café Pondok Miso Khas Riau through Instagram, aiming to boost consumer awareness. The topic is interesting due to the café's unique offering of traditional Miso from Riau, Indonesia, and the growing importance of social media in modern marketing. The primary problem addressed is the café's lack of brand recognition and ineffective use of social media for promotion, leading to the research question: How can Instagram be utilized to enhance the café's marketing strategy? The novelty lies in focusing on Instagram as the primary promotional tool, an approach not extensively explored for this café type. The research utilizes the SOSTAC model, involving a thorough situation analysis, setting specific objectives, and formulating strategic tactics to boost the café's online presence. Empirical findings suggest that a well-structured Instagram campaign can significantly enhance brand visibility and customer interaction. The conclusion suggests that implementing this strategy can enhance brand awareness and attract more customers, providing a valuable framework for other businesses seeking to optimize their social media marketing efforts
The Impact of Green Human Resource Management Practices on Employee Well-being and Job Satisfaction
Get PDFThis study delves into the positive impact of Green Human Resource Management practices on job satisfaction and employee well-being within Indonesian companies, with a specific focus on the real estate development sector. As part of a burgeoning global movement towards environmental consciousness, Indonesian businesses are increasingly embracing eco-friendly practices to bolster their competitive edge, cultivate an environmentally responsible image, and attract employees who prioritise sustainability. The research meticulously examines the efficacy of distinct GHRM practices, such as environmental training and decision-making involvement, in nurturing employee well-being and job satisfaction. The methodology employs a quantitative approach, utilising online surveys distributed to top Indonesian property development company employees. The analysis unequivocally confirms that GHRM practices significantly enhance employee well-being and job satisfaction, with employee well-being serving as a mediator that amplifies the positive effect of GHRM on job satisfaction. The findings underscore the pivotal role of comprehensive GHRM strategies in fostering a supportive and sustainable work environment, thereby contributing to overall organisational success. This study enriches the literature on sustainable human resource management, underscoring the imperative for companies to implement GHRM practices to bolster employee well-being and job satisfaction, and convincing the audience of the commitment needed for this transformative process
Increasing Tourist Satisfaction Through Service Quality: The Mediating Role of Memorable Tourism Experience
Get PDFIn the tourism sector, tourist satisfaction is the primary determinant for assessing the effectiveness of managing tourism destinations and the long-term viability of tourism enterprises. Tourist satisfaction becomes crucial to discern the influential factors that impact the tourist's satisfaction. This research seeks to elucidate the direct effect of service quality on tourist satisfaction and its indirect effect mediated through memorable travel experiences. This study employed a quantitative research design, utilizing cross-sectional surveys with questionnaire instruments. The validity and reliability of the questionnaire instrument were assessed through a sample of 30 respondents. A total of 204 tourists, selected using an accidental sampling technique, participated in research conducted in Jakarta Old Town. The collected data was subjected to Structural Equation Modeling (SEM PLS). The findings from the tests reveal that service quality exerts a direct and significantly positive impact on tourist satisfaction, and it also exerts an indirect influence mediated through the creation of memorable travel experiences. Hence, it is imperative for the management of Jakarta Old Town to consistently enhance the quality of services to cultivate memorable tourism experiences. These remarkable travel experiences foster an emotional bond that can instigate the development of contentment and other favorable behaviors
Enhancing SME Business Savings through HR Practices and Financial Literacy
Get PDFThis study explores how human resource (HR) practices influence business savings in small and medium enterprises (SMEs) through the mediation of financial literacy and savings motives. The primary objective is to determine the extent to which HR practices enhance business savings by improving employees' financial literacy and motivating savings behavior. Addressing the gap in integrating HR strategies with financial education, this research employs a quantitative approach using structural equation modeling (SEM) via Smart PLS 3. Data were collected from 241 SME employees through structured questionnaires. The results indicate that HR practices significantly boost business savings, primarily by enhancing financial literacy among employees. Although HR practices positively impact savings motives, these motives alone do not significantly mediate the relationship with business savings. The study concludes that incorporating financial literacy into HR practices is essential for fostering better financial decision-making and achieving substantial business savings. Consequently, SMEs should prioritize financial education within their HR strategies to improve their financial outcomes
The Influence of Work Experience, Leadership Style, Work Environment, and Work-Life Balance on the Job Satisfaction
Get PDFJob satisfaction of the Purwokerto Pratama Tax Service Office (KPP) employees is an important aspect so that employees feel comfortable with their work and so that tax services can be distributed well to the community. The aim of this research is to determine the influence of work experience, leadership style, work environment, and work-life balance on employee job satisfaction. This research focuses on all civil servants (PNS) of the Purwokerto Pratama Tax Service Office (KPP), which totals 80 employees. The analysis tool used is Partial Least Squares Structural Equantum Modeling (SEM-PLS) version 4. This study employs a quantitative approach using a questionnaire with a saturated sample technique, or total sample. The research results show that work experience, leadership style, work environment, and work-life balance have a positive effect on employee job satisfaction
Impact of Social Environment, Financial Education, and M-Banking Features on Impulsive Buying Behavior Among Indonesian University Students
Get PDFThis study aims to determine the effect of social environment, financial education, and e-commerce supporting features on m-banking on impulsive buying behavior. This quantitative research uses a population of students from the Faculty of Islamic Economics and Business at UIN Sumatera Utara, employing multiple linear regression analysis with SPSS v.26. The sampling method used was purposive sampling technique using the slovin formula. The results of this study can highlight the importance of more integrated and practical financial education programs in universities. If it is proven that lack of financial literacy increases impulse buying behavior, educational institutions can develop curricula that focus more on money management and the impact of impulse spending. If m-banking features are proven to contribute to impulse buying behavior, then app developers can introduce features that encourage users to be more conscious about their spending. If peer influence is shown to have a significant impact on impulse buying behavior, then there needs to be a social intervention that educates students about social influences on their spending. Thus, collaboration between universities and m-banking service providers can strengthen financial education and impulse spending control efforts
The Effect of Risk Profile, Profitability, and Capital on Profit Growth of Indonesian Digital Banks
Get PDFDigital Bank is a bank innovation that is very popular today because it provides convenience in transactions. The large number of digital bank enthusiasts makes researchers interested in researching the health of digital banks. This study will investigate how much influence the bank's health level has on the profit growth of digital banks, as measured by the risk profile using NPL and LDR indicators, GCG with institutional ownership, Profitability with ROA indicators, and Capital with CAR indicators. This study utilized panel data regression analysis techniques. The Population in this study are all digital banks registered on IDX, and sampling was performed using purposive sampling techniques, so there are nine banks as a sample from 20 banks. Secondary data research using documentation study methods and literature studies for data collection. This study relies on financial statements obtained from the official web pages of every digital bank and www.idx.co.id as its data source. The research results obtained are ROA was discovered to have a statistically significant positive impact on profit growth, while NPL, LDR, CAR, and GCG had no impact. LDR and ROA were discovered to have a statistically significant positive impact on GCG, whereas NPL and CAR had no impact. According to indirect testing, GCG could not mediate the relationship between NPL, LDR, ROA, and CAR on profit growth
State Asset Utilization to Support Public Private Partnership Project in Indonesia: A State Asset Management Review
Get PDFPublic-Private Partnership (PPP) is one of the government strategies to provide infrastructure to serve the community. In the implementation process, PPP has challenges in land acquisition. In response to this challenge, the utilization of State Assets (Barang Milik Negara/BMN) in the form of land and buildings offers a prospective solution. To utilize the State Asset efficiently in the PPP scheme, the information on the asset should be updated based on the State Asset Management and Information System. This paper aims to describe the role of State Assets in supporting Public Private Partnership (PPP) projects in terms of achieving project financial feasibility using a particular study case and how to update the State Asset Management System. The methodology used in this paper uses qualitative methods with literature studies, focus group discussions (FGD), and interviews, to determine the intended role of State Assets. This paper shows that the existing asset management system has accommodated efforts to utilize state assets to support the PPP project. While from the information system point of view, the basic framework of the information system has been formed, the current project needs to be further developed referring to the basic framework of the information system so that it can effectively and efficiently support efforts to utilize state assets in PPP projects
Implementation of Digital Marketing Strategy in Increasing Company Competitiveness
Get PDFIn the current technological era, there are many impacts and innovations that can provide more effective solutions in various fields. Especially with digital marketing as an alternative solution. Nowadays, digital marketing can be a way to overcome problems such as lack of funds and promotional limitations that are often faced by business actors, including companies both small and large scale. This alternative solution is found with the current existence of social media such as Twitter, Instagram, Websites and Facebook to create brand awareness, loyalty, sales and engagement. This research is to determine the use of marketing strategies of several businesses that have gone online and their implications for the competitive advantage of these businesses. The method used in this research uses quantitative methods with causality analysis with a population of more than 21,000,000 consumers using non-probability sampling techniques with a total of 100 respondents. The coefficient of determination was calculated at 78 percent. This shows that social media and digital marketing strategies have an influence of 78 percent on competitive advantage. The remaining 22 percent is explained by characteristics not examined in this study, such as capital, resource supply, and management professionalism. This research has discussed the potential of social media as a promotional tool which can be a solution for companies or business people in marketing their products. The potential for social media is quite large from the various promotional methods offered by utilizing social media. Apart from that, looking at the advantages such as budget and wide reach, this is the right solution to overcome the lack of budget and low promotional space currently experienced by business people