Ilomata International Journal of Social Science
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Model Business Performance, Market Share, and Customer Customer Legitimacy in Indonesian SMEs
Get PDFThe integrated effects of product innovation, competitive strategy, and market orientation on the market share, customer Customer Legitimacy, and business performance of small and medium-sized firms (SMEs) in Indonesia are examined in this study. 287 SMEs from a variety of industries made up the sample for the cross-sectional study. The data in this study were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The findings indicate that there is a positive and significant correlation between intended performance outcomes, competitive strategy, product innovation, and market orientation, according to 12 offered hypotheses. Superior SME performance is influenced by the Market Orientation Framework and the Resource-Based View (RBV) grand theory with regard to these strategic factors. The results provide guidance for strategic decision making and policy development for the Indonesian SME sector, with implications for scholars, practitioners, and policy makers
Media Representation and Digital Engagement: Analyzing @IndonesianMedicalCenter's Impact on Public Health Communication
Get PDFThe development of information technology, especially social media, has changed the landscape of public health communication significantly. One platform that is increasingly popular in disseminating health information is Instagram, with various health accounts that actively present informative content. One prominent account is @IndonesianMedicalCenter (IMC), which has become a trusted source of health information for the Indonesian people. However, there has been no research that specifically examines the impact of these accounts on public health communication. This research aims to analyze the impact of the Instagram account @IndonesianMedicalCenter on public health communication. Through this analysis, it is hoped to better understand how media representation and digital engagement from these accounts influence people's health knowledge, attitudes and behavior The analytical tool used in this research is NVivo. This research uses a qualitative approach with content analysis techniques. Data is collected from posts published by the @IndonesianMedicalCenter account during a certain period. These posts are analyzed to identify the main themes presented, the communication style used, and the interactions between the account and its followers. The analysis results show that the Instagram account @IndonesianMedicalCenter actively disseminates health information that is accurate, relevant and easy to understand. The posts cover a variety of health topics, from disease prevention to promoting healthy lifestyles. Apart from that, this account also plays a role in building an online community that is active in discussing and exchanging information about health. Thus, the @IndonesianMedicalCenter account has a positive impact in increasing health literacy and public health awareness
Student Perceptions of the Role of Tutors in Office Administration Courses in Public Administrastion Study Program of Universitas Terbuka
Get PDFWhether a student is successful or not in undergoing lectures really depends on the role of the tutor in guiding the student. In this regard, the role of the tutor is very important because the tutor is a facilitator of learning for students. The problem currently occurring at the Universitas Terbuka is that there are many tutors who teach not in accordance with student expectations, such as not assessing discussions and assignments, not responding quickly to obstacles faced by students, not opening up discussion space and so on. For this reason, there needs to be a perception from students as a form of evaluation of the role of tutors in providing academic services to students so that they become quality graduates and can compete internationally. The aim of this research is to analyze student perceptions of the role of tutors in office administration courses as an effort to improve the quality of tutors' academic services to students. The research method used is quantitative. Research data was obtained directly from the field through a survey, namely by filling in a Google form. The selection of informants was based on purposive sampling. As for data analysis, researchers used interactive analysis. The research results show that students' perceptions of the role of tutors in Office Administration courses at the Universitas Terbuka are generally positive. The students assessed that the tutor was able to clearly convey the objectives and plans for learning activities, explain important concepts, and provide initiation materials equipped with supporting media such as video, audio or relevant articles. This shows that tutors play an important role in helping students understand the material and improving the quality of academic services, which ultimately supports students in competing on the international stage
Implementation Strategy of Criminal Policy in Directorate General of Taxes
Get PDFThe purpose of this study is to determine the aspects contributing to resistance to the implementation of criminal policies and establish implementation strategies. To have an effective and accountable criminal justice system be formed. The resistance is provided by pretrial. The impact of this mechanism is substantial because can invalidate the law enforcement that has been established over the years and must be procreated from the beginning. The methodologies used involve qualitative research. Data was obtained through document reviews, interviews, and FGD. The results revealed that the factors determining pretrial submission harmonize with Grindle's theory that can be separated into 2 (two) aspects namely content and context of policy. Furthermore, the author reveals two additional factors. The strategies are also classified into two scopes. Internally, the DGT modifies criminal policy, annotates verdicts, and strengthens implementer unit. Externally, enhances coordination with other stakeholders in the integrated criminal justice system
Implementation of Digital Governance in One-Stop Integrated Licensing Services: A Case Study of the SAMIRINDU-PASTI BEDAS Application in Bandung Regency
Get PDFThis study aims to explain the running of digital governance in one-stop integrated services carried out at the Bandung Regency Investment and One-Stop Integrated Services Office (DPMPTSP) which has been running since the issuance of Regional Regulation Number 15 of 2018 concerning Amendments to Regional Regulation Number 12 of 2016 concerning the Formation and Composition of Regional Apparatus. The research method used in this study is a descriptive research method with a qualitative approach. where the researcher describes the facts about the problem that is the focus and is ringed with accurate interpretation through in-depth interviews. The digital governance model used in this study is the Welchaman Model (2015). The results of this study show that the Bandung Regency Government, through the One-Stop Investment and Integrated Services Office (DPMPTSP), implements an electronic licensing system through the SAMIRINDU - PASTI BEDAS application with the aim of simplifying the licensing process and improving the accessibility of services for the community. This application allows applicants to apply for permits online and print their permits through the application once approved. The digital governance of one-stop integrated services in Bandung Regency has been implemented quite well, but there are several disruptions to the server and a lack of understanding of licensing procedures are obstacles. So that the goal of integrated services, namely fast and precise, has not been achieved optimally
The Influence of Digital Communication on Customer Satisfaction in the Hotel Sector: Study Literature Review
Get PDFThis study aims to analyze the effect of digital communication on customer satisfaction within the hospitality sector. The research employs a qualitative methodology with a literature study approach, utilizing secondary data from articles, journals, and books relevant to digital communication and customer satisfaction in hospitality. NVivo software is used as the analytical tool to systematically organize and analyze the collected data. The findings indicate that digital communication significantly improves customer satisfaction by enhancing convenience, personalization, real-time communication, and service delivery. Social media, mobile applications, and email communication are highlighted as key platforms that facilitate these improvements. However, challenges such as data privacy, security, and integration of digital tools must be addressed to maximize the benefits. The study underscores the importance of developing comprehensive digital communication strategies to meet and exceed customer expectations in the hospitality sector
Boundary Works as a Mechanism For Forming Collective Identity in The Indonesian Middle Class Muslim Social Piety Movement
Get PDFIndonesia's title as the most generous country in the world is supported by the strengthening spirit of social piety movements among the Muslim middle class. Social piety movements are of course also supported by the power of the social movement's collective identity in forming the basis that provides the "structure," foundation for engagement, and guidance for individual participation in its expansion. Unfortunately, the strong link between the development of collective identity in social movement groups has not been explained by previous studies. The aim of this research is to describe how the boundary work mechanism contributes to the development of collective identity in the Muslim middle class social piety movement in the Tangan di Atas (TDA) community. Using qualitative descriptive research, the research was conducted over a period of one year (December 2022-December 2023) and describes the actors and boundary work mechanisms in forming collective identity. The researcher conducted in-depth interviews with several subjects who were administrators as well as members of the TDA community to explore variations in their experiences related to the social piety movement they engage in. Meanwhile, with a phenomenological approach, researchers explore the role of individual knowledge, thoughts and feelings or internal aspects or individual subjectivity. The results of this research show that there are several aspects that can be used to view boundary works as a mechanism for forming the collective identity of social piety movements in the TDA community; shared values and principles, joint activities, mutual recognition and appreciation, and establishing relationships with external parties
Environmental Justice for the Bantar Gebang Scavenger Community
Get PDFThe Bantar Gebang landfill is a paradise for scavengers. However, this condition is inversely proportional to the reality of an unhealthy environment and increasing poverty. On this basis, this research aims to examine the extent of environmental justice for this community. This research uses qualitative techniques with a case study approach starting from 2022-2023 with informants from Bantar Gebang scavenger residents and the Bantar Gebang TPST. It was found that environmental justice was not yet running as it should, and this was further exacerbated by the lack of public education, and the lack of optimal attention from the local government. Thus, the urgency of environmental justice at the grassroots supports sustainable development, especially for the welfare of scavengers with the principle of equality. The government should be able to change its perspective in paying attention to the living conditions of these minorities with a social empathy approach that is included in environmental regulations by giving them the right to participate in making decisions
Analysis of Agricultural Potential Counseling Strategies Through Independent Thematical Real Work College Learning Independent Campus STIE Bima Activities
Get PDFTechnology adoption is a process in which business actors and farmers have the initiative to participate or be actively involved in innovative activities in the management and utilization of agricultural products. This phenomenon indicates the need for a special strategy in optimizing the utilization of agricultural products. Researchers identify strategic problems/issues through the results of analysis during field observations. After each variable is rated and weighted according to the criteria, it can be concluded that the opportunity value of 2.14 is greater than the threat value of 0.9. If the difference is obtained, the opportunity value is 1.24 (y) greater than the threat of implementing agricultural potential development counseling through KKN activities. Based on an analysis of the implementation of agricultural extension to develop agricultural potential through KKN activities, three strategies were found, namely Collaboration of agricultural extension assistance with innovators, extension assistance in convincing MSME groups to demonstrate technology implementation, and MSME assistance supported by innovation and technology application
Enhancing Socio-Economic Well-being: The Role of Village Funds in Nagan Raya Regency
Get PDFThis study examines the role of effective communication in enhancing the management of Village Funds for community empowerment in Nagan Raya Regency. Utilizing a qualitative approach, including interviews, focus group discussions, and document analysis, data was collected from local government officials, community leaders, and residents involved in Village Fund management. Thematic coding was employed for data analysis to identify critical patterns and themes related to communication processes and Village Fund management effectiveness. The findings reveal that effective communication between local government and communities is crucial for the success of Village Fund management. Open and inclusive communication facilitates active community participation in decision-making, leading to the identification of community needs and priorities. Moreover, transparent and accountable communication practices foster trust and collaboration between stakeholders, contributing to the sustainable development of Nagan Raya Regency. In conclusion, this study emphasizes the significance of effective communication in optimizing Village Fund utilization for community empowerment. Maintaining open, inclusive, and responsive communication channels ensures that Village Funds address community needs and promote sustainable development. The study underscores the importance of ongoing efforts to strengthen communication mechanisms and foster collaboration between local government and communities to enhance the impact of Village Fund initiatives on community well-being in Nagan Raya Regency