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Who Cares for Identity Information in Government 2.0?: An Empirical Study
No full textThis chapter presents the results of an empirical study on the effects of identity information on government-citizen interaction in government 2.0 applications. It triangulates findings from a survey among government 2.0 users and quantitative and qualitative analyses of Dutch government 2.0 Websites. This reveals the identity information Web 2.0 users want to have of other participants and are willing to provide about themselves, the importance of role information of civil servants, and the relationship of identity information with the interaction level on government 2.0 applications. The results show that, contrary to what the literature suggests, there is no significant correlation between identity information and interaction levels on government 2.0 discussion forums. The findings suggest that government 2.0 initiatives should be designed with a flexible and liberal approach to identity information
Toward Responsive Corporate Governance: Engaging Stakeholders from Beyond
No full textSince the early 1980s, globalisation has deeply affected the way in which corporations typically conduct their affairs. This is true not only for business organisations that are active in the OECD countries but also for those operating in the emerging markets of the less affluent parts of the world. New social and ethical perspectives have become relevant for management strategy and have highlighted the need to acknowledge the existence of stakeholders—old and new—in a way that may benefit the interests of firms as well as those of local communities and society at large. In this chapter we argue that of all possible stakeholders the ones beyond the present periphery of the firm have the most potential for its long-term survival. Responsive corporate governance, therefore, will seek to engage with stakeholders from beyond
Enhancing Patient Care and Care Coordination using Event Notification Systems
No full textEvent notification systems (ENS) are being deployed to provide timely alerts to participating providers when their patients are being admitted, discharged or transferred (ADT) from participating hospitals. Hospitals and health information exchanges (HIE) are implementing ENS in an effort to reduce costly hospital readmissions and to improve the overall quality of patient care through improved care coordination. Today, there are numerous ENS actively facilitating care coordination across the country. For those participating providers and hospitals, coordination has been significantly improved and hospital readmissions have been reduced. Furthermore, patients and clinicians report improved patient care and care coordination, and report higher levels of patient satisfaction. Despite reported success, the application and implementation of ENS vary across the country. Some of the variability stems from the challenges that are inherent to the design of the ENS. These challenges, discussed herein, require careful consideration in order to fully realize ENS benefits
The Role of Awareness for Complex Planning Task Performance: A Microgaming Study
No full textThis study introduces the concept of microgames to support situated learning in order to foster situational awareness (SA) of planners in seaport container terminals. In today's complex working environments, it is often difficult to develop the required level of understanding of a given situation, described as situational awareness. A container terminal represents an important, complex node in the multimodal transportation of goods. Many operations have to be planned in order to ensure a high performance of the whole system. To evaluate the relation between SA and planning task performance, the authors conducted tests with 142 participants. They evaluated the role of SA in integrated planning activities, and the playability and usefulness of the microgame. In conclusion, the authors can state that SA is very conducive to integrated planning tasks in container terminal operations. The microgame approach allows for an enjoyable game activity, while providing a meaningful situated learning experience towards SA
A Review of Methodological Integration in Land-Use Change Models
No full textGlobal change research communities are paying increasing attention to answering critical questions related to land-use change, questions which are at the root of many pressing socio-economic and environmental issues. In this regard, a huge number of models have been developed to support future land-use planning and environmental impact assessments of land-use change activities. Within land-use change models, methodological integration is recognized as an essential feature for a complete model, which can help to combine the strength of single modelling methods/techniques without inherent weaknesses. Despite the potential and remarkable growth of methodological integration in land-use change models, limited attention has been paid to this aspect of integration. In response to this, the authors' paper summarizes the current major land-use modelling methods/techniques, and explains the co-integration of these methods/techniques. In addition, they summarize the achievements, limitations and future trends in the use of the methodological integration approach in land-use change models
Hybrid Fuzzy Neural Search Retrieval System
No full textSearch engines are crucial for information gathering systems (IGS). New challenges face search engines concerning automatic learning from user requests. In this paper, a new hybrid intelligent system is proposed to enhance the search process. Based on a Multilayer Fuzzy Inference System (MFIS), the first step is to implement a scalable system to relay logical rules in order to produce three classifications for search behavior, user profiles, and query characteristics from analysis of navigation log files. These three outputs from the MFIS are used as inputs for the second step, an Adaptive Neuro-Fuzzy Inference System (ANFIS). The training process of the ANFIS replaced the rules by adjusting the weights in order to find the most relevant result for the search query. This proposed system, called MFIS-ANFIS, is implemented as an experimental system. The system performance is evaluated using quantitative and comparative analysis. MFIS-ANFIS aimed to be the core of intelligent and reliable search process
Missing Link of the Health Information Exchange Loop: Engaging Patients
No full textSince 2004, the services of the Florida Health Information Exchange (HIE) have grown, and in 2011, the state contracted with Harris Corporation to provide some basic services to the Florida health care industry and provide functional improvements to the expanding state-wide HIE. The endeavors of this public-private partnership continue to the present day; however, as HIE services have expanded, challenges continue to be encountered. Ultimately, successful exchange of medical data requires patient engagement and “buy-in.” The purpose of this article will consider why patient engagement is important for HIE success, offer recommendations to improve both patient and provider interest, and consider the importance of online patient portals to increase the effectiveness of health record keeping and the sharing of vital patient medical information needed by caregivers and their patients
Engaging Communities through an Art Program at a Domestic Violence Shelter
No full textThis chapter is a case study, written from the perspective of a visual artist, designer, and educator, reflecting on a five-year volunteer initiative of developing, leading, and funding an art program at a domestic violence shelter for battered women and adolescent girls who experienced sexual violence. One purpose of this chapter is to provide information about establishing art programs that can be sustained by the institutions in which they are introduced. This chapter discusses the following aspects: 1) breaking the ice and establishing rapport; 2) training and supervising staff and student volunteers; 3) fund-raising, grant writing, and seeking support both within and outside the agency; 4) partnering with organizations or community groups to set up art exhibitions; 5) partnering with artists and writers to print and distribute an educational publication; and 6) developing research with vulnerable populations serviced by the agency
Serious Gaming for User Centered Innovation and Adoption of Disaster Response Information Systems
No full textGlobal profusion of information technology has spawned a large and varied number of tools and systems to aid disaster responders in managing disaster-related information. To adequately study the conception, development and deployment of such tools and systems, the user and the operational context in which user tasks are performed play a central role. As natural disasters however happen unexpectedly, often occur in remote areas and always impose working conditions of high time pressure and high situational volatility, user involvement is difficult to achieve for adequately studying tools and systems in disaster conditions. Current approaches for adoption in disaster conditions are therefore either resource intensive or lack realism, or both. This paper proposes the use of serious games to balance the realism of a disaster situation with an efficient and effective study setup and execution. Building on existing literature for serious gaming, it presents a serious game that focuses on the information management and decision making processes in an urban search and rescue setting. Through several game instances that have been played in the past three years, it examines the usefulness of serious games as a method to conduct research, to facilitate user centered development and to support dissemination activities
A Multi-Layer Network of the Colombian Sovereign Securities Market
No full textThis chapter examines the network of Colombian sovereign securities settlements. With data from the settlement market infrastructure we study financial institutions' transactions from three different trading and registering networks that we combine into a multi-layer network. Examining this network of networks enables us to confirm that (i) studying isolated single-layer trading and registering networks yields a misleading perspective on the relations between and risks induced by participating financial institutions; (ii) a multi-layer approach produces a connective structure consistent with most real-world networks (e.g. sparse, inhomogeneous, and clustered); and (iii) the multi-layer network is a multiplex that preserves the main connective features of its constituent layers due to positively correlated multiplexity. The results highlight the importance of mapping and understanding how financial institutions relate to each other across multiple financial environments, and the value of financial market infrastructures as sources of data for working on multi-layer financial networks