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Knowledge Transfer in Information Security Capacity Building for Community-Based Organizations
No full textCommunity-based organizations (CBOs) in the health and human services sector handle very sensitive client information, such as psychiatric, HIV testing, criminal justice, and financial records. With annual revenue often in the range of 10 million, these organizations typically lack the financial, labor, and technical resources to identify and manage information security risks within their environment. Therefore, information security risk assessments were conducted at CBOs as part of a university service learning course intended to ultimately improve security within participating CBOs. Knowledge transfer between trainees and trainers is essential in order for security improvements to be realized. Therefore, this paper constructs a theoretical model of knowledge transfer that is used as a lens through which to examine initial study results of the CBO interventions as part of an exploratory study
Further Down the Virtual Vines: Managing Community-Based Work in Virtual Public Spaces
No full textThis chapter focuses on the somewhat unexpected relationship between participatory research methods, virtual work, and community-based practices. More specifically, our contribution outlines different conceptual foundations and methodological approaches related to participatory and community-based research. Embedded within this review, we address two key connections between participatory methods and virtual work. First, participatory and community-based methodologies provide a useful set of concepts and practices that can be applied in virtual contexts. Second, virtual work can facilitate participatory initiatives and achieve community-based goals. The chapter also offers two updated case studies from the previous version of this chapter. These short case studies illustrate how community-based groups often rely on virtual work to move their local initiatives forward
Cultural Capital and Industrial Cluster Competitiveness: A Case Study of the Cibaduyut Footwear Cluster
No full textThis chapter explains how cultural capital affects the competitiveness of Indonesia's Cibaduyut footwear cluster. Cultural capital are norms and values affecting community behaviour that in turn affect cluster innovation, market share, and productivity. Small family businesses with a long tradition of stability and pursuing family interests dominate the cluster. Consequently, despite strong norms and values emphasizing working hard and honesty, (in)formal cluster rules promote self-interest rather than collective action. This results in a non-innovative business-as-usual attitude, hampers collective investments in human resource development and the adoption of new production technologies, leaving the cluster with low productivity and inferior product quality, restricting it to domestic markets. It also leaves the small business vulnerable to large trading companies on which they depend for international market access. The pursuit of low prices rather than quality plays small firms against each other, thus further hampering innovation and restricting the cluster's ability to expand internationally
Reducing the Negative Effects of Psychological Contract Breach during Management-Imposed Change: A Trickle-Down Model of Management Practices
No full textEmployees' experiences of psychological contract breach (PCB) contribute substantially to the failure of change initiatives. Consequently, if organizational leaders want to successfully implement change efforts, it is imperative that they attend to these negative perceptions. Managers can provide different types of support to employees who have experienced PCB. However, during management-imposed change, direct managers at the mid-level of the organization face a number of challenges that may impede their ability or willingness to provide this support. Existing approaches to managing top-down change initiatives offer recommendations regarding leadership, communication and interpersonal and informational justice. Yet, by failing to consider the negative effect middle managers' competing roles have on their inclination or ability to address employee experiences of PCB, these suggestions are limited in scope. Drawing upon the literature on trickle-down effects, it is suggested that senior managers play an important, albeit indirect role in reducing the negative effects of PCB
The Effects of Mobile Collaborative Activities in a Second Language Course
No full textThis research is designed to explore the areas of collaborative learning and the use of smartphones as a support for collaborative learning through a year-long exploratory multiple case study approach integrating both qualitative and quantitative data analysis. Qualitative exploratory interviews are combined with Multidimensional Scaling Analysis to provide a detailed image of students' mobile use during collaborative activities. The Multidimensional Scaling (MDS) reliability is supported by a second resampling that produced similar results independent of time of subjects. The results are triangulated across the qualitative and quantitative data and key issues are interpreted and discussed. The results indicate that the introduction of mobile access collaborative homework to a second language English class in Japan does have observable effects on students, including changes in use of space, time and method for mobile collaborative homework
Effective and Efficient Classification of Topically-Enriched Domain-Specific Text Snippets: The TETSC Method
No full textDue to the explosive growth in the amount of text snippets over the past few years and their sparsity of text, organizations are unable to effectively and efficiently classify them, missing out on business opportunities. This paper presents TETSC: the Topically-Enriched Text Snippet Classification method. TETSC aims to solve the classification problem for text snippets in any domain. TETSC recognizes that there are different types of text snippets and, therefore, allows for stop word removal, named-entity recognition, and topical enrichment for the different types of text snippets. TETSC has been implemented in the production systems of a personal finance organization, which resulted in a classification error reduction of over 21%. Highlights: The authors create the TETSC method for classifying topically-enriched text snippets; the authors differentiate between different types of text snippets; the authors show a successful application of Named-Entity Recognition to text snippets; using multiple enrichment strategies appears to reduce effectivity
Rhythm and Cues: Project Management Tactics for UX in Game Design
No full textThis essay situates game design and development within the domain of sociotechnical research and reviews the results of a case focusing on the design and development of an original video game level with platformer mechanics. Using a case history methodology with autoethnographic methods, the work studies the context in which small game components are authored and methods by which knowledge is exchanged and applied within rapidly developed software systems. It argues that the designer experience is a critical phenomenon to understand within the study of user experience in video games given the iterative nature of development and the necessity of frequent, in-house playtesting. The video game was designed by the authors and developed using preexisting assets from prior projects. Results suggest ideas for incorporating UX strategies into micro-project management techniques that are useful for small and large projects alike. The work closes by calling for future areas of research in related areas
The Unknown Unknowns: Challenges, Opportunities, and Recommendations for Graduate Students from the Perspective of Postsecondary Administration
No full textGraduate education is influenced by trends and events that are political, economic, social, technological, and demographic. These materialize into challenges and opportunities for graduate students, an overview of these is provided in the paper along with recommendations for navigating graduate education, written from the perspective of individuals who have successfully completed graduate school, who have served (or continue to serve) in faculty positions, and who can offer advice via their roles in administration. As expressed through the paper, the opportunities outweigh the challenges, particularly if you are deliberate in your roadmap, relentless in your quest to be informed, are wise enough to know what you don't know and ask questions (lots of questions) until you know the things that were, simply, not on your horizon
Business Benefits through Company IT Standardization
No full textMany companies have embarked on IT standardization initiatives with specific benefits in mind, but some projects fail dramatically whereas others are very successful. Our research suggests that successful standardization projects require good governance and management across distinct lifecycle phases: selection, implementation, and use and change. We present a case study from a financial services company to demonstrate effective practices that have led to significant financial benefits, to improved service delivery and support, and to a more stable IT environment
Corporate Social Responsibility and Talent Management in Turkey
No full textAddressing the relationship between corporate social responsibility (CSR) and talent management, we examine these fields largely from the perspective of employee attraction. We first present the historical development of CSR, detailing its current standing in Turkey. We then go on to describe how talent management has developed, and its particular relevance in emerging markets. Pulling these two fields together, we explore how a firm's CSR activities can improve employer branding to attract and retain key human resources. Comparing the results of Capital Magazine's “CSR Leaders in Turkey” and “Most Admired Companies in Turkey” research (both conducted annually from 2009 to 2013), we are able to identify how corporate reputations are related to CSR in the specific context of Turkey