University of Surabaya Journal
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    Sistem Praktik Dokter Online Berbasis Website di Masa Pandemi

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    Abstract—The pandemic period, which has been running for approximately two years, has brought many changes to everyone's lifestyle, including in Indonesia. All forms of mobility that used to be easy to do have turned into limitations during the pandemic. One of the activities that is important but full of limitations is conducting an examination at a doctor's practice. Patients and doctors during this pandemic, of course, feel worried if there is a crowd or accumulation of patients in the doctor's waiting room. In addition, various print media, such as patient medical histories, are also a source of concern because they can be a medium for transmitting the virus. Mobile technology and the growing website should be seen as an opportunity to make this easier. The contribution of this research is to develop a website-based online doctor practice system design that can help facilitate doctors' private practice activities both for patients and for doctors themselves. The validation results show that the system design developed can make it easier for patients to register and visit more safely during a pandemic. As for doctors, it was found that doctors felt very helpful in tracing the patient's medical history safely, completely, and easily. Keywords: doctor, website, online, pandemic Abstrak—Masa pandemi yang telah berjalan kurang lebih dua tahun, telah membawa banyak perubahan pada pola hidup setiap orang, termasuk di Indonesia. Segala bentuk mobilitas yang dulunya dapat dilakukan dengan mudah, berubah menjadi penuh keterbatasan pada masa pandemi. Salah satu kegiatan yang penting namun penuh keterbatasan adalah melakukan pemeriksaan pada praktik dokter. Pasien maupun dokter pada masa pandemi ini, tentunya merasa khawatir apabila terjadi kerumunan atau penumpukan pasien pada ruang tunggu dokter. Selain itu berbagai media cetak seperti riwayat medis pasien, juga menjadi sumber kekhawatiran karena dapat menjadi media dalam penularan virus. Teknologi mobile dan website yang semakin berkembang harus dipandang sebagai salah satu peluang untuk mempermudah hal ini. Kontribusi dari penelitian ini adalah mengembangkan sebuah desain sistem praktik dokter online berbasis website yang dapat membantu mempermudah aktivitas praktik pribadi dokter baik bagi pasien maupun bagi dokter itu sendiri. Hasil validasi menunjukkan bahwa desain sistem yang dikembangkan dapat mempermudah pasien dalam melakukan pendaftaran dan kunjungan dengan lebih aman di masa pandemi.  Sedangkan bagi dokter, didapatkan bahwa dokter merasa sangat terbantu dalam melakukan penelurusan riwayat medis pasien secara aman, lengkap, dan mudah. Kata kunci: dokter, website, online, pandem

    Formulasi Chewable Gummy Daun Kelor (Moringa oleifera) dengan Gelling Agent Konjak Glukomanan dan Kappa Karagenan

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    Salah satu upaya pemanfaatan serbuk daun kelor sebagai sumber antioksidan adalah pengembangan sediaan chewable gummy. Chewable gummy daun kelor diformulasi untuk menutupi rasa dan bau serbuk daun kelor yang khas dan kurang disukai, sekaligus meningkatkan kemuda- han penggunaan sediaan. Pada penelitian ini dilakukan formulasi chewable gummy dengan dua jenis gelling agent yaitu konjak glukomanan (formula 1-3) dengan konsentrasi 0,25%; 0,50%; dan 0,75% serta kappa karagenan (formula 4-6) dengan konsentrasi 1%; 1,5%; dan 2%. Tujuan dari penelitian ini adalah menganalisis pengaruh jenis dan konsentrasi gelling agent konjak glukomanan dan kappa karagenan terhadap karakteristik fisik chewable gummy daun kelor. Hasil penelitian menunjukkan bahwa kedua jenis gelling agent menghasilkan chewable gummy yang mudah hancur saat kontak dengan media aqueous (3,91-12,88 menit). Interaksi jenis gelling agent dan perbedaan konsentra-si berpengaruh signifikan terhadap swelling ratio, waktu hancur, persen sineresis, dan hardness chewable gummy (p<0,05). Sementara itu, parameter gumminess dan chewiness hanya dipengaruhi jenis gelling agent. Berdasarkan penelitian ini dapat disimpulkan bahwa jenis dan konsentrasi gelling agent menyebabkan perbedaan karakteristik fisik sediaan chewable gummy daun kelor. Peningkatan konsentrasi gelling agent konjak glukomanan dan kappa karagenan menyebabkan waktu hancur sediaan menjadi lebih lama, sineresis sediaan menjadi lebih rendah, serta tekstur sediaan menjadi lebih kokoh dan kenyal. Konsentrasi konjak glukomanan yang direkomendasikan untuk pembuatan chewable gummy daun kelor adalah 0,75% (formula 3), sementara untuk kappa karagenan adalah 2,0% (formula 6)

    FLUKTUASI PENYALURAN KREDIT DI PT BANK MANDIRI TBK

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    PT Bank Mandiri tbk merupakan salah satu Bank BUMN di Indonesia. Sebagai lembaga perbankan yang bertugas dalam menghimpun serta menyalurkan dana kepada masyarakat dalam bentuk kredit, Bank Mandiri perlu menerapkan prinsip kehati-hatian dalam memberikan kredit kepada para debiturnya untuk menghindari adanya kredit macet yang akan berdampak pada kondisi kesehatan bank. Penelitian ini bertujuan untuk menganalisis pengaruh Gross Domestic Product (GDP), Inflasi, Dana Pihak Ketiga (DPK) dan Non Performing Loan (NPL) terhadap jumlah kredit yang diberikan oleh PT Bank Mandiri Tbk. Data penelitian ini bersumber dari Badan Pusat Statistik dan dari 13 laporan tahunan bank Mandiri periode 2008-2020. Metode perhitungan pada penelitian ini menggunakan metode ECM, metode OLS dan uji regresi linear berganda. Hasil penelitian menunjukkan bahwa Gross Domestic Product (GDP) dan Dana Pihak Ketiga (DPK) berpengaruh positif dan signifikan terhadap jumlah kredit PT Bank Mandiri Tbk yang berarti bahwa semakin besar tingkat GDP maka jumlah kredit Bank Mandiri akan semakin meningkat. Non Performing Loan (NPL) berpengaruh positif dan tidak signifikan terhadap jumlah kredit Bank Mandiri. Sedangkan Inflasi berpengaruh negatif dan tidak signifikan terhadap jumlah kredit Bank Mandiri

    Penguatan Kebijakan Anti-SLAPP dalam Mewujudkan Keadilan Lingkungan di Indonesia

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    The polemic of environmental problems create an Anti-Strategic Lawsuit Against Public Participations (Anti-SLAPP) concept, as a solution to overcome the problem of removing public participation in the fight for environmental justice that has been regulated in Article 66 of Law Number 32 Year 2009 concerning The Protection and Management of The Environment. But in fact, that regulation doesn't guarantee legal protection and justice for all of the people, especially for the environmental activists. The issuance of Law Number 11 Year 2020 which changes the main elements related to the environment, provides an in-depth analysis space for author. Based on that, the purpose of this paper is to analyze the relevance of the Anti-SLAPP regulation and its implementation in realizing environmental justice, and the mechanism for strengthening the Anti-SLAPP regulation related to the issuance of Law Number 11 Year 2020. The method used in this paper is a juridical-normative method with secondary data that were collected through literature study and journals. The result of the research and study is the Anti-SLAPP regulation in Law Number 32 Year 2009 concerning The Protection and Management of The Environment, as changed in Law Number 11 Year 2020 is inconsistent with the fact. Therefore, this problem requires improvements in terms of legal substance, structure, and culture in order to realize a comprehensive environmental justice

    Strategi Public Relations Hotel Budget di Surabaya Dalam Membentuk Brand Loyalty

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    Abstract - This study aims to investigate the efforts performed by public relations of budget hotels in competing in the hospitality industry. A qualitative research method with a descriptive paradigm was applied in this study. This study describes the public relations of budget hotels' strategy to increase customer loyalty. The results of this study show that most of the public relations strategy of budget hotels in Surabaya has been able to create good brand loyalty but is not yet optimal. Budget hotels in Surabaya are lacking in conducting outdoor reviews, such as ballroom dance, parking lots, meeting places, and others that support multi-function. This research concludes that the public relations strategy of budget hotels in Surabaya is still limited to room and supporting facilities. In addition, this study also reveals that budget hotels in Surabaya are still reaching the brand loyalty maturity level of the satisfied buyer; thereby, management needs to evaluate the public relations strategy that has been implemented. For this reason, hotels in Surabaya still need to develop their public relations strategy to reach the brand loyalty maturity level of the committed buyer. A committed buyer signifies that customers are loyal and will always return to stay at the hotels offered on the Traveloka site. Keywords: communication strategy, brand loyalty, hotel public relations, budget hotel Abstrak - Penelitian ini bertujuan untuk mengetahui upaya yang dilakukan humas hotel budget dalam bersaing di industri perhotelan. Metode penelitian menggunakan pendekatan kualitatif dengan paradikma deskriptif. Penelitian ini mendiskripsikan strategi public relations hotel budget untuk meningkatkan loyalitas pelanggan. Hasil penelitian ini menunjukkan bahwa sebagian besar strategi public relations adalah hotel budget di Surabaya dalam menciptakan brand loyalty dilakukan oleh internal dengan baik, namun belum optimal. Untuk hotel budget di Surabaya kurang dalam melakukan review yang berkaitan dengan outdoor, misalnya ballroom dance, tempat parkir, tempat meeting, dan lain-lain yang menunjang untuk multifungsi. Hasil penelitian ini dapat disimpulkan bahwa pelaksanaan proses strategi public relations hotel budget di Surabaya masih terbatas pada fasilitas kamar dan fasilitas penunjang. Selain itu dapat diketahui pada hotel budget di Surabaya masih mencapai kematangan dari brand loyality pada tingkat satisfied buyer. Oleh karena itu, manajemen perlu melakukan evaluasi pada strategi public relations yang telah diterapkan. Selain itu, hotel di Surabaya masih membutuhkan strategi pengembangan kehumasan untuk menciptakan brand loyalty hingga mencapai tingkat committed buyer. Ketika pelanggan sudah setia, mereka akan selalu datang kembali untuk menginap di hotel yang ditawarkan di situs Traveloka. Kata kunci: strategi komunikasi, loyalitas merek, public relations hotel, hotel budge

    Role of Social Media toward Brand Performance through Mediation of Customer's Satisfaction

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    A B S T R A C T This study aims to examine the effect of social media communication, interaction, and motivation toward BBQ Frenzy Brand Performance with the mediating role of customer’s satisfaction and moderating role perceived service quality and trust during COVID-19 Pandemic. To achieve the purpose of the study, the study uses quantitative methods and collecting data in the form of online questionnaire using Google forms from 150 responses of selected group of people which are 18 years old or older, had an Instagram Account, had seen the advertisement about BBQ Frenzy, had visited BBQ Frenzy, and lived in Surabaya, Indonesia during this covid-19 pandemic. The data then analyzed using PLS-SEM in SMART PLS 3.3.3 to test the hypothesis of the study. The result shows that for direct effect social media communication, interaction, and motivation all have a positive and significant effect on the BBQ Frenzy customer’s satisfaction, customer’s satisfaction also shown to have a very strong positive and significant effect on brand performance. As for mediating (indirect) effect it was shown that customer’s satisfaction has a positive and significant effect in mediating social media communication, interaction, and motivation toward BBQ Frenzy brand performance

    KAJIAN LITERATUR DAN SINTESIS ENVIRONMENTAL MANAGEMENT ACCOUNTING (EMA) : SEBUAH STUDI REVIU SISTEMATIS

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    This study aims to find out how the development of EMA research in 2000 - 2019. This research is a type of literature study research using secondary data sourced from the Publish Or Perish application and produces 5 publishers namely Elsevier, Emerald, Springer, Taylor & Francis, Wiley Online Library. Furthermore, the journals obtained from each publisher were analyzed to limit the quality of the journals by only using journals that were in the Q1 – Q3 range and indexed by Scopus. Article searches were carried out on each publisher's website page and 46 articles were found that matched the criteria. The data analysis technique used is a meta-analysis data analysis technique (forest plot). The results of the study stated that the Journal of Cleaner Production was the journal that carried out the highest publication for EMA research with a total of 15 articles published. The most productive researcher was obtained by Stefan Schaltegger with the number of EMA research publications as many as 6 articles. The keyword “Environmental Management Accounting” is the main word that often appears, followed by the keyword “Management Accounting”. Descriptive research methods are often used, followed by case and field study methods and trends in EMA research topics that can be used for future research including the implications of EMA on: manufacturing companies, universities, local governments

    PENGARUH SKEPTISISME PROFESIONAL DAN KEAHLIAN AUDIT TERHADAP KUALITAS HASIL AUDIT (STUDI PADA INSPEKTORAT ACEH)

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    The purpose of this study examines the effect of professional skepticism and audit expertise on the quality of audit results at the Aceh Inspectorate. Collecting data using a structured questionnaire with a Likert scale. A total of 53 questionnaires were distributed to all auditors at the Aceh Inspectorate. Saturation sampling was used to determine the research sample. The data analysis technique uses multiple linear regression analysis (multiple linear regression). The result shows that professional skepticism and audit expertise have effects on the quality of audit results at the Aceh Inspectorate. Professional skepticism has a positive effect on the quality of audit results, professional skepticism reduces the level of auditor error in conducting audits. Furthermore, audit expertise has a positive effect on the quality of audit results. This research is only limited in scope, especially limitations in sampling and research objects. Limitations need to be considered in further research, namely a more representative research method approach such as taking samples from various parties. Furthermore, this research contributes to the model of testing the quality of audit results through the relationship of professional skepticism and audit expertise with the quality of audit results, while also expanding the discussion on strategies for obtaining quality audit reports at the Aceh Inspectorate

    Digitalisasi Sistem Pendidikan Dengan Menerapkan Pembelajaran Hibrida Melalui Rekonstruksi Hukum Menggunakan Metode Cognate Bills

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    The education quality in Indonesia occupied 72nd in every 79 countries according to the programme for international student assessment (PISA) survey in 2018. With literacy, mathematics, and science, Indonesia is still below average. For 18 years of assessment, the scores of students' abilities in Indonesia always under the world standard score. Remote learning carried out by the Covid-19 pandemic provided a paradigm shift for Indonesian education toward digitization. This is rising a new learning concept called hybrid learning. In order to achieve a sustainable hybrid learning to improve the quality of education in Indonesia, there are several legal questions about disharmonizing regulations in Indonesia's education sector. This study purposed to know the application of the hybrid learning as a digital transformation of sustainable education in Indonesia also reconstruction of the laws in Indonesian education through the cognate bills methods in order to promote hybrid learning in Indonesia. This study using the normative legal study that uses secondary and tertiary data sources as support data. Data analysis using statute approach, conceptual approach, and analytical approach. Studies indicate that: (1) hybrid learning integrating an interface learning system with online learning as a support tool implemented in Indonesian education systems; (2) the reconstruction of legislation o n the education system in Indonesia through the cognate bills method of accommodating the concept of hybrid learning can be a progressive solution in education transformation. Therefore, with emphasis and centralized effort on the education sector, it is expected to improve the quality of education in Indonesia

    PENGARUH LEVERAGE, UKURAN PERUSAHAAN DAN KEPEMILIKAN MANAJERIAL TERHADAP KONSERVATISME AKUNTANSI

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    Abstract This research aims to determine the effect of leverage, firm size and managerial ownership on accounting conservatism of property and real estate companies that listed on the Indonesia Stock Exchange (IDX) in 2017-2019. This type of research is quantitative research. The data collection process was carried out using documentation techniques and literature studies that referred to the literature of previous studies. The sampling technique used purposive sampling method. This research uses 63 samples of property and real estate companies that listed on the Indonesia Stock Exchange (IDX) in 2017-2019 period. This research used multiple linear regression for data analysis. The results of this research indicate that leverage has no effect on accounting conservatism, while firm size and managerial ownership have a negative effect on accounting conservatism. This research has implications for the management to consider the factors that influence accounting conservatism in the financial statements, as well as to become information for investors in considering investment decisions

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