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Effects of Leadership Style and Knowledge Sharing on Employee Performance of the Ministry of Transportation in North Sumatra Province, Indonesia
Get PDFToday, the performance of government employees in carrying out their duties and obligations is a critical element in determining the realization of good governance. Improving public services is closely related to the internal culture of local government organizations and the work ethic. In the government, bureaucracy still needs to be improved to achieve optimal performance. This study determines the effects of leadership style and knowledge sharing on the performance of employees of the Ministry of Transportation for North Sumatra Province, Indonesia. This quantitative study uses a survey questionnaire to 354 civil servants from the Ministry of Transportation for North Sumatra Province, Indonesia. The result indicates that the leadership style affects employee performance. also, knowledge sharing affected employee performance. The key to the success of an organization in achieving the desired goals is that the organization can manage its human resources properly. The Ministry of Transportation highly desires this condition for North Sumatra Province as a government institution that serves the community
Digital Storytelling on Marketing Communication of a Tourism Product: A Trend or a Necessary for Indonesian Buyer?
Get PDFThe implementation of storytelling in current marketing communication has become a global trend, and the need for companies to create engagement with their consumers can be achieved through storytelling techniques. This research examines how Kito Scarf Bengkulu, a unique tourism product of Bengkulu, implements marketing communication techniques through storytelling on its Instagram account. The qualitative research method employed is a case study approach to examine the implementation of digital storytelling on Instagram of Kito Scarf Bengkulu to engage with customers. The findings indicate that in the case of Kito Scarf Bengkulu, the storytelling technique cannot be considered efficient in creating engagement with followers and customers of Kito Scarf. The utilization of Instagram\u27s feed feature in the form of photos and storytelling captions by Kito Scarf does not align with the characteristics of its followers and customers. Several factors contribute to this condition, including the relatively low interest of customers in reading, as well as the content of the photos and captions not being able to capture the interest of the intended target audience. Further investigation into this matter is still necessary
The Role of a Women\u27s Cooperative to Improve the Welfare of Women Coffee Farmers in Bener Meriah Regency, Indonesia
Get PDFA women\u27s cooperative is a form of women\u27s empowerment in improving the economy of pre-prosperous women, where women are a marginalized group and face difficulty getting access to business capital loans, impacting their welfare. The presence of a women\u27s cooperative is a solution to open access to capital provision for underprivileged women to improve their standard of living. Women\u27s cooperatives have a very active role in the Bener Meriah Regency because they are managed directly by women, and all empowered members are women. Role theory and community empowerment theory are used to analyze the research results. The research paradigm used is the constructivism paradigm with a qualitative methodological approach. The results of this study suggest that cooperatives have an essential role in empowering the community, especially women as a marginalized group, to revive the household economy. The women\u27s cooperative in Bener Meriah Regency is a cooperative in which all management is carried out by women, from coaching farmers to marketing agricultural products, especially the Gayo arabica coffee commodity. The women\u27s cooperative addressed was Gayo Women\u27s Coffee Cooperative (KOKOWAGAYO), which has been successful in empowering the economy of coffee farmers to carry out marketing to international markets through the export of coffee commodities
The Market Efficiency of Socially Responsible Indices in India
No full textSocially Responsible Indices allow investors to invest in those companies which are deemed to be socially responsible. These indices comprise those constituent companies screened and assessed for environmental, social and governance (ESG) criteria. This paper analyses the weak form of the Efficient Market Hypothesis (EMH) for socially responsible investment indices in India. The authors used the daily closing price of two indices, Carbonex and Greenex, from June 3, 2013, to December 31, 2022. This study conducted Augmented Dickey Fuller, normality, and autocorrelation tests to analyse the randomness of prices and test whether the future price can be predicted using the past price. The weak form theory of the efficient market hypothesis is violated if the returns are not random and dependent on past returns, thereby enabling investors to gain abnormal returns by extrapolating the past data. The research results suggest that the theory of weak form of efficient market hypothesis is valid for Carbonex and Greenex, which are the socially responsible indices of India. It implies that the future movement of returns for socially responsible investment indices in India cannot be predicted from past prices. Therefore, the opportunity to gain abnormal returns is not possible
The Effect of Education, Workforce, Economic Growth and Labor Force Participation Rate on City Labor Absorption in Aceh Province, Indonesia
Get PDFThe Labor Force Participation Rate (LFPR) provides an overview of the population aged 15 years and over who are active at working age, whether they are currently working, not yet working, or looking for work. By knowing the LFPR, the percentage of the working-age population that is economically active in a region can be known. The higher the LFPR, the higher the supply of available labor to produce goods and services. This study aims to analyze the effect of education, junior and senior high school workforce, economic growth, and labor force participation rates on employment absorption in the districts/cities of Aceh Province. The data used is secondary data with a time series from 2014 to 2021 and cross-sections from 23 districts/cities in Aceh Province. Data analysis used the Panel Regression Model with the Generalized Least Squares Method. The results showed that the workforce has a junior high school education, the average length of schooling, and the labor force participation rate positively affect employment. In contrast, the workforce has a high school education, and economic growth does not affect employment. Considering that the number of junior high school education staff is the largest, educational improvement must be carried out with government policies in remote areas in Aceh Province so that more highly educated workers can be absorbed
Traditional Institutions and Economic Transformation of West Aceh Coastal Community in Indonesia: A Sustainable Energy Policy
Get PDFThis study develops energy for adapting customary institutional policies in creating food security for coastal communities. This development has not been on target under the village potential determined interactively by the government at the village level in Aceh. This study is designed using a qualitative approach and case study methods based on previous research which focuses on SDGs development achievements in improving the Keujruen Blang traditional institution as one of the traditional institutions that function as rice paddy management which can create food security for farming communities in the coastal region of Aceh. West Secondary and primary data collection techniques and in-depth interviews follow the objectives set. The results of the research show that the energy of SDGs development policies is based on traditional institutions and can be carried out through a model approach to implementing public policy with a bottom-up method that must be carried out by the village government and traditional institutions of Keujreun Blang in the West Aceh region with a model management system scheme, organizational development and bureaucratic processes directed, and must form methods of controlling conflict and analyzing the success and failure factors of the community in creating transformative development of the Keujreun Blang traditional institutional organization as a reference for the economic welfare of the farming community
The Effect of Customer Experience on Customer Satisfaction and Loyalty of Generation Z at Coffee Shops in Bengkulu City
Get PDFIn recent years, the global coffee industry has witnessed a remarkable surge in the preferences and behaviours of Generation Z consumers, born roughly between the mid-1990s and early 2010s. With their distinctive characteristics and preferences, Generation Z has become a significant demographic segment shaping consumer trends, particularly coffee shops. This study examines the effect of customer experience on the satisfaction and loyalty of Generation Z at coffee shops in Bengkulu City, Indonesia. This study is designed using a quantitative approach through a survey questionnaire. A total of 360 Generation Z in Bengkulu City participated and collected purposively. The data were analyzed using the SEM-PLS. The results of this study show that customer experience has a positive and significant effect on customer satisfaction and loyalty. Customer Satisfaction has a positive and significant effect on loyalty. This study concludes that the relationship between customer experience, satisfaction, and loyalty is pivotal in understanding consumer behaviour and fostering enduring customer relationships. It indicates that customer experience is crucial in influencing customer satisfaction and loyalty. When customers have positive experiences with a brand or business, they are more likely to be satisfied with their interactions and develop a sense of loyalty towards the brand. Also, customer satisfaction itself has been shown to have a direct and positive impact on customer loyalty. Satisfied customers are more inclined to continue patronizing and recommending a business to others, thus contributing to long-term loyalty and profitability. Recognizing the significance of enhancing customer experience and satisfaction can lead to stronger customer loyalty and sustainable business growth
The Effect of Organizational Climate and Person-Organization Fit on Organizational Commitment: Mediating Role of Job Satisfaction
Get PDFThis study delves into the intricate dynamics between person-organization fit, organizational climate, job satisfaction, and organizational commitment within Perumda Tirta Hidayah, a Regional-owned enterprise in Bengkulu City. Through an analysis of 226 employees, employing the Structural Equation Modeling (SEM) technique with the PLS 3 analysis tool, the research aims to uncover the significant positive impact of person-organization fit and organizational climate on organizational commitment, mediated by job satisfaction. The findings underscore the pivotal roles of organizational climate and person organisation in shaping job satisfaction and organizational commitment among employees. Notably, the study highlights a robust correlation between these factors, indicating that a conducive organizational climate and a strong alignment between individual values and organizational culture are instrumental in fostering job satisfaction and subsequent commitment to the organization. Moreover, the research elucidates the mediating role of job satisfaction in bolstering the relationship between organizational climate, person-organization fit, and employee performance. By serving as a conduit through which positive organizational environments and alignment with organizational values translate into enhanced job performance, job satisfaction emerges as a critical driver of employee engagement and commitment. The implications drawn from this study extend beyond the realms of organizational dynamics to encompass broader considerations for enhancing customer satisfaction. Recognizing the intrinsic link between employee job satisfaction and customer satisfaction, organizations benefit from a proactive approach to fostering a positive work environment and promoting alignment between individual and organizational values. Such initiatives not only cultivate a workforce that is more enthusiastic and engaged but also nurture the development of skills and competencies that underpin sustained commitment among employees. This research contributes valuable insights into how organizational factors influence employee attitudes and behaviours, offering actionable recommendations for organizations seeking to optimize employee satisfaction, performance, and, ultimately, organizational success
A Study of Human Resource Development in the Quasi-Governmental Organizations: Evidence from Aceh, Indonesia
Get PDFToday, Effective human resource management impacts an organisation\u27s success. A proper plan is required to obtain quality human resources and avoid the conventional norm. This study aims to analyse the practice of human resource capacity building in Aceh\u27s Ulama Consultative Council (MPU) as a semi-governmental institution. This study applies a qualitative-descriptive approach using data collection techniques, including in-depth interviews, field observations, and documentation, such as official reports, scientific literature, journals, and other sources. The study showed that Aceh’s MPU needs to improve its human resources development method. In creating top-notch, impartial, and high-integrity human resources, it is vital to change the selection process for Aceh’s MPU members. There are many ways to improve natural selection based on the popular vote. If their voices are raised, members with high competence and integrity will be chosen for office. This issue can be resolved if the recruiting procedure is handled by experts (agencies) to create objectivity when choosing MPU Aceh members
The Relationship of Leadership Style, Spiritual Motivation and Compensation on Employee Performance: Mediating Role of Employee Loyalty
Get PDFLeadership style is considered good in certain times may not be appropriate for other times. Every leader is born with a distinctive typology, according to the demands of the times. The results of temporary observations indicate that the political leadership of the regional head of the Riau Islands Province has not been able to move employees to be close to the community and prioritize the public interest towards prosperity through power. Research object 350 respondents Riau Islands Provincial Government Employees. Slovin formula is qualified to be used as samples are 187 respondents. Data analysis was performed using the Structural Equation Model (SEM) method. The software used for structural analysis is AMOS * version 24. The results of the study indicate that spiritual motivation, leadership style and compensation have a significant positive effect on employee loyalty. Also, spiritual motivation, leadership style and employee loyalty have a significant positive effect on employee performance. Besides that, compensation does not significant effect on employee performance. This study proves that there is indeed a problem with the determination of the organizational commitment variable on the performance variable, therefore it is necessary to increase the organizational commitment for employees in the BP2RD environment of the Riau Islands Provincial Government