FUW-International Journal of Management and Social Sciences
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EFFECT OF GOVERNMENT POLICIES ON EMPLOYEE JOB PERFORMANCE IN GOVERNMENT AGENCIES: A STUDY OF FEDERAL INLAND REVENUE SERVICE.
Get PDFPolicies of government controls every aspect of people's life; hence, government policies should be exceptionally assessed fully to figure out the implication of its application. This spurs the enquiry into the effect of government policies on employee’s performance. The population in the review is 3000 employees in FIRS; the sample size of 387 was arrived at after Taro Yamane equation of 0.05 significance level was applied on it. The data was then analyzed on quantitative methodology utilizing different tools, Regression model, Pearson Correlation coefficient and Descriptive measurements. The outcomes of the study demonstrate that employees’ job performance, is essentially and emphatically related and affected minimum wage policy of the government and contributory pension have negative and irrelevant effect. Among others, the paper recommended that FIRS and other government agencies should implement accurate and proper minimum wage that will boost employee’s job performance and increase employee’s welfare packages since minimum wage policy proved to be an instrument in improving the employees’ performance and also should participate and make it mandatory for the public servants or employees to contribute pension scheme and also add value over and above the employees contributions of the pension scheme in the FIRS
INFORMATION COMMUNICATION TECHNOLOGY AND SUPPLY CHAIN MANAGEMENT NEXUS: A BIBLIOMETRIC ANALYSIS
Get PDFThe central goal of advancing the role of Information communication technology (ICT) in service firms supply chain management (SCM) through an extensive bibliometric analysis was achieved with this study. A citation focused systemic literature review and content analysis was carried out using bibliometric analysis. The period of the reviews covers literature within the last twelve (12) years, which is from 2010 to 2021. The search was then limited to specific subject areas including business, management and accounting, econometrics and finance, and social sciences. The result indicated a total of 470 manuscripts. The result shows that the higher the publications, the lower the citations. The highest number of published works was in 2018, while the number of citations were greater in 2015 from the result. The study confirmed that topical issues that represent the future of ICT-SCM nexus are digital supply chain, artificial intelligence, customer centricity and analytics and automation and e-commnerce. This paper presents to scholars in the field of supply chain management a broader understanding of developments in the field through highlighting the fundamentals that are relevant for scholarly attention
Threats of COVID-19 Pandemic Lockdown to the Livelihoods of Farmers in Gusau, Zamfara State
Get PDFThe outbreak of COVID-19 drastically changed the lives of people globally and dramatically altered the activities of farmers, particularly their livelihoods. Several measures, specifically, lockdowns, were instituted as an emergency measure to prevent the spread of diseases through the restriction of individuals to certain areas. The lockdowns required that businesses must be closed and people stay indoors except for essential services. The study examined the levels of threats associated with the COVID-19 pandemic lockdown to the livelihoods of farmers through three main objectives; to assess the extent to which COVID-19 pandemic lockdown has threatened the socio-economic characteristics of farmers, their farming activities and income generation in Gusau, Zamfara State, Nigeria. A conceptual review of livelihood was done and other scholarly works on threats of pandemics to livelihoods were also reviewed. The study adopted a survey research design and has a sample size of 400, calculated based on unknown population by an online calculator. SPSS was used to analyse 397 copies of valid questionnaire retrieved. The study found out that majority of the farmers actively and sufficiently engaged in both commercial and subsistence farming, not too distant to their houses and accessed mainly through vehicles such as motorcycles, cars, etc. Findings revealed that farming activities such as harvesting, irrigating and transporting engaged in by majority of the farmers were threatened by the lockdowns and resulted in poor income generation among the farmers. The farmers were threatened by the sales of farm produce at lower prices, lack of money to pay for the lease of storage facilities, low orders from customers for the purchase of farm produce, wastage in terms of perishable goods, rotten and damaged farm produce, etc. The study recommends that perishable goods and other farm products should be bought by governments at reasonable prices to control unnecessary hikes in goods and services and loss of income to the farmers during such disasters
FINANCIAL INNOVATION AND GROWTH OF SMALL AND MEDIUM SCALE ENTERPRISES: EVIDENCE FROM NORTH-CENTRAL STATES, NIGERIA
Get PDFThe study examined the impact of Financial Innovation (FI) on the growth of Small and Medium Scale Enterprises (SMEs): Evidence from the North-Central States, Nigeria. The purpose is to investigate how impactful the components of FI namely: Process Innovation (PrssI), Product Innovation (PrdtI), and Institutional Innovation (InsI) on the Opening up of New Markets (ONM). Data for the study were obtained primarily from responses to a questionnaire administered to 251 respondents made up of employees and owners of 10 SMEs each in Jos, Lokoja, and Lafia in the Plateau, Kogi, and the Nasarawa States respectively – North-Central States, Nigeria. Reliability of the measuring instrument was carried out using Cronbach's Alpha with each construct having an Alpha coefficient greater than 0.6. The Correlation Matrix result indicated that all the explanatory variables are positively associated with their coefficients less than 0.7 implying the absence of multicollinearity. Further, the regression results revealed that all the explanatory variables impact ONM. The combined impact of the explanatory variables stood at 56 percent approximately indicated by the coefficient of determination (R2 ) result. The study concluded by recommending the implementation of FI for SMEs in Nigeria as it can trigger their global competitiveness
PROFITABILITY AND FINANCIAL SUSTAINABILITY OF MICROFINANCE BANKS IN NIGERIA
Get PDFThis study seeks to evaluate the profitability of microfinance banks operating in Nigeria as a precondition of financial sustainability. Profitable banks tend to maintain adequate capital, high deposit base, high liquidity status and high loan quality. Correlational research design was adopted for the study and balanced panel data was used. Financial sustainability microfinance banks were profiled on size, capital adequacy and liquidity status, deposit base and loan quality following a balanced panel design. Multiple regression was used to analyze the data collected. The study reveals low level of profitability and sustainability, and hence recommends that Government and Monetary authorities (CBN) should increase the capital requirements for the establishment of Microfinance Banks as the current requirements are inadequate; embark on effective monitoring of the activities of Microfinance Banks; and promulgate policies that will enhance transparency, proper accountability and competition in the sector to attract more credible investors
MEDIATING ROLE OF TRUST IN THE RELATIONSHIP BETWEEN BRAND EXPERIENCE, BRAND IMAGE, PERCEIVED VALUE AND CUSTOMER LOYALTY AMONG AIR PASSENGERS IN NIGERIA
Get PDFSimply assessing service evaluation characteristics is insufficient to create consumer loyalty. Thus, the quality of the customer-brand relationship is critical. As a result, the role of trust may be the defining factor in determining customer loyalty, particularly in light of the unprecedented changes caused by the COVID-19 pandemic disruption in the Nigerian aviation industry. However, studies on how trust might be combined with other loyalty factors (brand experience, brand image, and perceived value) to influence customer loyalty among air passengers are still lacking. Therefore, the objective of this study is to examine the role of trust as a mediating mechanism in the relationship between brand experience, brand image, perceived value and customer loyalty among air passengers in Nigeria. The study gathered 416 usable data to determine 6 direct and indirect hypotheses developed to address the research problem. Purposive sampling was used for sample selection and PLS-SEM path modelling was employed to analyse the data. The results positively and significantly validated all 3 of the direct hypotheses giving empirical evidence of a significant relationship between customer loyalty and brand experience, brand image as well as perceived value. On the other hand, for the mediation relationships, trust was found to mediate the relationships between brand experience, brand image, perceived value and customer loyalty. Finally, the study recommended that airline operators should continue in their efforts at maintaining and encouraging good customer-brand relationship, particularly in terms of keeping its promise, so as to ensure customers’ trust in their business
CAREGIVING AND STRESS: EXPERIENCES OF INFORMAL CAREGIVERS OF ELDERLY PERSONS IN OTUKPO LOCAL GOVERNMENT AREA OF BENUE STATE
Get PDFThe increasing number of elderly persons and the challenges associated with aging make caregiving an important component in maintaining the well-being of the elderly. This study examined the nature of caregiving, the stress experienced by informal caregivers, and the factors responsible for the stress experienced in caring for elderly persons in the Otukpo Local Government Area of Benue State. A cross-section of informal caregivers of elderly persons was surveyed. Quantitative and qualitative data were used for the study. The study revealed that; the nature of informal caregiving for elderly persons includes both assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Livings (IADLs). Informal caregivers often experience stress such as fatigue, depression, and frustration. The factors responsible for the stress experience are financial difficulties, multiple demands on the time of caregivers, inability to meet the physical and emotional needs of the elderly persons as well as negative attitude of care recipients. The study concludes that informal caregivers often experience physical and mental stress due to financial challenges, multiple roles, and negative attitudes of elderly persons. The study recommends among others, the need for government to implement a free medical care policy for elderly persons to address some difficulties associated with caring for the elderly. Also, professional health organizations can organize sensitization workshops and training in rural and urban areas to equip informal caregivers with necessary caring skills and knowledge on caring for elderly persons especially those with chronic illness and challenges with physical mobility
DEVELOPING A CONCEPTUAL FRAMEWORK ON ENTREPRENEURIAL CAPACITY BUILDING STRATEGIES AND JOB CREATION AMONG RURAL COMMUNITIES IN NIGERIA
Get PDFEntrepreneurship ability and capacity can be easily achieved through entrepreneurship education. it is a continuous training and development of entrepreneurial ability, capacity and skills that are relevant and whose comprehension and applicability enhances or enable the recipients to contribute meaningfully to the growth and development of the economy. This study employed a conceptual literature review to develop a conceptual framework on Community Entrepreneurial Capacity Building Strategies among Rural communities in Nigeria
MODERATING ROLE OF TRAINING ON THE RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP STYLE AND EMPLOYEE PERFORMANCE.
Get PDFThe purpose of the study aims to determine and examine the moderating role of training in the relationship between transformational leadership style and employee performance. Research data was obtained from 200 primary school teachers, questionnaire were designed and distributed to employee (teachers) in Jaba local government area of Kaduna state. The study was quantitative in nature. Partial least squares were used to examine the data. The descriptive statistic show employee performance mean as 4.720 while standard deviation of 0.847 and Cronbach’s Alpha 0.897, transformational leadership style mean as 3.868, standard deviation of 0.819 and Cronbach’s Alpha 0.869 while training mean as 3.779, standard deviation of 0.920 and Cronbach’s Alpha of 0.749. With discriminant validity employee performance of 0.815, transformational leadership style of 0.811 while training 0.748 respectively. The results shows that transformational leadership style has significant impact on employee performance and also demonstrate that training moderates the association between transformational leadership style and teacher performance, as well as the major impact it has on teachers' performance. Accordingly, the research suggests that school administrators and leaders adopt a transformational leadership style to foster teachers' professional development and boost their motivation, which will result in greater output and performance
Guerilla Journalism in the Niger Delta, an Underdog or a Watchdog: An Ecopostcolonial Interrogation
Get PDFIn a crises-ridden society like Nigeria, investigative journalism, otherwise known as guerilla journalism is an elusive project characterized by innumerable and infamous compromises. This paper attempts to evaluate the limitations of journalism by establishing the albatross(es) of investigative journalism in the Nigerian media orbit stalling national development. It is most of all, an evaluation of the uncovering of the daemons that torment the South-south region of Nigeria, and the inability of the media to do what is expected in Helon Habila’s Oil on Water (OOW). As the media in Nigeria strive to cut across ranks in their reportages, the policies that strangulate their efforts and the determining factors which place them as underdogs in which neither the masses nor the government is vindicated or vilified, are the foci of this study. Employing the Ecopostcolonial critical theory, this work interrogates the role of journalism in the furtherance of national cohesion, while the textual analysis method will give credence to the language, images and symbols in the text under study, to establish the futility associated with journalism in Nigeria in particular, and the world in general. Through the interpretation of the experiences in the narrative, contemporary issues associated with a compromised media can be connected with the elements identified in the text