International research journal of management, IT and social sciences
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The role of customer satisfaction in mediating the influence of perceived value and trust on reuse intention: A study of ShopeeFood service users in Denpasar City
Full text linkReuse intention is defined as a consumer's willingness to continue using a service after the initial experience. This study addresses the issue of declining reuse intention among ShopeeFood users in Denpasar. The main objective is to examine the mediating role of customer satisfaction in the relationship between perceived value and trust toward reuse intention. Drawing upon the Technology Acceptance Model (TAM) and Commitment-Trust Theory (CTT), this study employed purposive sampling to collect data from 160 ShopeeFood users. Data were collected through an online questionnaire and analyzed SEM-PLS approach. The results reveal that perceived value significantly and positively affects reuse intention. Trust has a significant positive impact on both customer satisfaction and reuse intention. Furthermore, customer satisfaction is found to significantly influence reuse intention. The mediation test indicates that customer satisfaction partially and significantly mediates the relationship between perceived value and trust toward reuse intention. These findings contribute to the theoretical development of TAM and CTT in the context of digital service reuse behavior. Practically, the results offer valuable input for companies to enhance customer loyalty. By improving perceived value and fostering trust, businesses can increase customer satisfaction, which ultimately drives reuse behavior in digital platforms such as ShopeeFood
Digital marketing exploration, brand image on gen z buying interest in e-commerce
Full text linkThis study aims to examine the influence of influencers, social media advertising, and service quality on purchase intention through brand image. In today's digital era, influencers and social media advertising have a major impact on consumer behavior, while service quality plays an important role in shaping brand perception. This study is important to understand how the interaction between these factors affects purchase intention. The population of this study was Gen Z in Indonesia, with a sample of 208 people. Data were collected through an online questionnaire distributed via Google Form via social media. Respondents' answers were measured using a 10-point scale. This study uses a Structural Equation Model (SEM) approach based on Partial Least Square (PLS) to test the hypothesis. The results of the analysis show that influencers do not have a significant influence on purchase intention. In contrast, social media advertising, service quality, and brand image have a significant effect on purchase intention. In addition, influencers, social media advertising, and service quality also have a significant positive effect on brand image. These findings provide insight into how these factors influence and affect purchase intention, especially among Gen Z in Indonesia
Bibliometric Analysis: Rewards using the Scopus Database
Full text linkThis research explores the role of rewards in improving employee performance and related aspects. Bibliometric analysis was conducted using the Scopus database from 2013 to 2023 to evaluate the effect of rewards on performance. The literature review identifies types of rewards, both material (salary, bonus) and non-material (verbal recognition, organizational commitment). The results provide in-depth insight into reward dynamics with practical implications for human capital management and a basis for further research. The focus of article publication on Scopus has fluctuated, with a peak in 2019, a decline in 2020-2021, and a surge in 2022-2023. Research findings include the positive effect of extrinsic rewards on intrinsic motivation, variations in satisfaction relationships to employee rewards and moving intentions, and the positive impact of organizational characteristics on the adoption of open innovation. Journal publication graphs show trends in Scopus, with Compensation And Benefits Review and Human Resource Management International Digest leading the way with 7 articles. Cluster analysis using VOSviewer identified 38 reward-related topics, including "reward system", "reward function", and "performance"
The role of entrepreneurship subject in Merdeka Belajar Curriculum to civil engineering students’ of the Polytechnic State Pontianak
Full text linkThe difficulties in finding a job, drive graduates from college to be creative and innovative in creating job vacancies. Entrepreneurship subject which was erased from the curriculum of the Associate’s Degree of Civil Engineering Study Program and Bachelor of Applied Science of Housing Settlement Planning Study Program needs to be reviewed because entrepreneurship subject, nowadays, is important and become one of the implemented activities in Merdeka Belajar-Kampus Merdeka. This research aimed to know the students’ perception about how important entrepreneurship subject to be learnt and students’ interest in becoming entrepreneurs as an alternative job if they graduated. The research method was a qualitative method which used Miles, Huberman and Saldana (2014) analysis. The result of this study was that 73.33% of informants knew the concept of Merdeka Belajar, but they said that it needed to be socialized more especially how to implement it in the learning process. Moreover, all of the informants said that entrepreneurship subjects must be added to the curriculum
The effect of efficiency and inflation rate on the financial stability of banks in Asean-5 countries
Full text linkThis study was conducted to examine and analyse the effect of efficiency and inflation rate on banking financial stability in ASEAN-5 countries from 2013 to 2023. The population in this study is all commercial banks in ASEAN-5 countries totalling 169. The sampling method used purposive sampling and obtained 133 banks that met the criteria so that they became samples in this study. The results of the panel data regression analysis in this study indicate that efficiency, as measured by the BOPO ratio, shows positive and significant results on banking financial stability as measured by z-score. However, efficiency measured by the BOPO ratio shows negative and significant results on stability measured by NPL. Inflation has a negative and significant effect on banking financial stability measured by z-score. Inflation has a negative and statistically insignificant effect on banking financial stability as measured by NPL
The influence of work motivation on employee performance: Case study at PT Pertamina International Refinery RU III Plaju
Full text linkThis study aims to analyze the effect of work motivation on employee performance at PT Kilang Pertamina Internasional RU III Plaju, the largest oil processing company in Indonesia that faces competitive challenges in the global energy industry. Work motivation is identified as one of the main factors that influence the success of employees in carrying out their duties and responsibilities, and directly impacts the achievement of company goals. This research method uses primary data obtained through questionnaires filled out by 148 company employees, then processed with a Likert scale and statistical analysis. The results showed that work motivation has a significant influence on employee performance, with a correlation coefficient of 0.773. With good motivation, employees tend to be more productive, focused, and committed to work, thus supporting the achievement of organizational goals
Cultural determinants of capital structure in Indonesian banking: A macroeconomic context
Full text linkCapital structure decisions play a crucial role in shaping the financial landscape of companies, especially in developing countries. This study examines the cultural determinants of capital structure in Indonesian banking within the macroeconomic context from 2013 to 2022. The capital structure represents the mix of various company funding methods, impacting its value and influencing stakeholders. The debate on how the interplay of debt and assets affects a company's value continues, with the determining factors of capital structure still being explored in financial studies. Using STATA V.17, this research analyzes 30 banking companies listed on the Indonesia Stock Exchange, with leverage as the dependent variable. Financial ratios, including liquidity ratio, profit volatility, growth opportunities, bank size, and external macroeconomic variables such as inflation and Gross Domestic Product (GDP), are examined as potential influencers on the capital structure. The results reveal high leverage in Indonesian banks, with variations in financial approaches. Return on assets, growth opportunities, and inflation exhibit a positive and significant relationship with leverage, while profit volatility, tangibility, bank size, and GDP show a negative and significant relationship. The research suggests limitations in scope, recommending including all Indonesian banking companies and additional external macroeconomic variables like exchange and interest rates
Efficient management in the Montessori Educational environment for preschool children
Full text linkThis paper explores the critical role of efficient management in the Montessori educational environment for preschool children. Rooted in Maria Montessori's philosophy, the Montessori method emphasizes child-centric learning, independence, and holistic development. The paper examines management principles, their relationship with promoting independence and creativity in preschoolers, and the organization of the Montessori learning environment. It further discusses the training and development of human resources, effective management of physical resources, and challenges faced in Montessori education, offering strategic solutions. By reflecting on effective management practices, the paper highlights the significance of maintaining consistency, teacher understanding, and resource management. The conclusion underscores the challenges and opportunities in Montessori education, emphasizing the need for ongoing research, collaboration, and a commitment to the principles of this unique educational approach
Playful strategies in teaching and learning probabilities in elementary school
Full text linkBasic education in Ecuador has undergone various changes, becoming one of the main challenges to identify playful strategies that strengthen teaching, mainly about probabilities. The objective was to promote the application of recreational games as a teaching strategy, to improve the learning of probabilities in the applied statistics course in 7th-year basic students of the Fiscomisional Educational Unit "Cinco de Mayo". The research is of a quasi-experimental, applied, and quantitative type, where 84 students of year 7 “A” and “B” collaborated, to whom a knowledge test about probabilities was applied in two different groups, where in the middle of these evaluations only The first group benefited from the recreational games. Thus, significant disparities were found between the two groups. The result was that the application of games as a recreational strategy improves the learning of probabilities, as well as their dimensions
Leadership in teaching management in educational units: Case study
Full text linkThe objective of the research called Leadership in the Management of Teaching in Educational Units was to evaluate leadership in the management of teaching through the NeuroView method in Educational Units in the province of Manabí. The research adopted a quantitative, qualitative and descriptive approach with the purpose of generating information based on the results obtained. The information obtained compared the perception of the Rector/teachers / other evaluators regarding eight factors proposed by the NeuroView method. The purpose was to test the following hypotheses: Therefore, the hypothesis is tested: Ha = There are important differences between institutions that show institutional leadership in the management of teaching and those that do not show institutional leadership